Chative 2026: Benefits, Features & Pricing

Wondering if Chative is right for your organization?

Our Live Chat Software selection experts can help you in 15 minutes or less.

On this page

Overview
Pricing and Plans
Features
User Reviews

Overview

Chative

4.5

(2)

Pricing

Starting at $10.00 per month

About Chative

Chative.IO is an omni-channel messaging platform, empowered by AI. We enable businesses to sell directly through social channels with the assistance of AI and automation.

What does Chative.IO do for you?

Unify all conversations, customers, orders, and product catalogues to accelerate growth through happier customers.
Access complete customer context, order history, and activity details, empowering tailored support for loyalty and repeat purchases.
Enable direct sales via everyday messaging apps, converting visitors into potential customers.
Ensure timely, personalized customer service and increase productivity thanks to AI and automation.

Chative Screenshots

Chative Pricing and Plans

Starting price: $10.00 per month

Free Trial

Free Version

STARTER

$0.00

per user, per month

Plan includes:

Unlimited Messages
Unlimited Channels
30 Days of Conversation History
Website Live Chat
Omni-channel Inbox

TEAM

$10.00

per user, per month

Plan includes:

180 Days of Conversation History
Multimedia Attachment
Workflow
Knowledge Base
Customer Segmentation

BUSINESS

$25.00

per user, per month

Plan includes:

3 Years of Conversation History
Dedicated Account Manager
API
Webhook
Custom App Branding
Custom Groups & Permissions

Confused about pricing? We've got you covered.

Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates.

Chative Features

Popular features found in Live Chat
Autoresponders
Canned Responses
Chat/Messaging
File Sharing
Mobile Access
Multi-Channel Communication
Real-Time Notifications
Support Ticket Management
Third-Party Integrations
Transcripts/Chat History
Transfers/Routing
More features of Chative
Activity Dashboard
API
Collaboration Tools
Contact Management
CRM
Customizable Branding
Document Storage
Interaction Tracking
Offline Form
Proactive Chat
Real-Time Analytics
Real-time Consumer-facing Chat
Real-Time Monitoring
Reporting/Analytics
Search/Filter
Surveys & Feedback

Chative User Reviews

Overall Rating

4.5

Ratings Breakdown

50%

Secondary Ratings

Ease of Use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

Have you used Chative and would like to share your experience with others?

Philippe R.

Verified reviewer

Writing and Editing

Self-Employed

Used daily for less than 12 months

Review source

Reviewed July 2022

A promising LiveChat application

I am a user of BotStar and when I saw Chative from the same team, I was really glad to use their product too. Chative is scalable and could adapt at many need for my websites. I can create multiple channels that permit me to have the right answer at the right place. The support is very reactive.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I love the capabilities to set up multiple channel for a same website. Embedded or from a widget, Chative offers multiple way to communicate with your customers.

Cons:

This product is young and the team need more time to offer a great LiveChat plateform. I am confident in their futures updates.

Reasons for switching to Chative

JivoChat have a big problem, that let me without LiveChat for days without feedback. So I decided to implement Chative, even in is early development stage.

Charlie T.

Verified reviewer

Marketing and Advertising

Self-Employed

Used weekly for less than 6 months

Review source

Reviewed October 2022

Useful, attractive live chat app

Ratings Breakdown

Ease of use

Functionality

Pros:

Chative is a relatively new live chat app that is attractive, easy to set up and easy to use.You can create (as far as I know) unlimited different "channels". These channels have their own individual appearance and URLs. All different channels in an organisation are viewable from the unified inbox.The inbox is super easy to manage. You can filter by channel if necessary. There's a customer CRM where you can capture information, chat topic, tags, notes, see attachments etc. alongside the current chat history. It's easy to send messages with canned responses.Conversations can be auto or manually assigned. It's also simple to transfer conversations to other agents via the inbox. It's easy to add more chat agents.There is a functional iOS app which is super handy.

Cons:

A knowledge base and automated responses would be nice.It would also be great to be able to assign individual chat agents to certain channels within an organisation rather than all of them.

Showing 1 - 2 of 2 Reviews