iDonate 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

iDonate

4.4

(24)

Pricing

Starting at $199.00 per month

About iDonate

iDonate Ignite is a cloud-based fundraising solution that caters to non-profit organizations of all sizes. This solution allows users to deploy, manage, analyze and report on multiple ways to give in a back office, whether they’re embedding a donation form on a web or mobile site, setting up text giving, or managing an event.

The key feature of iDonate is its fundraising solution, which allows for text giving through mobile devices, peer-to-peer fundraising, and engagement tools like real-time goal meters. Customizable donation forms can be embedded directly into the organization’s website, partner sites, blogs, or FaceBook pages. The giving feature allows for automated corporate matching, recurring donations, and more.

Users can measure campaign performance and pull custom reports with the analytics and reporting feature. The Charity & Event Planning application helps users to create, host, and promote fundraising events. iDonate stores and manages donor data, and can integrate with an existing CRM system such as Salesforce, Blackbaud Raiser’s Edge, and Virtuous.

Support is available via phone and email.

iDonate Screenshots

iDonate Pricing and Plans

Starting price: $199.00 per month

Free Trial

Free Version

Basic

$199.00

per feature, per month

No plan information available

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iDonate Features

Popular features found in Donation Management
Campaign Management
Contact Management
Email Marketing
Event Management
Gift Matching Management
Grant Management
Mobile Giving
Online Giving
Payment Processing
Pledge Management
Receipt Management
Volunteer Management
More features of iDonate
ACH Payment Processing
Activity Dashboard
Alerts/Notifications
API
Campaign Analytics
Campaign Planning
Communication Management
Contribution Tracking
Credit Card Processing
CRM
Customizable Branding
Customizable Fields
Customizable Forms
Customizable Reports
Customizable Templates
Dashboard
Donor Management
Electronic Payments
Email Reminders
Event Scheduling
Event Ticketing
Forms Management
Goal Setting/Tracking
Mobile Access
Online Forms
Real-Time Analytics
Recurring Giving
Recurring/Subscription Billing
Reporting & Statistics
Social Media Integration
Third-Party Integrations
Website Management

iDonate Integrations

Mailchimp

Salesforce Sales Cloud

Virtuous

DonorPerfect

Salesforce.org Nonprofit Cloud

iDonate User Reviews

Overall Rating

4.4

Ratings Breakdown

54%

29%

17%

Secondary Ratings

Ease of Use

4.2

Value for money

3.9

Customer support

4.4

Functionality

4.1

Andy J.

Verified reviewer

Higher Education

201-500 employees

Used daily for less than 6 months

Review source

Reviewed May 2018

We needed to get up on a solution quickly that allowed multiple campaigns and with recurring payment

Ability to deal with recurring gifts, use of multiple campaigns at once, ease of use by non-IT staff

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Very intuitive and easy to use. Many functionalities that will be very useful for the multiple types of campaigns we run

Cons:

Price - we always want things to be less....but feel good about the investment we have made in iDonate

Rick W.

Verified reviewer

Religious Institutions

2-10 employees

Used daily for more than 2 years

Review source

Reviewed March 2019

iDonate helped launch our start-up ministry!

We have a SMALL back-office infrastructure. With one, full-time employee, who has his hands full executing ministry, we needed something simple for our online giving. iDonate has been so helpful. We have created numerous individual projects that people can give to, with dedicated pages. People can go directly to the cause they care about most. These pages are so easy to make, we have delegated the creating of our landing pages to volunteer teenagers! And they can do it without any hassle. We love iDonate!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

As a start-up ministry organization, we needed the online giving to be EASY. iDonate was the perfect solution for us. Many of our donors have a "Go Fund Me" mindset, when it comes to supporting individual projects. iDonate made it easy to create individual campaigns, for donors to go directly to a project they wanted to support. This has even worked with the teenagers, who love instagram -- having an easy link in a bio with a dedicated page made giving so easy. The giving platform fit perfectly into everything: our website, facebook pages, instagram, and more.

Cons:

iDonate simply works. Can't think of anything.

Ryan A.

Verified reviewer

Religious Institutions

2-10 employees

Used monthly for less than 2 years

Review source

Reviewed March 2024

Easy to use but expensive.

Setting up was easy. Canceling the service on the other hand was a chore. On top of that understanding the fee structure was difficult.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Setting up the giving page and connecting it to our website was easy.

Cons:

The cost of the service was very expensive for the benefit that it returned. In the end we could not justify the expense.

Reasons for choosing iDonate

It was the platform that the service used we went with. So I really did not have a choice.

Sheila K.

Verified reviewer

Non-Profit Organization Management

51-200 employees

Used daily for more than 2 years

Review source

Reviewed March 2019

iDonate seamlessly makes our online giving successful!

We run monthly reports from iDonate and this helps tremendously with our accounting reconciliation. Many of our donors use the recurring monthly, quarterly, or annual donations, which makes it all the more smooth at our end. We also like that we receive notification of the donation when the donor receives their receipt--this helps our donation processing system.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

iDonate's website is very user friendly and easy to navigate and understand. Using iDonate for specific campaigns makes tracking the donations so much easier. We love the option to have donors select recurring monthly, quarterly, or annually. Donors receive a receipt and we are notified of the receipt to keep track of in our system.

Cons:

We had a bit of difficulty with landing pages, but customer service was great with their prompt assistance.

Denise M.

Verified reviewer

Non-Profit Organization Management

2-10 employees

Used daily for more than 2 years

Review source

Reviewed April 2019

4 years with iDonate - Highly recommended

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

A dedicated customer support rep who is responsive, proactive and cares about our success. Multiple giving options for our donors both in what they donate and how they donate. Reliable platform Automation and customization of donor receipts Ability to accept donations from international donors Donors can set up a login to easily manage their donations

Cons:

For a non-technical person who wears many hats within our small non profit, setup and new feature integration can sometimes take time to figure out. That being said, when I have had any issues that I couldn't figure out on my own, our wonderful customer support rep has helped solve any problems via a phone call or email.

Amber E.

Verified reviewer

Fund-Raising

2-10 employees

Used daily for more than 2 years

Review source

Reviewed March 2019

Great product & customer service

Using idonate as a way for our donors to give to our non-profit on a monthly basis using the recurring payment schedule has been a huge help.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The iDonate interface is user friendly, and fairly easy to navigate through. The customer service is excellent with a quick response time.

Cons:

A nice integration that I would like to see is a way to email donors, either individually or in mass. Also, there is a slight learning curve to setting up a new campaign & embed. It would be nice to have those in one place, in a step by step format possibly.

Kendra C.

Verified reviewer

Used daily for more than 2 years

Review source

Reviewed May 2018

iDonate is easy to navigate and integrate into systems, but with some overall limitations

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The interface is easy to navigate and integration into our website is very easy. Reporting features are simple, but meet our needs. Our primary contact is excellent at helping us fix issues.

Cons:

Vendors utilized through iDonate to provide merchant services and ticketing aren't the most reliable or accurate. Should a problem arise with the outside vendor, it's easier to go directly to the outside vendor for a fix rather than iDonate. Customer support outside our primary contact is limited.

Greg C.

Verified reviewer

Non-Profit Organization Management

11-50 employees

Used daily for less than 12 months

Review source

Reviewed May 2018

An overall well-built product with a few very irritating features and disappointing tech support.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Easy to use, intuitive, slick and clean design and UX. Salesforce integration works well, but functionality is limited.

Cons:

Can't reassign gifts to different campaigns (why???). You can only host one P2P fundraiser under a campaign - makes no sense! No option to add a registration fee in conjunction with P2P fundraising. Can't process donations after an event closes when using the Event Management function - extremely frustrating and almost a deal-breaker. "Ways to Grow Giving" side menu is beyond annoying, getting into punch-the-screen territory: always shows the same "tips", no way to close the menu, menu covers half the screen and makes seeing some parts of the screen impossible (seems like a functionality that some poor developer was forced to create against their better judgement).

McCauley A.

Verified reviewer

Religious Institutions

51-200 employees

Used daily for less than 2 years

Review source

Reviewed March 2019

Great online giving platform!

Overall my experience with iDonate has been great. I would recommend it to any organization looking for a great online giving platform.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The customer service is incredible. It is so easy to get in touch with someone, I know exactly who I can reach out to and they are always quick to respond.

Cons:

It does not always have the functionality that we need. However, the team always listens to our requests for new functionality and they have even responded by getting the functionality added in the 18 months that I have used iDonate. Trying to reconcile the bank accounts is a challenge.

Bethany W.

Verified reviewer

Non-Profit Organization Management

11-50 employees

Used daily for less than 12 months

Review source

Reviewed January 2023

iDonate has modernized our donation process

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The implementation support was incredible and thorough. We also like the user interface for our donors and the recurring donation features to help donors consider repeat gifts. The salesforce integration is great as well.

Cons:

I have no current concerns with our account. One area of improvement is more options regarding the emailed receipt regarding creativity.

Showing 1 - 10 of 24 Reviews

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