Kople 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
User Reviews

Overview

Kople

4.4

(9)

Pricing

Starting at €60.00 per month

About Kople

Kople is a cloud-based CRM tool designed to facilitate the matching of volunteers with vulnerable individuals in nonprofit organizations and public institutions. It allows users to create customized sign-up forms for each user type and integrates various communication channels like email, SMS, and calling for direct communication from within the platform.

Kople enables the creation of user journeys and automated actions, such as emails and SMS, to guide volunteers and organizers through the matching process. The platform also offers features to sort potential matches based on parameters like distance and sign-up data. Co-created by multiple NGOs, Kople has been tailor-made to address the specific needs of matching vulnerable individuals with suitable volunteers. It is used across five countries and supports a wide range of projects, including matching people with dementia and volunteers, immigrants with business mentors, refugees with locals, and more.

Kople can be highly configured to suit individual organization requirements, and while initial onboarding and data uploading assistance are provided, once onboarded, users can manage the system independently. The platform serves...

Kople Screenshots

Kople Pricing and Plans

Starting price: €60.00 per month

Free Trial

Free Version

The Base

€0.00

flat rate, per month

No plan information available

The Minimalist

€60.00

flat rate, per month

No plan information available

The Fundamental

€360.00

flat rate, per month

No plan information available

The Full Package

€990.00

flat rate, per month

No plan information available

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Kople Features

Popular features found in Nonprofit
Accounting
Campaign Management
CRM
Customizable Forms
Donor Management
Electronic Payments
Event Management
Fundraising Management
Grant Management
Membership Management
Registration Management
Volunteer Management
More features of Kople
Access Controls/Permissions
Activity Dashboard
Activity Tracking
Alerts/Notifications
Contact Management
Customizable Fields
Customizable Templates
Data Import/Export
Document Storage
Email Management
Email Templates
Forms Management
For Nonprofits
Reporting/Analytics
Reporting & Statistics
Task Management
Third-Party Integrations
Workflow Management

Kople User Reviews

Overall Rating

4.4

Ratings Breakdown

56%

33%

11%

Secondary Ratings

Ease of Use

4.6

Value for money

4.4

Customer support

4.8

Functionality

4.0

Have you used Kople and would like to share your experience with others?

Sarah R.

Verified reviewer

Non-Profit Organization Management

Self-Employed

Used weekly for less than 6 months

Reviewed March 2024

Kople is Perfect Match for Small Non-profit

It's been great! The developers are wonderful to work with, they are knowledgeable and respond in a timely way to questions. I was able to work in a "training" environment to get the hang of it and figure out some customizations before starting to import data into the LIVE environment. And this is all at the FREE tier level!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Easy of use, excellent customer service, customizable by the users, simple interface for both entering and managing data as well as for customizing processes / fields / forms.

Cons:

Having to pay for reports! The reporting functionality is the big win for us with Kople. We are going to make it work with our budget.

Reasons for choosing Kople

COMPET was way cost prohibitive for us. We are a very small program.

Reasons for switching to Kople

We want to be ready to grow our program and wanted a real DB that would allow us to run more complex reports for funders. Kople also allows us to go all digital, by allowing us to attach scanned docs to client records, which is a huge benefit for our staff, who can now perform all administrative job functions remotely.

Vendor Response

Thank you so much for the postive review - We are very happy to be working with you too!

Replied March 2024

Danilo R.

Verified reviewer

Philanthropy

51-200 employees

Used daily for less than 12 months

Reviewed February 2024

Experiences with Kople

Friendly team that helped us along the way. Settup of the system was easy. All in all, it improved our daily working experience. It was exactly what we were looking for.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

- Easy and self-explanatory - Everything is well organised - Easy access to statistics and filtered lists - Upload function for documents of specific members and possibility to directly contact the person via Kople - Friendly and helpful Customer support from the first meeting on

Cons:

- I haven't had any negative experiences so far... Maybe the price: cheaper is always better (especially for nonprofits) but it's not "unfair".

Reasons for switching to Kople

We needed a more accurate, faster, and easier way to manage our data. Especially the matching function was what we needed for our tutoring.

Vendor Response

Thank you so much for the positive review! We very much appreciate it

Replied February 2024

Emma K.

Verified reviewer

Civic & Social Organization

2-10 employees

Used daily for less than 2 years

Reviewed January 2024

Excellent service and adaptability, challenges with functionality

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I greatly appreciate the service; I always receive answers for my questions within the same day, if not within a few hours! I particularly value [sensitive content hidden]' ability to understand needs and convert these into proposals for new functions or projects.

Cons:

Currently, the available functions do not sufficiently cover our needs. Moreover, we have had continuous difficulties with basic functions, such as the call function, which has had a negative impact on the trust in and use of Kople.

Vendor Response

First response: Thank you for your review. We are very happy that you are satisfied with the customer service but obviously we need to look into addressing the feature challenges that you mention. We will reach out to set up a meeting where we can talk about this Comment after talking to the client: The client expressed that the continuous difficulties were a thing of the past at the time of writing the review. The need for more functionality has been mapped too.

Replied March 2024

Susanne J.

Verified reviewer

Civic & Social Organization

501-1000 employees

Used daily for less than 12 months

Reviewed April 2024

Don't know what this means

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

easy to use, and provide a good helpful tool

Cons:

cant sent email and sms to more then one at the time

Vendor Response

Thank you for your review - we will look into when we can add the feature of sending email and SMS to multiple recipients at once

Replied May 2024

Mille V.

Verified reviewer

Non-Profit Organization Management

11-50 employees

Used daily for less than 2 years

Reviewed September 2023

Review by Alzheimerforeningen

Kople is a good product for a visiting service like Activity Friends, as it addresses many challenges, such as data storage and result monitoring, etc. However, there are also pitfalls when involving volunteers (often 65+), who may not be the primary target audience for the program, which seems to have been designed more with paid/professional employees in mind. But as a user of Kople for nearly a year and a half now, it's hard to imagine how our project would run without it.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

1. Secure storage of sensitive personal data. 2. It's a strength that Kople enables all forms of communication (calls, SMS, and emails) from within the same system, ensuring documentation of everything that has occurred in the dialogue with a registered individual. 3. The system also makes it easy to monitor volunteer users of the system and intervene when necessary.

Cons:

1. The integration between Kople and our CRM system has been challenging and still doesn't work perfectly in some aspects - but I'm uncertain whether it's more due to our CRM system rather than Kople. 2. Additionally, issues related to the call function are one of the biggest challenges. This makes our volunteer match leaders skeptical about whether they can 'rely' on the system and can drain their motivation. 3. The matching function is also not as intuitive and user-friendly as I would like it to be.

Vendor Response

Thank you for the great review! The matching function will be improved soon, and we really look forward to showing you the updated version! The call functionality is also getting better as we speak, so you mentioned the two things we are most focused on improving.

Replied September 2023

Ditte Louise W.

Verified reviewer

Civic & Social Organization

2-10 employees

Used weekly for less than 12 months

Reviewed March 2024

A good way of matching our voluntears

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

The workflow that ensures we don't forget important tasks

Cons:

The way the data reports is presented in excel

Reasons for switching to Kople

To get a better flow and more relevant features

Vendor Response

Thank you so much for the positive review. It is already a priority for us to improve the way the reports look, and we look forward to giving you a better experience in that regard

Replied March 2024

Emma B.

Verified reviewer

Civic & Social Organization

51-200 employees

Used daily for less than 6 months

Reviewed September 2023

Review from Refugee Team

Like I said before, changing to a more automatic system made me save much more time in the matching process. The time that is saved, I can now spend more on the development of our project which has been beneficial. It was easy to transfer our data and implement our existing flow in Kople. There are still some things we need to figure out on how to implement it within dashboard but Kople has been creative and flexible in providing solutions.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

What I like the most about Kople is that it saved me a lot of time making matches between refugees and Dutch people in comparison to our previous system. The system is also easy to use once you get the hang of it. Compliments to [sensitive content hidden] for implementing things quickly and always being very helpful whenever we have questions regarding the system.

Cons:

It's a minor detail, but a recommendation for future collaboration with other parties in the Netherlands would be to thoroughly check if everything is translated and translated correctly. For example, sometimes we would find words that were still in Danish. Besides, if you would like to expand to the market in the Netherlands, you might want to consider integrating a feature to run automatic communication through Whats-app. Informally, in the Netherlands it is the most popular mean of communication. But perhaps that also depends a bit on the organization.

Vendor Response

Thank you so much for the positive review! And thank you for the tips regarding the Netherlands - Whats-app is not a big feature to add for us since we already have the integrated phone set-up. And make sure to let us know whenever you find anything that is not translated - we will be happy to fix that immediately.

Replied September 2023

Parissima T.

Verified reviewer

Non-Profit Organization Management

2-10 employees

Used daily for less than 6 months

Reviewed September 2023

Great tool!

Kople is like a second brain, just better!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Kople made our data collection much easier, and made sure nothing fell through the cracks. The set up is simple and the support invaluable.

Cons:

There was nothing negative about Kople.

Vendor Response

Thank you so much for the very positive review! We are very happy that it has worked well for you, but never hesitate to reach out if you encounter anything that we could do better.

Replied September 2023

Clara W.

Verified reviewer

Non-Profit Organization Management

11-50 employees

Used weekly for less than 12 months

Reviewed September 2023

Well thought out functions that match our needs

I've had a great experience with Kople so far. The team at Kople are communicative and helpful and they really strive to make Kople the best imagined platform for matching-NGO:s, something that really shows in the product.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The integrated communication, the way you build your own workflow and the user lists with all its filtering are my favourites.

Cons:

The matching overview could be improved to even more efficiently compare different matching candidates with each other.

Reasons for choosing Kople

Our needs weren't met anywhere else.

Vendor Response

Thank you so much for the very positive review! We are very happy that Kople is working well for you and we look forward to launch an improved matching overview.

Replied September 2023

Showing 1 - 9 of 9 Reviews