What does CharmHealth do?

CharmHealth is an electronic health records system that lets medical providers create, manage, and securely store digital patient records. Software like CharmEHR is absolutely essential to medical practices for several reasons, the most important being that they ensure practices are following HIPAA requirements to keep patient data secure.

Is CharmHealth legit?

CharmHealth is absolutely a legitimate electronic health records (EHR) system. In fact, according to our analysis of user reviews, it’s the best free EMR of 2024. Medical software buyers might be wary of free software when it’s something as critical as an EHR, but CharmHealth’s free version is a great way to support practices that see a limited volume of patients each month.

Does CharmHealth have an app?

CharmHealth does have several apps within its EHR system, including a scheduling app, a patient check-in app, and a patient portal app. It’s important to note, however, that not all apps or functionality are available to users of the free version; some features are only available with a paid subscription.

What are the requisites for using CharmHealth EHR?

CharmEHR is a cloud-based software, which means all that is required to use it is a secure web connection, and any device capable of accessing the internet. You’ll also need a user account with the required credentials in order to log in, which you will create when you sign up for the software.

Updated October 31, 2025 at 3:27 AM

CharmHealth 2026: Benefits, Features & Pricing

Written by Lisa Morris

Associate Principal Analyst

Edited by Caroline Rousseau

Senior Editor

Wondering if CharmHealth is right for your practice?

Our Electronic Medical Records Software selection experts can help you in 15 minutes or less.

On this page

Our Summary
Pricing and Plans
Features
Integrations
Key Sentiments
User Reviews
Frequently Asked Questions

Our Summary

CharmHealth

4.2

(150)

FrontRunner 2026

Pros:

User-friendly
Customer service

Cons:

Billing issues

Pricing

Starting at $25.00 per month

What is CharmHealth:

CharmHealth provides physicians with a suite of clinical tools to run their practice, from billing to electronically documenting patient health records and communicating with patients through a patient portal.

Why we like CharmHealth:

CharmHealth stands out as the best free EMR in our list of the best EMR software for 2024.
The free version includes all EHR tools plus some for practice management—but the paid version unlocks all features. Users rate its two-way audio and video tool, HIPAA compliance, and appointment management as the best features.

Who should use CharmHealth:

CharmHealth is a good choice for smaller practices, offering a broad set of features in its free version, which is only limited by the number of monthly interactions. In fact, 81% of reviewers who use CharmHealth have 1-10 employees. Charm's scalability and customization options also make its paid version an excellent choice for larger practices.

CharmHealth Screenshots

CharmHealth Overview

CharmHealth is a comprehensive suite of healthcare solutions designed to streamline practice management, revenue cycle management, patient engagement, and telehealth services. The cloud-based products are utilized worldwide, emphasizing the importance of patient access to optimal care and providers' access to advanced technology. The platform accommodates both large physician groups and growing practices, ensuring a customizable and scalable HIPAA-compliant solution for practitioners.

CharmHealth's electronic health records (EHR) system supports efficient care delivery, pr...

CharmHealth Pricing and Plans

Starting price: $25.00 per month

Free Trial

Free Version

Free Plan

$0.00

usage based

Plan includes:

Up to 1 Provider
Up to 1000 Patients

Encounter Plan

$25.00

usage based, per month

Plan includes:

Meaningful Use Certified
MACRA/MIPS ready
Unlimited Providers
mHealth Apps
BAA
Disaster Recovery
Multi Facility Support
Appointment Scheduling
Inventory Management
Unlimited patient records

Provider Plan

$200.00

flat rate, per month

Plan includes:

Document Management (Limited to 100 GB)
Unlimited Patient Records
Priority Customer Support
E-Claim Submission
Realtime Eligibility Check
ERA Download & Payment Posting
Patient Portal - Unlimited
Unlimited Encounters
Unlimited Providers

Confused about pricing? We've got you covered.

Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates.

Our Analysis of CharmHealth's Pricing Plans

We’ve taken a close look at CharmHealth’s Electronic Health Record (EHR) pricing options to determine which plan might work best for your practice. We’ve also summarized the benefits and drawbacks of each plan. CharmHealth offers three main pricing plans: the Free Plan, the Encounter Plan, and the Provider Plan. Each plan caters to different practice sizes and needs, and understanding the pros and cons of each is crucial for making an inform...

ed decision. **Free Plan** The Free Plan is designed for small practices or those just starting out. It allows up to 50 patient encounters per month and is limited to one provider and five users. Key features include patient records management, custom health vitals, and basic practice management tools. **Pros:** - **Cost-effective:** As a free offering, it provides essential EHR functionalities without any financial commitment. - **No hidden fees:** There are no ads or hidden costs associated with this plan. - **Basic features included:** Suitable for very small practices that require fundamental EHR capabilities. **Cons:** - **Limited encounters and patients:** Capped at 50 encounters per month and 1,000 patients, which can be restrictive as the practice grows - **Limited users and providers:** Supports only one provider and a small team, limiting scalability. - **Restricted features:** Does not include advanced functionalities and add-ons, which may be necessary for comprehensive practice management. **Encounter Plan** The Encounter Plan operates on a pay-per-use model at $0.50 per encounter with a monthly minimum of $25. It offers unlimited providers and users, making it flexible for practices with fluctuating patient volumes. **Pros:** - **Flexible Pricing:** Pay only for what you use, which can be advantageous for practices with variable patient numbers. - **Unlimited Providers and Users:** Supports collaboration across a larger team without additional provider fees. - **Access to Advanced Features:** Includes more features than the Free Plan, enhancing practice management capabilities. **Cons:** - **Minimum Monthly Fee:** Even if encounter numbers are low, the practice is still required to pay at least $25 per month. - **Cost Can Increase with Volume:** As the number of encounters rises, so does the monthly cost, which could exceed the fixed cost of the Provider Plan for high-volume practices. - **Potentially Complex Billing:** Tracking and predicting monthly costs may become cumbersome due to variable encounter rates. **Provider Plan** The Provider Plan is a fixed-cost model at $350 per provider per month, offering unlimited encounters and users. It’s tailored for practices with consistent and high patient volumes. **Pros:** - **Predictable Costs:** The fixed monthly fee simplifies budgeting and financial planning. - **Unlimited Encounters:** No restrictions on the number of patient visits, accommodating busy practices. - **Comprehensive Feature Set:** Includes extensive EHR features and higher data storage limits, supporting robust practice operations. **Cons:** - **Higher Upfront Cost:** The monthly fee is substantial, which may not be justifiable for practices with lower patient volumes. - **Per-Provider Charges:** Costs increase with each additional provider, potentially making it expensive for practices with many providers. - **Potential Underutilization:** Smaller practices might not fully utilize all features, leading to a lower return on investment. **Add-on services** CharmHealth offers various add-ons such as electronic prescriptions (eRx), controlled substances e-prescribing (EPCS), prescription drug monitoring program (PDMP) integration, immunization registry access, telehealth capabilities, and more. These services come at additional costs and can be tailored to the specific needs of the practice. **Conclusion** After evaluating the pricing options, it’s clear that CharmHealth offers flexible solutions tailored to different practice sizes and operational needs. - **For small or new practices:** The Free Plan or Encounter Plan may be most suitable. The Free Plan minimizes costs while providing essential features, but its limitations may quickly become restrictive. The Encounter Plan offers greater flexibility and scalability without the commitment of a high fixed fee. - **For medium to large practices:** The Provider Plan provides the most value, especially for practices with high patient volumes and multiple providers. The predictability of fixed costs and access to comprehensive features can outweigh the higher monthly fee. In making a decision, practices should analyze their patient volumes, number of providers, required features, and budget constraints. By aligning these factors with the right pricing plan, a practice can optimize both its operational efficiency and financial performance. As always, it’s advisable to project potential growth and choose a plan that not only meets current needs but also accommodates future expansion.

Compare Pricing

Compare pricing across our most frequently recommended Electronic Medical Records products.

Software options

Starting price*

User rating

RXNT

$29.00 per month

4.32(495 reviews)

200

recommendations

AestheticsPro

$160.00 per month

4.43(602 reviews)

120

recommendations

NextGen Office

$300.00

4.02(1276 reviews)

recommendations

AdvancedMD Billing Services

$0.01 per month

4.11(85 reviews)

recommendations

RevolutionEHR

$319.00 per month

4.51(203 reviews)

recommendations

*Defined as the price above any available free plan

CharmHealth Features

Drawn from insights across 150 verified reviews, we've outlined CharmHealth's best and worst rated features and how they stack up against the average rating.

CharmHealth's score

Category average

CharmHealth's Best Rated Features

Healthcare Compliance

5.0

4.60 category average

Two-Way Audio & Video

5.0

3.37 category average

HIPAA Compliant

4.66

4.50 category average

CharmHealth's Worst Rated Features

Document Management

3.30

4.15 category average

Practice Management

3.67

4.07 category average

Medical Billing

3.71

3.72 category average

Popular features found in Electronic Medical Records
Claims Management
Clinical Notes
Clinic Interoperability
Communication Management
Compliance Tracking
Decision Support
E-Prescribing
Medical Billing
Patient Portal
Patient Scheduling
More features of CharmHealth
Access Controls/Permissions
Accounting
Activity Dashboard
Admissions Management
AI Copilot
Alerts/Notifications
Analytics
Annotations
API
Appointment Management
Appointment Scheduling
Audit Trail
Automated Scheduling
Billing & Invoicing
Booking Management
Calendar Management
Calendar Sync
Cancellation Tracking
Care Plan Management
Charting
Chat/Messaging
Claims Scrubbing
Client Portal
Code & Charge Entry
Collaboration Tools
Configurable Workflow
Confirmations/Reminders
Consent Forms
Contact Database
Credit Card Processing
Customer Database
Customer Mobile App
Customer Surveys
Customizable Dashboard
Customizable Forms
Customizable Reports
Customizable Templates
Customizable Tests
Data Import/Export
Data Security
Diagnostic Imaging
Diagnostic Reports
Digital Signature
Documentation Management
Document Management
Document Storage
Document Templates
Drag & Drop
Drug Reference Database
EDI
Electronic Faxes
Electronic Payments
Electronic Prior Authorization
Electronic Signature
Email Reminders
EMR/EHR
EPCS Compliant
Facility Scheduling
Family History Tracking
File Sharing
For Cardiologists
For Dermatologists
For Family Medicine
For Medical Purposes
Forms Management
Formulary Management
For Obstetrics & Gynecology
For Orthopedics
For Pain Management
For Plastic Surgery Practices
For Primary Care
For Urgent Care
For Urologists
Generative AI
Growth Charts
Hardware Integration
Healthcare Compliance
HIPAA Compliant
Historical Reporting
ICD-10 Compliance
Image Management
Imaging and X-rays
Immunization & Allergy Tracking
Initial Assessments
Insurance Eligibility Verification
Insurance Management
Intake Management
Inventory Management
Invoice History
Invoice Management
kiosk
Lab Integration
Lab Order Management
Lab Results
Live Chat
Meaningful Use Certified
Medical Coding
Medical History Records
Medication Alerts/Warnings
Medication Database
Medication History
Medication Management
Messaging
Mobile Access
Mobile Alerts
Mobile App
Monitoring
Monitoring Device Integration
Multi-Location
Multi-Physician
Multi-Provider Practice
No-Show Tracking
On Call Scheduling
ONC-ATCB Certified
Online Forms
Online Intake Forms
Online Refills
Onsite Registration
Order Entry
Patient Communications
Patient Education
Patient Engagement
Patient Intake
Patient Management
Patient Monitoring
Patient Questionnaires
Patient Records Management
Payment Collection
Payment Processing
Physician Management
Physician Scheduling
Practice Management
Prescription Cancellation
Prescription Management
Prescription Renewal
Pricing Data
Progress Notes
Real-Time Monitoring
Real-Time Notifications
Real-Time Reporting
Records Management
Recurring Appointments
Referral Management
Referral Tracking
Registration Management
Reminders
Remittance Advice
Remote Treatment Planning
Reporting/Analytics
Reporting & Statistics
Resource Management
Revenue Management
Scheduling
Search/Filter
Self Check-In/Check-Out
Self Service Portal
SMS Messaging
SMS Reminders
SOAP notes
Surveys & Feedback
Task Management
Task Scheduling
Telemedicine
Telemedicine Integration
Template Management
Templates
Third-Party Integration
Third-Party Integrations
Treatment Planning
Two-Way Audio & Video
Vaccine Management
Video Conferencing
Vitals Tracking
Voice Recognition
Wait List Management
Workflow Management

CharmHealth Integrations

Based on 150 verified reviews, we've identified products most frequently integrated with CharmHealth.

Zoom Workplace

Integration rated 4.8 from 8 reviews

Lisa

Chief Administrative Officer

Used for more than 2 years

Reviewed October 2021

"Great for telemedicine."

Wellevate

Integration rated 5.0 from 2 reviews

Amanda

Owner

Used for 1-2 years

Reviewed February 2022

"Charm is linked to Wellevate, and it will add/register new clients, send them supplement refill reminders if needed, and I can add supplements directly into my notes which sends out directly to Wellevate. It's seamless and saves me a lot of time."

Sfax

Integration rated 4.0 from 1 review

Health Cloud

QuickBooks Online Advanced

DeepScribe

Zoho CRM

Twilio

See all 10 integrations

CharmHealth Key Sentiments

We analyzed 150 verified reviews for CharmHealth to find out what actual users really think.

Most Positive Sentiments

Ease of use

69% Positive

21% Neutral

10% Negative

CharmHealth is described as user-friendly, offering a clean interface that supports providers and patients in managing daily workflows. Integration options enhance flexibility, and many reviewers note that the platform delivers a positive experience overall. Several practices consider it a reliable addition to their operations and often recommend it to peers.

Charting

60% Positive

33% Neutral

7% Negative

The charting tools in CharmHealth are easy to navigate and allow customization of notes to fit specific practice needs. Transitioning from paper to electronic charting is supported by features that simplify documentation and reduce manual effort. Reviewers mention that the learning curve is manageable, making it easier to adapt to digital workflows.

Customer support

53% Positive

17% Neutral

30% Negative

CharmHealth offers multiple support channels and provides assistance during onboarding and implementation, which many find helpful. The team’s responsiveness and willingness to resolve technical issues are appreciated. However, reviewers suggest improvements in response times, consistency of problem resolution, and staff expertise to enhance the overall support experience.

Least Positive Sentiments

Billing

44% Positive

19% Neutral

37% Negative

CharmHealth includes an insurance, CPT, and DX code database and integrates billing with EHR for better financial oversight. Affordable pricing is noted as a benefit, but reviewers raise concerns about paying extra for certain features, limitations in billing functionality, and negative experiences with customer service. These challenges can complicate financial management for some practices.

Patient appointment

46% Positive

33% Neutral

21% Negative

The platform offers customizable scheduling and automation for appointment-related tasks, helping reduce administrative burdens and improve efficiency. Automated processes for upcoming visits and lab tests support smoother workflows. However, reviewers mention difficulties managing multiple facilities, limited customization options, and issues with online questionnaires, which can hinder appointment coordination.

CharmHealth User Reviews

Overall Rating

4.2

Ratings Breakdown

55%

27%

Secondary Ratings

Ease of Use

4.3

Value for money

4.4

Customer support

3.8

Functionality

4.2

Laura D.

Verified reviewer

Health, Wellness and Fitness

Self-Employed

Used daily for more than 2 years

Review source

Reviewed June 2025

Charm EHR is an excellent choice

Previously 4

Very positive overall. Since I first started using years ago, they continue to make positive improvements.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

All the integrations within the EHR that are available to help streamline workflow. Ease of use and setup.

Cons:

It seems that patients cannot view their whole patient summary, only part of it. If patient is uploading documents, should be able to do without hitting ok to share.

Reasons for choosing CharmHealth

Functions, price, eprescribing, efaxing, HIPPA compliant Zoom, payment processor integration, able to get setup quickly.

Patricia N.

Verified reviewer

Health, Wellness and Fitness

2-10 employees

Used daily for more than 2 years

Review source

Reviewed January 2025

Great system, cost efficient, high value

I have used for the past 3 years and absolutely love it. They are always upgrading to include and offer more features on both provider and patient side. Great system integration as well.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

user friendly and multiple features with transparent pricing. They are always upgrading to include and offer more features on both provider and patient side. Great system integration as well. Easy setup and plenty of how to videos available on YouTube.

Cons:

Support could be a tad friendlier and engaging

Reasons for choosing CharmHealth

Cost friendly for every level from start up to expansion of practice, efficient and built in customization

Patricia K.

Verified reviewer

E-Learning

Self-Employed

Used weekly for less than 2 years

Review source

Reviewed July 2021

Speech Pathology use of ChARM EHR

My experience has been absolutely great!! This has been a real gift to me in being able to continue my speech therapy telepractice because it is HIPPA compliant.

Ratings Breakdown

Ease of use

Value for money

Customer support

Previously 5

Functionality

Pros:

The best feature of this system is that it is HIPPA compliant, which is an absolute must for using this for teletherapy for speech and language. It is reliable and does not have any glitches that I can see. It is easy to switch from a full screen that you can pull up other language apps. It also has a great white board.

Cons:

I think the use of the white board could be expanded.

Reasons for choosing CharmHealth

Because the platform is HIPPA compliant and it was very very economical.

Reasons for switching to CharmHealth

ZOOM meetings system was not HIPPA compliant.

Kelsey K.

Verified reviewer

Health, Wellness and Fitness

2-10 employees

Used daily for more than 2 years

Review source

Reviewed August 2024

Charm is the BEST

Great! The clinic workflows enhance patient care and efficiency in the office.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Charm is easy to use. The EHR supports clinic work flow.

Cons:

We needed to customize reports and charm team was helpful

Reasons for switching to CharmHealth

Charm is better! Other systems are very complicated and interrupt patient care.

Yatra P.

Verified reviewer

Hospital & Health Care

501-1000 employees

Used weekly for more than 2 years

Review source

Reviewed November 2025

CharmHealth - One stop for all your medical needs.

Overall, i think CHarmHealth is very easy and cost-effective to use in small to medium clinics. It is easily accessible for both healthcare practitioner and the patient while managing their privacy and security. CharmHealth might lag few times during rush times and the customer service can take long to respond back. However, i personally love using CharmHealth and i have recommended it to my known doctors, RNs and RPNs.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

CharmHealth is easy to use for small to medium clinics. It has very simple layouts which are easy to learn and understand. It is reliable when it comer to privacy as all the information is stored safely. As a student nurse i believe that patient privacy is very crucial and should be always maintained. Patient management through health history, reports, notes, summary, prescriptions are easy to add and update in CharmHealth. Patient portal is also very simple which helps them to access their own record easily. Staff can make, cancel and move appointments easily with just few clicks. While patient can also book their appointments online which helps to manage time.

Cons:

However, system slowdown is a problem that i have faced a few times. When i try to load big files and charts the system starts lagging which is quite frustrating. This problem can cause problem in big clinics when there is a rush time. Customer support help also can be better. As the support system takes a long time to reply sometimes. Moreover, CharmHealth is cheap but if the clinic requires more feature to enhance the platform it can become costly.

Ashley W.

Verified reviewer

Alternative Medicine

2-10 employees

Used daily for more than 2 years

Review source

Reviewed March 2025

Pay more for a better EMR

Horrible customer service and they nickel and dime you for every service they offer. No flat rate for messages so you can spend a fortune on reminders.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

price is great compared to other EMRs but you get what you pay for..

Cons:

Customer service is practically non existent. IF you need them and call they 10/10 times can't help and will tell you to email support which takes 24-48 hrs for a response. I have been locked out without access and noone could fix for several days.

Reasons for choosing CharmHealth

price was the deciding factor, but their lack of capable customer service is non existent..

Vendor Response

Hi Ashley, We appreciate you taking the time to share your experience. We understand how important reliable customer support is, and we’re actively revamping our system to ensure faster and more effective assistance. CharmHealth is designed to be a cost-effective, robust EMR, and we strive to keep pricing transparent while offering valuable features. That said, we’re always looking for ways to improve, and feedback like yours helps us refine our approach. If there are specific concerns you’d like to discuss, we’d be happy to connect and explore how we can better support your needs. Thanks again for your insights! Best, Ranjani Rangan - Partner and Customer Communcations

Replied March 2025

Verified

Reviewer

Health, Wellness and Fitness

Self-Employed

Used daily for more than 2 years

Review source

Reviewed January 2025

Great when it works

If they had good customer support, some way to talk to humans in-real-time, and to escalate to support team members that actually understand the platform, it would be nearly perfect.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

For reference, I am a solo practitioner - so I do everything myself. I know how to set up a hyper efficient clinic and I know clinical workflows from both the physician and admin ends. I am also a full-stack web developer, so I know code and I know tech. I have done deep dive evaluations of most of the EHR's designed for small practices and functional medicine. Overall, Charm is one of the most flexible and customizable EHR's out there, and for a tiny fraction of the price, and it is the one I have used for 10 years. I was an early adopter (I think I signed on in their first few years). I have watched the platform grow and improve (though some parts have gotten worse). If you are willing to put in the time to customize your experiene you can do a lot with templates and questionnaires.

Cons:

Customer / Tech support is non-existant for real platform issues. They do NOT listen to or respond to feedback when they have made problematic changes to the platform. Customer support mostly regurgitates basic user instructions, and they do not really understand the platform. I usually know and understand the platform better than the support teams (or the onboarding teams). I can't even remember the last time I was able to get a human on the phone or chat... usually I am stuck with waiting a week or more for someone that barely speaks English to gaslight me over email, which means I end up just having to find my own workaround for whatever problem we are having. I also really wish they would allow us to choose what credit card processor we want to work with. BlueFin is a nightmare and we can't take the risk of working with them (see BlueFin review of overcharging, refusing to close accounts, etc) - because that is the only option, we are having to use a completely different scheduling system so we can charge our cash pay patients. Again, they have been getting bad feedback on BlueFin for more than 5 years, and they just will not listen.

Reasons for choosing CharmHealth

Price: most were over $200/mo per practitioner, Charm is $25 Flexibility: Charting process, and Questionnaires are more flexible in Charm than any other system I tested... most EHR's did not allow me to customize my intake forms - which is insane.

Molly D.

Verified reviewer

Hospital & Health Care

Self-Employed

Used daily for less than 6 months

Review source

Reviewed January 2025

Good program, bad support

Frustrating. The tutorials are useless and don't actually help you get up and going. I'm extremely grateful I have another source of income, or I'd be destitute after how many months I've had to go without reimbursement.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

As far as EMRs go, as a solo provider this is a good option. It's affordable and fairly easy to get up and going. It's pretty bare bones, but I've liked it FAR more than Simple Practice, which I found to be so clunky I've switched to Charm.

Cons:

The customer service!! You can only contact support via email, and it takes at least a week for any reply. They are NEVER proactive and if you don't know to ask every single minute detail in advance, it won't get done. It's been infuriating and after four months seeing patients, I still haven't been able to bill insurance, all because of Charm!! It has been AGONIZING every step of the way.

Reasons for choosing CharmHealth

Price, ability to implement on a small scale

Reasons for switching to CharmHealth

Simple practice was a terrible platform for prescribers, more appropriate for therapists only.

Dr Aaron B.

Verified reviewer

Alternative Medicine

Self-Employed

Used daily for more than 2 years

Review source

Reviewed May 2025

Used to be better!

Liked the idea of a fully integrated EHR and scheduling and payment system. But the tech issues and lack of support recently and overpriced payment processing platform is adding up to more hassle than value at this time.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I used to like the product a lot more than recently. Liked the online scheduling until they had issues with their capcha constantly causing problems for patients attempting to book so they now call the office which is exactly opposite of what we want out of online scheduling.

Cons:

Customer support is terrible. Based out of India and takes more than 3 days to get help. Then the responses are mildly helpful at best and do nothing to actively fix your issues. Even when speaking with a supervisor about my login issues recently they showed zero concern about how it affected my practice and didn't seem to want me as a client at all.

Vendor Response

Thank you for your honest feedback — we’re truly sorry to hear about the difficulties you've been facing. The issues you mentioned with the online scheduling, support delays, and login problems are concerning and not reflective of the experience we aim to provide. Our leadership team, including Venky Chellappa, has seen your review and would like the opportunity to speak with you directly to better understand and address your concerns. If you're open to a conversation, please reach out to us at support@charmhealth.com and mention this review — we’ll ensure it’s routed appropriately and followed up on promptly. We appreciate your past support and hope we can work to restore your confidence in CharmHealth. Warm regards, Ranjani Rangan CharmHealth Marketing

Replied May 2025

Sarah O.

Verified reviewer

Health, Wellness and Fitness

2-10 employees

Used daily for less than 2 years

Review source

Reviewed May 2025

Solid Option for Integrative Offices

Easy setup and customization, intuitive charting. I like that it is customizable for integrative medicine.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Easy to use and customize, love the integration with FullScript. In theory, I also love the integration with Quest labs.

Cons:

Having trouble with Quest integration that no one can help me troubleshoot, the telemed provider is expensive and not reliable (connection is never stable).

Reasons for switching to CharmHealth

FullScript integration was a plus for me

Showing 1 - 10 of 150 Reviews

See All Reviews

CharmHealth FAQs

What does CharmHealth do?
CharmHealth is an electronic health records system that lets medical providers create, manage, and securely store digital patient records. Software like CharmEHR is absolutely essential to medical practices for several reasons, the most important being that they ensure practices are following HIPAA requirements to keep patient data secure.
Is CharmHealth legit?
CharmHealth is absolutely a legitimate electronic health records (EHR) system. In fact, according to our analysis of user reviews, it’s the best free EMR of 2024. Medical software buyers might be wary of free software when it’s something as critical as an EHR, but CharmHealth’s free version is a great way to support practices that see a limited volume of patients each month.
Does CharmHealth have an app?
CharmHealth does have several apps within its EHR system, including a scheduling app, a patient check-in app, and a patient portal app. It’s important to note, however, that not all apps or functionality are available to users of the free version; some features are only available with a paid subscription.
What are the requisites for using CharmHealth EHR?
CharmEHR is a cloud-based software, which means all that is required to use it is a secure web connection, and any device capable of accessing the internet. You’ll also need a user account with the required credentials in order to log in, which you will create when you sign up for the software.