The Assistant Manager 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
User Reviews

Overview

The Assistant Manager

4.2

(10)

Pricing

Starting at $2,500.00 one time

About The Assistant Manager

The Assistant Manager (TAM) is a fully integrated POS solution that provides a point of sale, inventory management, CRM, e-commerce, accounting, WMS and merchandising functionality in one application suite.

It provides an integrated POS solution that communicates and helps retailers automate and manage their retail operations. This system also offers a variety of features to assist retailers to manage in-store and online sales domestically and abroad, including barcode printing, fully integrated e-commerce support and multi-currency customization.

TAM Retail is an on-premise solution that caters to retailers of various specialties that range in size from one to over one hundred stores. It is suitable for bookstore, park/museum/gift shop, tobacco and liquor, apparel, fast food, furniture and many other specialty retail operations. Customer service is provided for software and hardware implementation and support.

The Assistant Manager Screenshots

The Assistant Manager Pricing and Plans

Starting price: $2,500.00 one time

Free Trial

Free Version

Basic

$2,500.00

per user, one time

No plan information available

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The Assistant Manager Features

Popular features found in Retail Management Systems
Accounting Integration
CRM
eCommerce Management
Employee Management
Loyalty Program
Merchandise Management
Multi-Location
Order Management
Purchase Order Management
Reporting/Analytics
Retail Inventory Management
Returns Management
More features of The Assistant Manager
Access Controls/Permissions
Accounting
Activity Dashboard
Activity Tracking
Alerts/Notifications
API
Attendance Management
Barcode/Ticket Scanning
Budgeting/Forecasting
Campaign Management
Committee Management
Communication Management
Contact Management
Credit Card Processing
Customer Database
Customer History
Customizable Branding
Customizable Fields
Customizable Forms
Customizable Reports
Customizable Templates
Data Import/Export
Data Synchronization
Discount Management
Document Storage
Donor Management
Dues Management
Electronic Payments
Email Marketing
Event Management
Event Scheduling
Forecasting
Forms Management
For Nonprofits
For Retail
Fundraising Management
Gift Card Management
Inventory Management
Inventory Optimization
Inventory Replenishment
Inventory Tracking
Mail Order
Member Database
Membership Management
Mobile Access
Multi-Currency
Offline Access
Point of Sale (POS)
Promotions Management
Real-Time Analytics
Real-Time Data
Real-Time Monitoring
Real-Time Reporting
Real-Time Updates
Receipt Management
Recurring/Subscription Billing
Registration Management
Reporting & Statistics
Sales Order Management
Sales Reports
Sales Trend Analysis
Social Marketing
Stock Management
Third-Party Integrations
Volunteer Management

The Assistant Manager User Reviews

Overall Rating

4.2

Ratings Breakdown

50%

40%

10%

Secondary Ratings

Ease of Use

4.0

Value for money

4.1

Customer support

4.5

Functionality

3.8

Have you used The Assistant Manager and would like to share your experience with others?

Brittany W.

Verified reviewer

Non-Profit Organization Management

11-50 employees

Used daily for less than 6 months

Review source

Reviewed September 2025

TAM Experience

Overall, it’s a helpful tool that helps resolve a lot of daily issues. It helps make daily business run smoothly.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It’s easy to use and troubleshoot if needed. I especially enjoy the option to add or update groups or categories depending upon the needs of the business.

Cons:

The system processes slower than expected. In particular, when processing credit card payments the system reacts slowly throughout the day.

Reasons for switching to The Assistant Manager

Better for business and overall ease of business.

Adam W.

Verified reviewer

Non-Profit Organization Management

11-50 employees

Used daily for less than 2 years

Review source

Reviewed September 2025

TAM Review

My overall experience has been good. The customer service is exceptional and I think that has a lot to do with their team really wanting to help their customers.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I like that it gives us a snapshot of each individual to see the various ways that they interact with our organization.

Cons:

I'm not a fan of how they define an event and a program. This would have been nice to have these defined as they are used for most nonprofits.

Reasons for choosing The Assistant Manager

Price, and I liked that they were local to our museum. If I ever have an issue, I can just go knock on their door.

Reasons for switching to The Assistant Manager

The product we used was called Quickbooks Point of Sale and it is not a choice in the products we switched from. They discontinued it.

Karesse W.

Verified reviewer

Food & Beverages

201-500 employees

Used daily for more than 2 years

Review source

Reviewed July 2021

You Get What You Pay For

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Splitting checks, if you have correct seat numbers to begin with, is a good option.

Cons:

Sometimes you get what you pay for. Using TAM for strictly retail might work out just fine, but for food and beverage service this system is a living nightmare. TAM constantly has errors that pop up that keep you from working, not to mention it lags all the time. This system is not user friendly in any way and actually feels like the creators went out of their way to make it as confusing as possible for the user. There is absolutely no visual organization on the screen when entering food/beverage orders and there is no option to highlight and repeat a previously made order, which when dealing with manually typing out complicated food and drink orders is imperative for saving precious time. The split check option is nice if you are sure you’ve correctly placed each item on the correct seat number, but once again the lack of visual organization on screen leads to frequent mistakes even with this. And if you are given multiple types of payments, such as half card and half cash, on an individual check among a table of split checks you might as well forget it. Even paying out one individual person from a tab that has other orders on it is complicated and forces you to change the number of guests, remove the tab and change the name of the tab before continuing further. And if you enter the wrong numbers in when settling a tab you are only given one chance to correct it. Overall, TAM let’s everyone down and has employees and management alike pulling out our hair on a regular basis.

Reasons for switching to The Assistant Manager

The company chose to go with TAM as a cheap alternative when Aloha lost its technical support.

Skye M.

Verified reviewer

Consumer Services

11-50 employees

Used daily for less than 2 years

Review source

Reviewed September 2025

Easiest Payment Tool Yet!

My overall experience had been great! It has always been easy to tweak the options of what we are currently selling, and everyone I work with understands the system quite well for the most part and has no problem getting it set up and running smoothly!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It is so quick, simple, and easy to work. If there are ever any problems it’s also never been difficult to solve or even to get ahold of the company to ask for simple solutions.

Cons:

The only problem I’ve ever had is the system occasionally can get laggy but it just needs a simple restart or even a refresh to get it working back to normal again.

Reasons for switching to The Assistant Manager

Our company decided that TAM was much more consistent with our ideals and is super simple to coordinate and work with!

Verified

Reviewer

Museums and Institutions

51-200 employees

Used daily for less than 2 years

Review source

Reviewed August 2025

Supportive and Smart Sales Software

Each person I worked with at TAM is really friendly, knowledgeable and helpful. The Retail and Admissions software is easy to use and helps me understand my clientele better as well as manage our inventory and sales thoroughly and thoughtfully.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Customer support at TAM is number one; I feel like they really take care of you to make sure you understand how to use the software and to make sure it is operating as it should. They are so patient with our specific university museum needs. Secondly, I love how easy the POS is to use, and to train on. I love how much information I can gather for admissions and events at the museum. It's made tracking ticket types so simple and clear.

Cons:

It took me a few tries to find reports that I like to use. Some of the reports don't give me everything I need in one, so I have to use multiple reports to review KPI data.

Reasons for switching to The Assistant Manager

Cumulus Retail did not have an admissions feature for our museum.

Verified

Reviewer

Museums and Institutions

11-50 employees

Used weekly for less than 2 years

Review source

Reviewed September 2025

Best customer service

Overall, it has been a good experience. The customer service makes it a great choice. I never feel like I'm alone trying to figure something out. We've had the system for a year now and I think that once you get how it works it is a lot easier to work your way through issues because the way it is set up is consistent.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The customer service and support is top notch. I know, no matter what, I can get a real person to help me find solutions. Everyone is always so wonderful to work with and their dedication to finding solutions is amazing.

Cons:

There are some things that I wish the system could do. I wish that I could add questions to etam purchasing without being able to write html. Actually more etam options without html would be great. I wish I could use skus in more than one event without there being issues. I wish I could have different times and admission numbers for different sessions under the same event.

Reasons for switching to The Assistant Manager

We wanted something that is made for ticket selling and integrated online and in person.

Verified

Reviewer

Non-Profit Organization Management

11-50 employees

Used daily for less than 2 years

Review source

Reviewed September 2025

learning and adjusting

For previous software I used QuickBooks Enterprise as QB POS was not an option but we managed to overall adjust to the new software. we are still in a learning curve but we like learning new things each time.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

the ability to have separate systems and logins for staff the training seminars leading into the program.

Cons:

the quick tabs. not as detailed as i would like. the reports are not my favorite i personally like more detail.

Reasons for switching to The Assistant Manager

For previous software I used Quickbooks Enterprise as QB POS was not an option

Abigail L.

Verified reviewer

Non-Profit Organization Management

11-50 employees

Used daily for less than 2 years

Review source

Reviewed September 2025

Overall Positive for Museums

Overall positive. We have found some bugs as we’ve used the program over the past 2 years, but help desk has always helped us find a solution.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The program is easy to use, help desk is always available, and it’s easy to customize for our specific business needs.

Cons:

Not having certain capabilities or odd work around a for events and session. Missing out on some reporting capabilities and filter options for our business.

Reasons for switching to The Assistant Manager

Cost effective and using same systems as peer businesses

Michelle W.

Verified reviewer

Museums and Institutions

11-50 employees

Used daily for less than 12 months

Review source

Reviewed September 2025

New to TAM

It is a work in progress. The people are great. If they can't answer a question the get back to us in a timely matter

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

I like the customer support I call them a lot. I like that it keeps my field trips in order. I like the fact we can use the weather, and it will graph stuff for us. I love the way I can input stuff in our gift shop with pictures

Cons:

Doing inventory of the gift should be easier. There is a lot more steps to make a membership. I don't like that some reports aren't the actual numbers. They get rounded. When working with money it should always be exact.

Reasons for switching to The Assistant Manager

They couldn't help us anymore. I believe they stopped the program we were using We used Quickbooks POS

Leora E.

Restaurants

Used unspecified for unspecified

Review source

Reviewed December 2014

Assistant Manager helps me to organize and delegate all our to-dos for the week and month. I'm able to share this with my employees.