Broadview Networks’ OfficeSuite is a cloud-based phone system that offers a number of unified communications features. This solution is scalable, and can meet the needs of very small businesses (three or fewer employees) as well as large companies.
Broadview Networks also offers SIP trunking in suite for a single-vendor VoIP solution. Because Broadview Networks is an Internet service provider, the company can fully manage businesses’ connections to both hosted PBX applications and SIP trunking services.
Broadview Networks offers numerous types of Internet connections, ranging from Multiprotocol Label Switching (MPLS) to Primary Rate Interface (PRI) for businesses with older PBX systems.
OfficeSuite offers a number of collaboration tools, including Web conferencing, audio conferencing and videoconferencing. The system can be administered through Web portals and can route calls to mobile devices. An Automatic Call Distribution (ACD) module is available for contact centers that need more advanced call routing capabilities.
OfficeSuite integrates with Salesforce.com and Microsoft Outlook.