ReadyTalk Software


 

ReadyTalk is a provider of audio, video and Web conferencing solutions. It offers standard audio conferencing via Voice over Internet Protocol (VoIP)—a technology that sends audio and video data for real-time communications over the Internet, rather than the traditional phone network.

Audio conferencing is available both as an application within ReadyTalk’s Web conferencing suite and as a standalone service, priced on a per-minute basis.

ReadyTalk’s Web and video conferencing services are bundled into an online meeting plan, a Webinar plan and a Webcasting plan. The online meeting and Webinar plans are both priced by the maximum number of users that online meeting rooms can support.

The basic online meeting plan supports up to 150 participants, whereas the enterprise plan supports up to 3,000 participants. Webinar plans scale from 150 to 3,000 participants. ReadyTalk’s Webcasting plan, on the other hand, is priced according to the number of speakers per event. Organizations can choose between monthly or annual billing for all plans.

 

ReadyTalk - Home
 
  • ReadyTalk - Home
    Home
  • ReadyTalk - Video conferencing
    Video conferencing
  • ReadyTalk - Web conferencing controls
    Web conferencing controls
  • ReadyTalk - Slideshow presentation
    Slideshow presentation
  • ReadyTalk - Reporting module
    Reporting module
  • ReadyTalk - Mobile user interface
    Mobile user interface
Supported Operating System(s):
Windows 7, Windows Vista, Windows XP, Mac OS, Linux, Web browser (OS agnostic), Windows 2000, Windows 8

11 Reviews of ReadyTalk

Showing 1-11 of 11

 

from Result Group
Specialty: Other
Number of employees: 51 to 100 employees Employees number: 51 to 100 employees

works well and easy to use

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Likes Best

Simple to use, simple for customers to use, haven't filled it with load of unnecessary bells and whistles.

Likes Least

Its too easy to restart a 2nd meeting and kick my self out of the first i'm hosting. especially when on a slow connection and impatience gets the better of me, surely you can tell it's the same user fro the same IP and at least wanr adn ask to continue or just prevent?

Recommendations

make sure it does the key things you actually need before worrying about nice to haves.

 

from Marketo
Specialty: Other
Number of employees: 101 to 1,000 employees Employees number: 101 to 1,000 employees

Great! Very easy to use.

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I'm new to the product and I love that it can sync with Marketo, automatically record registrants, and allow us to edit recordings afterwards. I also like the fact that we can flag questions and mark them as answered -- this makes it easier for our speakers to see the questions in the questions window and answer them easily.

Likes Least

I wish I could reschedule a meeting directly through the product instead of having to email them to request a change in date/time.

Recommendations

Make sure it meets your needs and can integrate with your systems.

 

from Result Group Inc
Specialty: Professional Services
Number of employees: 51 to 100 employees Employees number: 51 to 100 employees

Integrated part of my day

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Likes Best

Its simple for my customers and prospects to use which is key, I don't want them to start my training or presentation feeling frustrated because of technical issues or complicated web ex instructions. It works internationally, it integrates to my calendar to make sending out invites simple, and the function within it are easy. Recording and play back is quick.

As for ReadyTalk great service, innovative and always coming up with new ideas to improve the product making it easier to access. But also go a step further and provide great advice on using the tools and presentations.

Likes Least

Can't think of anything that the product is missing or any issues I've had with the vendor. For the last few years of using it I've had no bad experiences.

Recommendations

Don't just consider your needs its really important to think about the experience of the people you are presenting or utilizing ready. This is were you'll really see a difference between products out there.

 

from Pearson Clinical Assessment
Specialty: Professional Services
Number of employees: 101 to 1,000 employees Employees number: 101 to 1,000 employees

ReadyTalk gets the job done!

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Likes Best

When we were new users, we loved the customer support that Ready Talk provided. Now, we're pretty much "pros," so we don't need to lean on them as much. However, we have always felt that we have a partner that is interested in our success; we're not just a number. The technology is reliable, with multiple options to create engagement for our participants - these things are critical to us!

Likes Least

There are a few features that we wish were offered- most notably, the ability to see your speaking notes within the system as a presenter.

Recommendations

Ask how groups of various sizes are handled. We found a prior solution to work well for smaller groups. However, we experienced many obstacles when trying to use it with larger audiences (i.e., over 150). ReadyTalk provided a cost-effective, and more professional experience overall, especially for our frequent large audiences.

 

from Saurage Research, Inc.
Specialty: Professional Services
Number of employees: 5 to 9 employees Employees number: 5 to 9 employees

When it absolutely has to be right the first time

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Likes Best

Ready Talk has real people available to help, an intuitive platform, and the ability to put together interviews, conferences, presentations, and webinars with a simple click.

Likes Least

I wish I had more time to do webinars on the platform.

Recommendations

Try it and be sure to compare other similar platforms. This is just easier, and customer support is immediately available.

 

from Marketo
Specialty: Other
Number of employees: 101 to 1,000 employees Employees number: 101 to 1,000 employees

I Love ReadyTalk

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Likes Best

Their customer support is second to none. They are always there when I need them.

Likes Least

I'd like to see better integrations with certain vendors like YouTube and SlideShare.

Recommendations

Build your use case and mold your webinar usage around that

 

from Visier Solutions
Specialty: Other
Number of employees: 101 to 1,000 employees Employees number: 101 to 1,000 employees

ReadyTalk Rocks

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Likes Best

I loved that this product integrated with HubSpot, making all of my webinar automation seamless and easy. It was also nice to have different options for webinar styles - either the broadcast audio where the presenters don't need to worry about ensuring audience members are muted or the standard version that allowed for web conferencing to take place.

The customer service is awesome, the account managers are great, and the live webinar support team are the best. Ensuring that we had everything we needed to go ahead with the webinar was top priority, and all recording and report functionality was ready within a very reasonable, short time after the live webinar ended.

Likes Least

There were a couple of buggy elements in the dashboard for archiving the webinars that were complete and much older. Despite being archived, many of them would end up remaining in the dashboard, showing an error when attempting to archive again (this was over a year ago when I experienced this, so apologies if it has since been fixed!).

Recommendations

Determine what your needs are in regards to the webinar when choosing a software platform to assist you. ReadyTalk is perfect for the smaller webinars (~200 attendees) and conferences, and extremely user friendly - even with zero experience in the platform. ReadyTalk integrates with a number of automation software platforms as well, and in an easy manner, so there is no huge effort required to connect them to products like HubSpot or Marketo.

 

from Denver Metro SBDC
Specialty: Professional Services
Number of employees: 51 to 100 employees Employees number: 51 to 100 employees

Amazing Customer Service and High-Quality Product

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Likes Best

ReadyTalk helped my organization deliver high-quality training webinars to small business owners around the country. We have expanded our reach from local to global, developed new connections and increased our webinar attendance numbers significantly using ReadyTalk. What I liked best was the quality of the product and the customer service. ReadyTalk has the most amazing staff.

Likes Least

Compared to other webinar platforms, ReadyTalk's pricing is a bit high. I was surprised by the first bill I received because there were fees other than the monthly flat rate (i.e. cost per phone line).

Recommendations

Research your options. Know what you need in a conferencing service and evaluate factors that matter most to you, like price, quality and customer service.

 

from LexisNexis
Specialty: Legal
Number of employees: 101 to 1,000 employees Employees number: 101 to 1,000 employees

Simply Easy

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Likes Best

Simply the ease of use. It is a very easy system for moderators and presenters alike to use. On top of a top notch sales, support, and account management teams who will bend over backwards to help you be successful. In addition, they have a fairly strong integration with Eloqua and other marketing automation platforms, which helps automate your sends.
The backend easily allows you to access your reports and recordings. Allowing easy access to pull the recordings off the web (in the correct format) or leave them hosted there. With the addition of the speaker room this year, it has helped ease the anxiety of new presenters. It now allows them to chat with the moderator before the call without the participants hearing.

Likes Least

Ready Talk is consistently pushing out new fixes and functionality. Everything I haven’t liked in my 3 plus year of using the software has been fixed. I am currently a very happy customer.

Recommendations

Our business problem is similar to most- how do we drive more qualified leads into the funnel.
With a webinar solution that would hold our hand when necessary to ensure a quality result and integrate with our marketing automation platform to ensure that we are tracking results and executing follow-up campaigns appropriately. ReadyTalk was our answer.

It has allows us to continually drive more qualified MQL and SQL through our webinars. While remaining simple and easy to use for everyone involved.

 

from UTC
Specialty: Nonprofit
Number of employees: 15 to 19 employees Employees number: 15 to 19 employees

ReadyTalk is a Great Complement of Software and Support

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Likes Best

ReadyTalk is easy to use. Attendees do not need to download any software to join the webinar. The webinar chairperson downloads the needed software once. It is easy to make other users co-presenters; even with very restrictive systems, literally everyone has been able to download the required software.
The tools are easy to manage, intuitive and fit the requirements of webinar presentations.
ReadyTalk is continually improving the platform and is requesting and implementing user feedback.
Customer support and account management support is very responsive and knowledgeable.

Likes Least

There was no existing integration with our CRM system. That could of course just as well be something not to like about the CRM system. ReadyTalk offers an API to facilitate the integration.

Recommendations

Look a little deeper than just the initial pitch of how many people you can host for how many dollars a month. What are the rates for toll/toll-free/IP call; what are the international rates, how much do they charge for storage of webinars recordings (if that is something you need). What formats do they offer for webinar download? Do they offer conferencing options? Most of all, how personalized is the customer support and account management? With ReadyTalk I have been able to fix problems that occurred during a webinar within minutes before the audience even noticed anything. That's powerful and not easy to replicate.

 

from ePlantSource
Specialty: Other
Number of employees: 5 to 9 employees Employees number: 5 to 9 employees

Great experience with ReadyTalk

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ePlantSource has been a customer of ReadyTalk since April of 2014 and I highly recommend them as a service provider for your web, audio and video conferencing needs. We originally worked with GoToMeeting and found that a majority of our meetings were getting started late due to participant difficulties in getting the GoTo software launched. Our team greatly appreciates the ease of joining a ReadyTalk conference. I have also integrated our account with my marketing automation tools (HubSpot) and have found that integration to really help in my promotion efforts with our webinars.

Likes Least

I honestly haven't encountered any negative experiences.

Recommendations

Make sure that you are ready to use it when you start the free trial so that you get the most out of it and it doesn't just sit there for 30 days without really taking the opportunity to test it out.

 
 
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