Sunwave 2026: Benefits, Features & Pricing

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Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

Sunwave

4.5

(20)

Pricing

Pricing available upon request

About Sunwave

Sunwave EMR is a cloud-based electronic medical record solution, which helps small to large healthcare organizations manage patient details and automate clinical workflows. It includes treatment plans, clinical notes and ASAM forms, which enable medical staff to handle placement, stay, discharge and nursing of patients.

The HIPAA-compliant solution allows employees to customize patient forms as per workflows using WYSIWYG form builder tool and receive notifications for due ones after conducting audits on charts. Sunwave EMR helps facilities streamline the admission process for recurring patients by auto-populating details in the form. Physicians can also monitor the monthly medication history of patients, receive alerts for medications prescribed, and track any out of schedule medicines before starting treatments.

Pricing for the solution is available on request and support is provided via online measures.

Sunwave Screenshots

Sunwave Pricing and Plans

Starting price: Connect with an advisor for pricing

Free Trial

Free Version

Pricing available upon request

No plan information available

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Sunwave Features

Popular features found in Mental Health
Charting
Claims Management
Confirmations/Reminders
Document Management
E-Prescribing
HIPAA Compliant
Initial Assessments
Medical Billing
Patient Portal
Secure Messaging
More features of Sunwave
Activity Dashboard
Alerts/Notifications
API
Appointment Scheduling
Calendar Management
Chat/Messaging
Claims Scrubbing
Client Database
Client Portal
Clinical Notes
Clinic Interoperability
Coding Assistance
Communication Management
Compliance Tracking
Customizable Forms
Customizable Reports
Customizable Templates
Data Security
Decision Support
Document Storage
Electronic Payments
Electronic Signature
Employee Management
EMR/EHR
File Sharing
For Mental/Behavioral Health
Forms Management
For Substance Abuse Therapy
Insurance Eligibility Verification
Inventory Management
Medication Management
Mobile Access
Multi-Location
Multi-Provider Practice
Notes Management
Patient Database
Patient Intake
Patient Records Management
Payment Processing
Practice Management
Progress Notes
Progress Tracking
Reminders
Reporting/Analytics
Reporting & Statistics
Role-Based Permissions
SMS Messaging
Staff Management
Task Management
Telemedicine
Template Management
Therapy Notes
Third-Party Integrations
Treatment Planning
Workflow Management

Sunwave Integrations

PayPal

authorize.net

Five9

Stripe

CallRail

Twilio

See all 8 integrations

Sunwave User Reviews

Overall Rating

4.5

Ratings Breakdown

50%

45%

Secondary Ratings

Ease of Use

4.5

Value for money

4.8

Customer support

4.8

Functionality

4.3

Cherryl N.

Verified reviewer

Hospital & Health Care

201-500 employees

Used daily for less than 6 months

Review source

Reviewed March 2025

Sunwave tool for mental health

It has been a strong EMR solution for behavioral health and substance use disorder treatment Its integrated platform and specialized features are significant advantages that has helped me . However the pricing should be considered

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It is user friendly easy to navigate It also combines CRM, EMR, and billing functionalities, streamlining workflows and reducing the need for multiple software systems.

Cons:

The cost can be of concern for smaller business

Kyara B.

Verified reviewer

Mental Health Care

11-50 employees

Used daily for less than 6 months

Review source

Reviewed June 2024

Sunwave Systems are the Standard of Mental Health Care

A migration of any size is a beast to tame and manage! The Sunwave team was there with us every step of the way...and you know you've struck gold when you ask repeat questions and you're met with patience and guidance.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Reports are so dynamic! Repeat admission function to track journey ASAM criteria additions Software that meets all state standards AS WELL AS monitoring the humanistic side of mental health care such as alumni relations

Cons:

There is no specific function that is a con or unlikeable, because whenever we reached a wall or dysfunctional section, we reached out to the team and they helped us work through it.

Reasons for choosing Sunwave

Bed boards, medication management, as well as the more specific outpatient functions.

Reasons for switching to Sunwave

Our organization was growing and we needed a more robust platform to support as well as guide our growth into new services.

Sabrina M.

Verified reviewer

Medical Practice

2-10 employees

Used other for less than 6 months

Review source

Reviewed July 2021

Great system for Substance Abuse

Ratings Breakdown

Ease of use

Functionality

Pros:

Great dashboards and ease of use and good navigation

Cons:

Has too many clicks but gets the job done

KAREN K.

Verified reviewer

Hospital & Health Care

2-10 employees

Used daily for less than 6 months

Reviewed August 2020

My Opinion

I can do away with filing of paper records and poor tracking and following protocols. Sunwave makes this so much easier to do.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Telehealth allows the agency to be proactive as we are currently dealing with the COVID-19 pandemic and all sense of normalcy is gone. This is the answer to telecommuting.

Cons:

The product is so customizable - I am deeply impressed.

Reasons for switching to Sunwave

The product was stagnate and was not evolving.

Samuel E.

Verified reviewer

Health, Wellness and Fitness

11-50 employees

Used daily for less than 6 months

Reviewed August 2020

Sunwave Review

Overall impressed with the team and product.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Easy implementation. All the features needed to address our needs.

Cons:

Unfamiliarity of a tabular software that holds data in that fashion.

Reasons for switching to Sunwave

MedicalMime was going out of business and our rep from MedicalMime moved to Sunwave.

Tiah S.

Verified reviewer

Hospital & Health Care

201-500 employees

Used weekly for less than 6 months

Review source

Reviewed October 2024

Would definitely recommend!

My overall experience using Sunwave was a positive one. Staff support was great throughout the process. They were very attentive and always seemed willing to help.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It's very easy to use. Navigating the platform was simple without much hassle. Very comprehensive

Cons:

Although it was easy to navigate, there seemed to be a few times where there were too many options to click through.

Nina C.

Verified reviewer

Financial Services

10000+ employees

Used weekly for less than 6 months

Review source

Reviewed October 2024

SUNWAVERS recover

Took a little while but progress was there in having help support

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Helpful tool for helping those with substance abuse recovery

Cons:

Can take a while to seek ongoing continuous treatments when helping others

Tabitha G.

Verified reviewer

Mental Health Care

51-200 employees

Used daily for less than 2 years

Reviewed August 2020

You can't beat Sunwaves staff!

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

The biggest thing that I appreciate about Sunwave is their customer service. At initial set up, [SENSITIVE CONTENT HIDDEN] was always available via phone, email or even in person, and she thoroughly explained everyting to me. After sometime, [SENSITIVE CONTENT HIDDEN] became our Product Consultant and she is just as responsive. When we opened another facility, she came to visit and make sure we had everything needed to implement Sunwave into our additional facility. They have both been very kind, attentive, and their actions show how much they care about their customers and believe in their product.

Cons:

In previously used alternative software products, I was able to create & edit forms. Although, I don't necessarily like spending time developing & editing forms/software, it was nice to be able to make changes right away instead of submitting a ticket and waiting for the changes to be made.

Reasons for choosing Sunwave

Again, I have to say it was the staff made the difference! [SENSITIVE CONTENT HIDDEN] thoroughly explained the software & its potential to our team. He took time and responded quickly when we had follow up questions. We knew that we were purchasing a product that was vested in its customers, becasue they were invested in the quality of thier staff.

Heidi L.

Verified reviewer

Hospital & Health Care

51-200 employees

Used daily for more than 2 years

Reviewed August 2020

I highly recommend this Software

Overall, it was a very good experience. The support you receive on a personal level at any time of the day is very assuring. They have made multiple improvements over the past few years as well which have been beneficial for our every day use.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

This software is very user friendly. All components work together within the system which makes reporting amazing. This has also been one of the best systems for compliance auditing as well. Billing in general is less time consuming.

Cons:

Just the initial change, learning a new system. That is never fun.

Reasons for choosing Sunwave

Initially because we liked the presentation regarding the product and the reporting definitely stood out compared to what we were using. The fact that the CRM, EMR and billing were all inclusive and the compatibility was impressive.

Reasons for switching to Sunwave

We were impressed with the system's capability.

Vicki S.

Verified reviewer

Mental Health Care

11-50 employees

Used daily for less than 12 months

Review source

Reviewed July 2022

Great software

I am super happy with it.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I like it has a super convenient program. It allows a new user to be easily comfortable using the software. Compared to many other softwares it is much more user friendly. I also like that it saves everything so even if I step away from the pic I don’t have to worry about losing my info.

Cons:

I don’t really have any cons when it comes to this software.

Reasons for switching to Sunwave

It confused a lot of employees

Showing 1 - 10 of 20 Reviews

See All Reviews