Home

/

Customer Retention Software

Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee.
How Software Advice ensures transparency

Software Advice lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Users can talk to our advisors for free to receive software recommendations matching their needs. Software providers pay us for sponsored profiles to reach users interested in their products.

How Software Advice verifies reviews

Software Advice carefully verified over 2 million reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

Independent research methodology

Researchers at Software Advice use a mix of verified reviews, independent research, and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or talk to an advisor, this has no influence on our research or methodology.

Best Customer Retention Software of 2026

On this page
  1. Popular Comparisons
  2. Related Software

Compare Products

Showing 1 - 25 of 40 products

Custify

Custify is cloud-based customer success software that helps businesses capture data from multiple sources to retain customers, r...Read more about Custify

Free trial
Free version
Integrations
Slack
Slack
+21 more

Custify's Best Rated Features

5.0Survey/Poll Management

See All

Custify's Worst Rated Features

4.10Email Management

See All

Customerscore.io

Customerscore.io helps SaaS businesses prevent churn and uncover upsell opportunities, enabling them to grow revenue and enhance...Read more about Customerscore.io

Free trial
Free version
Integrations
HubSpot CRM
HubSpot CRM
+6 more

Customerscore.io's Best Rated Features

4.86Engagement Tracking

See All

Customerscore.io's Worst Rated Features

4.50Third-Party Integrations

See All

ChurnZero

ChurnZero is a cloud-based customer success management platform, which helps subscription businesses to understand their product...Read more about ChurnZero

Free trial
Free version
Integrations
Slack
Slack
+31 more

ChurnZero's Best Rated Features

4.93Customer Segmentation

See All

ChurnZero's Worst Rated Features

3.67Email Marketing

See All

Braze is a leading customer engagement platform that powers lasting connections between consumers and brands they love. Braze al...Read more about Braze

Free trial
Free version

Braze's Best Rated Features

4.89Push Notifications

See All

Braze's Worst Rated Features

4.0Landing Pages/Web Forms

See All

LiveAgent is a cloud-based help Ddsk solution for eCommerce businesses at the small and midsize levels. The platform offers live...Read more about LiveAgent

Free trial
Free version
Integrations
PayPal
PayPal
+104 more

LiveAgent's Best Rated Features

5.0Real-Time Monitoring

See All

LiveAgent's Worst Rated Features

3.75Mobile App

See All

ReviewTrackers is a cloud-based reputation and review management solution designed for companies of all sizes. Key features incl...Read more about ReviewTrackers

Free trial
Free version
Integrations
Hootsuite
Hootsuite
+5 more

ReviewTrackers's Best Rated Features

4.92Review Monitoring

See All

ReviewTrackers's Worst Rated Features

4.33Surveys & Feedback

See All

Apex Loyalty is a loyalty and engagement management software based on the Salesforce platform, which helps businesses connect wi...Read more about Apex Loyalty

5.0

(6 reviews)

Free trial
Free version
Integrations
Salesforce Platform
Salesforce Platform
+0 more

Talon.One is a sales promotions tool that assists marketers with campaign management, custom coupon creation and referral market...Read more about Talon.One

Free trial
Free version
Integrations
PayPal
PayPal
+22 more

GUIDEcx is a customer onboarding solution that simplifies complex implementation workflows. Unlike other project management tool...Read more about GUIDEcx

Free trial
Free version
Integrations
Slack
Slack
+5 more

GUIDEcx's Best Rated Features

4.75Multiple Projects

See All

GUIDEcx's Worst Rated Features

4.08Client Management

See All

Yalt: Comprehensive Digital Loyalty Solutions to Drive Engagement and Retention Yalt is a dynamic digital loyalty platform buil...Read more about Yalt

5.0

(3 reviews)

Free trial
Free version
Integrations
Mailchimp
Mailchimp
+11 more

Qualtrics CustomerXM is a cloud-based customer experience management system that helps small to large sized businesses monitor c...Read more about XM for Customer Experience

Free trial
Free version
Integrations
Slack
Slack
+30 more

XM for Customer Experience's Best Rated Features

4.90Negative Feedback Management

See All

XM for Customer Experience's Worst Rated Features

4.33NPS Survey Structure

See All

Corelation is a cloud-based anti-churn tool for B2B service providers, that helps elevate retention rates, via a user-friendly, ...Read more about Corelation

4.8

(4 reviews)

Free trial
Free version

Stames is a cloud-based customer support and team communication platform that helps businesses manage customer queries and compl...Read more about Stames

4.8

(5 reviews)

Free trial
Free version
Integrations
WhatsApp
WhatsApp
+6 more

Whatfix is advancing the "userization" of application technology, by empowering companies to maximize the ROI of digital investm...Read more about Whatfix

Free trial
Free version
Integrations
Microsoft Excel
Microsoft Excel
+22 more

Whatfix's Best Rated Features

5.0Contextual Guidance

See All

Whatfix's Worst Rated Features

4.67In-App Training

See All

Epicor Service CRM is a web-based customer retention solution for automotive service providers. It helps you stay connected with...Read more about Epicor Service CRM

5.0

(1 reviews)

Free trial
Free version
Integrations
Epicor Catalog for Automotive
Epicor Catalog for Automotive
+0 more

Raaft steps in with a no-code retention flow when your subscribers hit' Cancel'. You can ask subscribers why they’re leaving and...Read more about Raaft

5.0

(1 reviews)

Free trial
Free version

Build your own loyalty program, engage customers, increase customer retention, and drive repeat purchases with OptCulture! At Op...Read more about OptCulture

4.7

(3 reviews)

Free trial
Free version
Integrations
Heartland Retail
Heartland Retail
+2 more

Selligent is a cloud-based marketing automation solution designed to help businesses create and manage marketing campaigns via e...Read more about Selligent

Free trial
Free version

Freshsuccess is a customer success platform that helps businesses streamline operations related to customer account health track...Read more about Freshsuccess

4.6

(8 reviews)

Free trial
Free version
Integrations
Salesforce Sales Cloud
Salesforce Sales Cloud
+43 more

Churn Assassin is a solution designed to help B2B SaaS companies predict and prevent customer churn. It uses advanced machine le...Read more about Churn Assassin

4.5

(2 reviews)

Free trial
Free version
Integrations
Slack
Slack
+16 more

Revinova is an Agentic AI Orchestration and Enablement Platform designed to transform how businesses educate, engage, and conver...Read more about Revinova

Free trial
Free version
Integrations
PayPal
PayPal
+9 more

Maqsam is a web-based and AI-enabled contact center solution that helps businesses of all sizes across industries such as health...Read more about Maqsam

Free trial
Free version
Integrations
HubSpot CRM
HubSpot CRM
+5 more

Maqsam's Best Rated Features

5.0Real-Time Monitoring

See All

Maqsam's Worst Rated Features

5.0Real-Time Monitoring

See All

Optimove is a customer-led marketing platform that helps companies get closer to their customers and learn about them. Optimove ...Read more about Optimove

4.3

(3 reviews)

Free trial
Free version

Cheetah Digital enables marketers to create meaningful relationships with consumers through personalized and consistent communic...Read more about Cheetah Digital

3.0

(1 reviews)

Free trial
Free version

Hotjar is a website behavior analytics tool designed to provide insights into how visitors interact with websites. It is used by...Read more about Hotjar

Free trial
Free version
Integrations
Google Drive
Google Drive
+64 more

Hotjar's Best Rated Features

4.83Visitor Tracking

See All

Hotjar's Worst Rated Features

3.63User Journeys

See All

1
2