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Kaleyra

Overview

Kaleyra 2026: Benefits, Features & Pricing

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On this page
  • Overview
  • Pricing and Plans
  • Features
  • User Reviews

Overview

Kaleyra
Kaleyra
4.5
(2)

Pricing

Pricing available upon request

About Kaleyra

Kaleyra is a platform for personalizing client communications with chatbots, voice services and other tools. The solution delivers transactional messages, OTPs and promotions to customers in a timely manner. It offers applications, websites or platforms with IVR, click-to-call and call-forwarding functionalities.

Users can chat with customers on various messaging applications, and send images or documents according to requirements. The AI-based chatbots help teams automate customer interactions. Businesses can design multi-channel communication flows using a drag-and-drop visual editor, or pre-defined templates.

Kaleyra Screenshots

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Kaleyra Pricing and Plans

Free Trial
Free Version

Basic

Pricing available upon request

No plan information available

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    Kaleyra Features

    • Popular features found in SMS Marketing
      2-Way Messaging
      Campaign Planning
      Campaign Scheduling
      Communication Management
      Contact Management
      Engagement Tracking
      Message Personalization
      Mobile Coupons
      Reporting/Analytics
      Scheduled Messaging
      Shortcodes
    • More features of Kaleyra
      API
      Audio/Video Conferencing
      Call Center Management
      Call Recording
      Campaign Management
      Chatbot
      Chat/Messaging
      IVR
      Multi-Channel Communication

    Kaleyra User Reviews

    Overall Rating

    4.5

    Ratings Breakdown

    5

    50%

    4

    50%

    3

    0%

    2

    0%

    1

    0%

    Secondary Ratings

    Ease of Use

    3.5

    Value for money

    3.5

    Customer support

    3.5

    Functionality

    3.5

    Have you used Kaleyra and would like to share your experience with others?

    MS

    Mohammed S.

    Verified reviewer

    Human Resources

    501-1000 employees

    Used daily for less than 12 months

    Review source

    Reviewed December 2022

    Day to day use of the software

    5

    Ratings Breakdown

    4
    Ease of use
    4
    Value for money
    4
    Customer support
    4
    Functionality
    icon
    Pros:
    The calls can be made using shortcuts and dialler.The calls are recorded for quality and AHT reference
    Cons:
    Instead of having and seperate dialer, it would be helpful if there was an inbuilt dial pad.

    Read More

    Anand's profile

    Anand J.

    Verified reviewer

    Non-Profit Organization Management

    51-200 employees

    Used daily for less than 12 months

    Review source

    Reviewed April 2022

    DIY Product! Good for small size organization!

    4

    Ratings Breakdown

    3
    Ease of use
    3
    Value for money
    3
    Customer support
    3
    Functionality
    icon
    Pros:
    I like where we can set up the IVR by ourselves. We don't need any IT people. And most of the features really good. And customer support is good too!
    Cons:
    It's really helpful if customer support is available over the chat 24/7.

    Read More

    Showing 1 - 2 of 2 Reviews

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