Axxerion is an integrated suite of web-based property management and maintenance software designed keeping in mind small and mid-size property managers and owners. The complete application helps property managers to automate the variety of functions - from lease management and service tickets to capital projects and accounting. The system supports a number of commercial and retail segments, including hotels and resorts, with portfolios ranging from fifty to thousands of units.
The system offers a reservations function, as well as key management. Robust property maintenance (CMMS) and financials are also included, and all modules have a consistent, intuitive interface. Management can encompass the property itself, as well as documents, employees, inventory, assets, projects and even relationships.
Axxerion contract lifecycle management (CLM) solution offers tools to create, edit, author and store all types of contracts. Owners can track lease, sublease and financial transactions from a single interface. The solution also helps to manage maintenance requests and track corrective and preventive maintenance schedules.
jacco from Brick Management BV
Specialty: Real Estate
Employees number: 2-10 employees
The Axxerion program is user friendly and trough a portal for all our stakeholders (clients, tenants and contractors) accessible. The fields in the webpage / portal are very flexible to add, move or hide. The content and reports stated in the portal are clear and content for different stakeholders can be identified on the basis of authorization differences.
I have implemented this system in 2015 when I worked at CBRE (Asset Services in Amsterdam) and now run the platform in my own organization. The program can be used in a large multinational as CBRE (largest international real estate advisor) and for a start-up company as we have. You do not have to buy hardware or software and using the Axxerion license model is an advantage for a start-up.
All modules are at your disposal, no hidden costs when a new module is needed. And important (for a start-up) no financial surprises during the implementation process when you stick to your program of requirements.
Not really a con, but can be a trap for some people. As there are many more modules for managing real estate portfolios (budget-, reservation-, meter-, contract module) it is difficult to keep focus and not to implement multiple other modules during the implementation. Then you deviate from your own program of requirements, the Axxerion consultant helped us to keep this focus to first finalise the IMS & DMS.
Joren from L.E. Support
Employees number: 2-10 employees
The fact that the system works web-based therefore not dependable on costly hardware is a big pro.
I don't like the fact that the sales team promises things they can't deliver. After the first phase (of a total of three) of the project, they already exceeded the budget with 40%, immediately stopped further developments. System has many many flaws en works very productively. This is by far the worst ICT experience so far, ten thousands of Euros down the drain.
A few practical examples of how *****Axxerion works. First when using the planning table it doesn't provide any overview because everything looks the same. No use of color coding or anything. If you want to schedule an appointment with multiple work orders, you have to schedule each work order individually. After every workorder it will refresh and set you back to page 1, even though you're working on page 10 or 11. I will also have to reload the entire planning table.
Example nr. 2: if you would like to archive a rapport as PDF, please be patient. This may take anywhere between the 30 seconds or 2 minutes per file.
Example nr. 3: Not possible to work on two things the same time. Axxerion allows you to only open one screen a time.
Many more examples available.
Chaz from Insignia, LLC
Specialty: Real Estate
Very detailed software that was written for the cloud, and not a conversion from some old desktop version software. Extremely detailed and in depth functionality. Amazing staff that is extremely knowledgeable about the software!! Great value for the product.
Nothing not to like. Very professional staff that helped with all questions.
If you are looking for a software that is detailed, robust, can drill down to the smallest details of your real estate holdings, this software is for you.
Henry from Wachtel, Lipton, Rosen & Katz
The product is very rich with functionality ! We have been very satisfied with it. The product is intuitive and has very advanced technology such as a very robust workflow engine. It has met and exceeded my expectations. The vendor is very easy to work with and very supportive.
I have nothing to say here. It is improved on a regular basis.
You should check out Axxerion. You would be impressed.
Charles from RCG Ventures, LLC
Axxerion is easy-to-use and is a very deep product. It is supporting many aspects of our business. Axxerion is very helpful and supportive.
We have not had any issues with this product and vendor.
Definitely take a look at Axxerion. You maybe pleasantly surprised by what it can do for you.
Stephen from French Camp Academy
We are using Axxerion to manage and maintain more than 130 buildings and locations on our campus. The system is very efficient and easily configurable. Our students can submit their service requests online using a portal or a standard browser. Our technicians pick up the service requests on their smart phones and tablets and complete them. We are generating a variety of reports and the system is giving us alerts as needed for items which are behind the schedule or need extra attention. Axxerion staff is very helpful and supportive. It has been great working with Axxerion and we are looking forward to continuing to use the system.