VolunteerMark 2026: Benefits, Features & Pricing

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Wondering if VolunteerMark is right for your organization?

Our Volunteer Management Software selection experts can help you in 15 minutes or less.

On this page

Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

VolunteerMark

4.2

(32)

Pricing

Starting at $39.00 per month

About VolunteerMark

VolunteerMark is a cloud-based volunteer management solution that helps businesses to manage their interactions with volunteers. The solution also offers integrated functionality for charity event planning.

Volunteers can access the solution via Facebook, Google, or LinkedIn.Organizations can communicate with, schedule and report on volunteers. The solution can send SMS messages and emails to volunteers, track attendance and hours and more. The solution helps in volunteer recruitment as users can share volunteer opportunities across the solution’s native volunteer network, as well as email marketing campaigns and social media networks.

VolunteerMark helps users measure progress through real time analytics. Additionally, it offers features like multiple administrators, data migration support, custom fields and tags. Services are offered on a monthly subscription basis that includes support via phone, email and through an online knowledge base.

VolunteerMark Screenshots

VolunteerMark Pricing and Plans

Starting price: $39.00 per month

Free Trial

Free Version

Free

$0.00

per feature, per month

Plan includes:

Custom Fields
Easy Signup Using Social Media Account
Email Support Within 48 Hours
Import/Export Volunteer Data
List View
Mobile Application for Volunteers
Share Positions in Social Media
Track Volunteer Skills and Availability
Upload Images and Logos
Volunteer Recruiting

Basic

$39.00

per feature, per month

Plan includes:

Automatic Approval of Volunteers and Volunteer Hours
Custom Fields
Easy Signup Using Social Media Account
Email Support Within 8 Hours
Friendly Reminders
Import/Export Volunteer Data
List View
Mobile Application for Volunteers
Online Chat Support for 5 Days a Week
Share Positions in Social Media

Essential

$89.00

per feature, per month

Plan includes:

100 Messages Per Month
Automatic Approval of Volunteers and Volunteer Hours
Backup Bot (Waitlist)
Custom Email Templates
Custom Fields
Easy Signup Using Social Media Account
Emailing Volunteers
Email Support Within 1 Hour
Friendly Reminders
Import/Export Volunteer Data

Royale

Pricing available upon request

Plan includes:

250 Messages Per Month
Accept Donations
Automatic Approval of Volunteers and Volunteer Hours
Backup Bot (Waitlist)
Custom Email Templates
Custom Fields
Data Migration
Easy Signup Using Social Media Account
Emailing Volunteers
Email Support Within 30 Mins

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VolunteerMark Features

Popular features found in Volunteer Management
Attendance Tracking
Event Management
Member Directory
Membership Management
Mobile Access
Recognition Management
Registration Management
Self Service Portal
Time Tracking
Volunteer Recruiting
More features of VolunteerMark
Access Controls/Permissions
Activity Dashboard
Activity Tracking
Alerts/Notifications
API
Assignment Management
Attendance Management
Calendar Management
Communication Management
Contact Management
Customizable Branding
Customizable Fields
Customizable Forms
Customizable Reports
Data Import/Export
Document Storage
Event Scheduling
For Nonprofits
Personalization
Real-Time Analytics
Real-Time Reporting
Reminders
Reporting & Statistics
Scheduling
Search/Filter
SMS Messaging
Summary Reports
Third-Party Integrations
Volunteer Management

VolunteerMark Integrations

LinkedIn for Business

SendGrid

Stripe

Meta for Business

Twilio

VolunteerMark User Reviews

Overall Rating

4.2

Ratings Breakdown

47%

28%

22%

Secondary Ratings

Ease of Use

4.0

Value for money

4.0

Customer support

4.5

Functionality

3.7

Joshua G.

Verified reviewer

Education Management

10000+ employees

Used daily for less than 2 years

Review source

Reviewed May 2021

VolunteerMark for Education

Volunteermark is easily to use, and useful to organize people, events and groups. It is a must for any organization.

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

VolunteerMark is easy to set up and very useful in organizing and managing volunteers and vistors in any school. From setting up specific appointment times for parents to come in to organizing specific meetings and grade level parents, all are easy to manage. It can be accessed through social media, apps and links. It is readily accessible to all.

Cons:

The only drawback was making an inpromtu event or a one time event. If it is not reoccuring, it is hard to create an event for this. It would have to be specified in the description.

Reasons for switching to VolunteerMark

It is more compatible with social media apps. It is more user friendly and easily accessible.

Lisa S.

Verified reviewer

Music

2-10 employees

Used daily for less than 6 months

Reviewed August 2025

Happy so far

We have just signed up and the hardest part is done. VolunteerMark customer support have been indispensable.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

We are a small non profit. Our volunteer pool is only made up of internal families. This has been almost a seamless transition from our previous vendor. The chat is actually monitored and responses and solutions are quick!

Cons:

Some of the views on the volunteer pages is a bit clunky. It would be helpful to be able to customize views and to see volunteer sign up numbers for each opportunity in calendar view

Reasons for choosing VolunteerMark

VolunteerMark is best fit for our needs.

Reasons for switching to VolunteerMark

Very unhappy with customer service. Families found it very difficult

Jennifer J.

Verified reviewer

Non-Profit Organization Management

2-10 employees

Used weekly for less than 12 months

Review source

Reviewed August 2022

Volunteer Mark Review

difficult. Like I said, I have to do all the signing up of the volunteers. Your customer service is very helpful. But I have needs at times that you can not do or help with. We want to stay with it, but that has to be made more user friendly as well as the email options. You have to be able to send invitations and flyers in the text.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The customer service is great. I can see the calendar and the activities. I can make changes to my volunteers. It is a good communication tool.

Cons:

Very hard for volunteers to use. It is not user friendly at all.....I have to assign almost all of my volunteers because they can't seem to get into the system to do it themselves. This is really bad. We might have to find another option because it is so hard on our volunteer. Also the email will not let you put PDF or other poster type invites to send out. You can not even use a document from word. It takes all the different fonts away. You can only use as an attachment which is bad. Volunteers don't want to open attachments. They want to see the invitation when they open the email. That needs to be made user friendly. also as the administrator you can not see all the volunteers who signed up for the month at once. You have to click on the day and the event. This is hard. you can't print out a calendar with all the names of volunteers when and what time.

Reasons for choosing VolunteerMark

I thought had all the volunteer items we needed. The calendar and the database. but not user friendly

Reasons for switching to VolunteerMark

Wanted to have more than a database, but an sign up place for our volunteers

Vendor Response

Thank you for taking the time to write a review, Jennifer. It's a pleasure to work with Oak Cottage for Women. Volunteers have a dashboard just like the organizations and self-sign up themselves. Here is the video all about what volunteers can do: https://support.volunteermark.com/article/volunteer-dashboard/ Please provide a sample poster so that we can work on it. There is no print option in the calendar but we have it in the weekly planner view. Also under the reports tab >> volunteers by date, you can filter with dates and download the volunteer sign ups report.

Replied September 2022

René C.

Verified reviewer

Non-Profit Organization Management

11-50 employees

Used daily for more than 2 years

Reviewed August 2019

Using VolunteerMark to reserve volunteer groups

Overall, my experience with VolunteerMark has been fantastic. We like the system and will continue to use it.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

VolunteerMark is functional and easy to use. We use the system to reserve and book volunteer groups for our Family Meal program. I like the ease with which volunteer groups can view availability and sign up for a volunteer date. The process is short, simple and quick. Another feature of the software that I like and it's not related to the software itself, but the system's tech support and customer service. There have been a couple of instances where I have made suggestions to the tech team to improve our end-users experience. Not only were they receptive to my suggestions, but the implemented them as well. Most recently, they created custom links for my organization within the system so volunteers could easily and quickly find the next available volunteer date. Previously, volunteers had to click through several informational pages to get to the calendars for availability. Now, they are directed straight to the calendars. It's been a great improvement.

Cons:

The system is frequently revised and tweaked for improvements/efficiencies, etc., and I'm not always made aware that changes to the system have been made. I wish that the organization's software administrators were told when changes are made and what the changes are before users discover them on their own.

Reasons for choosing VolunteerMark

We chose VolunteerMark because they use a calendar format to display available volunteer opportunities instead of a long running list.

Tom B.

Verified reviewer

Religious Institutions

2-10 employees

Used monthly for more than 2 years

Reviewed August 2022

Volunteer Management Made Easy

Has been great. The team is very responsive and go to extra lengths to make sure we have what we need.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Ability to customize to our needs. Ease of use for our volunteers and booth managers.

Cons:

Would prefer the unique identifier for users to be phone number instead of email.

Reasons for choosing VolunteerMark

Best met our needs, willingness to customize as needed, responsiveness

Vendor Response

Thank you for taking the time to write a review, Tom. We really appreciate your kind words. It was our pleasure to customize VolunteerMark for St. Mary's Country Fair. We will have our team consider the phone number as the unique identifier to be on the road map.

Replied September 2022

Chris H.

Verified reviewer

Museums and Institutions

11-50 employees

Used weekly for less than 6 months

Review source

Reviewed June 2021

New User

Our experience has been positive so far!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

We did the free trials for several different Volunteer Management software options. While it didn't have as many bells & whistles as the more expensive solutions, VolunteerMark seemed to be one of the most intuitive solutions. The VolunteerMark support was the thing that stood out the most for me. They were very responsive during our free trial and were easy to work with!

Cons:

We haven't been using it long enough to really create an exhaustive list. 1. I do wish it had a way of entering hours that were put in pre-VolunteerMark from the our end. Right now, that has to occur from supports end. 2. VolunteerMark really needs to add a way of adding a profile picture from the organzation's end. Right now, the only way to do this is from the voluteer's end which doesn't make sense; especially for non-tech savvy volunteers.

Reasons for choosing VolunteerMark

Price, Responsiveness of Support, User Interface, Communication

Molly S.

Verified reviewer

Non-Profit Organization Management

11-50 employees

Used daily for less than 2 years

Reviewed August 2019

Easy to use- Wish it had more features!

This product works well for our organization, but it still needs some adapting to better suit our needs. There are some missing functions and customizing capabilities that would make this software really stand out. In general, it is easy to use and serves its purpose, but could use some more functions.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

- I like that it is easy for users to sign up and pick a date to volunteer. - I like that I get an email every time someone signs up for a volunteer shift and that I have to confirm it before it goes on the calendar. - I like that when someone has applied for a date, it appears as "blocked" on the calendar until I confirm it. - The customer service reps are always quick to respond in the chat and help me solve the problem. It is not always a fast fix, but they are always helpful.

Cons:

- You should be able to un-click a volunteer opportunity to not see it on your main calendar, or make it so that specific administrators can only see the volunteer opportunities that they coordinate. I have to go to our web page to see the calendar that the users would view to see which dates are open or covered. - The messaging in the software is not user friendly. - The customer service is helpful but it takes a long time to get answers. - You cannot add one-time shifts to an ongoing volunteer opportunity. This means the one-time shifts will not be added to the main calendar for the volunteer opportunity, so all volunteer shifts are on fixed days and times. This works, in theory, but it is not realistic for the ever growing needs of an organization and its volunteers. It would be great to be able to track everything all in one place! - In general, I think I wish it were more customizable.

Nichole P.

Verified reviewer

Non-Profit Organization Management

201-500 employees

Used daily for less than 2 years

Reviewed August 2022

Vital Feedback For Backend Support

Okay. I am currently searching for another software company that can offer more inclusive reports and data.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Great look. Was able to publish to non-volunteers.

Cons:

The data available from the backend is very, very bad.

Reasons for switching to VolunteerMark

VM had better options for a mobile use than When to Help did.

Vendor Response

Thank you for taking the time to write a review, Nicole. It's a pleasure to work with Tri-Lakes Cares. Could you please specify what kind of data you are looking for? We would really like to help you here.

Replied September 2022

Verified

Reviewer

Political Organization

11-50 employees

Used daily for more than 2 years

Review source

Reviewed September 2018

VolunteerMark is good for some but not for everyone

I appreciate their years of service and prompt/helpful customer support.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Their customer support is hands down their best feature. They also did a lot of work to make the platform work for our organizations needs. Unfortunately, to no fault of their own, we just need out of the system that they cannot provide due to other client's needs.

Cons:

The reporting tool does not report on the main things we need and also takes forever to load.

Sean C.

Verified reviewer

Real Estate

51-200 employees

Used daily for free trial

Review source

Reviewed December 2019

Solves a very common issue with non-profits

A non-profit that I'm advising was having trouble keeping track of all their volunteers and "who was doing what and when."

Ratings Breakdown

Ease of use

Functionality

Pros:

It's great how specific this software is! It really makes managing volunteers more smooth and keeps communication in one place. This is a specific area of pain for a lot of non-profits.

Cons:

This is really a feature request versus a con; it would be great to have other functionality built-in to the platform. An example would be email campaigns. Instead of using something like Mailchimp to see metrics, it would be great to have it in one place.

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