About Asset4000

Asset4000 is a cloud-based and on-premise solution designed to help businesses manage processes related to fixed assets through regulatory compliance, auditing, reporting, cost adjustments and more. Key features include asset lifecycle management, barcoding/RFID, asset tracking, lease accounting, audit trail, maintenance scheduling and document management.

Teams using Asset4000 can identify dependencies and parent/child relations to arrange assets based on various hierarchies. It comes with an electronic document management module, which allows businesses to store confidential data in a unified repository for future reference. Additionally, users can calculate asset depreciation using user-defined and standard methods for ensuring compliance with several...


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Supported Operating System(s):

Web browser (OS agnostic)

44 Reviews of Asset4000

Average User Ratings

Overall

4.59 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

5.0

Functionality

4.5

Ratings Snapshot

5 stars

(27)

27

4 stars

(16)

16

3 stars

(1)

1

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 44 results

November 2019

Anonymous

Verified Reviewer

Company Size: 5,001-10,000 employees

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

4.0

Functionality

4.0

November 2019

The fixed asses management tool that you should definitely try

We use Asset4000 mainly for our asset tracking. Asset4000 have lived up to our expectations.

Pros

Can work on Mobile/web seamlessly Integration with Timely support: Customer support is really good.

Cons

Initially it will take some time to explore the interface. This is something that I have face. Nothing as a disadvantage.

October 2019

Nicholas from TEAM SELECT HOME CARE

Company Size: 1,001-5,000 employees

Industry: Hospital & Health Care

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

October 2019

Fantastic Fixed Asset Software

Implementing this software has made reconciling the sub ledger to the general ledger extremely simple. It also allows me to generate rollforward style reports automatically, which will make audits very simple.

Pros

A lot of customizable reports, and the canned reports are very well designed. Once you've mastered the overall process, this system is a breeze to use. You can set up RAM to spit out functional journal entry uploads based on your ERP systems' needs, or if you use Intacct, it can directly interface with that ERP and do the upload for you automatically.

Cons

They have not done much work to make the interface very user friendly for today's "standard" users, but if you are used to the older Windows style of program layouts, this will feels like home.

Reasons for Choosing Asset4000

Price, and RAM has a LOT more the customization options than FAS.

June 2014

Rebecca from Ecclesiastical Insurance

Time Used: Free Trial

Review Source: Capterra


Ease-of-use

3.0

Customer support

4.0

June 2014

Asset 4000

Being able to copy an asset when creating a new identical one would make the system alot better.

Response from Real Asset Management

Replied June 2014

Hello Becky - That is easy to resolve. To 'Model' an asset in RAM's system, open the asset you want to copy, then select 'Add' and there is an option to 'Model.' This will carry over all of the details you need.

August 2016

Fu from Evergreen

Industry: Transportation/Trucking/Railroad

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

August 2016

Easy to use, great user support

We've been using Real Asset Management's fixed asset software for around 10 years. Their approach to customer service is second to none. I haven't ever had problems contacting support for help. Always contactable and no "press 1 for sales"...

Pros

It's easy to use and very logical. Once you get the idea of where to find things, everything fits into the same format So you don't have to learn different ways to solve different problems.

Cons

It does look a little old fashioned, maybe needs a face lift to bring it into the teenies. It has a graphical interface, yet you're still unable to drag and drop things to save you from having to type the same things again and again.

Response from Real Asset Management

Replied August 2016

Hello Fu, an advisor will contact you shortly as there is a session time out and we can set this up for you in a second. We can also find out your queries on drag and drop as it may already be available. If not, RAM always acts on customer feedback. The new version in Autumn 16 will bring a new look and feel so we'll make sure we get you updated asap.

November 2019

Michelle from Jensen precast

Company Size: 501-1,000 employees

Industry: Building Materials

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

5.0

Functionality

5.0

November 2019

Customer service that can ease any situation

I have had nothing but positive experiences with Asset4000. I was thrown into using this program with no real training on what to do and what the software could do. Every time I have called support they have always been helpful. They walk me through how to do things, while never getting frustrated. I love that I get the same 2-3 people who help me. You are never thrown into a que of a large call center. The people you talk to always know your name and your industry and act accordingly.

Pros

It is very user friendly and any error made can be reversed and corrected easily.

Cons

Length of time it takes for reports to process