ActivEngage 2026: Benefits, Features & Pricing
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- Overview
- Pricing and Plans
- Features
- Integrations
- User Reviews
Overview
Pricing
Pricing available upon request
About ActivEngage
ActiveEngage is a web-based live chat solution designed to assist automobile dealerships with enhancing the buying experience of customers through guided assistance. Features include lead routing, real-time escalations, automated form fill, reporting and analytics.
ActiveEngage comes with a PreRead feature, which enables sellers to create responses for customer queries before the message is received. It allows agents to manage chat queues, share media files with buyers and provide information through SMS, pay-per-click ads, social media and more. Moreover, supervisors can handle issues such as overbooking, time conflicts or missed appointments.
ActivEngage offers integration with various third-party applications such as Facebook Messenger, Carfax, Lotlinx, XTime, DealerSocket and more. It comes with mobile applications for iOS and Android. Pricing is available on request and support is provided via email and phone.
ActivEngage Screenshots
ActivEngage Pricing and Plans
Basic
$99.00
No plan information available
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ActivEngage Features
- Popular features found in Live ChatAutorespondersCanned ResponsesChat/MessagingFile SharingMobile AccessMulti-Channel CommunicationReal-Time NotificationsSupport Ticket ManagementThird-Party IntegrationsTranscripts/Chat HistoryTransfers/Routing
- More features of ActivEngageActivity DashboardActivity TrackingCommunication ManagementCRMCustomer HistoryInteraction TrackingLive ChatMonitoringReal-time Consumer-facing ChatReporting/AnalyticsReporting & Statistics
ActivEngage Integrations
ActivEngage User Reviews
Overall Rating
5.0
Ratings Breakdown
5
100%
4
0%
3
0%
2
0%
1
0%
Secondary Ratings
Ease of Use
4.7
Value for money
5.0
Customer support
5.0
Functionality
4.7
Have you used ActivEngage and would like to share your experience with others?
Jason B.
Verified reviewer
Automotive
11-50 employees
Used daily for less than 12 months
Review sourceReviewed October 2017
Awesome Chat Software
5
Ratings Breakdown
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Robert S.
Verified reviewer
Automotive
51-200 employees
Used daily for less than 6 months
Review sourceReviewed March 2020
Perfect for self managed chat
5
Ratings Breakdown
Read More
Todd R.
Information Technology and Services
201-500 employees
Used daily for less than 2 years
Review sourceReviewed April 2017
Dynamic Group with a great product
5
Activengage provides my company with a Live Chat option. The software is complete and easy to use. Customer services is quick and very knowledgeable.
Ratings Breakdown
Read More
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