WebPT 2026: Benefits, Features & Pricing

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Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

WebPT

4.2

(478)

Pricing

Pricing available upon request

About WebPT

WebPT provides all-in-one practice experience management (PXM) software designed to engage patients and accelerate financial growth for rehab therapy organizations. The platform provides solutions to attract patients, streamline clinical operations, optimize billing processes, and enhance patient care. With a focus on patient acquisition, retention, and satisfaction, WebPT helps clinics convert prospective patients into loyal advocates and streamline front-office operations to boost patient satisfaction levels.

WebPT can help rehab therapy professionals provide exceptional care experiences without sacrificing productivity. By offering solutions specifically tailored for rehab therapy workflows, the platform aims to enhance clinical productivity and outcomes while maintaining a high standard of patient care. Through tools like digital patient intake, home exercise program creation, and virtual visits, WebPT enables practitioners to stay connected with patients and provide quality care remotely.

WebPT also focuses on maximizing revenue potential for practices by offering billing and payment solutions that help practices achieve financial success. By streamlining billing processes,...

WebPT Screenshots

WebPT Pricing and Plans

Starting price: Connect with an advisor for pricing

Free Trial

Free Version

Starter

Pricing available upon request

Plan includes:

EMR
Automated Appointment Reminders
Schedule management
Online Faxing
Superbills
Payment Reporting
Custom reports & dashboards
Automated patient marketing campaigns
Customizable landing pages
Lead management tools

Enhanced

Pricing available upon request

Plan includes:

Customizable Landing Pages
Lead Management
Online Review Tool
Custom outcome tracking
Integrated Online Payments
Advanced Dashboard
Batch Billing
Outcomes tracking
Electronic benefits verification
Integrated and online payments

Ultimate

Pricing available upon request

Plan includes:

Custom Report Builder
Provider Reporting
Online reputation management
Search engine optimization
Role-based workflows for larger billing teams
Claims auto-posting and scrubbing
Customizable payer alerts, billing, and posting rules
Medicare A/Institutional billing capable
Multiple TIN billing capable

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WebPT Features

Popular features found in Physical Therapy
Appointment Management
Electronic Payments
EMR/EHR
Exercise Library
HIPAA Compliant
Insurance Management
Multi-Location
Patient Portal
Progress Tracking
Scheduling
Treatment Planning
More features of WebPT
Access Controls/Permissions
Activity Dashboard
Activity Tracking
Alerts/Notifications
API
Appointment Scheduling
Assessment Management
Availability Management
Billing & Invoicing
Calendar Management
Calendar Sync
Care Plan Management
Charting
Chat/Messaging
Claims Management
Claims Scrubbing
Client Portal
Clinic Interoperability
Coding Assistance
Commenting/Notes
Communication Management
Compliance Management
Compliance Tracking
Confirmations/Reminders
Credit Card Processing
Customizable Forms
Customizable Reports
Customizable Templates
Data Import/Export
Decision Support
Document Management
Document Storage
Email Marketing
Faculty/Staff Management
For Chiropractors
Forms Management
For Occupational Therapists
For Physical Therapy
For Speech Therapists
Goal Setting/Tracking
Healthcare Compliance
Historical Reporting
Insurance Eligibility Verification
Invoice Management
Live Chat
Medical Billing
Mobile Access
Multi-Physician
Multiple Appointment Types
Multi-Provider Practice
No-Show Tracking
One-to-One Messaging
Online Forms
Online Scheduling
Patient Intake
Patient Management
Patient Records Management
Patient Scheduling
Payment Processing
Practice Management
Progress Notes
Progress Reports
Records Management
Recurring Appointments
Referral Tracking
Reminders
Remote Treatment Planning
Reporting/Analytics
Reporting & Statistics
Revenue Management
Role-Based Permissions
Self Service Portal
SMS Messaging
SOAP notes
Surveys & Feedback
Task Management
Task Scheduling
Telemedicine
Template Management
Third-Party Integrations
Video Conferencing
Virtual Meetings
Wait List Management
Workflow Management

WebPT Integrations

Therabill

Integration rated 3.9 from 13 reviews

Wibbi

eClinicalWorks

Worldpay for Enterprise

Redox

Keet

See all 10 integrations

WebPT User Reviews

Overall Rating

4.2

Ratings Breakdown

56%

28%

Secondary Ratings

Ease of Use

4.3

Value for money

4.0

Customer support

4.1

Functionality

4.1

Shoshana Malka L.

Verified reviewer

Medical Practice

11-50 employees

Used daily for more than 2 years

Review source

Reviewed January 2021

WebPT Review by Physical Therapy clinic

I use WebPT daily because I get authorization for the patients that are doing Physical Therapy in our clinic. I review the notes and use the information to submit my authorization requests. We see approximately 20-30 patients a day so I'm looking over a lot of WebPT therapy notes.

Ratings Breakdown

Ease of use

Value for money

Functionality

Pros:

It has very clear templates and it's easy to find information. The records are very easy for even a layperson to understand, but thorough enough that the insurance companies easily provide authorization for services. Even when we need to have a substitute from an agency they are able to plug the information into the note and keep to the format we are used to thanks to WebPT

Cons:

I don't like that it costs money to integrate each aspect separately, we currently have an account you can't use for billing. I also can't see the calendar view so if the name of a patient is misspelled it's hard to pull up their account.

Reasons for switching to WebPT

We still use eclinicalworks for other aspects of our medical practice but it did not have enough capabilities for us for the physical therapy aspect, webpt is much more user friendly and the way it's set up enables us to get more therapy approved and paid for.

Brandon V.

Verified reviewer

Health, Wellness and Fitness

51-200 employees

Used daily for less than 2 years

Review source

Reviewed October 2025

WebPT Gets the Job DONE

Had a positive experience. Often times, WebPT did not have much in the way of technical issues at all, and it did a good job carrying over information from previous note, so there was not much that needed to be added outside of what the day held. Scheduling was very easy and straight forward as well .

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

WebPT was constantly making updates to improve their software. Updates usually were timely and did not occur during work hours, so did not impact my ability to perform work related duties/tasks

Cons:

I felt like the interface was slightly out dated. Would have liked something more intelligent, and more progressed in terms of options to expedite getting notes done

Reasons for switching to WebPT

Company switched from WEBPT to SPRY int eh spring of 2024

Laura J.

Verified reviewer

Medical Practice

11-50 employees

Used daily for more than 2 years

Review source

Reviewed May 2019

WebPT is Solid

Ratings Breakdown

Ease of use

Functionality

Pros:

It is very easy to use and the charts interface nicely with patient scheduling.

Cons:

Scheduling can be a little glitchy. Outcome measures must be be entered by PT by hand vs scanned into chart.

Shawnalee K.

Verified reviewer

Medical Practice

11-50 employees

Used daily for free trial

Review source

Reviewed March 2025

WebPT Systems

It was fine. We decided to not make the switch due to the cost.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It was very self-explanatory. We reviewed this EMR to potentially switch to, but ultimately decided that we would not. I did not need a thorough walk-through as it seemed very easy to understand.

Cons:

It was very old looking. There were not a lot of pretty updates, and it seemed like a very old system to use.

Reasons for choosing WebPT

We did not make the switch to any of these products.

Olivia M.

Verified reviewer

Hospital & Health Care

11-50 employees

Used daily for more than 2 years

Review source

Reviewed February 2025

WebPT Review

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Loved the evaluation feature when writing reports such as initial evals or progress reports

Cons:

Constantly kicking me out and not saving my stuff!

Reasons for switching to WebPT

Company change to something more geared toward therapists instead of physicians

Nuha H.

Verified reviewer

Health, Wellness and Fitness

Self-Employed

Used daily for more than 2 years

Review source

Reviewed February 2025

WebPT is an absolute nightmare!!

It doesn’t work! If you’re ok with a system that crashes and has technical issues every other day to the point that you don’t know your schedule and can’t bill for your services then webPT is for you! I wouldn’t wish this garbage company on my worst enemy! Save yourself and stay away!! You’re also better off paying a termination fee to get rid of them! Don’t say I didn’t warn you about this horrible, dishonest and incompetent company!!!!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Nothing, absolutely NOTHING! It crashes more than it functions so good luck catching up on your notes or billing for your services.

Cons:

Everything!!! It’s the absolute worst documentation and billing software you can possibly use!

Reasons for choosing WebPT

Because I was mislead into thinking they were the best but they keep getting worse and worse over time!!

Jeanette D.

Verified reviewer

Health, Wellness and Fitness

Self-Employed

Used daily for less than 2 years

Review source

Reviewed April 2022

WebPT is good BUT expensive!

Decent experience. Very functional but tedious with time consumption. There are a lot better options available with more inclusive features for less cost.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Easy to understand. Able to create evaluation and treatment templates so that you didn't have to write the same verbiage. Could carry over notes from the time before.

Cons:

Expensive. Require multiple tabs open for the same patient because the SOAP note and the exercise flowsheet were not on the same page. It took 15-20 minutes to complete a note because of toggling between multiple tabs. Offered a lot of features for exercises and CRM but all extra features were a la carte. The expense for a solo practitioner and then to add users was too expensive. It would have been better to charge per number of visits per month vs. number of users. EMR and billing integration was not as synced as should have bee.

Reasons for choosing WebPT

I initially chose WebPT because it seemed like everyone was using it and rated it highly. Unfortunately, it didn't meet my expectations and became a major source of frustration for me and my Administrative Specialist. I changed to PT Practice Pro and was much happier... until I discovered what I am currently using: PowerDiary.

Reasons for switching to WebPT

I had a free version with Practice Fusion and I needed something more robust.

Aaron G.

Verified reviewer

Medical Practice

2-10 employees

Used daily for more than 2 years

Review source

Reviewed May 2025

Choose any other EMR

I left WebPT due to poor software performance and high cost. I would not chose WebPT again. I feel like WebPT has caused increased burn out, and it has definitely cost us a lot of money in lost revenues.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It is an all in one EMR that can do everything you need. Other than that there was not much that I liked about it.

Cons:

The cost was high for software that constantly crashed or did not work as expected. My least favorite was the inability to calculate the time spent on CPT codes. This was “in the works” years ago, but it has still not been fixed.

Rosalind B.

Verified reviewer

Hospital & Health Care

2-10 employees

Used daily for more than 2 years

Review source

Reviewed October 2025

WebPT Ok for Basic Therapy EMR

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The software is fairly user friendly. Applying patient payments is straight forward. Connection to the billing software (Therabill) is convenient. Easy to retrieve treatment records.

Cons:

Therapists don't have the option to use minutes instead of units for CPT codes. Billing report doesn't include the time of appointment, which would be helpful to create a session in Therabill if needed.

John W.

Verified reviewer

Health, Wellness and Fitness

2-10 employees

Used daily for more than 2 years

Review source

Reviewed April 2025

Poor service and very limited capabilities

I've had WebPT for 3 years now. During that time, we have at least one major outage every quarter, where the system has been down for over a day, impacting my physical therapy clinic. I also decided to switch to a new EMR, where they automatically renewed my contract and are wanting to charge me an early termination fee, even though they had too many outages.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Not much, but the landing page after login is handy. Other than that, the system is very limited in it's capabilities.

Cons:

Functionality and customer service were seriously lacking. The authorization feature is often inaccurate, the visit counts are often incorrect, and their customer service is awful.

Showing 1 - 10 of 478 Reviews

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