Cue 2026: Benefits, Features & Pricing
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- Overview
- Pricing and Plans
- Features
- User Reviews
Overview
Pricing
Pricing available upon request
About Cue
Cue enables businesses to have conversations with customers on multiple digital channels with live chat and chatbots.
- Chat with customers via WhatsApp, web chat, Messenger and Telegram.
- Respond faster to customers with chatbots and quick reply templates.
- Reduce costs chatbots can handle a high volume of queries at a lower cost.
- Increase sales with real-time quoting chatbots and lead capturing.
- Chatbots automate routine tasks, freeing up human agents to handle more complex queries.
- Integrate systems with chatbots for better customer service.
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Cue Features
- Popular features found in ChatbotAI/Machine LearningAutomated ResponsesChatbotCode-free DevelopmentCustomer SupportFor Sales/MarketingNatural Language ProcessingPre-Configured BotQuery Suggestions
- More features of CueActivity DashboardAI CopilotAPIAutomated RoutingAutorespondersCanned ResponsesChat/MessagingContextual GuidanceCustomer Experience ManagementCustomer SurveysCustomizable BrandingDocument StorageFile SharingLead CaptureLead QualificationLive ChatMobile AccessMulti-Channel CommunicationMulti-LanguageProactive ChatProcess/Workflow AutomationReal-Time AnalyticsReal-time Consumer-facing ChatReal-Time MonitoringReal-Time NotificationsReporting/AnalyticsSearch/FilterSingle Sign OnSupport Ticket ManagementThird-Party IntegrationsTranscripts/Chat HistoryTransfers/Routing
Cue User Reviews
Overall Rating
5.0
Ratings Breakdown
5
100%
4
0%
3
0%
2
0%
1
0%
Secondary Ratings
Ease of Use
4.9
Value for money
4.7
Customer support
5.0
Functionality
4.8
Have you used Cue and would like to share your experience with others?
Richard B.
Verified reviewer
Food Production
2-10 employees
Used daily for less than 2 years
Reviewed November 2023
Great service & excellent results
5
Really easy to implement and get started. When we ran into road blocks Cue was great and trouble shooting and solving the issues.
Ratings Breakdown
Reasons for choosing Cue
Cost was a factor but Cues customer centric approach is why we ultimately chose them.
Read More
Loreine H.
Verified reviewer
Retail
10000+ employees
Used daily for less than 2 years
Reviewed November 2023
Moved from WhatsApp service provider to Cue
5
Cue is an innovative South African based company that understand the retail environment. Their WhatsApp environment brings excitement to the customer journey Their turnaround time is above the standard.
Ratings Breakdown
Reasons for switching to Cue
Time and cost to change a user journey. No time delays with working with an overseas company. Innovation
Read More
Adam C.
Verified reviewer
Information Technology and Services
11-50 employees
Used daily for less than 6 months
Reviewed February 2023
Perfect Customer Service
5
Ratings Breakdown
Read More
Ryan E.
Verified reviewer
Telecommunications
11-50 employees
Used daily for less than 2 years
Reviewed December 2023
We use Cue for sales and support
5
CUE has been an invaluable asset to our team. Their swift response to client inquiries is truly commendable, saving us precious time in engaging potential leads. What stands out is their adeptness in vetting clients, ensuring our sales team invests efforts where it matters most—focusing on genuinely interested prospects. CUE's efficiency in filtering out non-qualifying clients has significantly enhanced our productivity and effectiveness. Highly recommended for their dedication to streamlining the sales process!
Ratings Breakdown
Reasons for choosing Cue
Better service and I found their Cue to be experts in their field offering better advice.
Read More
Adam K.
Verified reviewer
Education Management
501-1000 employees
Used daily for more than 2 years
Reviewed November 2023
Cue CRM in Higher Education
5
It’s a partnership that has significantly helped our business.
Ratings Breakdown
Read More
Gustavo B.
Verified reviewer
Information Technology and Services
2-10 employees
Used daily for less than 12 months
Reviewed November 2023
Cue solutions in the insurtech market
5
Ratings Breakdown
Reasons for choosing Cue
Their demonstration of the product capability
Read More
Liz R.
Verified reviewer
Automotive
5001-10000 employees
Used daily for less than 2 years
Reviewed November 2023
Fantastic Tool to engage with Customers
5
Great service and understanding of the applications of WhatsApp within our business
Ratings Breakdown
Read More
Wendy M.
Verified reviewer
Transportation/ Trucking/ Railroad
501-1000 employees
Used daily for less than 12 months
Reviewed December 2023
Efficiency
5
Ratings Breakdown
Read More
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