Skype for Business is a voice messaging tool that enables teams and individuals across the world to communicate and collaborate. It offers both Web-based and on-premise solutions and is best suited for organizations that operate across multiple sites.
This solution allows users to interact via text messaging, audio and high-definition (HD) video communication. It supports collaboration through video conferencing that can support up to 250 people with just a phone or an internet connection.
With Skype for Business, online meetings can also be recorded for use later on. Since the solution is tightly integrated with Microsoft Office applications, it enables users to share files and make presentations on the call.
Users can view the online status of their contacts and schedule meetings with them through Microsoft Outlook. They can also start a conversation from other Microsoft applications, such as Word or PowerPoint.
Skype for Business facilitates texting and calling to mobile and landline phones. Other important features include support for third-party dial-in and the ability to remotely control others’ desktops.
Jerry from Ricoh
Employees number: 10,000+ employees
Skype for business was called Lync before. We use it daily in our office for both internal and external communication. It is so much easier to just chat with co-workers in another office without walk that much or even pick up the phone :-) File and desktop sharing are nice features for external communication. The only problem I had was the stability of video calling, for some reason, it drops quite often. Other than this, it is on our must-have list for communication.
Greg from Solarus Technologies
Skype for Business is a reliable product owned by microsoft and is extremely easy to use. The Instant messenging feature is what it is primarily used for in my company.
Some issues with the phone app of skype for business. For some reason the messages and chat history come up in a weird order on the phone and it is hard to make changes via phone app as well.
I would reccomend using the software for a good amount of time to get used to it and the way it functions. You need time to figure out the features and the way things operate.
Bill from Honor's Builders, LLC
Specialty: Professional Services
Skype for Business provides organizations of all sizes a way to communicate regardless of timezone, location, or current status.
The business version of Skype offers all of the current features that you're already familiar with in the standard of version of Skype, but with a whole bunch more added on.
Here's a list of features I use daily:
- Linking with outlook to save conversations and email you if you're not around
- Screen-sharing while in meetings
- Remote access through screen-share
- Linking hundreds of users at a time to meetings that would have previously required huge conference rooms
- Easy click to call feature for quick discussions between teams
- Call forwarding to your mobile device
Most of the negatives I have towards this product are not in its lack of features but in its ability to get things done. I frequently run into little problems with Skype not recognizing sound devices, or the mic won't want to receive. That or it tells you people are sending messages when they are not.
None of this is really that big of a deal, but I would have expected a product under the Microsoft logo would have more of their bugs worked out
Skype for Business offers everything I could ask for in a meeting software. But then again, I'm not the one in charge of the budget. If you're looking for something purely to meet your needs, then look no further. But if the cost is a major contributor to your software decision, then I'd recommend making sure this fits within your budget.