Criterions 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
User Reviews

Overview

Criterions

3.9

(7)

Pricing

Pricing available upon request

About Criterions

Criterions EHR and Medical Billing Software – Streamline Your Practice with an All-in-One, Cloud-Based Solution

Criterions offers an integrated Electronic Health Records (EHR) and Medical Billing Software platform built for the real-world needs of today’s healthcare providers. Designed for private practices, outpatient clinics, and specialty providers, our cloud-based solution combines clinical documentation, patient engagement tools, and robust billing management in a single, user-friendly platform.

All-in-One EHR with Patient Portal:
Our EHR software is built for efficiency, compliance, and care quality. Clinicians can create and manage patient records, clinical notes, e-prescriptions, and lab results—all from a customizable dashboard. With a few clicks, providers can:

Document encounters using specialty-specific templates
Access real-time patient data and prescription histories
Meet Meaningful Use, MIPS, and other compliance measures
Save time with voice dictation, macros, and reusable templates

The fully integrated Patient Portal empowers patients to take control of their healthcare. Patients can:

Access medical records and lab results 24/7
Schedule appointment...

Criterions Screenshots

Criterions Pricing and Plans

Starting price: Connect with an advisor for pricing

Free Trial

Free Version

Basic

Pricing available upon request

No plan information available

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Criterions Features

Popular features found in Electronic Medical Records
Claims Management
Clinical Notes
Clinic Interoperability
Communication Management
Compliance Tracking
Decision Support
E-Prescribing
Medical Billing
Patient Portal
Patient Scheduling
More features of Criterions
Access Controls/Permissions
Activity Dashboard
Activity Tracking
Alerts/Notifications
API
Appointment Management
Appointment Scheduling
Audit Trail
Automated Scheduling
Billing & Invoicing
Booking Management
Calendar Management
Calendar Sync
Cancellation Tracking
Care Plan Management
Charting
Claims Scrubbing
Client Portal
Code & Charge Entry
Coding Assistance
Compliance Management
Credit Card Processing
Customer Database
Customizable Dashboard
Customizable Forms
Customizable Reports
Customizable Templates
Data Import/Export
Documentation Management
Document Management
Document Storage
Document Templates
Dunning Management
Electronic Payments
Email Reminders
EMR/EHR
Faculty/Staff Management
File Sharing
Forms Management
Handwriting Recognition
HIPAA Compliant
Historical Reporting
Imaging and X-rays
Immunization & Allergy Tracking
Insurance Eligibility Verification
Insurance Management
Inventory Management
Invoice History
Invoice Management
Lab Integration
Meaningful Use Certified
Medication Database
Medication Management
Mobile Access
Mobile Alerts
Multi-Location
Multi-Physician
No-Show Tracking
On Call Scheduling
ONC-ATCB Certified
Online Intake Forms
Order Entry
Outcome Assessment Tools
Patient Engagement
Patient Intake
Patient Records Management
Payment Collection
Physician Management
Physician Scheduling
Practice Management
Real-Time Data
Real-Time Notifications
Real-Time Reporting
Records Management
Recurring Appointments
Registration Management
Reminders
Remittance Advice
Reporting & Statistics
Revenue Management
Scheduling
Secure Data Storage
Self Service Portal
SMS Messaging
Task Management
Task Scheduling
Telemedicine
Telemedicine Integration
Template Management
Third-Party Integrations
Wait List Management
Workflow Management

Criterions User Reviews

Overall Rating

3.9

Ratings Breakdown

43%

14%

Secondary Ratings

Ease of Use

3.9

Value for money

3.8

Customer support

4.3

Functionality

3.3

Have you used Criterions and would like to share your experience with others?

Beatriz R.

Verified reviewer

Medical Practice

51-200 employees

Used daily for more than 2 years

Review source

Reviewed May 2025

Improvements

easily accessibility to customization standards of medical reporting in a simple for

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Tech support is outstanding, especially our tech, Renee Barnes, quick response and resolution

Cons:

once an HPI template is created, there cannot be any further changes made, simple things like, hiding template tabs or adding a period to the end of a template sequence

Vendor Response

Thank you for your review and for recognizing Renee—she’ll be thrilled to hear your kind words! We appreciate your feedback regarding HPI template editing. Improving flexibility and ease of use is a priority for us, and insights like yours are key to guiding those enhancements. We'd love to connect and learn more about your specific needs so we can explore ways to improve the workflow for you and other users. Our Product Manager, Kelcie Lewis, will reach out for an in-depth discussion on your feedback above!

Replied May 2025

Henry W.

Verified reviewer

Medical Practice

11-50 employees

Used daily for less than 2 years

Review source

Reviewed April 2025

Criterion, a good software if provide new features

Satisfied with Criterion, didnt have much problems that cant be resolved, by talking to their team i made my experience much better

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Help Support is best, they reach out to you quickly and as humble as someone could be + super knowledgable.

Cons:

Kinda feel old as compare to other softwares, dont provide new features with time.

Vendor Response

Thank you so much for your kind words and for recognizing the responsiveness and knowledge of our support team—it truly means a lot to us! We also appreciate your honest feedback about feature updates. Two years ago, we welcomed Kelcie, our new Product Manager, who has been focused on driving innovation. We regularly share updates and insights on feature enhancements and product updates with our customers in our newsletters, emails, customer webinars, and more. Email us at info@criterions.com, and we'll make sure you're on our email list to receive those updates and event invitations in the future. We're glad to hear your overall experience has been positive, and we're committed to making it even better moving forward.

Replied May 2025

Vik P.

Verified reviewer

Medical Practice

51-200 employees

Used daily for more than 2 years

Review source

Reviewed January 2024

Unethical and substandard

Completely unethical and poorly run EMR vendor. We helped build their business and provided feedback used to develop their software from scratch as we grew from a small, single doctor practice to a dozen or so. When they fell behind their competitors, we decided to move on. To spite us, they held our EMR data hostage and demanded over $90,000 to migrate our data away. Luckily I was able to manually pull enough information from their garbage software for us to get a reasonable start at our new EMR vendor. And just in case they decide to try and refute this review, don't bother Andy, you can't beat me. I have every email you ever sent me and I told zero lies in this review. Everything I said can be proven and corroborated. I waited 7 years to make sure what data you retained was past our legal obligations to hold. Why? Because I had no trouble believing a greedy person like you would do something to extort us. Have a good one! :)

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The product was fine in the pre-EMR days.

Cons:

They eventually fell way behind their competitors in terms of features and quality. Then they wanted exorbitant egress fees to migrate our data. They keep their data in an inefficient proprietary format so they can justify charging nearly $100,000 for a small medical practice to leave their ecosystem.

Donna B.

Verified reviewer

Medical Practice

11-50 employees

Used daily for more than 2 years

Review source

Reviewed June 2025

Practice manager

We have been using since [sensitive content hidden], we appreciate that as it evolved to the recent version of the software, Criterions worked with us to accommodate and customize the system to our needs

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

user friendly. Our requests are handled with professionalism and timely. Your support group wonderful individuals. Never had any problems with support

Cons:

I do not have much that I dislike, I have always received the upmost attention to our needs. Being support, help with financial reports ect.

John M.

Used unspecified for unspecified

Review source

Reviewed July 2015

Great software

Awesome software! Easy to use! Schedule looks great, billing service is good overall great quality!

Ratings Breakdown

Ease of use

Customer support

Juan N.

Medical Practice

Used unspecified for unspecified

Review source

Reviewed March 2015

Honest Review

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

Customer service is very good, but limited with what they can do to make positive changes to the product.

Cons:

There are many limitations for rehab professionals that do not often have referrals in house.

Abel A.

Verified reviewer

Hospital & Health Care

11-50 employees

Used daily for less than 2 years

Reviewed January 2026

Great EHR at a reasonable price

The experience has been great! From the sales team to tech support, to implementation, I have had great experiences from everyone. They do a great job in personalizing your needs and experiences and always remember the small details about one's practice. They offer great feedback and suggestions on improving ones work-flow as they hold a wealth of knowledge from the experiences they have had with other clients.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The platform is a great product, especially for a practice that is starting out or wants to convert from a paper charting system. The work-flow is concise and easy to follow. Menus and file organization is customizable to the point where you can really cater to one's practice needs. Customer support is great. When I have had issues (not often) that need to be addressed, I get a response almost immediate or the same day.

Cons:

I would like to see the ability to create PDF "fillable" documentation. In our scope of practice, this is something that would help our work-flow tremendously. Recently, I have been made aware that this is something that their internal development team has been working on.

Reasons for choosing Criterions

The cost is what really led us to choose criterions, however, once we implemented the product, we soon found out that this system was exactly what we needed.

Showing 1 - 7 of 7 Reviews