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FloristWare

Overview
Reviews

FloristWare 2026: Benefits, Features & Pricing

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On this page
  • Overview
  • Pricing and Plans
  • Features
  • Integrations
  • User Reviews

Overview

FloristWare
FloristWare
4.7
(40)

Pricing

Starting at $149.00 per month

About FloristWare

Built specifically for retail professionals in the flower industry, FloristWare offers several applications that help to improve the florist operations. The system features an accounts receivable module that allows stores to track incoming customer payments. The product's built-in loyalty program helps to incentivize customers.

FloristWare also provides AutoFill features that help florists take orders quickly. The module for account history tracks the past purchases of each customer. This feature works in tandem with the customer management module in order to track customer information, provide birthday and anniversary reminders, as well as keep a full record of customer purchase history.

The system is fully compatible with Mac and PC hardware and is offered both as a web-based and on-premises system. FloristWare integrates with floral e-commerce websites and various credit card processing providers which offer florists an option to choose the payment gateway.

FloristWare Screenshots

0
0

FloristWare Pricing and Plans

Starting price: $149.00 per month
Free Trial
Free Version

Basic

$149.00

flat rate, per month

Plan includes:

  • 5000 Active Products
  • Consignment Sales
  • Delivery Mapping
  • Discounting
  • North American Phone Support
  • Printer Automation
  • Reporting
  • Split Tender Payments
  • Task Manager

Advanced

$199.00

flat rate, per month

Plan includes:

  • 10000 Active Products
  • 3 Virtual Store
  • Advanced Discounting
  • Advanced Loyalty Program
  • Advanced Reporting
  • Mobile Delivery App
  • Onfleet Integration
  • Real Time Delivery Confirmation
  • Shopify Website Integration

Enterprise

$500.00

flat rate, per month

Plan includes:

  • 25000 Active Products
  • 2500 SMS Text Messages/Month
  • Dedicated Private Server
  • Dedicated SMS/ Text Number
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FloristWare Features

  • Popular features found in Point of Sale
    Accounting Integration
    Barcode/Ticket Scanning
    Customer Accounts
    Discount Management
    eCommerce Management
    Electronic Payments
    Electronic Signature
    Gift Card Management
    Inventory Management
    Multi-Location
    Order Management
  • More features of FloristWare
    Access Controls/Permissions
    Accounting
    Activity Dashboard
    Alerts/Notifications
    API
    Automated Card Printing
    Barcode Recognition
    Billing & Invoicing
    Cash Management
    Commission Management
    Credit Card Processing
    CRM
    Customer Database
    Customer History
    Customizable Branding
    Customizable Reports
    Customizable Templates
    Data Import/Export
    Delivery Tracking
    Email Marketing
    Employee Management
    For Retail
    Inventory Tracking
    Invoice Management
    Loyalty Program
    Order Entry
    Order Tracking
    Payment Processing
    Point of Sale (POS)
    Price/Margin Management
    Product Catalog
    Production Tracking
    Promotions Management
    Proof of Delivery
    Proposal Generation
    QuickBooks Integration
    Real-Time Data
    Real-Time Reporting
    Receipt Management
    Recurring Orders
    Reporting/Analytics
    Reporting & Statistics
    Retail Inventory Management
    Retail Management
    Retail POS
    Returns Management
    Routing
    Sales Reports
    Sales Tax Management
    Sales Trend Analysis
    Search/Filter
    Shopping Cart
    Stock Management
    Third-Party Integrations
    Touch Screen
    Transaction History
    Website Integration

FloristWare Integrations

Onfleet
Onfleet
Global Payments Integrated
Global Payments Integrated
Twilio
Twilio
Shopify
Shopify

FloristWare User Reviews

Overall Rating

4.7

Ratings Breakdown

5

83%

4

15%

3

3%

2

0%

1

0%

Secondary Ratings

Ease of Use

4.7

Value for money

4.3

Customer support

4.8

Functionality

4.4

Clifford's profile

Clifford W.

Verified reviewer

Retail

2-10 employees

Used daily for less than 2 years

Review source

Reviewed December 2018

one of the best i have used since i have been in the business

4

I love this software and its so easy to use

Ratings Breakdown

5
Ease of use
4
Value for money
5
Customer support
4
Functionality
icon
Pros:
what i like most is the ease of use of this system
Cons:
standing orders we have to add each one in individually instead of hitting a button and it prints out every week till you cancel it

Vendor Response

Thank you very much Clifford. Your feedback was appreciated and we added subscription and standing order features that have proven very popular. https://www.floristware.com/features/floral-subscription-standing-order-software

Replied January 2024

Read More

SL

SHERYL L.

Verified reviewer

Retail

2-10 employees

Used daily for more than 2 years

Review source

Reviewed May 2025

our partner

5

I have used FloristWare for over 10 years and would recommend the system to any Flower Shop to run their front end/pos management

Ratings Breakdown

5
Ease of use
5
Value for money
5
Customer support
5
Functionality
icon
Pros:
ease of use, great reporting abilities and superior support
Cons:
for all of the years I have worked with the FloristWare system I can not list a Con

Vendor Response

Thank you very much Sheryl. It is an honor to work with you.

Replied August 2025

Read More

MJ

Melissa J.

Retail

11-50 employees

Used other for more than 2 years

Review source

Reviewed September 2018

Ok option for Florists

3

Ratings Breakdown

4
Ease of use
3
Value for money
2
Customer support
3
Functionality
icon
Pros:
Floristware is not proprietary, so you can board with a processor that you like. There are features that are designed specifically for florists, creating special orders and deliveries.
Cons:
Upgrading system can be cumbersome and expensive. Customer service needs results in long waits and call backs that take a while

Vendor Response

Thank you for your feedback Melissa. Sorry that you had to wait for support. We are somewhat unique in offering phone support, and our clients only ever deal with real people (never AI or chatbots) that have at least ten years experience in the retail flower business. We have also added a chat option (manned by real people right here in North America) for people that want faster responses.

Replied January 2024

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CL

Cory L.

Verified reviewer

Retail

2-10 employees

Used daily for more than 2 years

Review source

Reviewed May 2017

Daily user of Floristware for 4+ years. Excellent experience

5

Customer service, although not available immediately upon a phone call, is exceptional. Extremely fast and responsive to emails and remote assistance is established easily if necessary.

Ratings Breakdown

5
Ease of use
5
Value for money
5
Customer support
5
Functionality
icon
Pros:
Non proprietary software (FTD or Teleflora). Works with all sorts of hardware set-ups, easy to get started.
Cons:
Multi screen order entry makes order taking difficult at times. Sales reports are sometimes lacking in terms of filtering capabilities. While I love the "Progress Tracker" delivery module of this system, a "Map All" function would be a nice addition.

Vendor Response

Thank you very much Cory. Since you posted this review we have added a floral delivery management mapping/optimization feature that does exactly what you were looking for https://www.floristware.com/features/delivery-management-route-optimization-for-florists

Replied January 2024

Read More

Annette's profile

Annette H.

Used unspecified for more than 2 years

Review source

Reviewed July 2015

Floristware won me over from the start and hasn't disappointed

5

Ratings Breakdown

4
Ease of use
5
Customer support
5
Functionality
icon
Pros:
Floristware is not only a POS, recording sales transactions and facilitating credit card processing. It's also a complete marketing and reporting system. Reports are dynamic and robust - anything I need to measure, in any time frame, I can get from Floristware. If the hard-coded reports don't do it for me, the report data can be exported to Excel and manipulated there. I can gather informed data on my customers and reach out to them from a position of strength knowing that I can measure their shopping habits with me and contact them in various forms with targeted marketing campaigns. The vendor is superb - friendly, responsive and dedicated to the support of their customers. Floristware is a partner in my business, not just a tool.
Cons:
There is so much Floristware can do, that it takes awhile to learn it all. I've been using the system for over 7 years, and recently learned a few things that I never knew it could do. I know they have reached out with webinars and training sessions, but maybe it's more incumbent on me to seek out more information from their web site. On the other hand, if I want to do something and can't intuitively figure out how it's done, a simple email to Floristware support gives me the answer in short order.

Read More

KM

Keith M.

Verified reviewer

Design

11-50 employees

Used daily for more than 2 years

Review source

Reviewed August 2019

Floristware Is Amazing

5

We love the product and can't say enough good things about Floristware.

Ratings Breakdown

5
Ease of use
5
Value for money
5
Customer support
5
Functionality
icon
Pros:
As a Busy Floral Shop, Floristware helps keep our orders on track. We love the software, ease of use and all the bells and whistles.
Cons:
Would love some automatic pop ups, or print-outs, of standing orders.

Vendor Response

Thank you very much Keith. It's an honor to have you as a client and a pleasure to work with you and your staff. PS We added features for dealing with standing orders and subscriptions that have proven very popular: https://www.floristware.com/features/floral-subscription-standing-order-software

Replied January 2024

Read More

VR

Verified
Reviewer

Consumer Goods

2-10 employees

Used daily for more than 2 years

Review source

Reviewed January 2021

Perfect for small flower shops!

5

This software has kept our small shop organized. Easy for all employees to know what is happening with each order.

Ratings Breakdown

5
Ease of use
5
Value for money
5
Customer support
4
Functionality
icon
Pros:
As a shop with three employees, this software works great! It allows us to smoothly run the shop and stay organized. We can process cash and carry sales, pick up orders and deliveries with ease. We have not missed a beat while having this system. Little training is needed. Very user friendly.
Cons:
Some of the times, there seems to be too many steps to end a transaction.

Read More

RF

Ryan F.

Verified reviewer

Retail

Used unspecified for more than 2 years

Review source

Reviewed August 2015

Our clients are absolutely thrilled

5

Ratings Breakdown

5
Ease of use
5
Customer support
4
Functionality
icon
Pros:
The software itself is easy to use and clearly designed with actual flower shop experience in mind. We have many clients using FloristWare and it has proven to not only be a very popular choice, but users stay with the system a long time and typically become ardent brand advocates. The FloristWare team offers exceptional customer from the initial sales process through setup, training, and ongoing assistance. They are prompt, courteous, and very invested in the success of their clients.
Cons:
There really isn't much to dislike, and the dev team is very responsive to input from customers. Working alongside the FloristWare team (we have many mutual clients) we have been able to quickly and effectively tailor integration solutions to meet the needs of our users.

Read More

Annette's profile

Annette H.

Used unspecified for unspecified

Review source

Reviewed March 2016

I've used Floristware since I first opened my shop, and have never regretted my decision.

5

Floristware is more than just a POS - it's also a customer service database, a marketing engine and an inventory management system. It doesn't just report our sales; it increases our sales. It does everything I need, and produces every report I want ... and even allows me to export data into a spreadsheet so I can produce reports and graphs on any aspect of my business. It's simple to use, with intuitive features to get up and running in a short amount of time. Like any powerful tool, however, the more you put into it, the more you'll get out of it. To maximize its full power, the user should be long-sighted, and willing to think strategically about their business, so as to create the sales accounts and categories that will best track desired performance measures over the long term. I couldn't be happier with the Floristware POS system. But the icing on the cake is the people who create and support it. Users will always have questions. The Floristware support team is always there to quickly answer questions and assist with any issue. They're the best.

Ratings Breakdown

5
Ease of use
5
Customer support

Read More

JO

Joe O.

Verified reviewer

Retail

11-50 employees

Used daily for less than 2 years

Review source

Reviewed December 2018

Use this daily!!

5

Ratings Breakdown

5
Ease of use
5
Value for money
5
Customer support
5
Functionality
icon
Pros:
I use this software at a floral shop that i co-own, very easy to use!!
Cons:
Thing i like least is the icons could be a little bigger as they are kinda hard to see sometimes

Read More

Showing 1 - 10 of 40 Reviews

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