Kaleyra 2026: Benefits, Features & Pricing
Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee.
Software Advice lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Users can talk to our advisors for free to receive software recommendations matching their needs. Software providers pay us for sponsored profiles to reach users interested in their products.
Software Advice carefully verified over 2 million reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.
Researchers at Software Advice use a mix of verified reviews, independent research, and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or talk to an advisor, this has no influence on our research or methodology.
Wondering if Kaleyra is right for your organization?
Our SMS Marketing Software selection experts can help you in 15 minutes or less.
- Overview
- Pricing and Plans
- Features
- User Reviews
Overview
Pricing
Pricing available upon request
About Kaleyra
Kaleyra is a platform for personalizing client communications with chatbots, voice services and other tools. The solution delivers transactional messages, OTPs and promotions to customers in a timely manner. It offers applications, websites or platforms with IVR, click-to-call and call-forwarding functionalities.
Users can chat with customers on various messaging applications, and send images or documents according to requirements. The AI-based chatbots help teams automate customer interactions. Businesses can design multi-channel communication flows using a drag-and-drop visual editor, or pre-defined templates.
Kaleyra Screenshots

Kaleyra Pricing and Plans
Basic
Pricing available upon request
No plan information available

Confused about pricing? We've got you covered.
Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates.
Kaleyra Features
- Popular features found in SMS Marketing2-Way MessagingCampaign PlanningCampaign SchedulingCommunication ManagementContact ManagementEngagement TrackingMessage PersonalizationMobile CouponsReporting/AnalyticsScheduled MessagingShortcodes
- More features of KaleyraAPIAudio/Video ConferencingCall Center ManagementCall RecordingCampaign ManagementChatbotChat/MessagingIVRMulti-Channel Communication
Kaleyra User Reviews
Overall Rating
4.5
Ratings Breakdown
5
50%
4
50%
3
0%
2
0%
1
0%
Secondary Ratings
Ease of Use
3.5
Value for money
3.5
Customer support
3.5
Functionality
3.5
Have you used Kaleyra and would like to share your experience with others?
Mohammed S.
Verified reviewer
Human Resources
501-1000 employees
Used daily for less than 12 months
Review sourceReviewed December 2022
Day to day use of the software
5
Ratings Breakdown
Read More

Anand J.
Verified reviewer
Non-Profit Organization Management
51-200 employees
Used daily for less than 12 months
Review sourceReviewed April 2022
DIY Product! Good for small size organization!
4
Ratings Breakdown
Read More
Popular Kaleyra Alternatives
Kaleyra
Ratings Breakdown
- 3.50Ease of use
- 3.50Value for money
- 3.50Customer support
- 3.50Functionality
Pricing
Available upon request
Ratings Breakdown
- 3.97Ease of use
- 4.15Value for money
- 3.95Customer support
- 4.27Functionality
Pricing
Starting at €61.00 per month
Ratings Breakdown
- 4.78Ease of use
- 4.49Value for money
- 4.61Customer support
- 4.64Functionality
Pricing
Starting at $29.00 per month
Ratings Breakdown
- 4.57Ease of use
- 4.65Value for money
- 4.70Customer support
- 4.57Functionality
Pricing
Starting at $15.00 per month
Ratings Breakdown
- 4.86Ease of use
- 4.71Value for money
- 4.88Customer support
- 4.72Functionality
Pricing
Starting at $25.00 per month
Other Top Recommended SMS Marketing Software

Stuck Between Options?
Our experts can help you compare Kaleyra with other top options, so you can find the best fit for your needs.









