Cisco Jabber 2026: Benefits, Features & Pricing

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Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

Cisco Jabber

4.3

(1331)

Pricing

Pricing available upon request

About Cisco Jabber

Cisco Jabber is a unified communication software solution designed to facilitate the collaboration and communication needs of any business. With Jabber, users are able to utilize video and voice conferencing, messaging, and screen sharing capabilities on any mobile device such as iPhone or Ipad to work anytime, anywhere. Jabber include instant messaging, voice calls, video calls, voice messaging, desktop sharing, an XMPP client and more.

Jabber offers additional features such as multilingual support, an integrated Cisco phone line and Cisco unified communications manager integration for manageable call control and session management. Jabber also includes bot framework to help businesses automatically send and receive messages, handle active chats and answer incoming calls.

Jabber’s pricing is available on-demand and can also be purchased from Cisco or any Cisco partner. Jabber is available as a mobile app for any iOS or Android device.

Cisco Jabber Screenshots

Cisco Jabber Pricing and Plans

Starting price: Connect with an advisor for pricing

Free Trial

Free Version

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Cisco Jabber Features

Popular features found in Collaboration
Access Controls/Permissions
Alerts/Notifications
Calendar Management
Collaboration Tools
Discussions/Forums
Document Management
@mentions
Screen Sharing
Secure Data Storage
Task Management
Video Conferencing
More features of Cisco Jabber
API
Call Recording
Chat/Messaging
Communication Management
Conferencing
Electronic Hand Raising
Event Management
File Sharing
File Transfer
Live Chat
Meeting Management
Mobile Access
Presentation Streaming
Presentation Tools
Real-Time Chat
Real-Time Notifications
Recording
Scheduling
Two Way Audio & Video
Two-Way Audio & Video
Video Call Recording
Video Streaming

Cisco Jabber Integrations

Webex Suite

Integration rated 4.8 from 13 reviews

Microsoft Outlook

Integration rated 4.3 from 11 reviews

Google Calendar

Cisco Jabber User Reviews

Overall Rating

4.3

Ratings Breakdown

47%

39%

11%

Secondary Ratings

Ease of Use

4.4

Value for money

4.1

Customer support

4.2

Functionality

4.1

Samantha E.

Verified reviewer

Insurance

51-200 employees

Used daily for more than 2 years

Review source

Reviewed October 2025

Acceptable tool for communicating

Overall the experience with jabber was acceptable and it allowed us to communicate with others across the company

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It did it’s job when it came to being able to chat with teammates and communicate with others in the enterprise

Cons:

The fact that there wasn’t alot of opportunity to add other productivity or communication applications

Bien C.

Verified reviewer

Food Production

10000+ employees

Used daily for more than 2 years

Review source

Reviewed February 2025

Cisco Jabber

Overall, my experience with Cisco Jabber has been quite positive.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Cisco Jabber is quite popular for its versatility and integration capabilities.

Cons:

There can be occasional issues with call quality or connectivity, especially in areas with poor internet service.

Reasons for switching to Cisco Jabber

It offers a wide range of features, including chat, video conferencing, file sharing, and project management tools, all in one platform.

N L.

Verified reviewer

Education Management

501-1000 employees

Used daily for less than 12 months

Review source

Reviewed November 2023

Cisco Jabber

Pretty good. I would use it again if I had to work off site.

Ratings Breakdown

Ease of use

Functionality

Pros:

Ease of use, able to view company directory, minimal training, we could hit the ground running. Using Jabber to call out without using my personal phone number was very important for us. I was also able to differentiate calls on my cell phone - the ring tone was helpful in letting me know if it was my personal phone call versus a work call.

Cons:

Connectivity issues. Sometimes calls would drop. The Jabber calls show up in my call history on my personal cell phone. I'd prefer to keep work call history separate from my personal call history.

Georgina H.

Verified reviewer

Computer Software

5001-10000 employees

Used daily for less than 2 years

Review source

Reviewed July 2025

Cisco Jabber

Its an amazing application and a must for companies. Cisco applications in general are great. Our company has been using it for years

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Its amazing all its functionality is amazing being able to track, record and review callers. Amazing in a call environment.

Cons:

Havebeen using it everyday for 2 years andnot once had an issue. Its also easy to setup. There costumer service is proffesional

Joshua J.

Verified reviewer

Information Technology and Services

10000+ employees

Used daily for more than 2 years

Review source

Reviewed June 2025

Win with Jabber

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I like how intutive and easy to use it is! Coming into work everyday and booting up Jabber is as simple as opening up my Email.

Cons:

Sometimes there are latency/communication issues between Jabber and Finnesse, leading to calls not being recorded.

Riana I.

Verified reviewer

Entertainment

501-1000 employees

Used daily for less than 2 years

Review source

Reviewed May 2025

Cisco Jabber is a great app

I loved using Cisco jabber. We have recently switched over and don’t find it as easy as jabber. I liked that it was an app and you could use other web services while speaking on the phone

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Cisco jabber makes it very easy to use as a phone with clients without using a personal number. I like that there is an app as well and call log

Cons:

I don’t have anything negative to say about Cisco Jabber. It worked well. I would like to hear voicemails in the app rather than email notification

Nivesh B.

Verified reviewer

Information Technology and Services

201-500 employees

Used weekly for more than 2 years

Review source

Reviewed May 2025

My Jabber-25

Offers a unified communications platform with pros like ease of use, call management features & integration with other Cisco products.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

☆Jabber integrates well with other Cisco products, such as phones, and provides features like caller ID and search for numbers. ☆Jabber is available on both PCs and mobile devices, allowing for continuous communication even when away from the office.

Cons:

Some users have experienced delays between phone calls and application updates.

Nathaniel W.

Verified reviewer

Information Technology and Services

501-1000 employees

Used daily for less than 2 years

Review source

Reviewed May 2025

Jabber review