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Overview

ChatSupport 2026: Benefits, Features & Pricing

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On this page
  • Overview
  • Pricing and Plans
  • Features
  • Integrations
  • User Reviews

Overview

ChatSupport
ChatSupport
4.0
(4)

Pricing

Pricing available upon request

About ChatSupport

Powerful free live chat app for all businesses. Set up unlimited widgets that help you deliver world-class live chat support, drive on-spot lead conversion, and help push your sales numbers from your own website. Seamless video calling, reporting, and many more features.

ChatSupport Screenshots

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ChatSupport Pricing and Plans

Free Trial
Free Version

Basic

Pricing available upon request

No plan information available

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    ChatSupport Features

    • Popular features found in Live Chat
      Autoresponders
      Canned Responses
      Chat/Messaging
      File Sharing
      Mobile Access
      Multi-Channel Communication
      Real-Time Notifications
      Support Ticket Management
      Third-Party Integrations
      Transcripts/Chat History
      Transfers/Routing
    • More features of ChatSupport
      Activity Dashboard
      Contact Management
      Customizable Branding
      Geotargeting
      Interaction Tracking
      Proactive Chat
      Real-Time Analytics
      Real-time Consumer-facing Chat
      Real-Time Monitoring
      Reporting/Analytics
      Search/Filter
      Single Sign On

    ChatSupport Integrations

    Shopify
    Shopify
    WordPress
    WordPress
    Microsoft Teams
    Microsoft Teams
    Joomla
    Joomla
    Slack
    Slack
    Zendesk Suite
    Zendesk Suite

    ChatSupport User Reviews

    Overall Rating

    4.0

    Ratings Breakdown

    5

    25%

    4

    50%

    3

    25%

    2

    0%

    1

    0%

    Secondary Ratings

    Ease of Use

    4.5

    Value for money

    4.3

    Customer support

    4.7

    Functionality

    3.8

    Have you used ChatSupport and would like to share your experience with others?

    MS

    Mohamed S.

    Verified reviewer

    Computer & Network Security

    2-10 employees

    Used daily for less than 12 months

    Reviewed January 2022

    Very good live chat but sadly not the best, need some few improvements

    4

    ChatSupport is really good they live chat support is perfect, they just don't like to waste your time and they have a promise Feature if they going to add some few Features like as i said Apps, it's really really important

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    5
    Customer support
    4
    Functionality
    icon
    Pros:
    it's Free, the UI is very good and i like how it fits with my website
    Cons:
    What i hate about chatSupport is there no Apps there no Windows,Linux, and Mac Application where i can handle my clients and this really bad i have talked to them from 5 months asking when they will publish the app they told me very soon, i don't know when it will be, but this only Cons here.

    Read More

    DA

    David A.

    Verified reviewer

    Marketing and Advertising

    2-10 employees

    Used daily for less than 2 years

    Reviewed June 2021

    Excellent Value

    5

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    It has a very clean interface, is intuitive, and it's easy to set up. The support team has also been great to work with.
    Cons:
    It would be great to see more customization options in the future for the chat integrations.

    Read More

    MI

    Murtaza I.

    Verified reviewer

    Information Technology and Services

    51-200 employees

    Used daily for free trial

    Reviewed August 2021

    Good Product

    3

    Ratings Breakdown

    3
    Ease of use
    3
    Functionality
    icon
    Pros:
    Easy to implement and documentation is very good
    Cons:
    No SDK For Angular 2+ and quick support would be good

    Read More

    JL

    James L.

    Verified reviewer

    Architecture & Planning

    2-10 employees

    Used weekly for free trial

    Reviewed July 2021

    Simple and easy to use is the most important part of management

    4

    Missing mobile app

    Ratings Breakdown

    5
    Ease of use
    3
    Value for money
    4
    Customer support
    3
    Functionality
    icon
    Pros:
    1.Easy to install 2.Easy-to-understand interface
    Cons:
    The form cannot be validated in other languages, such as Traditional Chinese

    Read More

    Showing 1 - 4 of 4 Reviews

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