TeamViewer ONE 2026: Benefits, Features & Pricing

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Overview
User Interface
Pros and Cons
Popular Alternatives
Popular Comparisons
Pricing and Plans
Features
Integrations
User Reviews

Overview

TeamViewer ONE

4.6

(11617)

Pricing

Starting at $24.90 per month

About TeamViewer ONE

TeamViewer is a digital workplace platform designed for remote desktop access, IT support, and device management. It is used by IT professionals, enterprises, managed service providers, and organizations across industries such as automotive, agriculture, logistics, manufacturing, retail, healthcare, banking, and the public sector. The platform supports businesses of various sizes, from individual users and small businesses to large enterprises managing devices across multiple locations.

The platform provides remote connectivity features that allow users to access and control devices from any location, deliver technical support, and monitor IT infrastructure in real time. It includes capabilities to detect and resolve IT issues proactively, using automated remediation to reduce manual tasks. Security features include compliance with ISO/IEC 27001, HIPAA/HITECH, and SOC 2 and 3 standards, as well as two-factor authentication, single sign-on support, and conditional access controls. Additional features include asset and patch management, mobile device management, endpoint protection, and augmented reality solutions for industrial applications.

TeamViewer is a cloud-based platform wi...

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TeamViewer ONE User Interface

Popular TeamViewer ONE Alternatives

Main Product

TeamViewer ONE

4.6

(11617)

Ratings Breakdown

4.61Ease of use
4.37Value for money
4.30Customer support
4.56Functionality

Pricing

Starting at $24.90 per month

Get Price

Alternative Product

Zoho Assist

4.7

(1361)

Ratings Breakdown

4.71Ease of use
4.69Value for money
4.61Customer support
4.63Functionality

Pricing

Starting at ₹480.00 per month

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Alternative Product

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4.7

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Ratings Breakdown

4.61Ease of use
4.55Value for money
4.43Customer support
4.56Functionality

Pricing

Starting at $8.75 per month

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Alternative Product

Supremo Remote Desktop

4.7

(447)

Ratings Breakdown

4.76Ease of use
4.72Value for money
4.64Customer support
4.50Functionality

Pricing

Starting at $109.00 per year

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Alternative Product

ISL Light

4.7

(779)

Ratings Breakdown

4.71Ease of use
4.47Value for money
4.72Customer support
4.59Functionality

Pricing

Starting at $16.90 per month

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Alternative Product

GoTo Meeting

4.4

(11525)

Ratings Breakdown

4.41Ease of use
4.31Value for money
4.30Customer support
4.35Functionality

Pricing

Starting at $14.00 per month

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TeamViewer ONE Pros and Cons

We analyzed 11,617 verified reviews for TeamViewer ONE to find out what actual users really think.

Select to learn more

Intuitive Interface For All Users

The platform is simple to navigate, with a user-friendly design that suits both tech-savvy and novice users. Quick setup, clear menus, and straightforward controls make remote sessions and assistance easy to manage for everyone.

TeamViewer ONE Pricing and Plans

Starting price: $24.90 per month

Free Trial

Free Version

TeamViewer Remote Access

$24.90

flat rate, per month

Plan includes:

1 Licensed user
1 Concurrent connection (channel)
Up to 3 concurrent sessions per channel (in tabs)
3 Managed devices
Remote printing
File transfer / queuing

TeamViewer Business

$50.90

flat rate, per month

Plan includes:

200 Managed devices
TeamViewer Intelligence
Google Meet integration
Phone support (in 33 languages)
Unlimited attended devices to connect to
Record and playback sessions
Switch sides
Custom branding
TeamViewer AI

TeamViewer Premium

$112.90

flat rate, per month

Plan includes:

15 Licensed users
1 Concurrent connection (channel)
Up to 10 concurrent sessions per channel (in tabs)
300 Managed devices
Unlimited devices to connect from
Outgoing connection reporting
TeamViewer AI

TeamViewer Corporate

$229.90

flat rate, per month

Plan includes:

30 Licensed users
3 Concurrent connections (channels)
Up to 15 concurrent sessions per channel (in tabs)
500 Managed devices
Incoming connection reporting
Mass deployment
TeamViewer AI

TeamViewer Tensor

Pricing available upon request

Plan includes:

Single sign-on (SSO)
TeamViewer AI
Mobile Device Support
Enhanced mass deployment (MSI)
Auditability (audit log and API)
Premium 24-hour support available (SLA required)
Multitenancy (add-on)
Conditional Access (add-on)
DEX Essentials (add-on)
Mobile SDK (add-on)

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TeamViewer ONE Features

Features of TeamViewer ONE
Access Controls/Permissions
Active Directory Integration
Activity Tracking
AI Copilot
AI/Machine Learning
AI Summarization
Alerts/Escalation
Alerts/Notifications
Anomaly/Malware Detection
Anti Virus
API
Application Management
Application Security
App Management
Asset Discovery
Asset Tracking
Assignment Management
Audio Calls
Audit Trail
Authentication
Automated Routing
Automatic Backup
Automatic Patch Deployment
Automatic Scans
Backup and Recovery
Barcode/Ticket Scanning
Behavioral Analytics
Billing & Invoicing
Build Automation
BYOD Management
Change Management
Chatbot
Chat/Messaging
Client Portal
Collaboration Tools
Commenting/Notes
Communication Management
Compliance Management
Configuration Management
Contact Management
CRM
Customizable Branding
Customizable Fields
Customizable Forms
Customizable Reports
Customizable Templates
Customization
Dashboard
Data Visualization
Deployment Management
Desktop Virtualization
Device Auto Discovery
Device Management
Diagnostics Tools
Disaster Recovery
Documentation Management
Document Management
Drag & Drop
Electronic Signature
Email Management
Emergency Notification
Encryption
Endpoint Management
Endpoint Protection
Enrollments/Onboarding
Event Analysis
Event Logs
File Management
File Quarantining
File Sharing
File Transfer
For MSPs
For the IT sector
Help Desk Management
HIPAA Compliant
Incident Management
Inventory Management
Issue Management
IT Asset Management
IT Asset Tracking
IT Reporting
Kiosk Mode
Knowledge Base Management
Knowledge Library
Knowledge Management
Live Chat
Location Tracking
Maintenance Scheduling
Meeting Management
Mobile Access
Mobile App
Mobile Device Management
Monitoring
Multi-Device Support
Multi-Factor Authentication
Multiple Monitor Access
Multiple User Accounts
Network Provisioning
Network Security
Network Wide Management
Password Management
Patch Management
Performance Metrics
Performance Monitoring
Personalization
Personally Identifiable Information Protection
Policy Management
Print Management
Prioritization
Problem Management
Process/Workflow Automation
Projections
Project Management
Project Time Tracking
Ransomware Protection
Real-time Alerts
Real-Time Analytics
Real-Time Chat
Real-Time Data
Real-Time Monitoring
Real-Time Notifications
Real-Time Reporting
Real-Time Updates
Remediation Management
Remote Access/Control
Remote Access & Monitoring
Remote Monitoring & Management
Remote Printing
Remote Support
Remote Update/Installation
Remote Wipe
Reporting & Statistics
Role-Based Permissions
Scheduling
Screen Recording
Screen Sharing
Search/Filter
Secure Data Storage
Secure Login
Security Management
Security Tools
Self Service Portal
Server Monitoring
Service History
Service Level Agreement (SLA) Management
Service Request Management
Session Recording
Session Transfer
Single Sign On
Software Management
SSL Security
Summary Reports
Support Ticket Management
Support Ticket Tracking
Surveys & Feedback
Tagging
Task Scheduling
Third-Party Integrations
Threat Response
Ticket Management
Troubleshooting
Two-Factor Authentication
Two-Way Audio & Video
Unattended Access
Usage Tracking/Analytics
User Management
Version Control
Video Chat
Video Conferencing
Video Support
Vulnerability Management
Vulnerability Scanning
Website Monitoring
Whiteboard
Whitelisting/Blacklisting
Wireless Internet Access Control

TeamViewer ONE Integrations

Microsoft Outlook

Integration rated 4.8 from 15 reviews

AnyDesk

Integration rated 4.3 from 14 reviews

SysAid

Zendesk Suite

Zoho CRM

NinjaOne

See all 21 integrations

TeamViewer ONE User Reviews

Overall Rating

4.6

Ratings Breakdown

68%

28%

Secondary Ratings

Ease of Use

4.6

Value for money

4.4

Customer support

4.3

Functionality

4.6

Junaid E.

Verified reviewer

Hospitality

201-500 employees

Used daily for less than 2 years

Reviewed August 2025

Great Remote Access Tool

My experience with TeamViewer has been positive. It is easy to setup, reliable, and secure, making remote access simple and stress free. The connection quality is excellent and features are well thought out.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I liked how easy it is to use TeamViewer even with people who are not tech-savy. TeamViewer offers great value for money, helping save time and reduce travel cost. I found easy and quick to share files with TeamViewer compare to the platform I used in the past.

Cons:

TeamViewer is fast and reliable, but mobile phone support is pricey for occasional users. A pay as you go option would make it much more appealing.

Reasons for choosing TeamViewer ONE

I considered AnyDesk, Chrome Remote Desktop, and Splashtop. AnyDesk worked fine but felt less stable and polished compared to TeamViewer. I also felt comfortable with TeamViewer user interface which is kind of easy to use compare to others.

Reasons for switching to TeamViewer ONE

I switched from AnyDesk because I found TeamViewer more stable, with smoother connections and better overall performance.

Vendor Response

Hello Junaid, Thank you for taking the time to review and share your experience with us. We take the opportunity to invite you to click on the following link, where you will find a guide so you can have a complete TeamViewer experience: https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-remote/ Have a great day! Valeria/TeamViewer

Replied September 2025

Dale B.

Verified reviewer

Civil Engineering

51-200 employees

Used daily for more than 2 years

Review source

Reviewed November 2025

International TeamViewer End User Support, top notch quality.

I have been using TeamViewer for over 20 years, I have supported end users in India, St. Thomas, St. Croix, continental US, and Europe. I have had great success with the product that TeamViewer provides.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

TeamViewer is easy to use, and TeamViewer helps me provide quality support to my end uses. I'm able to support my end users all across the globe, India, St. Thomas, St. Croix, continental US, and Europe

Cons:

To be honest, as long as my end users have internet access I have nothing to dislike about TeamViewer.

Reasons for choosing TeamViewer ONE

I had used TeamViewer on a previous job and found it to be much easier to install and use.

Vendor Response

Hi Dale, Thank you for your review and for sharing your experience. We are happy to have you on board for such a long time and to know that TeamViewer has helped you deliver support globally We look forward to continuing to work together for many years to come. Wish you a great day and all the best. Valeria/TeamViewer

Replied December 2025

Miguel B.

Verified reviewer

Information Services

2-10 employees

Used weekly for more than 2 years

Review source

Reviewed October 2023

A good program for remote acces on almost any platform

The free version offers a lot of features and a good experience overall, setting up for remote acces is easy and fast, remote control works well and it has some features to complement it. A really good option if you want to manage many devices hassle-free.

Ratings Breakdown

Ease of use

Previously 5

Value for money

Functionality

Previously 4

Pros:

Setting up its fast and don't require any technical experience, the user interface is easy to learn and use (Before update), diagnostic feature is nice to have if you got limted acces to the devices you want to control.

Cons:

The new interface is complicated but you can still switch to the old one, premium version isn't friendly if you have less than 10 devices at least.

Debbie M.

Verified reviewer

Accounting

2-10 employees

Used daily for more than 2 years

Review source

Reviewed November 2025

Disappointing Service

I have been a teamviewer customer for a number of years and realised I was paying for the more expensive product which I haven't required for some time. When I asked to down grade to a more affordable option I was advised that I had to pay for the higher rate for 12 months before I could downgrade. I have decided not to use the product purely for this reason.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Very easy to use, file sharing is great no bugs or issues. This allows working remotely with clients and contractors.

Cons:

Expensive for an individual, do not consider this product value for money. There are many free options available now.

Reasons for switching to TeamViewer ONE

I believed it was more secure but because of my experience with the customer service team I have reverted back to Anydesk

Vendor Response

Hello Debbie, Thank you for sharing your honest feedback and for being a loyal customer over the years. We’re glad to hear that the product’s ease of use and file-sharing features have supported your remote work. We’re truly sorry to learn about your experience with the downgrade process and understand how frustrating that must have been. Your feedback is incredibly valuable, and we’ll make sure it’s shared with the team to improve flexibility for our customers. Best regards, Valeria/TeamViewer

Replied January 2026

Ashutosh S.

Verified reviewer

Hospital & Health Care

501-1000 employees

Used daily for more than 2 years

Review source

Reviewed December 2025

Makes Remote Support Simple and Efficient

Despite a few drawbacks, TeamViewer has been a dependable and efficient tool for us. It saves a lot of time, makes remote support simple, and consistently performs well. We’re overall very satisfied and plan to keep using it.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Very easy to use — even non-technical users can follow the connection steps. Stable and fast remote sessions — works smoothly even on average internet connections. Cross-platform support — Windows, macOS, Linux, mobile apps — everything connects seamlessly. Great for remote troubleshooting — screen sharing, file transfer, and session recording are extremely helpful. Strong security — two-factor authentication and session logs provide good peace of mind

Cons:

Occasionally the remote session freezes or lags, especially during large file transfers or when switching displays, and sometimes the connection drops unexpectedly, requiring a full reconnect to continue working smoothly.

Reasons for switching to TeamViewer ONE

We switched to TeamViewer because it offered a more reliable connection and smoother remote sessions compared to our previous tool. The setup was easier, the interface was more user-friendly, and the overall performance felt much more stable and consistent.

Vendor Response

Hello Ashutosh, Thank you for sharing your experience! We’re really glad to hear that TeamViewer has been a dependable, efficient tool for your team. It’s great that it helps you save time and makes remote support simple and reliable. Regarding your comment about the drawbacks, when experiencing connection issues, we recommend ensuring that both devices are running the latest version of TeamViewer. If the software is up to date, restarting both devices and, if possible, rebooting the WiFi router may help resolve the issue. Your feedback means a lot to us! All the best, Valeria/TeamViewer

Replied January 2026

Will M.

Verified reviewer

Information Technology and Services

Self-Employed

Used daily for more than 2 years

Review source

Reviewed November 2025

TeamViewer was the hands down choice for my IT support needs

Experience has been very good especially having worked IT support in northern Montana where driving 75 miles to help a client was just out of the question. Working with the client with my TV was phenomenal

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The full administrative rights (capability) to manage hosts completely. Connectivity with even slower host internet connections has been great. Customer support with a client's host hundreds of miles away made my job a lot easier. TV's capabilities

Cons:

For me as a small IT person supporting a small number of hosts, the cost having to go to v15.x from my 12 was a bit overwhelming, even with the 2-for-1 rate. A feature that may be impossible I could have used several times is the capability to access a hosts BIOS. Ended having to go to the client's home to resolve issues that required BIOS access.

Reasons for choosing TeamViewer ONE

Power and full control of the tasks I need to accomplish

Vendor Response

Hello Will, Thank you so much for your rating and for sharing your experience with us, Cases like the one you describe are very interesting to know about because it offers us a broader spectrum that we sometimes haven't considered and that can help us improve and expand our remote control tool. We take the opportunity to invite you to click on the following link, where you will find a user's guide so you can have a complete TeamViewer experience: https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-remote/ Have a nice day! Valeria/TeamViewer

Replied January 2026

Soon Tai W.

Verified reviewer

Financial Services

51-200 employees

Used daily for more than 2 years

Review source

Reviewed November 2025

My review on Teamviewer

I find Teamviewer still the best software for remote support the user, especially dealing with those user no knowledge how to install to allow remote access

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Centralize access control by policy is very easy to use and prevent unauthorize access and easy to deploy

Cons:

Too costly but we have no choice to use as it easy to deploy without much end user efforts. Another issue on auto terminated application when too many tab opened.

Reasons for switching to TeamViewer ONE

Exploring but unable to assign policy control the access

Vendor Response

Hello Soon Tai, Thank you for your review. However, regarding your comment about the auto-terminated application when too many tabs are opened, we would need more details and, if possible, some screenshots to better understand your case and give you the proper assistance. Please visit our TeamViewer Community https://community.teamviewer.com, where you can share more information with us. Thank you in advance. Best, Valeria/TeamViewer

Replied January 2026

SERGUEI K.

Verified reviewer

Food & Beverages

201-500 employees

Used daily for more than 2 years

Review source

Reviewed November 2025

Still love it...

I've been with TV from their beginning and i loved it. Until they started to pack in it as many features as they could think about. It was a sleek, reliable tool, sitting in the corner somewhere and let me to connect with any resource just by double click on the name. IF (And it is a very big IF) I needed any details, i could call them up through 'Properties' Now it is a huge monster half-screen size with tons of unneeded information, icons and whatnot. To connect with something you need to go through the whole series of clicks and manipulations. I'm not even talking about totally unfamiliar look which you really need to learn. It seems all companies compete in changing their interfaces and poor users have to waste their time for learning a new interfaces of this program and that program instead of simply continue to work. And attempts to pack in a 1000 of features into one program is disastrous. Giving you a free idea - make a 'Light' version, just for remote control, as the initial version was - it will be sold by a landslide, I'll be the first in line. Not that I expect you to do that :)

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

There are many good things to be said about TV. I am with TV since their very first versions and it says something about its quality, given it never has been on cheap side. I don't have to think about what to install - i always install a full client. This allows me to log in to ANY computer with full client and work as from your own computer, all resources available, familiar workspace. Means I can go to any location, find spare machine, log in and access any server or workstation/laptop. Gives me an unmatched freedom and makes my life as an IT manager and life of my admins so much easier. Also, Teamviewer is extremely reliable and connects through any firewalls with ease.

Cons:

Interface. The very first interface was slim, simple, logical and easy to use. Took a little from screen space, could be moved somewhere in the corner. Double click connected you to any machine. Now it is heavy and huge monster with no logic whatsoever. Hard to navigate. Tons of unneeded details. To do a simple thing requires to navigate to it through a pile of totally nonsensical icons and even after that you need to specifically choose what to do instead of simple double click on the name of the resource. Chat window, taking a quarter of the screen? Seriously? I need chat only to ask a few quick questions; it is not my main area where my work is. I seriously consider looking for alternative, especially having in mind that TV is very heavy priced, it is becoming a burden for our midsize business.

Reasons for choosing TeamViewer ONE

Exceptional ease of use (initially), reliability, and a habit - I've been using it from their first versions.

Vendor Response

Hello Serguei, Thank you for your honest feedback and for taking the time to detail your experience. Regarding your comment about the new interface, ease of use is critical, and your insights on interface complexity and pricing will help us guide improvements. However, we would like to invite you to click on the following link, where you will find a guide for the new UI to make your journey in TeamViewer easier: https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-remote/. Finally, please be assured that your feedback is incredibly valuable, and we will ensure it reaches the relevant team. All the best! Valeria/TeamViewer

Replied December 2025

Cecilia Y.

Verified reviewer

Security and Investigations

2-10 employees

Used daily for more than 2 years

Review source

Reviewed December 2025

Teamviewer: An essential for your toolkit.

It is simple to navigate, easy to learn and use, and provides many opportunities for our business partners to collaborate with our company. This not only teaches our customers different strategies for problem-solving, but also develops excellent opportunities for building great relationships with our customers.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Teamviewer is an absolute essential for me. It is the most helpful business solution we have and our customer service depends on it.

Cons:

There has only been one instance where I did not have what I needed within Teamviewer. It is a big inconvenience and pain-point, but not a deal-breaker. There is no way to export a list of End Point computers. In the forums, this was a frequently-discussed frustration by multiple customers, and one that could be addressed without too much development time/hours.

Reasons for choosing TeamViewer ONE

Ease of integration, Reputation/Trust Value, Ease of Use for Endpoint users

Vendor Response

Hello Cecilia, Thank you so much for taking the time to share your experience and thoughts with us. It’s great to hear how TeamViewer is helping your business partners collaborate effectively. Building strong relationships while teaching problem-solving strategies to your customers. Regarding your comment about exporting the endpoints, we would suggest visiting our TeamViewer Community at https://community.teamviewer.com, where you can share more details and even screenshots for proper assistance. Hoping to see you there. Best, Valeria/TeamViewer

Replied January 2026

Ross T.

Verified reviewer

Information Technology and Services

2-10 employees

Used daily for more than 2 years

Review source

Reviewed November 2025

Teamviewer - time saver at a reasonable price.

I support clients across Australia and mostly using Teamviewer. On-site visits can be kept to a minimum meaning better value for the client and the ability for me to do more in the one day.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Have been using Teamviewer for many years and unlike other similar products it remains consistent. Very easy to use, small footprint on the client machine, and simple to activate a new connection.

Cons:

The latest "new" layout does not seem as friendly as the old version when using a computer as the master. I don't use TV on a mobile phone and it seems the newer layout is designed more for phone use.

Reasons for choosing TeamViewer ONE

Much more flexible, ability for unattended access, far better facilities.

Reasons for switching to TeamViewer ONE

Much easier operation, ability to use Host for unattended access.

Vendor Response

Hello Ross, Thanks for sharing your experience! It’s great to hear that TeamViewer has been a reliable solution for you over the years and continues to deliver value by reducing on-site visits and improving your IT support to your clients across Australia. Regarding the new layout, we really appreciate your feedback. Our goal is to make the interface intuitive across all devices, so thank you! Therefore, we would like to invite you to click on the following link, where you will find a guide for the new UI in order to make your journey in TeamViewer easier https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-remote/ Finally, please be assured that your comment will be forwarded to the relevant team. All the best! Valeria/TeamViewer

Replied January 2026

Showing 1 - 10 of 11617 Reviews

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