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Pabau

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Pabau

Pabau 2026: Benefits, Features & Pricing

On this page
  • Overview
  • User Interface
  • Pros and Cons
  • Popular Alternatives
  • Pricing and Plans
  • Features
  • Integrations
  • User Reviews
  • Popular Comparisons

Overview

Pabau
Pabau
4.6
(608)
FrontRunner 2026

Pricing

Starting at $59.00 per month

About Pabau

Pabau is a practice management software designed to support healthcare businesses in managing their operations. It serves various medical industries, including medspas, primary care facilities, cosmetic surgery clinics, skin clinics, optometry practices, and wellness centers.

The software includes tools such as online booking for scheduling appointments, paperless client records with customizable medical forms, and a calendar system to prevent double bookings. It features EchoAI for dictating notes into patient records, a client portal for accessing bookings and information, and secure photo management for tracking treatment results. The platform also provides payment processing for billing and invoicing, along with financial reporting.

Pabau includes inventory management to monitor stock levels of products and consumables. It offers marketing tools for creating targeted campaigns. The Pabau GO mobile application allows practitioners to access information and perform tasks remotely. The system adheres to security compliance standards and provides analytics tools for business insights.

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Pabau User Interface

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Pabau Pros and Cons

We analyzed 608 verified reviews for Pabau to find out what actual users really think.

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Responsive And Hands-On Support

Pabau offers highly responsive customer support, guiding users through setup, troubleshooting, and custom requests. The team is knowledgeable, approachable, and proactive, making it easy to resolve issues and adapt the platform to business needs.

Pabau Pricing and Plans

Starting price: $59.00 per month
Free Trial
Free Version

Startup

$59.00

flat rate, per month

Plan includes:

  • Less than 100 patients
  • Digital client records
  • Booking system
  • Appointment reminders
  • Before and after photos
  • POS
  • Customizable forms and treatment note templates
  • AI-powered Agents
  • Built-in marketing features such as gift cards, loyalty program, packages, and memberships
  • staff management

Solo

Pricing available upon request

Plan includes:

  • Unlimited clients

Team

Pricing available upon request

No plan information available

    Medium

    Pricing available upon request

    No plan information available

      Group

      Pricing available upon request

      No plan information available

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        Pabau Features

        • Popular features found in Medical Practice Management
          Appointment Management
          Charting
          Claims Management
          EMR/EHR
          E-Prescribing
          HIPAA Compliant
          Medical Billing
          Patient Intake
          Patient Portal
          Patient Scheduling
          Physician Scheduling
        • More features of Pabau
          Access Controls/Permissions
          Activity Dashboard
          Activity Tracking
          Admissions Management
          Alerts/Notifications
          API
          Appointment Scheduling
          Assessment Management
          Audit Trail
          Authorization Tracking
          Automated Scheduling
          Availability Indicator
          Availability Management
          Bed Management
          Before & After Pictures
          Billing & Invoicing
          Bill Payment
          Booking Management
          Calendar Management
          Calendar Sync
          Campaign Management
          Candidate Profiles
          Care Plan Management
          Care Summaries
          Case List Management
          Case Management
          Case Notes
          Chat/Messaging
          Client Chart Audit Tools
          Client Database
          Client Management
          Client Portal
          Clinical Assessment Tool
          Clinic Interoperability
          Code & Charge Entry
          Coding Assistance
          Commission Management
          Communication Management
          Compliance Management
          Compliance Tracking
          Confirmations/Reminders
          Consent Forms
          Contact Database
          Contact Management
          Credit Card Processing
          Customer Database
          Customer History
          Customer Surveys
          Customizable Branding
          Customizable Dashboard
          Customizable Fields
          Customizable Forms
          Customizable Reports
          Customizable Templates
          Data Import/Export
          Decision Support
          Digital Signature
          Discount Management
          Document Management
          Document Storage
          Document Templates
          Drag & Drop
          Drug Reference Database
          EHR-Agnostic
          EHR/EMR Integration
          Electronic Payments
          Electronic Prior Authorization
          Electronic Signature
          Email Marketing
          Email Reminders
          Employee Management
          Event Scheduling
          Exercise Library
          Facility Scheduling
          Faculty/Staff Management
          File Sharing
          For Chiropractors
          For Dermatologists
          For Medical Purposes
          For Medical Spas
          Forms Management
          Formulary Management
          For Physical Therapy
          For Salons and Spas
          GDPR Compliance
          Gift Card Management
          Goal Setting/Tracking
          Graphical Data Presentation
          Group Notes
          Handwriting Recognition
          Health Record Access
          Historical Reporting
          Image Management
          Initial Assessments
          Insurance Management
          Inventory Management
          Invoice History
          Invoice Management
          Lab Results
          Level of Care Evaluation
          Live Chat
          Loyalty Program
          Marketing Automation
          Medical History Records
          Medication Alerts/Warnings
          Medication History
          Medication Management
          Messaging
          Mobile Access
          Mobile Alerts
          Mobile App
          Monitoring
          Multi-Channel Communication
          Multi-Factor Authentication
          Multi-Location
          Multi-Physician
          Multi-Provider Practice
          No-Show Tracking
          Onboarding
          On Call Scheduling
          One-to-One Messaging
          Online Booking
          Online Forms
          Online Refills
          Order Entry
          Outcome Assessment Tools
          Patient Education
          Patient Engagement
          Patient Flow Management
          Patient Management
          Patient Monitoring
          Patient Questionnaires
          Patient Records Management
          Payment Processing
          Payroll & Commissions
          Performance Metrics
          Physician Management
          Point of Sale (POS)
          Practice Management
          Predictive Analytics
          Prescription Cancellation
          Prescription Renewal
          Pricing Data
          Progress Notes
          Progress Reports
          Progress Tracking
          Promotions Management
          Real-Time Data
          Real-Time Monitoring
          Real-Time Notifications
          Real-Time Reporting
          Records Management
          Recurring Appointments
          Recurring/Subscription Billing
          Referral Management
          Referral Tracking
          Registration Management
          Reminders
          Remote Treatment Planning
          Reporting/Analytics
          Reporting & Statistics
          Revenue Management
          Role-Based Permissions
          Sales Reports
          Scheduling
          Search/Filter
          Secure Data Storage
          Secure Messaging
          Self Payment
          Self Service Portal
          SMS Marketing
          SMS Messaging
          SMS Reminders
          SOAP notes
          Social Media Integration
          Status Tracking
          Surveys & Feedback
          Task Management
          Task Scheduling
          Team Notes
          Telemedicine
          Template Management
          Third-Party Integrations
          Transaction History
          Treatment Packages
          Treatment Planning
          Two-Way Audio & Video
          Video Conferencing
          Video Consultations
          Virtual Waiting Room

        Pabau Integrations

        Stripe
        Stripe
        Integration rated 4.8 from 56 reviews
        Xero
        Xero
        Integration rated 4.3 from 19 reviews
        GoCardless
        GoCardless
        Google Calendar
        Google Calendar
        Mailchimp
        Mailchimp
        Zapier
        Zapier

        See all 7 integrations

        Pabau User Reviews

        Overall Rating

        4.6

        Ratings Breakdown

        5

        77%

        4

        16%

        3

        4%

        2

        2%

        1

        2%

        Secondary Ratings

        Ease of Use

        4.4

        Value for money

        4.4

        Customer support

        4.6

        Functionality

        4.6

        karen's profile
        karen H.

        Verified reviewer

        Medical Practice

        2-10 employees

        Used daily for less than 6 months

        Review source

        Reviewed February 2026

        Starting out with Pabau

        4

        Having changed over from one provider to Pabau there is a lot more to offer in order to make digital records easier to manage, however for a small business with 3 staff it has been time consuming and at times very slow in getting set up. The staff have been very supportive and and the support team have been quick to action any requests and issues we have had.

        Ratings Breakdown

        4
        Ease of use
        3
        Value for money
        5
        Customer support
        4
        Functionality
        icon
        Pros:
        excellent staff support in transferring data from previous provide, lots of training given, academy easy to use, patients finding it easy to book appointments and use portal once registered. Lots of ways of informing patients about treatments and what they entail. Ability to prepopulate forms and use AI and Macros
        Cons:
        Setting up forms and services very long winded and complicated at times. No direct links to individual treatments. Having to earn or buy SMS credits, as a small business this can become very expensive, would be ideal if whatsapp was integrated into system. Not being able to add an editable table into the treatment notes so that on going treatments such as laser settings can be seen on one page and not across all the treatment notes.

        Reasons for choosing Pabau

        i had heard of it before and was unsure of other products available

        Read More

        SA
        Sally A.

        Verified reviewer

        Health, Wellness and Fitness

        Self-Employed

        Used weekly for more than 2 years

        Reviewed February 2026

        Overall a positive experience and I like using Pabau

        5

        Ratings Breakdown

        5
        Ease of use
        5
        Value for money
        5
        Customer support
        5
        Functionality
        icon
        Pros:
        Pabau has a great user interface and appointment scheduling is super easy. The customer support team are incredibly helpful and always try to resolve any issues as quickly as possible. I find it easy to use and set up my own individual features so that my patient management is made much easier. it does get bugs and issues but these are resolved quickly and we are always informed a to how long it may take which is helpful.
        Cons:
        The initial set up felt intimidating but the staff are helpful and now you can use video screen recording links to help with any problems which means explaining any problems to the staff is so much easier as they can see the issue from the video.

        Reasons for switching to Pabau

        too many bugs slow loading and not able to view clinic notes easily

        Read More

        SH
        Stephen H.

        Verified reviewer

        Health, Wellness and Fitness

        2-10 employees

        Used daily for less than 2 years

        Review source

        Reviewed April 2024

        It sounds great but the result is poor

        1

        Previously 5

        Very poor. We are looking at switching to another software company.

        Ratings Breakdown

        1
        Ease of use
        Previously 4
        1
        Value for money
        Previously 5
        1
        Customer support
        Previously 4
        1
        Functionality
        Previously 5
        icon
        Pros:
        It sounds great and excellent functionality and would generate efficiencies
        Cons:
        There are endless software bugs that are embarrassing both for Pabau and for my business. The support is highly inadequate, slow and cannot solve key issues. It is crazy that Pabau changed over to Pabau 2 and the functionality got far worse.

        Reasons for switching to Pabau

        It’s Better

        Read More

        RZ
        Raisa Z.

        Verified reviewer

        Consumer Services

        2-10 employees

        Used daily for more than 2 years

        Review source

        Reviewed February 2026

        great addition to smoothly running business

        5

        easy diary management, good for patient record and concern forms, straightforward to use, helpful marketing features

        Ratings Breakdown

        5
        Ease of use
        4
        Value for money
        5
        Customer support
        5
        Functionality
        icon
        Pros:
        Easy to use and and good support from the team during the set up and ongoing. Covers all areas of running business at good price point.
        Cons:
        very slow at times and often comes up with issues. occasionally it is difficult to find the patient using telephone number

        Reasons for choosing Pabau

        previously used phorest and I find pabau easier

        Reasons for switching to Pabau

        it was outdated not really suitable to our business

        Read More

        JA
        Johanna A.

        Verified reviewer

        Health, Wellness and Fitness

        Self-Employed

        Used daily for less than 12 months

        Reviewed January 2026

        Very happy!

        5

        Overall it is full detailed and abilities to collect my clients information. Customer service has been great as well.

        Ratings Breakdown

        5
        Ease of use
        5
        Value for money
        5
        Customer support
        5
        Functionality
        icon
        Pros:
        How fast and informative to resolve the concern. She was very friendly and explained things to me. It was nice.
        Cons:
        Not being able to give the option for my client to tip on an invoice. However, thats only because that is what I was use to before.

        Reasons for choosing Pabau

        I chose Pabau for cost. All in one and the abilities to go as I grow.

        Reasons for switching to Pabau

        I needed a software more on the medical side as I am a Trichologist

        Read More

        KR
        Kelly-ann R.

        Verified reviewer

        Health, Wellness and Fitness

        Self-Employed

        Used weekly for less than 2 years

        Review source

        Reviewed January 2026

        Innovative platform

        5

        I think Pabau is very innovative and they are always bringing out new things on the platform to make it more user friendly and easier to use. They help you set up everything for your business and are always available for meetings.

        Ratings Breakdown

        4
        Ease of use
        4
        Value for money
        5
        Customer support
        5
        Functionality
        icon
        Pros:
        The customer support is outstanding and being able to provide suggestions for new innovative ideas on the platform
        Cons:
        There are a few glitches a long the way but there is always someone to get support from at a moments notice. You have to pay more for certain marketing features

        Read More

        JG
        Jas G.

        Verified reviewer

        Medical Devices

        2-10 employees

        Used daily for less than 2 years

        Review source

        Reviewed January 2026

        Best system

        5

        Positive, I feel the customer support is strong. They are very professional and skilled individuals who work swiftly to help with any issue.

        Ratings Breakdown

        4
        Ease of use
        3
        Value for money
        5
        Customer support
        4
        Functionality
        icon
        Pros:
        Hi I have been a customer of Pabau for almost two years. The customer service is worth every penny. I a very pleased with how the system works and the advisors which are available to help your system run smoothly and professionally.
        Cons:
        the price I think is a lot. The price can be reduced I feel especially for loyal customers. This would be nice.

        Read More

        DR
        Dawn R.

        Verified reviewer

        Medical Practice

        2-10 employees

        Used daily for less than 12 months

        Review source

        Reviewed February 2026

        Well worth the investment

        5

        excellent service from all of the development team. There are still some aspects that may need tweaked, however there is the ability to suggest areas to be changed

        Ratings Breakdown

        5
        Ease of use
        5
        Value for money
        5
        Customer support
        5
        Functionality
        icon
        Pros:
        Great support on setting up the software. The software has lots to offer from notes and records to emails
        Cons:
        a lot to learn which is not easy when you're old. but the support helped. I still need help occasionally

        Read More

        FA
        Fatima A.

        Verified reviewer

        Medical Practice

        Self-Employed

        Used weekly for less than 2 years

        Review source

        Reviewed February 2026

        Good clinical system

        5

        [sensitive content hidden] has been great throughout. Her support for the Pabau system is very helpful to understand and use it to its full potential. I have been using Pabau for about 2 years now and still exploring new aspects which are very useful. Highly recommend.

        Ratings Breakdown

        3
        Ease of use
        5
        Value for money
        5
        Customer support
        4
        Functionality
        icon
        Pros:
        Customer support. Overall good system.
        Cons:
        White overall non engaging look. Would like more colour to differentiate between the stages of bookings

        Read More

        PL
        Pauline L.

        Verified reviewer

        Medical Practice

        2-10 employees

        Used daily for less than 6 months

        Review source

        Reviewed January 2026

        The Old Rectory Clinic

        4

        Very good experience because of the supportive teams across all areas, particularly [sensitive content hidden] to date

        Ratings Breakdown

        4
        Ease of use
        4
        Value for money
        5
        Customer support
        5
        Functionality
        icon
        Pros:
        The Patient Management systems are very comprehensive encompassing all the relevant documentation and safeguards together with excellent Customer Support
        Cons:
        A bit overwhelmed at first as to the scale of the onboarding task but, with the support from the various Pabau teams, I soon gained confidence.

        Read More

        Showing 1 - 10 of 608 Reviews

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