Intiveo 2026: Benefits, Features & Pricing

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Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

Intiveo

4.6

(49)

Pricing

Pricing available upon request

About Intiveo

Intiveo helps dental practices forge relationships with their patients by providing a powerful tool for two-way communication. Intiveo is easy to use, customizable and trusted by dental professionals everywhere.

Features include:

Automated Workflows
Two-Way Texting
Reminders and Recalls
Intake Forms
Review Capture

Intiveo Screenshots

Intiveo Pricing and Plans

Starting price: $1.00

Free Trial

Free Version

Basic

$1.00

No plan information available

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Intiveo Features

Popular features found in Patient Engagement
Appointment Scheduling
Care Plan Management
Confirmations/Reminders
Electronic Payments
HIPAA Compliant
Mobile Access
Patient Education
Patient Portal
Patient Questionnaires
Patient Records Management
Reporting & Statistics
Surveys & Feedback
More features of Intiveo
Access Controls/Permissions
Activity Dashboard
Alerts/Notifications
Appointment Management
Automated Scheduling
Availability Management
Calendar Management
Calendar Sync
Communication Management
Customizable Branding
Customizable Forms
Customizable Templates
Email Reminders
Live Chat
Messaging
Mobile Alerts
Multi-Channel Communication
Multi-Language
Multi-Location
Patient Engagement
Patient Intake
Patient Scheduling
Payment Reminders
Real-Time Data
Real-Time Notifications
Real-Time Updates
Recurring Appointments
Reminders
Rescheduling
SMS Messaging
SMS Reminders
Social Media Integration
Two-Way Communication
Workflow Management

Intiveo Integrations

Carestream Dental

Open Dental

Maxident

OrthoTrac a Sensei product

Dentrix

axiUm

See all 13 integrations

Intiveo User Reviews

Overall Rating

4.6

Ratings Breakdown

59%

37%

Secondary Ratings

Ease of Use

4.4

Value for money

4.5

Customer support

4.7

Functionality

4.4

Haris M.

Verified reviewer

Health, Wellness and Fitness

11-50 employees

Used daily for less than 6 months

Review source

Reviewed March 2023

Great reliable software for patient engagement, reminders and feedback

Overall it has been good, and customer service has been great. I just would like more online booking features.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Its easy to use and has great integrations with our Patient system, loads apts automatically and also allows to update notes to the system.

Cons:

It doesnt have an online apt booking system that integrates with Dentrix

Reasons for choosing Intiveo

It was reliable as we had used it before and it integrates well with Dentrix.

Reasons for switching to Intiveo

There were many glitches and isssues with wrong reminders.

Catalina Z.

Verified reviewer

Health, Wellness and Fitness

2-10 employees

Used daily for less than 2 years

Review source

Reviewed April 2023

Great complement to our practice management software

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Intiveo is easy to use and we love the 2 way chat option. Appointment reminders work very well and since we use intiveo the productivity of our front desk and the appointment confirmations have improved a lot. Customer service is outstanding. Overall a great product.

Cons:

I wish it was more flexible and allowed to disconnect certain features from the appointments when needed. Example, Surveys should be possible to send to a database or individually chosen clients. Forcing these applications to be functional only by linking to appointment types limits the use because one size does not necessarily fits all. The forms add on should be part of the package instead of having an extra cost. Intiveo is a great application but is expensive so charging extra for each new feature that comes up makes it less attractive to use and we decide to keep what we have instead of moving all the process with intiveo. It is a nice option but not that much to pay extra for it.

Reasons for choosing Intiveo

2 way chat option

Reasons for switching to Intiveo

2 way chat option and having possibility of mass email to my whole customer database Connection to our internal pms

Curtis S.

Verified reviewer

Medical Practice

11-50 employees

Used daily for less than 12 months

Review source

Reviewed April 2023

Tips and concerns

neutral

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

appt reminders , post operative reminders

Cons:

Customer service never emails back or follow s up with my concerns for changes. Frustrating

Reasons for choosing Intiveo

salesman sold me, but did not turn out to be as easy as it was discussed and integrated as well as the DSN system.

Reasons for switching to Intiveo

supposedly easy of use, but not so much

Jennifer D.

Verified reviewer

Health, Wellness and Fitness

2-10 employees

Used daily for less than 2 years

Review source

Reviewed April 2023

This is a great time-saving tool.

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

I cannot imagine working without Intiveo. It saves me so much time. I used to have to call or email every patient to get confirmation. I never knew if my messages were heard or read. It is also great that there is an evidence trail that shows when notices were sent and times for appointments. Patients can no longer deny they were never informed. I like that I am able to test patients as well as not all people are able to answer their phone right away. It is easy to send a message and have them respond when convenient.

Cons:

I think it could have a better user manual. I do not like the video format. Some of the written explanations I have received for problem solving have been a little too wordy. It feels like it was written by someone with a lot of computer code language wrote it. I would prefer short and to the point.

Ruby K.

Verified reviewer

Medical Practice

2-10 employees

Used weekly for more than 2 years

Review source

Reviewed March 2023

Intiveo provides our clinic with customizable automated appointment reminders

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Intiveo takes the headache out of routine reminders for patient appointments. It even remembers when/what we forget sometimes! There may be other vendors offering similar services, but the Intiveo support system and team is exceptional and makes it easy to submit and track requests.

Cons:

As I long-term user of the service, it would be appreciated to get new features included in the monthly subscription fee instead of having to pay for add-ons when our maintenance costs should technically be reducing over time.

Reasons for choosing Intiveo

At the time we implemented it, our Practice Management Software (ClearDent) did not include appointment management services and patient communications.

Kristen G.

Verified reviewer

Health, Wellness and Fitness

2-10 employees

Used daily for less than 2 years

Review source

Reviewed April 2023

Ease of Use for Staff and Patients!

Ratings Breakdown

Ease of use

Functionality

Pros:

Integration with our booking software has really streamlined booking and contacting patients. What makes the biggest difference is that patients will actually engage with the messages. There are always patients who never respond to calls or emails, and giving them the messaging option means far more patients are actively being taken care of.

Cons:

While Intiveo connects well to our patient files, and will note when the software has sent a reminder, it would be beneficial if Intiveo noted in the patients file the messages sent between the office and the patient.

Paige I.

Verified reviewer

Medical Practice

11-50 employees

Used daily for more than 2 years

Review source

Reviewed April 2023

Love Intiveo!

Wonderful! Any changes that we have needed to make were seamless. Great Customer service!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Intiveo is easy to use, and works great for the needs of our practice!

Cons:

We still use Nexhealth (formely Enlive) because we use a fillable PDF for one of the doctors. We will continue to use them for forms until Intiveo can do a fillable PDF form.

Reasons for choosing Intiveo

The way in which reviews are asked. "Did you leave with a smile" if yes then a link is sent. If no, then we are alerted.

Reasons for switching to Intiveo

Dr liked Intiveo more

Kristen C.

Verified reviewer

Medical Practice

11-50 employees

Used daily for less than 2 years

Review source

Reviewed March 2023

Best Communication Software

We are able to collect our surgery deposits, message patients about missed appointments, message multiple patients for a last minute cancellation, and so much more!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Intiveo integration was fast and easy. Their support department is always available and so helpful. Our patients love having the ability to text us and complete their forms online.

Cons:

I wish patients could text photos to the intiveo platform. I also wish there was a more print friendly version of the forms.

Brittany R.

Verified reviewer

Hospital & Health Care

11-50 employees

Used daily for more than 2 years

Review source

Reviewed April 2023

Intiveo made patient communication so easy!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

We love the ability to text patients, no one wants a phone call anymore! They can respond when they are busy doing something else!

Cons:

Accessing from mobile, and the ability to text/email/phone right from their appt in the calendar would be great when there is a snow day and we need to cancel without being able to access our comps at the clinic

Reasons for switching to Intiveo

ability to text, ease of setting up recurring info, all around easier to navigate

danielle M.

Verified reviewer

Health, Wellness and Fitness

11-50 employees

Used daily for more than 2 years

Review source

Reviewed March 2023

Great Appointment reminder

Easy reminder system for patient appointment confirmation. Patients love the easy reminders .

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Patients can text us using our regular telephone number. Appointment reminders were set up to the configurations/frequency that we wanted. Patient mass mailers can be done very easily and quickly to communicate a message . Set up feed back survey to see how we are doing at all times .

Cons:

Priority list maintenance would need to be more detailed . Automated .Forms completed by patients to be done on a smart phone .

Showing 1 - 10 of 49 Reviews

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