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VolunteerMark

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Overview
Reviews
VolunteerMark

VolunteerMark 2026: Benefits, Features & Pricing

On this page
  • Overview
  • User Interface
  • Popular Alternatives
  • Pricing and Plans
  • Features
  • Integrations
  • User Reviews
  • Popular Comparisons

Overview

VolunteerMark
VolunteerMark
4.2
(32)

Pricing

Starting at $39.00 per month

About VolunteerMark

VolunteerMark is a cloud-based volunteer management solution that helps businesses to manage their interactions with volunteers. The solution also offers integrated functionality for charity event planning.

Volunteers can access the solution via Facebook, Google, or LinkedIn.Organizations can communicate with, schedule and report on volunteers. The solution can send SMS messages and emails to volunteers, track attendance and hours and more. The solution helps in volunteer recruitment as users can share volunteer opportunities across the solution’s native volunteer network, as well as email marketing campaigns and social media networks.

VolunteerMark helps users measure progress through real time analytics. Additionally, it offers features like multiple administrators, data migration support, custom fields and tags. Services are offered on a monthly subscription basis that includes support via phone, email and through an online knowledge base.

Wondering if VolunteerMark is right for your organization?

Our Volunteer Management Software selection experts can help you in 15 minutes or less.

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VolunteerMark User Interface

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3
4
5

VolunteerMark Pricing and Plans

Starting price: $39.00 per month
Free Trial
Free Version

Free

$0.00

per feature, per month

Plan includes:

  • Custom Fields
  • Easy Signup Using Social Media Account
  • Email Support Within 48 Hours
  • Import/Export Volunteer Data
  • List View
  • Mobile Application for Volunteers
  • Share Positions in Social Media
  • Track Volunteer Skills and Availability
  • Upload Images and Logos
  • Volunteer Recruiting
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Basic

$39.00

per feature, per month

Plan includes:

  • Automatic Approval of Volunteers and Volunteer Hours
  • Custom Fields
  • Easy Signup Using Social Media Account
  • Email Support Within 8 Hours
  • Friendly Reminders
  • Import/Export Volunteer Data
  • List View
  • Mobile Application for Volunteers
  • Online Chat Support for 5 Days a Week
  • Share Positions in Social Media
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Essential

$89.00

per feature, per month

Plan includes:

  • 100 Messages Per Month
  • Automatic Approval of Volunteers and Volunteer Hours
  • Backup Bot (Waitlist)
  • Custom Email Templates
  • Custom Fields
  • Easy Signup Using Social Media Account
  • Emailing Volunteers
  • Email Support Within 1 Hour
  • Friendly Reminders
  • Import/Export Volunteer Data
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Royale

Pricing available upon request

Plan includes:

  • 250 Messages Per Month
  • Accept Donations
  • Automatic Approval of Volunteers and Volunteer Hours
  • Backup Bot (Waitlist)
  • Custom Email Templates
  • Custom Fields
  • Data Migration
  • Easy Signup Using Social Media Account
  • Emailing Volunteers
  • Email Support Within 30 Mins
Read More
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VolunteerMark Features

  • Popular features found in Volunteer Management
    Attendance Tracking
    Event Management
    Member Directory
    Membership Management
    Mobile Access
    Recognition Management
    Registration Management
    Self Service Portal
    Time Tracking
    Volunteer Recruiting
  • More features of VolunteerMark
    Access Controls/Permissions
    Activity Dashboard
    Activity Tracking
    Alerts/Notifications
    API
    Assignment Management
    Attendance Management
    Calendar Management
    Communication Management
    Contact Management
    Customizable Branding
    Customizable Fields
    Customizable Forms
    Customizable Reports
    Data Import/Export
    Document Storage
    Event Scheduling
    For Nonprofits
    Personalization
    Real-Time Analytics
    Real-Time Reporting
    Reminders
    Reporting & Statistics
    Scheduling
    Search/Filter
    SMS Messaging
    Summary Reports
    Third-Party Integrations
    Volunteer Management

VolunteerMark Integrations

LinkedIn for Business
LinkedIn for Business
SendGrid
SendGrid
Stripe
Stripe
Meta for Business
Meta for Business
Twilio
Twilio

VolunteerMark User Reviews

Overall Rating

4.2

Ratings Breakdown

5

47%

4

28%

3

22%

2

0%

1

3%

Secondary Ratings

Ease of Use

4.0

Value for money

4.0

Customer support

4.5

Functionality

3.7

VR
Verified
Reviewer

Marketing and Advertising

11-50 employees

Used other for free trial

Review source

Reviewed October 2018

Overall Platform Review

5

Ratings Breakdown

5
Ease of use
5
Value for money
5
Customer support
5
Functionality
icon
Pros:
VolunteerMark is a wonderful tool for people who love to keep their volunteers organized. There are many functions and tools to use that make volunteer management much easier. I would recommend VolunteerMark to anyone looking to grow their volunteer base. The entire platform is also very easy to use which is a plus.
Cons:
At this time I do not have any large concerns for the platform as a whole.

Read More

JW
Jenn W.

Used daily for less than 6 months

Review source

Reviewed February 2018

Friendly and helpful customer service. Quick and easy event set-up. Good reporting tools!

5

Saves me time and the hassle of trying to keep track of things on annoying spreadsheets and paper. Automation allows my volunteers to self manage, and I can better communicate with my volunteers and them with me. It's not easy to pull the trigger on software because it's an initial expense and everyone thinks they can save costs by doing it themselves, but once you use the software you realize that you're actually SAVING money by automating your processes. It makes the volunteers happier, improves retention and gives you time and sanity back to your day!

Ratings Breakdown

5
Ease of use
5
Value for money
5
Customer support
4
Functionality
icon
Pros:
My favorite aspect of VolunteerMark is the customer support. They're easy to reach through chat and patiently walk me through my questions. They have a lot of FAQ, online tools and educational materials to help me not only with the software but practical volunteer management tips as well. I also appreciate the simplicity of the design. I don't have to hunt and find data because the interface is very user-friendly. I also appreciate that my volunteers have a lot of autonomy and can sign up for events on their own, which I can see and track. That alone has saved me so much time. Being able to see volunteer hours, which volunteers have signed up for what, and the ability to tag volunteers helps me match events quicker too. I will NEVER go back to spreadsheets and paper sign ups, that is for sure.
Cons:
I don't have any major complaints. There are a couple of customized features I'd like, which I can get with the price plan a step up from what I have, but overall I'm happy with the software for what I use daily.

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DW
Douglas W.

Verified reviewer

Sports

11-50 employees

Used weekly for more than 2 years

Reviewed August 2019

Great Concept - But Room for Improvement

3

Overall, the product is good, however there is definite room for improvement as mentioned above. I will say, support has always been quick to help where they can and answer any questions we throw at them.

Ratings Breakdown

4
Ease of use
2
Value for money
4
Customer support
2
Functionality
icon
Pros:
I do like the user friendly interface when interacting from a laptop or computer. I think most items are very intuitive and like the customization that can be done for each each event and shift.
Cons:
I don't like that exporting data (and specifically custom data) is not easy at all and typically results in someone having to reach out to support just to extract that data (in our case, t-shirt sizes). Also, in reporting functionality, there is no easy way to export calendar or agenda views of the day in order for organizers to get a better idea of resources spread when event occur longer than one day. Also, most organizations require volunteers to sign waiver so I'm surprised that option has not been built into the workflow, where an event organizer could require a waiver to be signed, when a volunteer signs up for shifts.

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DL
Danielle L.

Verified reviewer

Environmental Services

11-50 employees

Used other for less than 2 years

Reviewed August 2019

Good platform with room to grow

4

Ratings Breakdown

3
Ease of use
4
Value for money
5
Customer support
3
Functionality
icon
Pros:
I like that volunteers can sign themselves up and it's less logistical work on my end to schedule them. the IT service is fantastic and always available which I NEED. Features are updated and built in regularly.
Cons:
I'm not a fan of some of the less than user friendly features - can't delete multiple events or users at a time. The shift level volunteer maximums is a HUGE deal and its taken months to create when it should have been around the whole time. on calendar view, the highlighted color for the current day is so faint that it blends in with the rest of the calendar and you can't find it easily. There's no easy way to print a weekly schedule of volunteers from either view pane. I could keep going. There's a lot of room to grow in the program.

Reasons for choosing VolunteerMark

The 24/5 IT Service was invaluable in my opinion. I also like be able to provide the feedback that can help the website solve issues that other users may be experiencing.

Reasons for switching to VolunteerMark

Was looking for a platform that had more features per position and interactive calendar. Still waiting for an 'upto' style calendar from VolunteerMark to be developed.

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DF
Dena F.

Verified reviewer

Individual & Family Services

2-10 employees

Used daily for less than 6 months

Reviewed August 2022

Suggestions: I am new to this program and I would like to find a manual to assist with my learning.

4

Positive experience at this point.

Ratings Breakdown

4
Ease of use
5
Value for money
4
Functionality
icon
Pros:
It isn't a difficult software program and I have learned some of the basics but I would love to see what all of the capabilities are.
Cons:
I would like to make suggestions, but I am not proficient enough to make suggestions at this point.

Reasons for choosing VolunteerMark

It is what we have at this time.

Vendor Response

Thank you for taking the time to write a review, Dena. Please find step-by-step tutorial videos here: https://support.volunteermark.com/ If you're interested, we would be glad to provide you with a demo based on your requirements. You may schedule at your convenience here: https://calendly.com/volunteermark/30min/

Replied September 2022

Read More

MO
Margaret O.

Verified reviewer

Political Organization

2-10 employees

Used other for less than 6 months

Review source

Reviewed June 2019

Not good for event management, buggy, also user interface has room for improvement

3

it was difficult for me to set up in the way that I needed and there were so many weird bugs that were alarming. And there were many times when it was difficult for me to remember how to do something or I spent a lot of time learning how to do something (support documents leave out a lot of info) because the user interface isn't totally intuitive and it's easy to think that you go to a certain section or click on a link/button to do a task when you're actually supposed to use a different button or section to get to the right place to handle that task. I also don't have confidence that our data is secure with them. In the end I concluded that it didn't have the capabilities to serve our somewhat complex needs going forward.

Ratings Breakdown

3
Ease of use
3
Value for money
5
Customer support
4
Functionality
icon
Pros:
Includes texting to volunteers; easy to send texts and emails for very reasonable price and a good number of features. Fairly responsive customer service.
Cons:
lots of bugs. Too many to list. I spent a lot of time reporting all kinds of weird bugs that had to do with basic functionality. Even though they fixed most of them within 1-3 days, it was not confidence-inspiring. To their credit they did address/fix almost everything and their customer service is responsive. If you're doing event management, this software is not up to snuff. I spent a lot of time having to reconfigure how I entered stuff to be able to assign multiple shifts to specific coordinators to coordinate for a larger event. If you are a nonprofit with mostly day-to-day and simple volunteer scheduling needs, it will likely be adequate for you.

Reasons for choosing VolunteerMark

includes free SMS to volunteers, was more affordable, also allows you to add tags to volunteers. There's another software package I'm going to explore that found today that's very reasonably priced and seems to have the functionality I need to send texts.

Read More

AW
Alex W.

Verified reviewer

Non-Profit Organization Management

11-50 employees

Used daily for more than 2 years

Reviewed August 2019

Volunteer Mark review

3

Ratings Breakdown

2
Ease of use
3
Value for money
3
Customer support
2
Functionality
icon
Pros:
it is a site that our volunteers can use to sign up for volunteer shifts and log their volunteer hours. I also like the live chat
Cons:
it's complicated for our volunteers and some staff. It's not mobile friendly. It's not very easy to navigate through. I get a lot of volunteer complaints about little issues like them not being able to sign up for shifts, or not receiving the initial invite email, etc.

Reasons for choosing VolunteerMark

unsure

Reasons for switching to VolunteerMark

Previous director's decision

Read More

NG
Nicole G.

Fine Art

Used unspecified for more than 2 years

Review source

Reviewed March 2015

Fantastic volunteer management tool for Nonprofits

5

Ratings Breakdown

5
Ease of use
5
Customer support
4
Functionality
icon
Pros:
The VolunteerMark team is always accessible. I can communicate my questions or suggestions. They truly want to help and make the product work for our organization. I love that all of our volunteer opportunities can be showcased online and that we can manage that easily.
Cons:
There are a few enhancements that I know are in the works. For example, we would like to have a "Pending" option when a volunteer applies for a volunteer opportunity. This would allow the volunteer that we received their interest, but we are in the process of reviewing, interviewing them, etc. before we can actually "Accept" them in the volunteer role.

Read More

KL
Karyn L.

Education Management

11-50 employees

Used daily for less than 12 months

Review source

Reviewed February 2018

Love VolunteerMark!

5

I love the ability to track volunteer hours!

Ratings Breakdown

5
Ease of use
5
Value for money
5
Customer support
5
Functionality
icon
Pros:
I love the user friendly website and the ways I can track volunteer hours. I appreciate the customer support that is always available.
Cons:
Sometimes parents have a hard time using the app. They get confused on whether they have to pay for an account or can become members on our team. They also say sometimes volunteer opportunities do not show up.

Read More

TH
Tara H.

Events Services

11-50 employees

Used weekly for less than 12 months

Review source

Reviewed February 2018

I rely almost entirely on volunteers. VolunteerMark definitely contributes to my team's success!

5

It is a comprehensive platform for managing my events and volunteers.

Ratings Breakdown

4
Ease of use
5
Value for money
4
Customer support
5
Functionality
icon
Pros:
There is so much to like about this software. It's user friendly for our volunteers. They can easily view and sign up for open positions and easy for my committee members to manage them and see at a glance where we are needing more help. We are also able to communicate directly through the platform. Many of our volunteers have to keep track and report their volunteer hours. VolunteerMark does this for them.
Cons:
I like to work through problems myself which usually means starting with a FAQ page. There is not much to the FAQ page and definitely think it can be built up a little more.

Read More

Showing 1 - 10 of 32 Reviews

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