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Buzz 2026: Benefits, Features & Pricing

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  • Overview
  • Pricing and Plans
  • Features
  • Integrations
  • User Reviews

Overview

Buzz
Buzz
5.0
(13)

Pricing

Pricing available upon request

About Buzz

Buzz® from Skyscape® is your comprehensive, HIPAA-compliant healthcare platform, designed for healthcare agency stakeholders, administrators, and providers. It is a powerful tool that fosters seamless patient care and coordination, drives cost efficiencies, boosts staff satisfaction, and positively impacts Medicare Star Ratings.

Imagine a platform where the simplicity of instant messaging converges with the power of document sharing and e-signatures and where multiple communication channels allow you to communicate with providers, patients, or families. Combine that with AI-enhanced, in-context access to Skyscape's renowned medical library for clinical decision support. Imagine no more! Buzz is the result - a fully customizable, HIPAA-secure platform designed for effective collaboration.

Benefits of Buzz

Seamless Patient Care: Buzz streamlines the care process, providing a platform for effective collaboration between providers, patients, and families.

Cost Efficiency & Improved Staff Satisfaction: Buzz reduces administrative burdens, allowing healthcare organizations to manage increased patient volume without additional staffing. Case studies of Buzz deployment show...

enhanced staff satisfaction and improved cost efficiencies. **Boosts Medicare Star Ratings**: As demonstrated in case studies, Buzz's real-time case management and open lines of communication can lead to improved Medicare Star Ratings. **Multi-Channel Communication**: Buzz combines the ease of instant messaging with the power of document sharing, e-signatures, and other communication channels, enabling seamless and secure patient communication. **AI-Enhanced Clinical Library**: With Buzz, you get in-context access to Skyscape's trusted clinical library, further enhancing the care process. **Effective EHR Software Integration**: Buzz stands out with its effective bi-directional integration with EHR software such as PointClickCare®, presenting patient information in a patient-centric, conversational style. **Document Management**: Buzz allows for easy document management, including annotations and e-signatures, all within the same platform. **Increased Patient Volume**: With Buzz, healthcare providers can effectively manage more patients without increasing staffing, exemplified by a home healthcare provider expanding their patient base by 33% with only a 10% staffing increase. **Reduced Duplication of Work**: By seamlessly incorporating conversations between providers and families as notes in the patient record, Buzz helps reduce duplicative work. **Attract More Referrals**: The efficient coordination and communication facilitated by Buzz can lead to increased referrals, helping your organization grow. With these benefits, Buzz doesn't just make healthcare more efficient. It redefines it, creating a future where healthcare organizations can cost-effectively manage additional patients while enhancing staff and patient communication.

Buzz Screenshots

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Buzz Pricing and Plans

Free Trial
Free Version
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Buzz Features

  • Popular features found in Patient Engagement
    Appointment Scheduling
    Care Plan Management
    Confirmations/Reminders
    Electronic Payments
    HIPAA Compliant
    Mobile Access
    Patient Education
    Patient Portal
    Patient Questionnaires
    Patient Records Management
    Reporting & Statistics
    Surveys & Feedback
  • More features of Buzz
    Activity/News Feed
    Alerts/Notifications
    API
    Archiving & Retention
    Audio Calls
    Calendar Management
    Chat/Messaging
    Collaboration Tools
    Commenting/Notes
    Communication Management
    Compliance Management
    Conferencing
    Customizable Forms
    Customizable Templates
    Data Security
    Discussions/Forums
    Documentation Management
    Document Management
    Document Storage
    Document Templates
    Drag & Drop
    Electronic Signature
    File Management
    File Sharing
    For Healthcare
    Forms Management
    Live Chat
    @mentions
    Messaging
    Mobile Alerts
    Mobile Signature Capture
    Multi-Channel Communication
    Multi-Location
    Multi-Party Signing
    Onboarding
    One-to-One Messaging
    Patient Engagement
    Patient Intake
    Polls/Voting
    Private Chat
    Real-Time Chat
    Real-Time Monitoring
    Real-Time Notifications
    Real-Time Updates
    Reminders
    Risk Management
    Scheduling
    Screen Sharing
    Secure Data Storage
    Signature Capture
    Signature Creation
    Team Collaboration
    Third-Party Integrations
    Two-Way Audio & Video
    User Management
    Video Conferencing
    Workflow Management

Buzz Integrations

HubSpot CMS Hub
HubSpot CMS Hub
Microsoft Entra ID
Microsoft Entra ID

Buzz User Reviews

Overall Rating

5.0

Ratings Breakdown

5

100%

4

0%

3

0%

2

0%

1

0%

Secondary Ratings

Ease of Use

4.9

Value for money

5.0

Customer support

5.0

Functionality

5.0

KT

Ken T.

Verified reviewer

Hospital & Health Care

51-200 employees

Used daily for less than 12 months

Review source

Reviewed September 2024

Great communications platform for HIPAA compliant messaging plus more!

5

Our organization uses Buzz to ensure we are communicating about our clients/patients in a secure, compliant fashion. I always have it open on my desktop and always have it open on my mobile device. Prior to Buzz, we were texting in code and having to make phone calls for basic communication. Now we simply use Buzz!

Ratings Breakdown

5
Ease of use
5
Value for money
5
Customer support
5
Functionality
icon
Pros:
It just works! We use it throughout the day both on our desktops and our mobile devices and it always works well. It gives us great peace of mind to know that we are communicating in a secure and compliant fashion.
Cons:
Our organization has not experienced any major downsides. If anything, there are features Buzz has that we need to explore using more in our operation.

Reasons for choosing Buzz

Proven product, fair price, lots of features for future use.

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MD

Mahesh D.

Verified reviewer

Financial Services

2-10 employees

Used daily for more than 2 years

Review source

Reviewed December 2023

Buzz has become indispensable for my workflow

5

Ratings Breakdown

5
Ease of use
5
Value for money
5
Customer support
5
Functionality
icon
Pros:
Buzz provides an easy to use, reliable, scalable, and secure platform for all my communication needs with my clients. Starting from setting new clients up with this application, to sending reminders and notifications for timely completion of actions or updates, to audio/video conferencing, sending documents securely, esigning, and the ability to have everything archived is bulk of what I need. I have evaluated multiple other platforms and Buzz is the only platform that provides a comprehensive solution for all my collaboration needs with my clients.
Cons:
I cannot think of anything specific - but I wish that some of the other ecosystem partners were using the Buzz platform also which could make my entire business dealings seamless. I am sure that over time this will happen and till then I keep referring my partners to download and use Buzz.

Reasons for switching to Buzz

Easy of use, comprehensive solution and very very inexpensive platform.

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EK

Eh K.

Verified reviewer

Alternative Medicine

11-50 employees

Used weekly for less than 12 months

Review source

Reviewed February 2025

Best app for interaction

5

Helps me interact with clients 10x easier

Ratings Breakdown

4
Ease of use
5
Value for money
5
Customer support
5
Functionality
icon
Pros:
With so many spam calls these days my patients don't always answer a call back if it's from unknown caller because I blocked my cell phone. With this app I can set my caller ID to my office and my patients know to answer. This has saved our office tons of time in call backs and it's convenient, set it and forget it or I can change it if I'm working out of a different office.
Cons:
Couldn’t read as well but it’s probably just my eyesight , wished to zoom in a little more

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AM

Angelika M.

Verified reviewer

Design

11-50 employees

Used daily for more than 2 years

Review source

Reviewed June 2025

Buzz is great

5

my experience with Buzz has been amazing! i use it to communicate with my team and share files if i need to. it's very secure so your privacy is not exposed.

Ratings Breakdown

5
Ease of use
5
Value for money
5
Customer support
5
Functionality
icon
Pros:
Buzz is great for communicating with your team and staff for your business and it allows you to share images and filed if you need to with your staff.
Cons:
Nothing. Buzz is amazing and works great. very easy to use with no problems at all. I've used it for years.

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NI

Nicole I.

Verified reviewer

Alternative Medicine

2-10 employees

Used daily for less than 6 months

Review source

Reviewed August 2024

Product & Sales Person

5

My salesman [sensitive content hidden] was so detail oriented and so responsive with all my needs, he makes the experience learning the product great!

Ratings Breakdown

5
Ease of use
5
Value for money
5
Customer support
5
Functionality
icon
Pros:
The product and my salesman [sensitive content hidden]
Cons:
Nothing, the product speaks for itself.

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MH

Michele H.

Verified reviewer

Food Production

2-10 employees

Used daily for less than 6 months

Review source

Reviewed August 2024

Great Concept

5

Straight forward easy to understand the concept. Our relationship with the representative [sensitive content hidden] was clear and easy.

Ratings Breakdown

5
Ease of use
5
Value for money
5
Customer support
5
Functionality
icon
Pros:
The enthusiastic approach of the representative of the company
Cons:
It was a full pleasure to deal with [sensitive content hidden] our representative

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RA

Rima A.

Verified reviewer

Consumer Services

2-10 employees

Used weekly for less than 6 months

Review source

Reviewed August 2024

Efficiently effortless process

5

[sensitive content hidden] made me feel at ease with the whole process and was such a pleasure to work with.

Ratings Breakdown

5
Ease of use
5
Value for money
5
Customer support
5
Functionality
icon
Pros:
The efficiency, professionalism & privacy.
Cons:
Can’t think of a negative. The whole process went so smoothly.

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CW

Carmen W.

Verified reviewer

Mental Health Care

2-10 employees

Used daily for less than 6 months

Review source

Reviewed September 2023

Exceptional Experience with Buzz

5

Ratings Breakdown

5
Ease of use
5
Value for money
5
Customer support
5
Functionality
icon
Pros:
Review:I am absolutely thrilled with my experience using Buzz. As a private practitioner, I have specific needs for my practice and Buzz has not only met but exceeded my expectations in every way.The features offered by Buzz are truly impressive. They are not only comprehensive but also intuitive and user-friendly. I love how they have been designed with the user in mind, making my day-to-day operations smoother and more efficient. The features have significantly improved the way I manage my practice, and I couldn't be happier with the results.The support provided by the Buzz team is another aspect that deserves a special mention. They are always ready to assist, providing prompt and effective solutions to any issues that arise. Their dedication to customer satisfaction is evident in their quick response times and their willingness to go the extra mile to ensure that I have the best possible experience.As a private practitioner, Buzz has been a game-changer for me. It has not only made my work easier but also more enjoyable. I am extremely satisfied with Buzz and would highly recommend it to other practitioners looking for a reliable, feature-rich, and supportive platform for their practice.In conclusion, Buzz has definitely exceeded my expectations. I look forward to continuing to use it in the future and am excited to see how it will continue to evolve to meet the needs of private practitioners like myself.
Cons:
I look forward to even more features as the product grows.

Read More

NS

Neeta S.

Verified reviewer

Medical Practice

51-200 employees

Used daily for more than 2 years

Review source

Reviewed August 2023

Full featured product - easy to use

5

I have to rely on my staff and also need to be able to call patients / family members. This provides the full value for any physician.

Ratings Breakdown

5
Ease of use
5
Value for money
5
Customer support
5
Functionality
icon
Pros:
Chat, Telephone, video, fax and emails are integrated - all in one so finding information and maintaining history is great. Don’t have to be concerned about compliance as this platform handles it. As a cardiologist, ease of communication and getting the staff in the care is valuable for me.
Cons:
Nothing so far. Lots of features but Discovering new features as I got more proficient and [sensitive content hidden] as they are released is a good way to learn the platform.

Read More

rs

robert s.

Verified reviewer

Health, Wellness and Fitness

2-10 employees

Used daily for less than 2 years

Review source

Reviewed August 2023

All in one, easy to use at a price that's right!

5

Buzz has been a big value add relative to how the business operates and the care we are able to provide patients.

Ratings Breakdown

5
Ease of use
5
Value for money
5
Customer support
5
Functionality
icon
Pros:
Comprehensive feature set all in one app. Super secure - I don't worry about compliance. Easy to use. Priced to suit my business realities. Free trial provides confidence that Buzz improves workflows.
Cons:
Wish I had discovered and implemented Buzz sooner.

Read More

Showing 1 - 10 of 13 Reviews

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