LEX Reception 2026: Benefits, Features & Pricing

Wondering if LEX Reception is right for your organization?

Our Live Chat Software selection experts can help you in 15 minutes or less.

On this page

Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

LEX Reception

5.0

(3)

Pricing

Starting at $150.00 per month

About LEX Reception

LEX Reception is a boutique legal reception service that fits every business. It focuses on aligning its tone along with procedure, terminology, and scripts with users' brands. And focus on customers.
As a legal reception service, it is passionate about hearing those in need. That's why it donates 1% every month to support those without a voice endangered species across the world.

LEX Reception Screenshots

LEX Reception Pricing and Plans

Starting price: $150.00 per month

Free Trial

Free Version

Basic

$150.00

per user, per month

No plan information available

Confused about pricing? We've got you covered.

Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates.

LEX Reception Features

Popular features found in Live Chat
Autoresponders
Canned Responses
Chat/Messaging
File Sharing
Mobile Access
Multi-Channel Communication
Real-Time Notifications
Support Ticket Management
Third-Party Integrations
Transcripts/Chat History
Transfers/Routing
More features of LEX Reception
Automated Routing
Calendar Management
Court Rules-Based Scheduling
CRM
For Lawyers
Live Chat
Multi-User Collaboration
Real-time Consumer-facing Chat
Reminders
Timer

LEX Reception Integrations

Clio

Filevine

Freshdesk

HubSpot CRM

Keap

Lawcus

See all 15 integrations

LEX Reception User Reviews

Overall Rating

5.0

Ratings Breakdown

100%

Secondary Ratings

Ease of Use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

Have you used LEX Reception and would like to share your experience with others?

Jodi Ann D.

Verified reviewer

Legal Services

2-10 employees

Used daily for more than 2 years

Review source

Reviewed December 2022

LexReception is a Great Option for Small Firms

Excellent

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

They answer my calls, set appointments and free up my time to work on legal matters. Tehe managment team is very responsive and they customize the script the way you want. I use the app on my phone and can return calls, if necessary, and can even send a text message to callers. My assistant and I are able to take notes in the app. so we can see what the other has done.

Cons:

There is nothing that I don't like. It works the way I expected and more.

Reasons for choosing LEX Reception

Sales rep for lex was more informative and provided more information about the software and how I can use it and customize it.

Reasons for switching to LEX Reception

I had my other service for years and they were great; however, after a management change their service changed and I was no longer happy.

Joel C.

Verified reviewer

Law Practice

Self-Employed

Used daily for less than 12 months

Review source

Reviewed February 2024

LEX Reception has been grearf

Overall, my experience with LEX Reception has been excellent. I am a happy customer.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I like the value. I had been using a different company. I really liked the service they provided, but when I learned about LEX Reception, I requested a meetign to disucss the service they could provide and it turned out they cold provide comparale service for about 25% less than what I was paying. I also love how responsive they are to my needs and input.

Cons:

It can be challenging to get the receptionists to pronounce things correctly.

Reasons for switching to LEX Reception

Cost. Answering Legal was much more expensive.

Jane F.

Verified reviewer

Law Practice

2-10 employees

Used daily for less than 6 months

Review source

Reviewed October 2022

A timely solution

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Useful to see the message, have the call integrate with my practice management software, and be able to hear the call.

Cons:

Scripting is not perfect, but with the human element it's still pretty good.

Vendor Response

Thank you for your review! We're glad that LEX has helped your firm. We're always keen to improve our scripting and make it a perfect fit for your needs. Please feel free to contact our support team at 866-818-8090 for scripting changes, we're here to help!

Replied October 2022

Showing 1 - 3 of 3 Reviews