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Best Customer Experience Software of 2026 - Page 7

Updated November 17, 2025 at 1:30 PM

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Written by Supriya Deka

Market Research Specialist

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Edited by Carolyn Santa Maria

Senior Editor

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Showing 151 - 175 of 584 products

Merchant Centric is a cloud-based platform that enables businesses to engage with their customers via social media and drive cus...Read more about Merchant Centric

Free trial
Free version

CredSpark is an AI-powered business development assistant. It helps sales and marketing teams research prospects, generate leads...Read more about CredSpark

Free trial
Free version
Integrations
HubSpot CRM
HubSpot CRM
+4 more

CredSpark's Best Rated Features

4.83Survey/Poll Management

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CredSpark's Worst Rated Features

4.46Reporting/Analytics

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ImageEngine is a website optimization solution that helps businesses streamline the transformation and optimization of images vi...Read more about ImageEngine

Free trial
Free version
Integrations
WordPress
WordPress
+5 more

Elevio is a self-service support and customer education platform that helps users create and manage a knowledge base. It offers ...Read more about elevio

Free trial
Free version
Integrations
Slack
Slack
+20 more

Collect.chat is a conversational form tool designed to turn traditional data collection into interactive chatbot experiences on ...Read more about Collect.chat

Free trial
Free version
Integrations
Salesforce Sales Cloud
Salesforce Sales Cloud
+7 more

LocalClarity is a cloud-based review management platform for multi-location businesses. The comprehensive suite of tools helps c...Read more about LocalClarity

5.0

(6 reviews)

Free trial
Free version
Integrations
Trustpilot
Trustpilot
+1 more

SoLike represents a unique and pioneering solution in the realm of online customer review management. By harnessing the power of...Read more about SoLike

5.0

(6 reviews)

Free trial
Free version
Integrations
Google Chrome
Google Chrome
+1 more

Twilio Flex is a fully programmable cloud-based contact center platform that gives businesses complete control of their contact ...Read more about Twilio Flex

5.0

(6 reviews)

Free trial
Free version

With WeHelp's NPS software, you can understand each step of your customer's journey. Understand how your customers act while tal...Read more about WeHelp

5.0

(6 reviews)

Free trial
Free version
Integrations
Pipedrive
Pipedrive
+1 more

WeHelp's Best Rated Features

5.0Surveys & Feedback

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WeHelp's Worst Rated Features

4.83Negative Feedback Management

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LiveCaller is a live chat solution designed to help businesses connect and communicate with customers via calls, messages, third...Read more about LiveCaller

Free trial
Free version
Integrations
Telegram
Telegram
+2 more

LiveCaller's Best Rated Features

5.0Real-time Consumer-facing Chat

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LiveCaller's Worst Rated Features

4.71Mobile Access

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Refiner is a customer survey solution for data-driven SaaS companies. Their highly customizable microsurvey widgets enable SaaS ...Read more about Refiner

4.9

(7 reviews)

Free trial
Free version
Integrations
Slack
Slack
+20 more

Fixzy remote assistance is a powerful solution to provide guided remote assistance around the world. With our collaboration with...Read more about Fixzy Assist

Free trial
Free version

Fixzy Assist's Best Rated Features

4.83Third-Party Integrations

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Fixzy Assist's Worst Rated Features

4.83Third-Party Integrations

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Analyzing customer and employee feedback has become effortless with Deep Talk. This powerful tool can turn various forms of text...Read more about Deep Talk

Free trial
Free version
Integrations
SurveyMonkey
SurveyMonkey
+3 more

Deep Talk's Best Rated Features

5.0Text Analysis

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Deep Talk's Worst Rated Features

4.83Sentiment Analysis

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Avaya Experience Platform is a unified communications solution designed to connect people using a range of channels, including v...Read more about Avaya Experience Platform

Free trial
Free version

Avaya Experience Platform's Best Rated Features

5.0Queue Management

See All

Avaya Experience Platform's Worst Rated Features

4.67Call Center Management

See All

Replyco is a powerful helpdesk software specifically designed for eCommerce sellers. It offers a centralized inbox management so...Read more about Replyco

Free trial
Free version
Integrations
Gmail
Gmail
+11 more

Replyco's Best Rated Features

4.71Multi-Channel Communication

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Replyco's Worst Rated Features

4.14Alerts/Escalation

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Survio is a professional online survey platform trusted by over 5 million users worldwide. It helps organizations of all sizes...Read more about Survio

Free trial
Free version
Integrations
Google Drive
Google Drive
+4 more

Survio's Best Rated Features

4.83Engagement Tracking

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Survio's Worst Rated Features

3.67Customizable Forms

See All

Nextiva Contact Center is an AI-enabled solution that helps businesses manage customer interactions. The platform includes featu...Read more about Nextiva Contact Center

Free trial
Free version

Nextiva Contact Center's Best Rated Features

4.89Voice Mail

See All

Nextiva Contact Center's Worst Rated Features

4.25Caller ID

See All

VQ Online reimagines quality assurance for modern customer service environments, revolutionizing how businesses evaluate and enh...Read more about VQ Online

Free trial
Free version

VQ Online's Best Rated Features

4.88Agent Interface

See All

VQ Online's Worst Rated Features

4.13Call Center Management

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Feedspace is a versatile platform that offers a range of features to help businesses build trust, gather feedback, and showcase ...Read more about Feedspace

5.0

(5 reviews)

Free trial
Free version
Integrations
Zapier
Zapier
+0 more

Responsly is a cloud-based platform that makes managing feedback simple and effective. The intuitive visual editor allows users ...Read more about Responsly

5.0

(5 reviews)

Free trial
Free version
Integrations
Google Drive
Google Drive
+26 more

Surveybox is an AI-powered platform that simplifies collecting customer feedback. The platform offers an easy-to-use survey buil...Read more about Surveybox

5.0

(5 reviews)

Free trial
Free version
Integrations
Slack
Slack
+9 more

twik is an award winning 5-years old startup that automatically detects all business goals in every website and page and assists...Read more about Twik

5.0

(5 reviews)

Free trial
Free version
Integrations
WordPress
WordPress
+2 more

EvaluAgent is a quality assurance solution for customer service organizations designed to evaluate and coach agents. This soluti...Read more about EvaluAgent

Free trial
Free version
Integrations
Salesforce Sales Cloud
Salesforce Sales Cloud
+14 more

VoiceAnalytics is a voice and data analysis platform based on advanced artificial intelligence technology. The system processes ...Read more about VoiceAnalytics

4.8

(6 reviews)

Free trial
Free version
Integrations
Amazon Connect
Amazon Connect
+1 more

ServiceGuru Kiosk is a cloud-based solution that helps businesses automate processes for collecting customer feedback through ki...Read more about ServiceGuru Kiosk

4.9

(7 reviews)

Free trial
Free version
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