Entrata 2026: Benefits, Features & Pricing

Wondering if Entrata is right for your organization?

Our Property Management Software selection experts can help you in 15 minutes or less.

On this page

Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

Entrata

4.6

(444)

FrontRunner 2026

Pricing

Pricing available upon request

About Entrata

Entrata is a property management software for multifamily communities worldwide. It offers solutions for every step of the leasing lifecycle and empowers owners, property managers, and renters to create stronger communities. With a focus on driving operational efficiency through AI, automation, and flexible technology solutions such as centralized leasing, property management companies have the freedom to operate the way that works best for them.

Entrata Layered Intelligence (ELI), Entrata’s AI solution, allows property owners and operators to generate resident emails in a few seconds, respond to reviews, create blogs, and translate language in maintenance requests. ELI is built into existing workflows, making it easy for every team member to access and use. Taking automation to the next level, ELI+ includes premium features such as Payments AI and Renewals AI. It can also have conversations with prospects over text, voice, and email, answering questions and scheduling tours to help properties maintain high engagement—even during their busiest times.

Entrata’s ResidentPortal gives residents 24/7 access to pay rent, submit work orders, and stay connected with their communities...

Entrata Screenshots

Entrata Pricing and Plans

Starting price: Connect with an advisor for pricing

Free Trial

Free Version

Pricing available upon request

No plan information available

Confused about pricing? We've got you covered.

Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates.

Entrata Features

Popular features found in Property Management
Commercial Properties
Communication Management
Contact Management
Document Management
For Residential
Listing Management
Online Payments
Rent Collection
Rent Tracking
Tax Management
Tenant Tracking
Work Order Management
More features of Entrata
Accounting
Activity Dashboard
Activity Tracking
Alerts/Notifications
Analytics
API
Background Screening
Billing & Invoicing
Client Portal
Commercial Property Management
Commission Management
Credit Card Processing
Credit Check
CRM
Customer Database
Customizable Templates
Dashboard
Data Import/Export
Document Storage
Electronic Payments
Equipment Management
Expense Tracking
Facility Asset Management
Faculty/Staff Management
Financial Management
Financial Reporting
For Commercial Real Estate
For Property Managers
For Real Estate
General Ledger
Insurance Management
Inventory Management
Invoice Management
Late Fee Calculation
Lead Management
Lease Management
Lease Tracking
Maintenance Management
Maintenance Scheduling
Occupancy Management
Owner Portal
Payment Processing
Performance Metrics
Portfolio Management
Property Database
Property Management
Recurring/Subscription Billing
Reminders
Reporting & Statistics
Reservations Management
Residential Properties
Scheduling
Task Management
Template Management
Tenant Management
Tenant Portal
Tenant Screening
Third-Party Integrations
Transaction History
Vacancy Management
Vendor Management
Web-based Deployment
Website Management

Entrata Integrations

RealPage

Integration rated 4.2 from 22 reviews

Google Analytics 360

Domo

Entrata User Reviews

Overall Rating

4.6

Ratings Breakdown

66%

28%

Secondary Ratings

Ease of Use

4.5

Value for money

4.6

Customer support

4.5

Functionality

4.5

Ruben W.

Verified reviewer

Real Estate

501-1000 employees

Used daily for more than 2 years

Review source

Reviewed June 2025

On it's way to being 5 stars

I would say it was challenging at first, becuase I was accustomed to using Building Link and it was easier to navigate that software.

Ratings Breakdown

Ease of use

Previously 4

Value for money

Customer support

Functionality

Pros:

For the most part it is very inclusive in that it gives a user access to most of the features that you need to interact with and assist residents.

Cons:

I think it could be more user friendly when it comes to creating or adding things like permissions to enter for residents.

Reasons for switching to Entrata

It was the company's decision, and the staff had to begin using the product

Breyden M.

Verified reviewer

Real Estate

201-500 employees

Used daily for less than 2 years

Review source

Reviewed December 2025

Centralized Management Made Easier

Overall, Entrata is a powerful tool for property management administration, particularly for teams that manage multiple units and require centralized access to leasing, payments, and reporting. While there’s a learning curve for advanced features, the platform ultimately streamlines day-to-day operations and improves workflow efficiency.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

As an administrative user, Entrata provides a comprehensive platform for property management, combining leasing, payments, and reporting in a single system. The dashboard is fairly intuitive, making it relatively easy to navigate between resident accounts, maintenance requests, and financial reporting. The system excels in streamlining workflows like generating leases, processing renewals, and tracking payments. Reporting tools are robust, allowing admins to pull detailed financial and operational data efficiently. The integration of modules like maintenance, resident portals, and communication tools adds convenience and reduces the need for multiple platforms.

Cons:

There are some challenges. Performance can lag when handling large batches of data, and occasional system crashes require reloading or contacting support. Certain features, such as bulk updates or custom reporting, can be less intuitive and may require training or trial and error to fully utilize. Support is generally responsive, but resolution times can vary depending on the issue’s complexity.

Reasons for switching to Entrata

Conditions and processes that were set up before I joined.

Cheree S.

Verified reviewer

Real Estate

51-200 employees

Used daily for less than 2 years

Review source

Reviewed May 2024

Entrata versus Other Software

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Entrata is very user friendly. Also, if you ever have issues, it is very easy to speak to customer support. They actually answer the phone.

Cons:

I have not found any cons since I started using Entrata.

Denise G.

Verified reviewer

Real Estate

51-200 employees

Used daily for more than 2 years

Review source

Reviewed December 2025

Love/Dislike Relationship with Entrata

It has been challenging at times to learn the "ways of Entrata," as I have used and loved OneSite for many years before starting with Entrata at this company.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

There are few things I truly do like about Entrata. The dashboard, by far, is the best though. I like the way it shows me my day and when I click on each tab, gets me what I need to clear it.

Cons:

The click-throughs to get to one report or tab and the new renewal generator. NO THANKS. I also cannot stand when you go to look at a renewal or anything now on a resident's main tab and it makes you have to "close" out to get back to the beginning. Noooo. Just no.

Reasons for switching to Entrata

Not 100% sure, I didn't work for this company at the time.

Heather H.

Verified reviewer

Real Estate

51-200 employees

Used daily for less than 2 years

Review source

Reviewed December 2025

Entrada Review

Over all experience has been a pleasure. Every time that I have had to call customer service has been very efficient . The system is user friendly and easy to learn.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Entrada is very easy to navigate. The customer service department is amazing. They are always friendly and help in a timely manner as well as follow up to make sure we are good.

Cons:

There really is not anything I do not like about Entrada. I have always had a good experience with the system as well as customer service

Reasons for switching to Entrata

I worked for a temp service as assistant property manager. They used onsite. So it was not my decision to make. I have used Yardee and Onsite and Entrada by far was much more efficient and user friendly. Customer service was no where near as helpful and that is if you could even get someone to answer any question one might have.

Andrea D.

Verified reviewer

Real Estate

51-200 employees

Used daily for less than 2 years

Review source

Reviewed December 2025

Entrata Review

So far the experience has been rocky, but working through all the processes and finding who has authorization for which , and utilizing the text enjoinment to test out theories

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Full visability on all tasks, from Prospects to residents and renewals. It's user friendly to navigate once you understand how it works. Easy to pull dates and track data. Customers questions and concerns are all logged in the profile making for easy tracking

Cons:

Right now all departments are working out of one " contact needed " we are finding it challenging and wishing there was a way to separate the contacts needed by department ( Leasing, Tenant Relations and Maintenance )

Reasons for switching to Entrata

for full visibility, start to finish hold all documents, process rent

Bryan H.

Verified reviewer

Real Estate

501-1000 employees

Used daily for less than 2 years

Review source

Reviewed December 2025

Entrata - Valuable Asset

Entrata has been great to work with. Our dedicated account rep and having an assigned CSM without having to meet standards of size or spend before getting this has been invaluable.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Entrata setup is very flexible and allows us to be able to setup and maintain the system for our optimum level. The ability to customize reporting and to move columns and add in calculations makes reporting impactful.

Cons:

Because the system is so customizable, have to keep in mind that we need to review all of the individual setups and make tweaks as necessary. Because a setting is one way in another system, does not mean it is the same in Entrata. Ask lots of questions and review all settings thoroughly.

Reasons for switching to Entrata

Service and pricing were the main driving factors.

Amanda S.

Verified reviewer

Accounting

501-1000 employees

Used daily for more than 2 years

Review source

Reviewed December 2025

MY favorite software

very easy to navigate and the reports are easy to pull , I love that right when you log into the dashboard you can see everything you need to do .

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

How user friendly the dashboard is. From the guest card to the move out, everything is very simplified.

Cons:

There is really nothing that I don't like about Entrata. Everything is very simplified and the fact that you can pull up your occupancy right then and there is amazing.

Reasons for switching to Entrata

it was old school and no user friendly, expecially with reports

Tiffany M.

Verified reviewer

Real Estate

51-200 employees

Used daily for more than 2 years

Review source

Reviewed December 2025

Entrata powers our company!