ReferralMD 2026: Benefits, Features & Pricing

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Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

ReferralMD

4.6

(5)

Pricing

Pricing available upon request

About ReferralMD

ReferralMD is a cloud-based fax management software designed to help the healthcare industry manage inbound and outbound faxes from a unified platform. Key features include task assignment, categorization, fax routing and notifications.

Healthcare providers using ReferralMD can review faxes that are related to patient referrals, medical records and spam faxes, which can be separated into referral queues, automatically added to EMRs or removed from the queue and archived according to requirements. The task management module enables supervisors to track the status of faxes, assign custom categories to each fax and receive notifications to ensure faxes are reviewed in a timely manner. Additionally, institutions can send automated weekly status updates to referral partners, ensuring improved customer service and engagement.

ReferralMD allows call centers to port over existing numbers into the system or purchase new numbers to send and receive faxes. Support is extended via FAQs, email, phone and chat and integration with various radiology information systems (RIS), practice management systems (PMS) and electronic health records (EHR) systems is offered via APIs.

ReferralMD Screenshots

ReferralMD Pricing and Plans

Starting price: $100.00

Free Trial

Free Version

Basic

$100.00

No plan information available

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ReferralMD Features

Popular features found in Appointment Scheduling
Appointment Management
Automated Scheduling
Calendar Management
Client Database
Group Scheduling
Mobile Access
Online Payments
Recurring Appointments
Reporting & Statistics
More features of ReferralMD
Access Controls/Permissions
Activity Dashboard
Activity Tracking
Alerts/Notifications
API
Appointment Scheduling
Archiving & Retention
Audience Targeting
Audit Trail
Automated Routing
Call Center Management
Campaign Management
Care Plan Management
Care Summaries
Collaboration Tools
Communication Management
Compliance Management
Confirmations/Reminders
Contact Database
Contact Management
CRM
Customizable Branding
Dashboard
Document Management
Document Storage
Drag & Drop
EHR-Agnostic
Electronic Faxes
Email to Fax
Encryption
Fax Management
Fax to Email
File Management
File Transfer
FoIP
Full Text Search
HIPAA Compliant
Insurance Eligibility Verification
Intake Management
Live Chat
Loyalty Program
Medical History Records
Messaging
Monitoring
Multi-Location
Multi-Physician
Multiple Format Support
Multiple User Accounts
No-Show Tracking
Onboarding
Online Booking
Patient Communications
Patient Education
Patient Engagement
Patient Intake
Patient Management
Patient Portal
Patient Records Management
Patient Scheduling
Performance Metrics
Physician Management
Practice Management
Predictive Analytics
Print Management
Prioritization
Progress Tracking
Purchasing & Receiving
Real-Time Analytics
Real-Time Data
Real Time Editing
Real-Time Updates
Referral Tracking
Reminders
Reporting/Analytics
Rescheduling
Role-Based Permissions
Scheduling
Secure Data Storage
Secure Messaging
Self Service Portal
SMS Reminders
Status Tracking
Task Management
Task Progress Tracking
Task Scheduling
Text Editing
Third-Party Integrations
Workflow Management

ReferralMD Integrations

NextGen Office

AdvancedMD for Mental Health

eClinicalWorks

MEDITECH Expanse

WebPT

ReferralMD User Reviews

Overall Rating

4.6

Ratings Breakdown

60%

40%

Secondary Ratings

Ease of Use

4.6

Value for money

4.3

Customer support

4.8

Functionality

4.2

Have you used ReferralMD and would like to share your experience with others?

Ron H.

Verified reviewer

Health, Wellness and Fitness

1001-5000 employees

Used daily for less than 6 months

Review source

Reviewed December 2018

The best referral management system out there

Referral leakage

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

*All information being stored in one place allowing the referral loop to be successfully closed. *Capability to interface with EHR system

Cons:

Default reporting could be more detailed but the has been open to request given

Venu P.

Verified reviewer

Information Technology and Services

11-50 employees

Used daily for less than 6 months

Review source

Reviewed April 2020

One of the best when it comes to referal management systems

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

All the information being stored in one place is really helpful and the product itself is easy to use.

Cons:

The only con is that the patients have to be entered in manually.

Danielle M.

Verified reviewer

Hospital & Health Care

51-200 employees

Used other for more than 2 years

Review source

Reviewed July 2021

Good

It’s easy to use and affordable. It very many of any complainys

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The product is easy to use and affordable. People seem to like it and have no complaints or bug/software issues

Cons:

I really can’t think of any cons regarding this product. It seems to work pretty well and my staff seems to have no issue

Isabel P.

Hospital & Health Care

201-500 employees

Used daily for less than 6 months

Review source

Reviewed November 2018

Manager

Still working on improving.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

easy access to locating referrals scanned

Cons:

Does not alert when a duplicate patient is being entered. Have to add all the patients in manually

Zoe S.

Hospital & Health Care

11-50 employees

Used weekly for less than 6 months

Review source

Reviewed November 2018

Excellent product and great support

We have gained better insight into our referral volume, processing times, appointment wait times, no-show rates, etc. This provides us the opportunity to conduct targeted quality improvement to enhance patient access and satisfaction.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Improved communication and tracking for referral management.

Cons:

Would like to have the ability to share appointment information with patient (we understand that this functionality is under development).

Showing 1 - 5 of 5 Reviews