Intermedia Hosted PBX Software


 

Intermedia Hosted PBX is a cloud-based phone system designed to meet the needs of small to mid-sized enterprises with up to 1,000 employees.

Users of Intermedia Hosted PBX get a range of features, such as hunt groups to make sure that employees don’t miss calls, an automated attendant to route incoming calls and find me/follow me to forward desktop calls to mobile devices. A mobile app turns your smart phone into a PBX extension and allows you to control find me/follow me settings remotely. Wireless adapters are available for businesses that want to avoid rewiring office spaces.

Additionally, Intermedia Hosted PBX integrates with other Office in the Cloud solutions from Intermedia (Office in the Cloud is a suite of hosted applications for collaboration, content management, contact management and password management). Microsoft Outlook integration adds click-to-call functionality to Outlook contacts, and caller ID information can be sent directly to Salesforce.

Intermedia Hosted PBX is priced on a per user, per month basis.

 

Intermedia Hosted PBX - Control panel home
 
  • Intermedia Hosted PBX - Control panel home
    Control panel home
  • Intermedia Hosted PBX - Account settings in control panel
    Account settings in control panel
  • Intermedia Hosted PBX - Click-to-call interface in Outlook
    Click-to-call interface in Outlook
Supported Operating System(s):
Windows 7, Windows Vista, Windows XP, Mac OS, Web browser (OS agnostic), Windows 2000, Windows 8

1 Review of Intermedia Hosted PBX

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Randy from Randy A. Kozerski, CPA, LLC
Specialty: Finance
Number of employees: 2-10 employees Employees number: 2-10 employees

September 2017

September 2017

Great Solutions that Grows as You Grow

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

I would choose this service provider again. They also offer great pricing on hardware which is an added benefit.

Pros

Robust, crisp (requires strong internet solution), easy to use, great value. It's easy to use and the customer support was very helpful setting up the system. Technical support is also easy to reach and great to work with to resolve any issues that may occur.

Cons

I don't have a lot to compare this to but the service I've received over the years keeps me with this Intermedia. It was easy to add lines, including an 800 number. The only con I have isn't related to Intermedia. However, the con is for VOiP vs a land line.