Best Customer Retention Software of 2026
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Custify is cloud-based customer success software that helps businesses capture data from multiple sources to retain customers, r...Read more about Custify
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Customerscore.io helps SaaS businesses prevent churn and uncover upsell opportunities, enabling them to grow revenue and enhance...Read more about Customerscore.io
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ChurnZero is a cloud-based customer success management platform, which helps subscription businesses to understand their product...Read more about ChurnZero
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Braze is a leading customer engagement platform that powers lasting connections between consumers and brands they love. Braze al...Read more about Braze
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LiveAgent is a cloud-based help Ddsk solution for eCommerce businesses at the small and midsize levels. The platform offers live...Read more about LiveAgent
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ReviewTrackers is a cloud-based reputation and review management solution designed for companies of all sizes. Key features incl...Read more about ReviewTrackers
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Apex Loyalty is a loyalty and engagement management software based on the Salesforce platform, which helps businesses connect wi...Read more about Apex Loyalty

Talon.One is a sales promotions tool that assists marketers with campaign management, custom coupon creation and referral market...Read more about Talon.One

GUIDEcx is a customer onboarding solution that simplifies complex implementation workflows. Unlike other project management tool...Read more about GUIDEcx
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Yalt: Comprehensive Digital Loyalty Solutions to Drive Engagement and Retention Yalt is a dynamic digital loyalty platform buil...Read more about Yalt

Qualtrics CustomerXM is a cloud-based customer experience management system that helps small to large sized businesses monitor c...Read more about XM for Customer Experience
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Corelation is a cloud-based anti-churn tool for B2B service providers, that helps elevate retention rates, via a user-friendly, ...Read more about Corelation

Stames is a cloud-based customer support and team communication platform that helps businesses manage customer queries and compl...Read more about Stames

Whatfix is advancing the "userization" of application technology, by empowering companies to maximize the ROI of digital investm...Read more about Whatfix
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Epicor Service CRM is a web-based customer retention solution for automotive service providers. It helps you stay connected with...Read more about Epicor Service CRM

Raaft steps in with a no-code retention flow when your subscribers hit' Cancel'. You can ask subscribers why they’re leaving and...Read more about Raaft

Build your own loyalty program, engage customers, increase customer retention, and drive repeat purchases with OptCulture! At Op...Read more about OptCulture

Selligent is a cloud-based marketing automation solution designed to help businesses create and manage marketing campaigns via e...Read more about Selligent

Freshsuccess is a customer success platform that helps businesses streamline operations related to customer account health track...Read more about Freshsuccess

Churn Assassin is a solution designed to help B2B SaaS companies predict and prevent customer churn. It uses advanced machine le...Read more about Churn Assassin

Revinova is an Agentic AI Orchestration and Enablement Platform designed to transform how businesses educate, engage, and conver...Read more about Revinova

Maqsam is a web-based and AI-enabled contact center solution that helps businesses of all sizes across industries such as health...Read more about Maqsam
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Optimove is a customer-led marketing platform that helps companies get closer to their customers and learn about them. Optimove ...Read more about Optimove

Cheetah Digital enables marketers to create meaningful relationships with consumers through personalized and consistent communic...Read more about Cheetah Digital

Hotjar is a website behavior analytics tool designed to provide insights into how visitors interact with websites. It is used by...Read more about Hotjar
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