Microsoft Teams 2026: Benefits, Features & Pricing

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Overview
User Interface
Pros and Cons
Popular Alternatives
Pricing and Plans
Features
Integrations
User Reviews
Popular Comparisons

Overview

Microsoft Teams

4.5

(10902)

Pricing

Starting at $4.00 per month

About Microsoft Teams

Microsoft Teams is a cloud-based group chat solution that helps teams collaborate on documents. Its key features include messaging, conferencing and file sharing. Microsoft Teams has replaced Skype for Business as Microsoft's online meeting solution.

The solution helps users store files online, manage documents, create groups and receive notifications. It is customizable for each team and users can communicate through instant messaging, online meetings, calling and web conferencing. The collaboration tool can be used to work on files within Microsoft 365 apps such as Word, Excel, PowerPoint and Sharepoint. Additional features include open application processing interface, assistant bots, conversation search, contact search, and multi-factor authentication.

Microsoft Teams integrates with third-party applications such as GitHub, Microsoft Office, Power BI, Delve, Planner, Trello and more. The application is available on a one-time subscription and support is available via phone and online help desk.

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Microsoft Teams User Interface

Popular Microsoft Teams Alternatives

Main Product

Microsoft Teams

4.5

(10902)

Ratings Breakdown

4.38Ease of use
4.43Value for money
4.24Customer support
4.39Functionality

Pricing

Starting at $4.00 per month

Get Price

Alternative Product

Zoom Workplace

4.6

(14501)

Ratings Breakdown

4.59Ease of use
4.52Value for money
4.36Customer support
4.54Functionality

Pricing

Starting at $14.99 per month

Get Price

Alternative Product

Google Workspace

4.7

(17440)

Ratings Breakdown

4.64Ease of use
4.59Value for money
4.27Customer support
4.63Functionality

Pricing

Starting at $7.00 per month

Get Price

Alternative Product

Google Meet

4.5

(12065)

Ratings Breakdown

4.59Ease of use
4.63Value for money
4.29Customer support
4.32Functionality

Pricing

Starting at $6.00 per month

Get Price

Alternative Product

Slack

4.7

(24024)

Ratings Breakdown

4.61Ease of use
4.55Value for money
4.43Customer support
4.56Functionality

Pricing

Starting at $8.75 per month

Get Price

Alternative Product

GoTo Meeting

4.4

(11525)

Ratings Breakdown

4.41Ease of use
4.31Value for money
4.30Customer support
4.35Functionality

Pricing

Starting at $14.00 per month

Get Price

Microsoft Teams Pros and Cons

We analyzed 10,902 verified reviews for Microsoft Teams to find out what actual users really think.

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Integrated Team Communication Hub

Teams brings together messaging, calls, and document collaboration, allowing users to communicate with colleagues and clients in one platform. Persistent channels, cross-platform access, and integration with Microsoft 365 keep information centralized and help teams stay aligned on projects and tasks.

Microsoft Teams Pricing and Plans

Starting price: $4.00 per month

Free Trial

Free Version

Microsoft Teams (Free)

$0.00

Plan includes:

5 GB of Onedrive Cloud Storage
Unlimited group meetings for up to 30 hours
Calls and Files
Up to 300 participants per meeting
Chats
10 GB of cloud storage per user
Data Encryption for Meetings
Anytime phone and web support
Group Calling for up to 60 Minutes and 100 Participants
Plan Together With Tasks and Polling

Microsoft Teams Essentials

$4.00

per user, per month

Plan includes:

Team meetings recordings with transcripts
10 GB of Cloud Storage Per User
Web and mobile versions of Office apps
Data Encryption
Expanded cloud storage of 1 TB per user
File Sharing
Business-class email
Phone and Web Support
Standard security
Polling

Microsoft 365 Busines Standard

$12.50

per user, per month

Plan includes:

Desktop versions of Office apps with premium features
Webinar hosting
Attendee registration and reporting tools
Manage customer appointments

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Microsoft Teams Features

Popular features found in VoIP
Caller ID
Call Monitoring
Call Recording
Call Routing
Computer Telephony Integration
Contact Management
IVR
Mobile Access
SIP Trunking
Voice Mail
More features of Microsoft Teams
Access Controls/Permissions
Activity Dashboard
Activity Tracking
Agenda Management
Alerts/Notifications
Annotations
API
Application Management
Assignment Management
Audio Calls
Audio Capture
Auto Framing
Automatic Transcription
Availability Indicator
Backup and Recovery
Brainstorming
Breakout Rooms
Calendar Management
Calendar Sync
Call Conferencing
Call Transfer
Chat/Messaging
Collaboration Tools
Commenting/Notes
Communication Management
Conferencing
CRM
Data Import/Export
Data Security
Desktop/Browser Sharing
Discussions/Forums
Document Management
Document Storage
Email Management
Email Reminders
Event Management
Event Scheduling
File Management
File Sharing
File Transfer
Group Messaging
Host Controls
Interaction Tracking
Live Chat
Meeting Management
Meeting Notes
@mentions
Microsoft Outlook Integration
Mobile Screen Sharing
Multi-Channel Communication
Multi-Participant Screen Sharing
Multi-User Collaboration
On-Demand Webcasting
Online Voice Transmission
Polls/Voting
Presentation Streaming
Presentation Tools
Presenter Control Management
Private Chat
Project Management
Quizzes
Real-Time Chat
Real-Time Notifications
Real Time Screen Sharing
Real-Time Updates
Recording
Reminders
Remote Access/Control
Remote Support
Reporting & Statistics
Role-Based Permissions
Scheduling
Screen Capture
Screen Mirroring
Screen Recording
Screen Sharing
Search/Filter
Social Media Integration
SSL Security
Surveys & Feedback
Tagging
Targeted/Locked Screen Sharing
Task Management
Template Management
Third-Party Integrations
Two Way Audio & Video
Two-Way Audio & Video
User Management
User Profiles
Version Control
Video Chat
Video Conferencing
Video Layouts/Views
Video Streaming
Video Support
Virtual Backgrounds
Whiteboard
Workflow Management

Microsoft Teams Integrations

Microsoft Excel

Integration rated 4.7 from 279 reviews

Microsoft SharePoint

Integration rated 4.5 from 239 reviews

Microsoft Outlook

Integration rated 4.8 from 210 reviews

Microsoft PowerPoint

Integration rated 4.6 from 184 reviews

Microsoft Word

Integration rated 4.7 from 176 reviews

Microsoft OneNote

Integration rated 4.4 from 121 reviews

See all 24 integrations

Microsoft Teams User Reviews

Overall Rating

4.5

Ratings Breakdown

58%

32%

Secondary Ratings

Ease of Use

4.4

Value for money

4.4

Customer support

4.2

Functionality

4.4

Trinidad F.

Verified reviewer

Information Technology and Services

10000+ employees

Used daily for more than 2 years

Review source

Reviewed February 2026

Team Up with Microsoft Teams!

Overall I'd say my experience with Microsoft Teams has been extremely positive. I've never encountered any problems or issues while using Teams at home or at work except when trying to access on my Macbook or Iphone.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Microsoft Teams is very straight forward and user friendly. Also, I really enjoy the customization options and team-building/communication potential.

Cons:

Unfortunately Microsoft Teams is not accessible while using my Iphone or Macbook.I do not think Teams is compatible with Apple products.

Jon J.

Verified reviewer

Dairy

501-1000 employees

Used daily for less than 2 years

Review source

Reviewed January 2026

The go-to meeting software.

Teams is the go-to for meetings, online presentations and collaboration. Via video or text chat, it just works properly with no drama. Particularly great is collaboration across documents and files. Easy to use and understand with through customisation options available for advanced users.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Slick, works perfectly with other Microsoft products. Is the leader in meeting tech (having taken over from Zoom since the pandemic). The customer support team are very knowledgeable: and offer solutions, suggestions, a thorough explanation alongside solutions. When we experienced issues during setup they called us immediately (from the US) and talked us through the solution, explaining the what and the why. They also assured customisation for our particular setup.

Cons:

Recently Microsoft have removed Teams from some of the lower cost standard 365 packages, offering it as a standalone subscription. While they have slightly reduced the cost of these subscriptions, it remains higher-cost to implement both.

Reasons for switching to Microsoft Teams

We still use Zoom alongside Teams, but Teams has become our default for video conferencing, collaboration and chat due to its tight integration with windows and office 365.

Orlando R.

Verified reviewer

Information Services

51-200 employees

Used daily for more than 2 years

Review source

Reviewed February 2026

Best Meetings and Communication Product

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

To be able to host virtual meetings with vendors from all over the world from my office or home, and sometimes to provide IT support by allowing end-users to share screen and take control.

Cons:

So far, I am happy and I see I can now add two accounts and switch between the two. This was last issue I had.

Patricia D.

Verified reviewer

Banking

10000+ employees

Used daily for more than 2 years

Review source

Reviewed January 2026

My favorite software at work

Overall it has been a great experience. Our team works from home a lot and we use it for training and meetings.It is user friendly and took no time to learn how to use it.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I love that is so user friendly and great for team collaboration. It integrates with our phone system and crm. It is a great communication tool.

Cons:

The con is that you cannot share two screens at once . It only allows one screen and at Wells Fargo in our department, we have two monitors.

Reasons for switching to Microsoft Teams

Company wide decision, explained that teams was more efficient way and can do all of our company meetings on it and integrates with workday.

Carnell H.

Verified reviewer

Real Estate

2-10 employees

Used daily for less than 2 years

Review source

Reviewed January 2026

Microsoft Teams - BEST MEETING SOFTWARE

Best produce in the world for virtual meeting in office & in the field. No other meeting software stands a chance with Microsoft Teams!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Amazing product when you need to virtually connect with your team in office & out in the field with solid reliability. On/Off video, audio, & background options makes environment extremely professional.

Cons:

Truly there are no cons regarding Microsoft Teams, product does everything it is suppose & more. Only issue is connectivity in the field yet that is due to Wifi connection & cellular providers.

Reasons for choosing Microsoft Teams

Microsoft Teams stands alone in the virtual meeting software.

Dustin D.

Verified reviewer

Food & Beverages

1001-5000 employees

Used daily for more than 2 years

Review source

Reviewed February 2026

Love MS Teams

It is now a part of our DNA. It's how we instant message, it's how we video conference and it's how we know if people are "online."

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Easy to use and far superior to Zoom or GTM. It is well integrated into the entire MS platform, and very intuitive.

Cons:

During the early days of the launch, call quality was poor, there were no backgrounds and the chat feature was clunky. That has all been remedied.

Reasons for switching to Microsoft Teams

Integration into our overall suite of MS products

Niamh O.

Verified reviewer

E-Learning

51-200 employees

Used weekly for more than 2 years

Review source

Reviewed February 2026

Essential for any work place in 2026

Really useful especially when I work remotely. I am able to share my screen and give updates to my employer; my boss can also request a pointer and use it to show me things in my presentations while I'm screen sharing, like the option to have camera off and on

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Easy to meet when working remotely, can share screen for presentations and use the chat feature. Had security also.

Cons:

Sometimes I have had issues trying to login when switching between work and personal accounts but that could just be my own issue rather then Teams

Reasons for switching to Microsoft Teams

Teams is set up with my university and the official app to use instead of zoom

Ye M.

Verified reviewer

Financial Services

2-10 employees

Used weekly for less than 2 years

Review source

Reviewed February 2026

Grow with MS Teams

MS Teams is the sort of product that grows on you. Initially, I would not have chosen it because similar apps like Zoom or Google Meet seem more intuitive. However, after the initial hurdle of learning how to use it well, it now feels like a natural choice that completes MS Office.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It integrates well with MS Office (Excel, Word, PPT, Outlook). You can message, do video conferencing and share files all at the same time and in one place so you don't have to switch apps all the time. I find this very useful as team members can collaborate in real time and you get rid of the "I will have a look and get back to you" issue. It facilitates decision-making.

Cons:

It's not as user-friendly as some of the similar products. If you want to make good use of it, you will have to spend some time learning it well. And even when you do, if others don't know it, you might waste time explaining to them how SharePoint works.

Reasons for switching to Microsoft Teams

I prefer the SharePoint option for file sharing in MS Teams.

Holly B.

Verified reviewer

Staffing and Recruiting

51-200 employees

Used monthly for less than 2 years

Review source

Reviewed January 2026

MIcrosoft teams review overall

It is overall good minus glitching if other tabs and systems are running in the background. It is an all in one platform.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It is scalable for businesses which are growing. It syncs with outlook. Word. Excel and is a unified system.

Cons:

The quality of the video calls were glitchy. If you had other tabs open it may be delayed on the streaming

Reasons for switching to Microsoft Teams

Made change to new organization for new position

Zach P.

Verified reviewer

Education Management

501-1000 employees

Used daily for more than 2 years

Review source

Reviewed February 2026

Teamwork Just Works With MS Teams

Overall I've been using Teams for several years and while it was a little clunky at first and the user interface was lacking, they have continuously upgraded and improved the overall user experience. Teams is probably my most used tool on my computer as I'm in a few video calls a day. I don't think I could live without Teams at this point!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

If you're already part of a Microsoft organization Teams is the common sense solution to video conferencing and calling as it'll integrate easily with your other systems. Teams works very well with other MS software like Outlook, Excel, Powerpoint, etc. For organizations that are hybrid or fully remote Teams is a great tool for team collaboration and it is also convenient to be able to simultaneously work on projects in Excel/Powerpoint etc with other team members during live meetings. Teams is incredibly easy to use and I consider it a very robust workplace communication tool.

Cons:

For users outside our organization or teams that are not on Microsoft they sometimes have issues with joining our video calls. We often have clients request meetings on other platforms that are native to their own internal teams like Zoom or Google Meet. While Teams is a solid option, not every organization uses it so there is some unfamiliarity with it for external teams.

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