Microsoft Teams 2026: Benefits, Features & Pricing

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Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

Microsoft Teams

4.5

(10860)

Pricing

Starting at $4.00 per month

About Microsoft Teams

Microsoft Teams is a cloud-based group chat solution that helps teams collaborate on documents. Its key features include messaging, conferencing and file sharing. Microsoft Teams has replaced Skype for Business as Microsoft's online meeting solution.

The solution helps users store files online, manage documents, create groups and receive notifications. It is customizable for each team and users can communicate through instant messaging, online meetings, calling and web conferencing. The collaboration tool can be used to work on files within Microsoft 365 apps such as Word, Excel, PowerPoint and Sharepoint. Additional features include open application processing interface, assistant bots, conversation search, contact search, and multi-factor authentication.

Microsoft Teams integrates with third-party applications such as GitHub, Microsoft Office, Power BI, Delve, Planner, Trello and more. The application is available on a one-time subscription and support is available via phone and online help desk.

Microsoft Teams Screenshots

Microsoft Teams Pricing and Plans

Starting price: $4.00 per month

Free Trial

Free Version

Microsoft Teams (Free)

$0.00

Plan includes:

Unlimited group meetings for up to 30 hours
5 GB of Onedrive Cloud Storage
Up to 300 participants per meeting
Calls and Files
10 GB of cloud storage per user
Chats
Anytime phone and web support
Data Encryption for Meetings
Group Calling for up to 60 Minutes and 100 Participants
Plan Together With Tasks and Polling

Microsoft Teams Essentials

$4.00

per user, per month

Plan includes:

Team meetings recordings with transcripts
10 GB of Cloud Storage Per User
Web and mobile versions of Office apps
Data Encryption
Expanded cloud storage of 1 TB per user
File Sharing
Business-class email
Phone and Web Support
Standard security
Polling

Microsoft 365 Busines Standard

$12.50

per user, per month

Plan includes:

Desktop versions of Office apps with premium features
Webinar hosting
Attendee registration and reporting tools
Manage customer appointments

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Microsoft Teams Features

Popular features found in VoIP
Caller ID
Call Monitoring
Call Recording
Call Routing
Computer Telephony Integration
Contact Management
IVR
Mobile Access
SIP Trunking
Voice Mail
More features of Microsoft Teams
Access Controls/Permissions
Activity Dashboard
Activity Tracking
Agenda Management
Alerts/Notifications
Annotations
API
Application Management
Assignment Management
Audio Capture
Auto Framing
Automatic Transcription
Availability Indicator
Backup and Recovery
Calendar Management
Call Conferencing
Call Transfer
Chat/Messaging
Collaboration Tools
Commenting/Notes
Communication Management
Conferencing
CRM
Data Import/Export
Desktop/Browser Sharing
Discussions/Forums
Document Management
Document Storage
Email Management
Email Reminders
Event Management
Event Scheduling
File Management
File Sharing
File Transfer
Host Controls
Interaction Tracking
Live Chat
Meeting Management
Meeting Notes
@mentions
Microsoft Outlook Integration
Mobile Screen Sharing
Multi-Channel Communication
Multi-Participant Screen Sharing
Multi-User Collaboration
On-Demand Webcasting
Online Voice Transmission
Polls/Voting
Presentation Streaming
Presentation Tools
Presenter Control Management
Private Chat
Project Management
Real-Time Chat
Real-Time Notifications
Real Time Screen Sharing
Real-Time Updates
Recording
Remote Access/Control
Reporting & Statistics
Role-Based Permissions
Screen Capture
Screen Mirroring
Screen Recording
Screen Sharing
Search/Filter
Social Media Integration
SSL Security
Surveys & Feedback
Tagging
Targeted/Locked Screen Sharing
Task Management
Template Management
Third-Party Integrations
Two Way Audio & Video
Two-Way Audio & Video
User Management
User Profiles
Video Conferencing
Video Layouts/Views
Video Support
Virtual Backgrounds
Workflow Management

Microsoft Teams Integrations

Microsoft Excel

Integration rated 4.7 from 278 reviews

Microsoft SharePoint

Integration rated 4.5 from 238 reviews

Microsoft Outlook

Integration rated 4.8 from 197 reviews

Microsoft PowerPoint

Integration rated 4.7 from 183 reviews

Microsoft Word

Integration rated 4.7 from 175 reviews

Microsoft OneNote

Integration rated 4.4 from 121 reviews

See all 24 integrations

Microsoft Teams User Reviews

Overall Rating

4.5

Ratings Breakdown

58%

32%

Secondary Ratings

Ease of Use

4.4

Value for money

4.4

Customer support

4.2

Functionality

4.4

Marko K.

Verified reviewer

Environmental Services

11-50 employees

Used daily for more than 2 years

Review source

Reviewed December 2025

Industry Standard and All-in-One Platform for Meetings and Collaboration

MS Teams is a reliable and well-rounded collaboration app that works great for meetings, webinars, and day-to-day teamwork. It gets better with each update, and despite a few areas that could be simplified, it is the best platform for workplace communication and collaboration!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Industry standard for online and hybrid meetings. Microsoft really works on improving Teams constantly and every update brings more useful functionalities. It's great both for individual and group meetings, but also for webinars and internal company calls. Especially webinars function is finally on the highest level, and offers easy participants invitation, management, and sending automated emails. It's intuitive and super easy to use, both on Macs and on Windows devices. Teams chats and channels are great place to collaborate both with colleagues and with external guest users, and it's well integrated with SharePoint for file storage and management. Private channels are also a great tool to work privately within the same channel. It's also very nice that you can add many apps and add-ons to Channels and Meetings. VoIP functionality is great and allows employees to receive calls directly in Teams when someone dials their work phone number, which is very useful in Germany where traditional phone calls are still widely used :)

Cons:

It can be confusing having individual and group chats mixed with Teams channels, and the backend settings for scheduled meetings and webinars could be easier to find and manage.

Jon J.

Verified reviewer

Dairy

501-1000 employees

Used daily for less than 2 years

Review source

Reviewed January 2026

The go-to meeting software.

Teams is the go-to for meetings, online presentations and collaboration. Via video or text chat, it just works properly with no drama. Particularly great is collaboration across documents and files. Easy to use and understand with through customisation options available for advanced users.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Slick, works perfectly with other Microsoft products. Is the leader in meeting tech (having taken over from Zoom since the pandemic). The customer support team are very knowledgeable: and offer solutions, suggestions, a thorough explanation alongside solutions. When we experienced issues during setup they called us immediately (from the US) and talked us through the solution, explaining the what and the why. They also assured customisation for our particular setup.

Cons:

Recently Microsoft have removed Teams from some of the lower cost standard 365 packages, offering it as a standalone subscription. While they have slightly reduced the cost of these subscriptions, it remains higher-cost to implement both.

Reasons for switching to Microsoft Teams

We still use Zoom alongside Teams, but Teams has become our default for video conferencing, collaboration and chat due to its tight integration with windows and office 365.

Verified

Reviewer

Education Management

1001-5000 employees

Used daily for more than 2 years

Review source

Reviewed December 2025

Teams: Great Way to Conference with Parents and Colleagues

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I have used it for Parent/Teacher conferences, conferences with other teachers, and with people providing PD. It rarely glitches and is a great way to communicate.

Cons:

I cannot explain how or why, but it seems that some laptops don't like the default audio settings, so a person sometimes has to figure out the audio settings in order to hear the other person or for the other person to hear them. I honestly think this is an issue with the computer and not the app itself.

Patricia D.

Verified reviewer

Banking

10000+ employees

Used daily for more than 2 years

Review source

Reviewed January 2026

My favorite software at work

Overall it has been a great experience. Our team works from home a lot and we use it for training and meetings.It is user friendly and took no time to learn how to use it.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I love that is so user friendly and great for team collaboration. It integrates with our phone system and crm. It is a great communication tool.

Cons:

The con is that you cannot share two screens at once . It only allows one screen and at Wells Fargo in our department, we have two monitors.

Reasons for switching to Microsoft Teams

Company wide decision, explained that teams was more efficient way and can do all of our company meetings on it and integrates with workday.

Carnell H.

Verified reviewer

Real Estate

2-10 employees

Used daily for less than 2 years

Review source

Reviewed January 2026

Microsoft Teams - BEST MEETING SOFTWARE

Best produce in the world for virtual meeting in office & in the field. No other meeting software stands a chance with Microsoft Teams!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Amazing product when you need to virtually connect with your team in office & out in the field with solid reliability. On/Off video, audio, & background options makes environment extremely professional.

Cons:

Truly there are no cons regarding Microsoft Teams, product does everything it is suppose & more. Only issue is connectivity in the field yet that is due to Wifi connection & cellular providers.

Reasons for choosing Microsoft Teams

Microsoft Teams stands alone in the virtual meeting software.

Summer G.

Verified reviewer

Construction

11-50 employees

Used weekly for more than 2 years

Review source

Reviewed January 2026

I love Microsoft Teams!

I have used Microsoft Teams for several years. It has made group meetings, collaboration, and sharing more efficient and less time-consuming. The system is very straightforward and easy to use making it a great tool for a large variety of people. I would recommend!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I like how Microsoft Teams collaborates with Outlook calendar and OneDrive. It helps keep all documents and tasks organized and easily accessible. I love being able to send out meeting notifications and reminders.

Cons:

At this point, I have no complaints about Microsoft Teams. I have really enjoyed using it daily for both personal and business use.

Reasons for switching to Microsoft Teams

Microsoft Teams is more up to date and easy to use, and connect to other software.

Holly B.

Verified reviewer

Staffing and Recruiting

51-200 employees

Used monthly for less than 2 years

Review source

Reviewed January 2026

MIcrosoft teams review overall

It is overall good minus glitching if other tabs and systems are running in the background. It is an all in one platform.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It is scalable for businesses which are growing. It syncs with outlook. Word. Excel and is a unified system.

Cons:

The quality of the video calls were glitchy. If you had other tabs open it may be delayed on the streaming

Reasons for switching to Microsoft Teams

Made change to new organization for new position

Matt B.

Verified reviewer

Computer Software

51-200 employees

Used daily for more than 2 years

Review source

Reviewed January 2026

Even with some small drawbacks, it's still the best all-in-one solution

I've been using Teams for almost a decade now. It has gotten MUCH better since the beginning. I've tried a few other platforms along the way. Some outshined Teams with what they did, while others were way worse(Cisco). None of them offered as good of an all-in-one solution as Teams does. Especially if you're company is already on the other Microsoft platforms.

Ratings Breakdown

Ease of use

Value for money

Functionality

Pros:

Have a solid video meeting solution and a solid instant messaging solution all in one is definitely the best parts of Teams. I'd give both of those an 8/10 on their own, but together they'd get a 9.5/10.

Cons:

My only complaint about the video meeting part is that Microsoft still doesn't let you choose the quality level of your outgoing video feed. Zoom has had this for a while. I've spent time and money on my work-from-home setup with a nice 4k webcam and 1 gig fiber, but I'm at the mercy of Teams to decide how much compression it wants to add to my video feed, and it differs each day.

Nathaniel H.

Verified reviewer

Automotive

10000+ employees

Used daily for more than 2 years

Review source

Reviewed January 2026

Microsoft Team - A+ Software for Collaboration and File Storage & Sharing

Overall, I am very big fan of Microsoft Teams and am glad that my company has adopted this software corporation wide. This is a software I use every day and since it is a product of Microsoft, it is very compatible with other Microsoft files and software's that I commonly use.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Microsoft Teams is a very robust tool that I use daily for tasks such as collaborating with coworkers via direct messaging or audio/video calls, participating in meetings with colleagues, and shared file storage.

Cons:

There are very few things I dislike about teams. This is a very trivial comment, but the forward and backward arrows as you are navigating through file folders is a little quirky. Sometimes when I have drilled down several times through files I end up back arrowing my way to the very beginning without meaning to do so. Also the forward arrow will sometimes be grayed out and unusable.

Marco C.

Verified reviewer

Legal Services

51-200 employees

Used daily for less than 12 months

Review source

Reviewed December 2025

THE BEST OPTION FOR WORK COMMUNICATION

It is a genuinely easy-to-use application, facilitating communication between large teams with extensive customization options. Its interoperability is fascinating, and I can use it comfortably on any device.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The interoperability and connectivity between devices it has is incredible. It greatly helps to improve fast, effective and instant communication with the work team, especially large teams, allowing the creation of small groups and the customization of group reorganization as we see fit. Being able to switch from my laptop meeting to my cell phone allows me to manage my devices better.

Cons:

Sometimes, when I'm working on external websites and leave the application minimized, my status changes to "away," which is detrimental to me even though I'm attentive to any notifications from the application. As a virtual assistant, it's important for me not to have to constantly open the app for my bosses to see that I'm online.

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