Skype for Business Software


 

Skype for Business is a voice messaging tool that enables teams and individuals across the world to communicate and collaborate. It offers both Web-based and on-premise solutions and is best suited for organizations that operate across multiple sites.

This solution allows users to interact via text messaging, audio and high-definition (HD) video communication. It supports collaboration through video conferencing that can support up to 250 people with just a phone or an internet connection.

With Skype for Business, online meetings can also be recorded for use later on. Since the solution is tightly integrated with Microsoft Office applications, it enables users to share files and make presentations on the call.

Users can view the online status of their contacts and schedule meetings with them through Microsoft Outlook. They can also start a conversation from other Microsoft applications, such as Word or PowerPoint.

Skype for Business facilitates texting and calling to mobile and landline phones. Other important features include support for third-party dial-in and the ability to remotely control others’ desktops.

 

Skype for Business - Collaboration
 
  • Skype for Business - Collaboration
    Collaboration
  • Skype for Business - Document sharing
    Document sharing
  • Skype for Business - Integration with Office365
    Integration with Office365
  • Skype for Business - Meeting tracking
    Meeting tracking
  • Skype for Business - Text messaging
    Text messaging
  • Skype for Business - Video conference
    Video conference
Supported Operating System(s):
Windows 7, Windows Vista, Windows XP, Mac OS, Linux, HP-UX, AIX, Solaris, Unix, IBM OS/400, Web browser (OS agnostic), Windows 2000, Windows 8, Windows 10

154 Reviews of Skype for Business

 

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Software Advice Reviews (78)
More Reviews (76)

Showing 1-20 of 78

Olivia from Net Health
Specialty: Other
Number of employees: 201-500 employees Employees number: 201-500 employees

June 2017

June 2017

Good product

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

It is convenient to be able to call a co-worker at a click of a button instead of dialing a number and to share your screen on demand. The call forwarding feature that allows someone to call your cell phone without having to give them your cell phone number is nice.

Cons

It's an interesting jump to switch from using phones to dial versus dialing on a computer. Not a terrible thing, just something that will take some getting used to!

 
 

John from El Super
Specialty: Professional Services
Number of employees: 2-10 employees Employees number: 2-10 employees

June 2017

June 2017

easy for group interaction

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

If you are a windows user than Skype is the way to go. If you are used to the readily available home version than the isn't much different and thats part of the great factor. It's easy to use, easy to add other users, and keep notes and take screen captures. The visual are great but the best thing is that it's easy to use.

Cons

Sometimes depending on your connectivity it's hard to keep consistent visuals, now although this is common among this type of tech where Skype suffers is that it tends to be more frequent.

 
 

Davinder from Damco
Specialty: Professional Services
Number of employees: 201-500 employees Employees number: 201-500 employees

May 2017

May 2017

Best to use in official discussion.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

I am using Skype from last 7 years. This is best product in my experience for discussing with clients or internal. By using Skype we can make video calls as well as screen sharing with other persons.
We can make a group calls. If we have credits in our account then phone call also available in Skype.
Skype made my life easy. Thanks for this.

Cons

In my experience I just face an issue once we updated our Skype in newer version then some time login issue encountered then we have to clear the logs or either change the password to login again . other then this I like it.

 
 

Talhia from Rishavena Home Health Care Agency, Inc
Specialty: Healthcare
Number of employees: 51-200 employees Employees number: 51-200 employees

May 2017

May 2017

The Good Stuff

Ease-of-use

Functionality

Product Quality

Customer Support

Pros

I loved using the product and I would recommend it to any company that I encounter in the future. We used this product once or twice a week, every week, for conference calls, including HD video, and high quality audio conferences. It is top of the line and very much like the original Skype for civilians. This is Skype on steroids!

Cons

The pricing was difficult for us to justify continued usage. During a quarterly quality assurance meeting, the decision was made to discontinue using the software.

 
 

Stephane from Rishavena Home Health Care Agency
Specialty: Healthcare
Number of employees: 51-200 employees Employees number: 51-200 employees

May 2017

May 2017

Very good software

Ease-of-use

Functionality

Product Quality

Customer Support
N/A

Thanks

Pros

This is a good software for business to stay in touch. It can be difficult to use if you are not a technologically trained person but their customer support will help you to do it.

Cons

The program is can be hard to use because it is very advanced. I will like to see the program made a little easier to use.

 
 

Jennifer from Rishavena Home Health Care Agency, Inc.
Specialty: Healthcare
Number of employees: 51-200 employees Employees number: 51-200 employees

May 2017

May 2017

Very good for business

Ease-of-use

Functionality

Product Quality

Customer Support

Pros

We used this program when I started working for the company and I felt that it was very good for us. We would always be in touch and no one was left out of the loop when it came to patient and client updates. I highly recommend this for big businesses.

 
 

Johanna from Rishavena Home Health Care Agency, Inc.
Specialty: Healthcare
Number of employees: 51-200 employees Employees number: 51-200 employees

May 2017

May 2017

It is better than good

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Thank you for the opportunity to write this review.

Pros

Skype for Business is better than good. It is great. I loved this product and I wish our company still used it. We can make business meetings and conferences to discuss important things without being in the same space. I never use Skype before and I think I will use it personally at home to stay in touch with family and friends outside of the country.

Cons

I believe that the program was a bit too expensive for the frequency that we used it, so we had to get rid of it. I would like to see a cheaper version, maybe downsized for smaller companies with less features.

 
 

Jacqueline from Rishavena Home Health Care Agency, Inc.
Specialty: Healthcare
Number of employees: 51-200 employees Employees number: 51-200 employees

May 2017

May 2017

On Par

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

With this product, you can solve all of your business related remote conference needs. We were able to run video and audio conferences no matter where we were in the office building. The software could even be used from home and it feels a lot like the traditional Skype.

Cons

Automated phone system could use some work. It was not very convenient to reach a customer service representative.

 
 

Kelly from Rosetta Stone
Specialty: Education
Number of employees: 201-500 employees Employees number: 201-500 employees

April 2017

April 2017

Skype Review

Ease-of-use

Functionality

Product Quality

Customer Support

Pros

Great tool that allows us to communicate with ease to international colleague. It allows you to see who is available and you can chat from your desk versus interrupting their phone conversations etc.

Cons

Sending files through messenger can be a slow process, especially for large files. Sending files through emails is easier.

 
 

kristtine from PEP
Specialty: Nonprofit
Number of employees: 1 employee Employees number: 1 employee

April 2017

April 2017

A good app, but not sure it's keeping up with competitors

Ease-of-use

Functionality

Product Quality

Customer Support
N/A

It is a good app, but it seems it's not evolving like others in this category.

Pros

It is a great tool for business purposes and many of my peers use it. It's easy and inexpensive, which I appreciate.

Cons

There are other apps out now that do much more, and you'd be wise to look around, in my opinion.

 
 

SAMUEL from NETLINKTECH LIMITED
Specialty: Professional Services
Number of employees: 2-10 employees Employees number: 2-10 employees

April 2017

April 2017

Skype for Business delivers all the time.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Cloud storage space should be increased.

Pros

Cloud PBX

Cons

500G Cloud space.

 
 

Scott from NGC Group
Specialty: Other
Number of employees: 51-200 employees Employees number: 51-200 employees

April 2017

April 2017

Not the Skype from Years Ago

Ease-of-use

Functionality

Product Quality

Customer Support
N/A

I used to use Skype for communications about 10 years ago while working overseas. The program was easy to use and had a very limited learning curve. I then used Lync for work and while it was a nice more business-like on-line meeting software and had more features than the "old" Skype, it was heavy on resources and also was inconsistent in performance. So when Skype for Business came around and I heard it combined features of both previous tools, I was happy to try it. It works for communication just like the old Skype I was used to and had features from Lync that allowed for business meetings and the features seem to be very useful. I need to continue to work on using Skype for Business but it appears to be something that will add value and make for a very nice on-line meeting software.

Pros

Easy to use, integrates with Outlook, doesn't seem to bog down my computer and can be used with non-Skype account holders.

Cons

Takes a lot of trial and error to figure out as the tutorials didn't help a lot.

 
 

Laura from Array Advisors
Specialty: Professional Services
Number of employees: 51-200 employees Employees number: 51-200 employees

April 2017

April 2017

Skype Review

Ease-of-use

Functionality

Product Quality

Customer Support
N/A

Skype for Business is an easily learned web conferencing software. It provides a robust set of features and is very easy to learn. Sometimes users who do not have Skype and need to use the web-based version can experience some difficulty, but otherwise it's a great tool!

 
 

Abraham from Rishavena Home Health Care Agency, Inc.
Specialty: Healthcare
Number of employees: 51-200 employees Employees number: 51-200 employees

April 2017

April 2017

Skype is right

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

This product is fantastic and easy to use. If you've ever used Skype for personal use, then you will feel very much at home. Unfortunately, we overestimated our need for it. We did not utilize the software as often as we had projected and the relationship was ended in the first quarter of 2017.

Pros

Easy to use with almost identical interface as the commercial version of the product - making it very familiar to most office staff. Calls are usually smooth with crystal clear audio and vivid video. Easy to conference the entire office, even those on the field, with important or emergency meetings and announcements.

Cons

N/A (NOT APPLICABLE). There are no negative aspects of the software that I can confidently state at this time.

 
 

shannon from Rosetta Stone
Specialty: Education
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

April 2017

April 2017

Love Skype Business !

Ease-of-use

Functionality

Product Quality

Customer Support
N/A

So, I use Skype on a personal level and a business level. Skype is great tool in the business arena because it allows you to connect with people quickly, host video calls, and is a quick access for phone calls.

Pros

Multiple features make this product a win
-Organization
-Video calls
-import contacts
-notifications
-ability to access from multiple devices

Cons

Occasional technical issues

 
 

Sean from Lydia Real Estate LLC
Specialty: Professional Services
Number of employees: 11-50 employees Employees number: 11-50 employees

April 2017

April 2017

Skype is Great for Business Calls!

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

Skype for Business is very easy to use and is the easiest way to communicate with clients all over the globe.

Cons

Skype for Business relies on a high speed internet connection for the best quality and in many countries the internet speeds are slow.

 
 

Scott from TRAM Group
Specialty: Manufacturing
Number of employees: 51-200 employees Employees number: 51-200 employees

April 2017

April 2017

Simple interface

Ease-of-use

Functionality

Product Quality

Customer Support
N/A

It is nice because it is free to use

Pros

No cost
Communicate easily and quickly with country outside of US
Easy to setup
Has share screen option - very convenient when trying to explain or show something

Cons

Call quality (lag and sometimes call would disconnect)
Share screen feature is too small. The power point that was being shared was difficult to read

 
 

Mauricio from ZeroFy
Specialty: Media and Entertainment
Number of employees: 11-50 employees Employees number: 11-50 employees

March 2017

March 2017

Can't leave without

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Skype is a key tool in our company since we are a global company and need to connect all the offices

Cons

Sometimes service is a bit unstable and it takes a while to connect a group call. I feel that this happens when different users have different versions of the software

 
 

Emils from Cy
Specialty: Nonprofit
Number of employees: 2-10 employees Employees number: 2-10 employees

March 2017

March 2017

Hipopotamus

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ive been using it since it came out. Its a great way to communicate with people all around the world. And you can work from anywhere if it's necessary. Sometimes it has glitches but all in all its for free and great.

Pros

Its for free
You can see the person you're talking to

Cons

Its slow
Needs internet

 
 

Edgar's from Cy records
Specialty: Media and Entertainment
Number of employees: 2-10 employees Employees number: 2-10 employees

March 2017

March 2017

I used it for conversations with my collages in USA while i was in Europe

Ease-of-use

Functionality

Product Quality

Customer Support

Its easy to use, good quality of video and it doesn't lag

 
 
 
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Showing 1-20 of 76

Sarkis from Apple Stations
Number of employees: 2-10 employees Employees number: 2-10 employees

June 2017

June 2017

Skype, do you hear me?

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Everyone know Skype, everyone use Skype. I like Skype for VOIP feature, Video Call, file attachment feature right in the conversation and Screen Sharing.

Cons

Sometimes Call connection is too poor quality, when network quality is excellent.
And BIG thing about Skype - please why when you lunch Skype on your Desktop or Laptop it's going to start forever and then all your Operating System will work so SLOW? It just not make sense, why..

Source: GetApp
 

Katie from Syncfusion
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

June 2017

June 2017

Daily User

Ease-of-use

Functionality

Product Quality

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Pros

I am a daily Skype user. I really never have had any issues with it. It is a great way to communicate with my coworkers and even just to see if they are available. I enjoy the ease at which I can pop a message over to them.

Source: GetApp
 


June 2017

June 2017

functional but leaves something to be desired

Ease-of-use

Functionality

Product Quality

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Pros

It mostly works just like any other messenger. The messages seem be sent and received with no major issues.

Cons

The synchronization between the app and desktop clients seem to be hit or miss. Sometimes the message will go to my desktop client, and sometimes to the app. Messages I receive on the app do not appear on the desktop and vice versa. I'm not sure if this is just a server side configuration issue or what, but it's quite annoying.

Source: GetApp
 

Mohammed from Social Positives
Number of employees: 2-10 employees Employees number: 2-10 employees

May 2017

May 2017

Perfect Instant Messaging App

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Best instant messaging app and a widely used one. I use Skype to send a text message to my friends and family and video chat. Great integration with Microsoft products.

Pros

Powerful and free easy to use.

Cons

Android App needs improvement.

Advice to Others

Use this and I'm sure you won't regret.

Source: GetApp
 

Jason from Vendorable
Number of employees: 2-10 employees Employees number: 2-10 employees

May 2017

May 2017

Skype is a handy internal / friend tool

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Skype is handy for inbound numbers for overseas offices.

It's also pretty darn handy for video conferencing internally.

It's not such a great product for outbound as often clients / end users you want to call don't have a login or don't want to give you their login.

All in all it's a good prodcut

Pros

Free initially, paid amounts are fair.
Easy to use for sure.
Links very nicely to contact cards.
Love the ability to just call other numbers.
Has good linkage to local numbers for your outbound international calls.

Cons

Not so great for outbound customers as they might not have Skype installed on their computers.

Source: GetApp
 

Nicholas from University of KwaZulu-Natal
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

February 2017

February 2017

Skype for doing Business in the UK

Functionality

Product Quality

Value for Money

Functionality
Functionality
Product Quality
Quality
Value for Money
Value

Extremely usefull can be used for on line demos wrt machines made in SA online teaching of Technical products and how to use them. Good for customer care we sell more machines

Pros

Video and voice easy to use

Cons

no real cons people use other systems as well

Advice to Others

Use it or lose it use it for sales and training

Source: GetApp
 

John

January 2017

January 2017

Keep in Touch

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Skype is a great tool for face to face meeting, one on one. No longer do you have to guess what the other is thinking, you see and assess in real time. An excellent system

Pros

Face to face communication

Cons

Sometimes limited by bandwidth

Advice to Others

Be sure to have good high speed internet

Source: GetApp
 

Janelle from Corporate Movement
Number of employees: 2-10 employees Employees number: 2-10 employees

December 2016

December 2016

Messenger, phone call, and video chat all in one app.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I use Skype once in awhile when I need to video chat with a customer. Every time I am in the app, I think "Wow, I can message, call, AND video chat all in one place. Why am I using three separate systems right now"? The answer is because I am just not used to it and as a company we use slack and email to communicate, but when I need it, I am very glad I have Skype.

Pros

You can message, phone call, and video chat all in one app. If you could use this as your main source of communication in a company for everyone, it would be awesome! You would only need one app. It's also a great place to keep track of your contacts and It's easy to use too.

Cons

I can technically do message, phone call, and video chat on my computer or phone without the app. I can use messenger, facetime, email, google hangouts, etc. It's convenient to have it all in one place, but I don't really NEED the app, so I don't like to pay to have to be able to initiate messages, phone calls, etc. That is why I don't use it very much.

Advice to Others

If you can get your whole company on board with using Skype, it's a great way to keep all of your communication in one place.

Source: GetApp
 

Kevin from Omnitech, Inc
Number of employees: 11-50 employees Employees number: 11-50 employees

December 2016

December 2016

Works great, most of the time

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

The on premise install of Skype for Business is essential for a company I work for. The online meetings integrated with Outlook, audio and screen share are used daily for our geographically spread out team.

Pros

The online meetings integrated with Outlook, audio and screen share

Cons

we sometimes have trouble with audio and meetings (maybe it's the server, but I don't know). Starting a conversation, then adding someone else.

Advice to Others

get a good headset like Jabra UC Voice 150 and a good USB speaker phone

Source: GetApp
 

brace from Mastercard
Number of employees: 10,000+ employees Employees number: 10,000+ employees

November 2016

November 2016

Skype is the department store of communication software.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Skype is the department store of communication software. Skype has tweaked its interface over the years. The current version is clean and simple, with your user picture and a search box at top left. Skype is a good entry-level, low-cost VoIP service. It allows us everything including Group video calling, Rich text messaging, Calling to standard phones, an actual public phone number, Wi-Fi hotspots and live translation also. This internet phone service provides call waiting, voicemail, caller ID and call forwarding. We can call people through your contacts list, which effectively makes it a speed dial function. The video conferencing feature is great for meetings or talking face-to-face virtually among friends.

Pros

Group video calling
Rich text messaging
Calling to standard phones
An actual public phone number,
Wi-Fi hotspots,
Live translation
Skype is one of the cheapest VoIP services available, and it offers subscriptions with unlimited minutes.

Cons

It’s light on features, lacking call return, call blocking and most important, 911 calling ability.

Source: GetApp
 

Rocío

August 2016

August 2016

screen sharing, free calls , chat ..

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

very good as a working tool and remote access, with chat, free calls, video calls, and very useful for sharing screen during a call of work and show things together. You can also send files etc

Pros

free calls, video calls , chat, emoticons , file sharing, screen sharing

Cons

I haven´t inconvenient at moment

Advice to Others

use it as a tool for telework

Source: GetApp
 

Judy from Phancybox Digital Agency
Number of employees: 2-10 employees Employees number: 2-10 employees

July 2016

July 2016

Great value for money but the app needs some work

Ease-of-use

Product Quality

Value for Money

Ease-of-use
Usability
Product Quality
Quality
Value for Money
Value

Skype is such an affordable method to stay in touch with people and I use it regularly. While many use the free Skype to Skype, I use it mainly for contacting people internationally calling from Skype to their mobile/landline. Skype lets you cover your Skype ID with your mobile number, so people aren't aware you're calling from Skype.

Skype doesn't like the 0 at the start of phone numbers, and you can't edit a number on the fly after selecting it from a phone book, so this is a little frustrating.

The call quality is great, but it'd be an even better product if the app was more intuitive/easier to use.

Pros

Affordable
Can set your mobile number against your Skype account so when phoning mobiles, your mobile number appears

Cons

Not very intuitive software to use
Doesn't like 0's at the start of numbers and doesn't allow for editing numbers after selecting from phone book so this's a bit of a hassle.

Source: GetApp
 


May 2016

May 2016

Much improved

Ease-of-use

Product Quality

Value for Money

Ease-of-use
Usability
Product Quality
Quality
Value for Money
Value

Remember the days when Skype calls kept dropping out? Those first five minutes of "Can you hear me now? How about now?" Well, they are gone. Skype is now a reliable tool for international calls throughout most of the world.

Pros

Easy to use, reliable calls, call quality generally very clear.

Cons

Expensive if you're not calling a Skype user.

Source: GetApp
 

Pravin from IBM
Number of employees: 10,000+ employees Employees number: 10,000+ employees

April 2016

April 2016

Best app for communication

Ease-of-use

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Product Quality
Quality
Value for Money
Value
Support

Skype is the best app for communication. We can do audio, video calling and chat with anyone in the world. We can do audio call conference by using skype app.

Pros

Can make free video calls across the world, easy sharing of files

Cons

Messages do not pop up as notification if I don't open the app

Source: GetApp
 

Pitanshu from IBM
Number of employees: 10,000+ employees Employees number: 10,000+ employees

April 2016

April 2016

Easy call over internet: instant messaging

Ease-of-use

Product Quality

Ease-of-use
Usability
Product Quality
Quality

The skype app came handy when I was at a distant location from my family.
I was able to talk to my family over the internet on voice and video.
The app use less data and can operate on low bandwidth.
the embedded instant messaging facility added to the application benefit.

Pros

The app use less data and can operate on low bandwidth.
the embedded instant messaging facility added to the application benefit.
The app can is free of cost.
smiley adds flavour to the conversation.

Cons

there is little issue in the file sharing facility of the application.

Source: GetApp
 

Justin from Coin, Inc.
Number of employees: 11-50 employees Employees number: 11-50 employees

March 2016

March 2016

Great product for communicating with remote teams

Ease-of-use

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Product Quality
Quality
Value for Money
Value
Support

I've used Skype to work with several different remote teams, and continually have great experiences. I've found that skype is one of the few products out there that make it really simple to share a screen and collaborate on something. It also makes group chat really easy to use.

Pros

- awesome emojis
- great video quality, even over a slower connection

Cons

I wish they would allow you to control another person's screen

Source: GetApp
 

Lenny from Seaspan Ship Management Ltd.
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

February 2016

February 2016

Skype is easy for online chat... Free!

Ease-of-use

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Product Quality
Quality
Value for Money
Value
Support

Overall, one of the best tools to easily keep in touch with friends and teams. It is easy to use. Best of it is that you can share your screen when collaborating with your team members.

Pros

- Easy to install and set up your account and preferences
- Easy to share your screen for collaboration
- High call quality
- Leave a message when the person called is not available.

Cons

- Would be great if free membership user can get a limited minutes of calling landlines

Source: GetApp
 

Patrick from SherpaDesk
Number of employees: 11-50 employees Employees number: 11-50 employees

February 2016

February 2016

Great for inter office communication.

Ease-of-use

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Product Quality
Quality
Value for Money
Value
Support

We use Skype to handle communication with our virtual team. It's been a fantastic tool to screen share, pop on a call or get some quick feedback on a question.

Pros

Makes it really easy to get product updates and notices out to our user base. We are able to notify them in a more time effective manner.

Cons

Gets a little expensive as you grow your base. It also stinks that to get A/B testing is an additional upgrade.

Source: GetApp
 


January 2016

January 2016

Perfect for Video Calls

Ease-of-use

Product Quality

Value for Money

Ease-of-use
Usability
Product Quality
Quality
Value for Money
Value

Skype is my preferred tool for video conferencing. It helps you to do weekly team meetings, even the team members are spatially divided. Most of the time, the video quality is very good.

Pros

Easy to use
Free to use

Cons

Sometimes, voice quality is bad

Source: GetApp
 

Johannes from eyefactive GmbH
Number of employees: 11-50 employees Employees number: 11-50 employees

January 2016

January 2016

You may not miss it -- although it could be better

Ease-of-use

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Product Quality
Quality
Value for Money
Value
Support

I was a skype user from the start, but did not use it for a while since I didn't like to run it on my PC and do calls using my headset. The iPhone app made me an active user again :-)

Pros

I mainly use it when being abroard to save telephone costs. The most amazing thing of Skype is the sound quality in my eyes. I tried various other VOIP service but non of them can beat Skype when it comes to call quality.

Cons

I don't like the user interface of the iPhone app too much. When it was new I had to search for my contacts(!) a while.

Source: GetApp
 
 
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