VSLogger 2026: Benefits, Features & Pricing

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Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

VSLogger

4.7

(15)

Pricing

Starting at $960.00 one time

About VSLogger

VSLogger is an on-premise call recording solution for small and midsize businesses. It offers services to call centers, financial institutions, insurance agencies, law practices, government organizations and other industries.

The key features of VSLogger are call recording, quality control evaluations, reviews, live performance dashboards, and business intelligence. It also offers coaching, screen capture, workflow optimization and reporting capabilities to the users.

VSLogger can be integrated into various phone devices and computers. It supports analog, digital, private branch exchange (PBX) extensions, VoIP and other phone lines. The quality control module of the software allows managers to monitor the performance of and provide relevant training to chat agents. The work status module provides a real-time view of agents’ work and breaks time to all managers.

VSLogger is available on an annual subscription basis. It also offers a perpetual license for a one-time fee. Support is offered via phone during business hours on weekdays and through an online knowledge base.

VSLogger Screenshots

VSLogger Pricing and Plans

Starting price: $960.00 one time

Free Trial

Free Version

Basic

$960.00

per feature, one time

No plan information available

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VSLogger Features

Popular features found in VoIP
Caller ID
Call Monitoring
Call Recording
Call Routing
Computer Telephony Integration
Contact Management
IVR
Mobile Access
SIP Trunking
Voice Mail
More features of VSLogger
Access Controls/Permissions
Archiving & Retention
Call Center Management
Call Disposition
Call List Management
Call Reporting
Call Tagging
Customizable Reports
Event Triggered Actions
On-Demand Recording
Recording
Reporting & Statistics
Scheduled Recording

VSLogger Integrations

MiVoice Business Solution

3CX

VSLogger User Reviews

Overall Rating

4.7

Ratings Breakdown

67%

33%

Secondary Ratings

Ease of Use

4.7

Value for money

4.6

Customer support

4.7

Functionality

4.6

Have you used VSLogger and would like to share your experience with others?

Verified

Reviewer

Shipbuilding

201-500 employees

Used weekly for more than 2 years

Review source

Reviewed November 2019

Very useful apllication

I have to say, helps me a lot when I am in some noise and I can not hear the speaker very well. And I am most tome in noise. Just find quiet place and play a saved call. Irreplaceable!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

First off all I most like quality of record calls.

Cons:

Sometimes by himself turn off recording. I notice that is happenig when my phone get update.

JACKSON T.

Verified reviewer

Information Technology and Services

11-50 employees

Used daily for more than 2 years

Review source

Reviewed October 2023

Call Recording

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Stable system and Good Technical Support,Easy to use

Cons:

Price of product is litte higher compared to other recording

Rafael L.

Verified reviewer

Financial Services

1001-5000 employees

Used daily for less than 2 years

Review source

Reviewed June 2019

Intercam

Would like to have representation in Mexico with local support.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Easy to use, quick response in case of issues with the system.

Cons:

Expensive cost of support and licenses, and non spanish support

Reasons for choosing VSLogger

Partner offers

Reasons for switching to VSLogger

End of sales

Jim D.

Verified reviewer

Government Administration

1001-5000 employees

Used daily for less than 12 months

Review source

Reviewed July 2017

Professional, and knowledgeable experience.

Less administration, management and more accessibility to access the recordings.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The easy of use, progressively making software improvements, customer and technical support I get from customer service agent in the support group as well as the the online support documents.

Cons:

More YouTube videos showcasing the product as well as technical videos on how to troubleshoot, upgrade the Adutante software. If there was a video walking a customer through the process on generating the web browser certificate creation is beneficial.

Kira D.

Import and Export

51-200 employees

Used daily for more than 2 years

Review source

Reviewed September 2016

Great product! Simple to use!

We utilize the product to listen and record phone conversations on a daily basis. Multiple managers have access and we have had great success monitoring calls for quality. The most recent interaction with Versadial was for HELP! Recently, we had to have a review on how to setup groups and seating, etc. We had an excellent experience with tech support. Thank you so much!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Ease of use.

Jill L.

Verified reviewer

Law Enforcement

51-200 employees

Used weekly for more than 2 years

Review source

Reviewed April 2020

Excellent easy to understand help

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

We often have to get recordings, the software is extremely user friendly!

Cons:

We have had twice in the 7 years I've been with the Office to where the software was somehow unhooked, by another vendor. Once the problem was found and identified, the Technicians worked very hard to get it back up and operating correctly.

Ronnie C.

Verified reviewer

Used unspecified for unspecified

Review source

Reviewed May 2016

Excellent product.....easy to use....well worth the investment

The support team at VersaDial makes the system easy to use, support, and benefits the university. The recording system has been a key component used to improve our efficiency and effectiveness of the user support provided by our team. It has also helped us greatly when a client suggests he was misinformed or not properly advised. An excellent investment.

Ratings Breakdown

Ease of use

Customer support

Giorgian T.

Verified reviewer

Transportation/ Trucking/ Railroad

10000+ employees

Used other for more than 2 years

Review source

Reviewed March 2020

City of Toronto Review

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Easy to use and integrate with existing systems.

Cons:

It would be nice if more explanations would be provided for each setting (e.g. CTI Link, No RTP Timeout, Compression etc)

Matt T.

Verified reviewer

Used unspecified for unspecified

Review source

Reviewed September 2016

Prefect Customer Service

Customer service as well as technical support have been prefect on all instances. I have had a great experience every time I have contacted for support where the result have always been a success. It is an important part of customer satisfaction when a call is made to any vendor where the issue have always the technical staff have been able to identify and resolve the issue. Another great point I should point is their follow up. I have also enjoyed their technical expertise, skill and willingness to train you on all features and making sure you are comfortable with their products.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Easy of use and client support

Cons:

None

Andy S.

Used unspecified for unspecified

Review source

Reviewed February 2017

Great software, excellent customer service

While their customer service is used to doing software updates, we decided to do it ourselves. Had a hiccup, and their customer service was more than helpful, friendly and knowledgeable to get the issue fixed. They make sure you're good to go before hanging up. Other companies should learn this is how to treat customers.

Ratings Breakdown

Ease of use

Customer support

Functionality

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