About Google Hangouts

Google Hangouts is a cloud-based solution designed to help small to large businesses streamline communication via chats, messages and video calls. Features include offline messaging, image or video sharing, notifications, availability indicators and device synchronization.

The application enables users to initiate a group conversation by adding details of members such as names, phone numbers and email addresses. Administrators can generate custom names for the group and add/delete members into it. Google Hangouts enables members to interact with each other by using status messages, emojis, stickers and animated GIFs. Additionally, users can customize settings to manage conversations, invites and contact lists.

It comes with mobile applications for iOS...


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Supported Operating System(s):

Web browser (OS agnostic)

23 Reviews of Google Hangouts

Average User Ratings

Overall

4.13 / 5 stars

Ease-of-use

4.5

Value for money

4.0

Customer support

4.0

Functionality

4.0

Ratings Snapshot

5 stars

(12)

12

4 stars

(4)

4

3 stars

(5)

5

2 stars

(2)

2

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 23 results

January 2021

Max from Millennium Marketing Solutions

Verified Reviewer

Company Size: 11-50 employees

Industry: Marketing and Advertising

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

January 2021

Great free option for communicating with teammembers

It's great for what its used for. Beyond the basic's it is just average

Pros

it's a free option that allows us to communicate with coworkers and host video calls with clients. It's a free option. Easy and intuitive

Cons

It slows down my computer a lot when video chatting or screen sharing. They always seem to be a little behind in releasing technology

December 2020

Shenda from Imerys

Company Size: 10,000+ employees

Industry: Mining & Metals

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Customer support

5.0

Functionality

5.0

December 2020

Great collaboration tool for your teams & entire organization

I’ve had a great experience! This tool has enable out team to work / collaborate much easier especially with remote work set ups!

Pros

In addition to the many wonderful tools google has ( Sheets, GMail etc..) adding google hangouts is just one final way to stream line all your productivity tools!

Cons

How anyone can just be added to a group without permission. If google can add an accept first button before you are thrown into a group created by others.

Reasons for Switching to Google Hangouts

Stream line

May 2020

Neil from Austin Master Services LLC

Company Size: 11-50 employees

Industry: Environmental Services

Time Used: More than 2 years

Review Source


Ease-of-use

4.0

Functionality

3.0

May 2020

Simple and Easy

Pros

The nice thing about Google Hangouts is that it is relatively easy to use. Click on a link, download the software if you haven't done so before and start communicating

Cons

At times they get bogged down with too much traffic and video/audio becomes poor. Other than that it works well.

December 2020

Jon from MyArea Network

Company Size: 11-50 employees

Industry: Information Technology and Services

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Functionality

5.0

December 2020

Google Hangouts connects our work team everyday

Overall I'm very happy with the features and functionality of Google Hangouts.

Pros

Great software to stay connected with various co-workers or teams. Lots of versatility and features like video chats.

Cons

Sometimes the reminders get crazy if you're connected on a mobile phone and on a laptop. My phone dings the same time my laptop, lol. The video call feature can be glitchy to simply answer and hang up.

November 2020

Dayna from District of Janesville

Company Size: 201-500 employees

Industry: Education Management

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

4.0

Functionality

5.0

November 2020

Google Hangout Review

Pros

The ability to chat with my coworkers and students with ease. You can also send attachments via hangouts which is super helpful! I also enjoy the ability to use emojis!

Cons

The one thing that could be better about this software is having an insert function option for math.