Bonterra DonorDrive 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

Bonterra DonorDrive

4.2

(36)

Pricing

Pricing available upon request

About Bonterra DonorDrive

DonorDrive is a cloud-based fundraising solution that helps nonprofits raise money through events and campaigns. The solution helps users create customized donation pages. It also allows donors to make contributions via desktop or mobile device.

DonorDrive allows users to create pages with their personal stories, images and videos in order to connect with donors. The solution provides a fundraising motivation engine that allows nonprofit staff to communicate with donors through tweets, emails and text messages. Users can also download reports and apply filters to view trends and the performance of fundraising events.

DonorDrive provides donors the option of setting up recurring donations, and it suggests donation amounts. Donors can also search for events and download receipts. Support is offered via email, phone and through an online help form.

Bonterra DonorDrive Screenshots

Bonterra DonorDrive Pricing and Plans

Starting price: $2,000.00

Free Trial

Free Version

Basic

$2,000.00

No plan information available

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Bonterra DonorDrive Features

Popular features found in Fundraising
Campaign Management
CRM
Event Management
For Nonprofits
Membership Management
Mobile Giving
Pledge Management
Receipt Management
Recurring Giving
Registration Management
Reporting & Statistics
Volunteer Management
More features of Bonterra DonorDrive
Activity Dashboard
API
Attendee Management
Campaign Analytics
Communication Management
Contribution Tracking
Credit Card Processing
Customizable Branding
Customizable Reports
Dashboard
Donor Management
Electronic Payments
Event Scheduling
For Virtual Events
Fundraising Management
Gamification
Gift Matching Management
Goal Setting/Tracking
Mobile Access
Payment Processing
Real-Time Analytics
Real-Time Reporting
Recurring/Subscription Billing
Social Media Integration
Third-Party Integrations
Ticketing

Bonterra DonorDrive Integrations

Google Analytics 360

Meta for Business

Bonterra DonorDrive User Reviews

Overall Rating

4.2

Ratings Breakdown

42%

14%

Secondary Ratings

Ease of Use

4.2

Value for money

4.1

Customer support

4.6

Functionality

3.9

Derek L.

Verified reviewer

51-200 employees

Used daily for more than 2 years

Reviewed May 2018

DonorDrive is a great tool for peer-to-peer fundraising

DonorDrive is a great resource for my students. I love many of the functions DonorDrive has available and I'm not sure if any other peer-to-peer fundraising sites can really compare. The benefits of using DonorDrive outweigh of the negatives.

Ratings Breakdown

Ease of use

Functionality

Pros:

Ability to schedule messages to participants and set up trigger notifications Email campaigns make it easy to reach out and connect with all participants and donors Insights for communication sent to participants and donors via email campaigns is great - looking forward to insights for scheduled messages and triggered notifications!

Cons:

Information for custom registration questions lives in a different space than custom reports. I wish i could pull a custom report that includes custom questions. There is no ability to schedule what time notifications go out. There is no check-in option for events. I have to run a report, export it, then either print it or have it on a shared drive for check in.

Verified

Reviewer

51-200 employees

Used daily for more than 2 years

Reviewed April 2018

DonorDrive is a great platform for our end users (donors & participants) and for admins too.

We are able to facilitate nearly 300 P2P fundraising events (and ticketed events) with the DonorDrive platform. We utilize it to pull reports on fundraising and donor data, communicate with participants, and provide landing pages/personal fundraising pages to nearly 300k participants. My industry is not correct below - it says Accounting but it should say Nonprofit management.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

What I like most about DonorDrive is their responsiveness and willingness to improve the donor and participant experience on the platform. I have used the platform in different capacities since 2011 and the experience has continued to improve. Where there are challenges (transitioning to mobile, or support needed for a landing page not working for whatever reason) the team is *VERY* responsive. The admin side has also had a lot of improvements to increase the ease of pulling reports, viewing data, and setting up automated communication.

Cons:

What I like least about DonorDrive is that the mobile experience could improve. The pages are optimized for mobile but could be better and the payment process could be shorter for users that are not signed in. The mobile admin experience would be improved by the use of an app vs. utilizing safari. DonorDrive has partnered with Charity Dynamics to offer a mobile experience to participants where they can ask for donations and thank their donors - which we have seen increase our participant fundraising. Our events do wish that they could have a similar mobile app where they see reporting/admin features from mobile. We know our audience is mobile first, so we hope this experience continues to improve.

Linda S.

Marketing and Advertising

51-200 employees

Used daily for more than 2 years

Reviewed April 2018

Donor Drive is somewhat confusing at times on the back end, but very much so on the front end.

It did the job. It allowed people to register and fundraise for this event, but not without problems along the way.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It does what it needs to do, but not always without a struggle. Like the ability for participants to customize their page, albeit limited. Like the fact that we can ask for fees.

Cons:

Limited ability to change the templates. I don't care for the way the dollar amounts are displayed for fundraisers. I've gotten countless calls asking why it shows zero dollars because of the breakdown of team/individual reporting. Maybe have two thermometers or gauges running side by side. It's also behind in the fact that it cannot accept newer means of donations including venmo and text to donate. Limits to fonts are also a negative. It is truly a negative that it sometimes takes days for a minor correction to be made by the developers. The fact that I can no longer send emails out is a problem. The one day delay in sending notifications is not good. When entering an Organization, I don't think a name should be a required field, especially when inputting a donation Need a way to track if incentive items have been received by a participant. Would like a better way for returning participants to register. It's always a point of confusion, and if they miss that one link, they're registering as a new participant and they get mad because the system tells them their email is already in use. If using another one, they lose their history. Reporting is weak and limited, especially when I have to create more than one report because of a lack of choices.

Verified

Reviewer

Non-Profit Organization Management

11-50 employees

Used daily for more than 2 years

Review source

Reviewed March 2022

Best Peer-to-Peer option, hands down

DonorDrive is an awesome group to work with. They care about their clients, and they are responsive to issues. Data access is excellent, dashboarding and participant information is really quite good.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

DonorDrive has been vital for our fundraisers. It is the best in-class software for peer to peer fundraising, and is quite solid for other types of digital fundraising as well. Their new mobile app is incredible and extremely fast.

Cons:

It takes a bit of time to set up, especially in a large ecosystem.

Beau K.

Verified reviewer

Higher Education

1001-5000 employees

Used daily for less than 6 months

Review source

Reviewed December 2019

Good Service When Not Crashing

We are able to outsource our philanthropic websites instead of creating and managing one ourselves. The websites are surprisingly attractive and easy to use/manage. It saves our company a lot of time and money to use their services. However, it seems as if they have no cyber security for DDoS attacks. Our customers were getting double and triple charged for a week from the attack. Also, they do not automate certain functions that should be automated, like platinum upgrades for Extra-Life.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

My favorite part of DonorDrive as a user is that all of their websites are similar formats (on the admin side). We source a couple websites with them and if you know how to work one website from DonorDrive, you can work with the other ones as well. DonorDrive makes websites that are very easy to control on the admin side. I am not an IT professional but I can answer almost any troubleshooting inquiries that I receive.

Cons:

I dislike how hard it is to help our customers that are trying to donate in Canadian Dollars. On our website, Canadian donors can choose CAD to pay with; however, many of them send us tickets that show they paid in United States dollars, which means they paid more money in CAD then they originally wanted and usually need refunds of a few bucks here and there. There are many issues for Canadian donors. On top of that, DonorDrive usually takes a while to respond to bugs - I would like quicker customer service.

Verified

Reviewer

51-200 employees

Used daily for more than 2 years

Reviewed April 2018

Great customer support team, but not on the leading edge

Reporting, fund collection, some customization.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Since the team is small, there is flexibility in what you can as for. They are open to ideas and willing partners in development. Once familiar with the systems, I am able to make most changes without having to consult their team. When needed, they are very responsive.

Cons:

Since this is a smaller company, they are not at the forefront of development. There are features that should be standard for online fundraising packages and have not yet been developed by this company. When asked for those items, they are open to development, but often ask for a fee. Even when this development would clearly be a greater benefit to keeping the company up-to-date with competition in the field.

Verified

Reviewer

51-200 employees

Used daily for more than 2 years

Reviewed April 2018

We have been working with Donor Drive for Peer to Peer fundraisers for 5+ years.

All in all, we have had a good experience with Donor Drive. We have had the ability to support many different types of Peer to Peer fundraising on the platform. They have always been great about helping us to understand the roadmap that they are building against and see where are needs can fit into that roadmap.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

As we have worked with them over the years they have steadily improved the technology and options that are a part of their platform. There is a lot of flexibility in the platform.

Cons:

One of the challenges that we have had is that ability to identify a user over multiple instances of Donor Drive. We also have not had any luck working with them to consume data from an API we have created to remove a manual process

Laura H.

Verified reviewer

Used daily for more than 2 years

Reviewed April 2018

Working with DonorDrive has been a dream!

DonorDrive gave use incredibly flexible and customizable fundraising software at an amazing price. Additionally, their customer service is world-class!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I love the user-friendliness of this software, but what I love the most is the incredible amount of patience and support I get from the uber-wise customer service team.

Cons:

In an ideal world, I would like the ability to have human-readable URLs in place. I also think that it would be really helpful if the administrator knows a bit of coding -- sometimes that seems to be the quickest route to solving a problem, and I am not skilled in that area at all.

Jennifer D.

Verified reviewer

Used daily for more than 2 years

Reviewed April 2018

Easy to use software with great tech support to back up the product

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I appreciate the reports that compare this year's events to previous years events. It's especially helpful when you are trying to reengage previous participants.

Cons:

Occasionally the search feature for a constituent does not work properly. In this case if you do the extra step and go to advanced search the information is found.

Verified

Reviewer

51-200 employees

Used daily for more than 2 years

Reviewed April 2018

User-friendly, simple, versatile