• Software Categories
    View All
  • Company
    About UsVendors

    • Get 1-on-1 advice in 15 minutes. It's free.

    Start Now
    Advisor's headshot
Software Advice Logo
Home

/

VoIP Software

/

iPlum

Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee.
Overview
iPlum

iPlum 2026: Benefits, Features & Pricing

On this page
  • Overview
  • User Interface
  • Popular Alternatives
  • Pricing and Plans
  • Features
  • User Reviews

Overview

iPlum
iPlum
5.0
(2)

Pricing

Starting at $8.99 per month

About iPlum

iPlum is a business communication software that provides a separate phone line with secure messaging, calling, voicemail, phone tree and call routing features. iPlum is a mobile VoIP application that helps businesses receive and manage calls using the internet or phone’s voice network. It enables organizations to respond to customer queries via text or voice calls during business hours and redirect them to voicemail during non-business hours.

iPlum includes a centralized dashboard, which allows administrators to add, remove and manage new users/profiles and handle permissions to provide role-based access to resources. It offers a host of features such as HIPAA and HITECH compliance, number porting, fax management, call transfer, automated text messages and more. Additionally, teams can record and store incoming and outgoing calls for future reference.

iPlum supports integrations with various third-party applications via REST APIs. It is available on monthly and annual subscriptions and support provided via email, FAQs, and other online measures.

Wondering if iPlum is right for your organization?

Our VoIP Software selection experts can help you in 15 minutes or less.

Software Advice Logo

iPlum User Interface

0
0
1
2
3
4
5

iPlum Pricing and Plans

Starting price: $8.99 per month
Free Trial
Free Version

Unlimited Plan

$8.99

per user, per month

No plan information available

    Advisor Get Price CTA Image

    Confused about pricing? We've got you covered.

    Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates.

    iPlum Features

    • Popular features found in VoIP
      Caller ID
      Call Monitoring
      Call Recording
      Call Routing
      Computer Telephony Integration
      Contact Management
      IVR
      Mobile Access
      SIP Trunking
      Voice Mail
    • More features of iPlum
      Access Controls/Permissions
      Activity Dashboard
      Activity Tracking
      Agent Interface
      Alerts/Escalation
      Alerts/Notifications
      Answering Machine Detection
      API
      Archiving & Retention
      Auto-Dialer
      Automated Attendant
      Automated Routing
      Automatic Call Distribution
      Automatic Outbound Dialer
      Blended Call Center
      Callback Scheduling
      Call Center Integration
      Call Center Management
      Call Conferencing
      Call Disposition
      Caller Profiles
      Call List Management
      Call Logging
      Call Queues
      Call Reporting
      Call Scheduling
      Call Scoring
      Call Screening
      Call Scripting
      Call Tagging
      Call Tracking
      Call Tracking Metrics
      Call Transcription
      Call Transfer
      Call Whispering
      Campaign Analytics
      Campaign Management
      Campaign Specific Caller ID
      Chatbot
      Chat/Messaging
      Collaboration Tools
      Communication Management
      Conferencing
      Contact Database
      Conversion Tracking
      CRM
      Customer Database
      Customer History
      Customizable Caller ID
      Customizable Reports
      Dashboard
      Data Import/Export
      Electronic Faxes
      Email Management
      Employee Directory
      Event Triggered Actions
      Fax Management
      FCC Compliance
      File Sharing
      File Transfer
      For Cloud Phone Systems
      FTC Compliance
      Group Messaging
      Inbound Call Center
      Integrations Management
      Interaction Tracking
      Keyword Tracking
      Lead Capture
      Lead Generation
      Lead Management
      Lead Qualification
      List Management
      Live Chat
      Manual Dialer
      Meeting Management
      Monitoring
      Multi-Campaign
      Multi-Channel Communication
      Multi-Channel Management
      Multi-Language
      Multiple Scripts
      Multiple User Accounts
      Multi-User Collaboration
      On-Demand Recording
      Online Voice Transmission
      Outbound Call Center
      PBX
      Performance Management
      Performance Metrics
      Phone Key Input
      Power Dialer
      Predictive Dialer
      Pre-recorded Messages
      Preview Dialer
      Progressive Dialer
      Purchasing & Receiving
      Quality Management
      Queue Management
      Real-Time Analytics
      Real-Time Data
      Real-Time Monitoring
      Real-Time Notifications
      Real-Time Reporting
      Real-Time Updates
      Recording
      Reporting/Analytics
      Reporting & Statistics
      Ring Groups
      ROI Tracking
      Role-Based Permissions
      Scheduled Recording
      Screen Sharing
      Single Sign On
      SMS Messaging
      Social Media Integration
      Spam Blocker
      SSL Security
      Survey/Poll Management
      Surveys & Feedback
      Task Management
      Text to Speech
      Third-Party Integrations
      Trend Analysis
      Two-Way Audio & Video
      Unified Communications
      Video Call Recording
      Video Conferencing
      Virtual Backgrounds
      Virtual Call Center
      Virtual Extensions
      Virtual Voicemail
      Voice Customization
      Voicemail Transcription
      VoIP
      VoIP Connection
      Workflow Management
      Workforce Management

    iPlum User Reviews

    Overall Rating

    5.0

    Ratings Breakdown

    5

    100%

    4

    0%

    3

    0%

    2

    0%

    1

    0%

    Secondary Ratings

    Ease of Use

    4.5

    Value for money

    5.0

    Customer support

    5.0

    Functionality

    4.5

    Have you used iPlum and would like to share your experience with others?

    Rebecca's profile
    Rebecca N.

    Verified reviewer

    Mental Health Care

    Self-Employed

    Used daily for less than 6 months

    Review source

    Reviewed August 2022

    Great HIPAA-Compliant Option for Small Practices

    5

    Ratings Breakdown

    4
    Ease of use
    5
    Value for money
    5
    Customer support
    4
    Functionality
    icon
    Pros:
    I appreciate iPlum taking HIPAA-compliance and BAA's seriously. I was able to meet my need for a business number and secure text options without having a carry a second cell phone with me. It is a simple app. I was not looking for something complex and did not want to pay a lot of money. iPlum was the best option for me.
    Cons:
    I wish I could have fax capability with this service. I also wish I could port an existing number from a competitor (FreedomVoice) because that company will not execute a BAA and I do not want to lose a number I have had for almost 20 years.

    Reasons for switching to iPlum

    For HIPAA compliance.

    Read More

    NG
    Nidhi G.

    Verified reviewer

    Research

    11-50 employees

    Used daily for less than 12 months

    Reviewed June 2024

    HIPAA-compliant calling & texting for clinical research

    5

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    For several months, we have been using iPlum at our clinical research group to easily call and text patients. Before we heard about iPlum, it was hard to reach our patients. We couldn’t text them on our phones because of HIPAA compliance requirements. Once we started using iPlum, we could conveniently communicate with them while keeping their privacy too. The patients have been able to respond quickly as well, which speeds up our work.
    Cons:
    I wish I could add multiple iPlum numbers on one phone. That would be pretty helpful.

    Read More

    Showing 1 - 2 of 2 Reviews

    Other Top Recommended VoIP Software

    RingEX
    RingEX

    4.2 (1200)

    Recently recommended 29 times

    Intermedia Unite
    Intermedia Unite

    4.7 (188)

    Recently recommended 25 times

    Dialpad
    Dialpad

    4.2 (562)

    Recently recommended 22 times

    Convoso
    Convoso

    4.5 (386)

    Recently recommended 16 times

    Advisor Get Price CTA Image

    Stuck Between Options?

    Our experts can help you compare iPlum with other top options, so you can find the best fit for your needs.

    See what companies are saying about Software Advice