Skype for Business Software


 

Skype for Business is a voice messaging tool that enables teams and individuals across the world to communicate and collaborate. It offers both Web-based and on-premise solutions and is best suited for organizations that operate across multiple sites.

This solution allows users to interact via text messaging, audio and high-definition (HD) video communication. It supports collaboration through video conferencing that can support up to 250 people with just a phone or an internet connection.

With Skype for Business, online meetings can also be recorded for use later on. Since the solution is tightly integrated with Microsoft Office applications, it enables users to share files and make presentations on the call.

Users can view the online status of their contacts and schedule meetings with them through Microsoft Outlook. They can also start a conversation from other Microsoft applications, such as Word or PowerPoint.

Skype for Business facilitates texting and calling to mobile and landline phones. Other important features include support for third-party dial-in and the ability to remotely control others’ desktops.

 

Skype for Business - Collaboration
 
  • Skype for Business - Collaboration
    Collaboration
  • Skype for Business - Document sharing
    Document sharing
  • Skype for Business - Integration with Office365
    Integration with Office365
  • Skype for Business - Meeting tracking
    Meeting tracking
  • Skype for Business - Text messaging
    Text messaging
  • Skype for Business - Video conference
    Video conference
Supported Operating System(s):
Windows 7, Windows Vista, Windows XP, Mac OS, Linux, HP-UX, AIX, Solaris, Unix, IBM OS/400, Web browser (OS agnostic), Windows 2000, Windows 8, Windows 10

285 Reviews of Skype for Business

 

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Software Advice Reviews (138)
More Reviews (147)

Showing 1-20 of 138

Raghav from Adaptrum
Specialty: Other
Number of employees: 11-50 employees Employees number: 11-50 employees

November 2017

November 2017

Great tool for communication

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

A complete end-to-end solution with Genesys CC, SfB, and AC greatly enhances customer, employee, and partner interactions, engagement, and collaboration

Pros

I like the combination of chat, calls and video just all in one place. My company has integrated all members in it so when I need to chat with someone, I can just type the name and it'll suggest me the person. It also has iOS app, which I really appreciate as sometimes I'm traveling or moving around the city and I still want to stay tune.
It is so professional and helps you to make communications with the rest of you team mates or known people much easier. You can just chat or have a videoconference

Cons

Every now and then my connection lags and it ends the call. That is my only flaw I can find. I would like a few more theme options with my interface though.
Sometimes Skype for Business does not log in, or takes a very long time. This could be my companies IT system rather than the softwarem but its annoying as colleagues think you are unavailable or out of the office when you are online.

Review Source
 
 

Sarah from IT services
Specialty: Professional Services
Number of employees: 201-500 employees Employees number: 201-500 employees

November 2017

November 2017

Free Version Skype > Skype for Business

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

All company contacts are readily available in your contacts. No need to add each contact individually.

Cons

The collaboration in Skype for Business is not as good as in the free version. Ideally, the groups would work the same way in Skype for Business as they do for the free version - created groups would show up in your contacts and all conversation history would appear in group.
Also, it would be nice if the chat history is continued every time you start a conversation with a person so that you do not need to go digging through wherever the conversation is saved outside of Skype for Business.

Review Source
 
 

Abul Kalam from CP Bangladesh co ltd
Specialty: Other
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

November 2017

November 2017

Skype review

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Nothing is popular to me except skype

Pros

Video conference for official use for different country college to make activity smoothly and easy solving problem.
send file and picture to friend and
video conference for official use
chatting to a friend for daily communication

Review Source
 
 

Harsh from Fidelity Investment
Specialty: Finance
Number of employees: 10,000+ employees Employees number: 10,000+ employees

November 2017

November 2017

Nice messaging software

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Seamless connection between phone, email, and calendar.
Screen sharing and calling buttons, online status customizations.
The easy and self explanatory usability.
Uses Microsoft Active Directory/Exchange for users.

Cons

Sometimes has issues connecting and showing status.
Sometimes the status that is displayed is inaccurate.

Review Source
 
 

Kris from Boulay PLLP
Specialty: Finance
Number of employees: 51-200 employees Employees number: 51-200 employees

November 2017

November 2017

Great tool for business!

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

It’s very handy to have a tool like Skype to ask quick questions without the added time a phone call or email could add. Also, as a software administrator, the screen sharing capabilities is outstanding and has come in very handy.

Cons

I’ve struggled with the audio settings when using Skype to make phone calls. It’s not very intuitive to switch between headset and computer speakers.

Review Source
 
 

Stephanie from National Louis University
Specialty: Education
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

November 2017

November 2017

Easy communication across locations

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

Skype for business allows us to communicate across locations, share screens, and quickly ask questions/chat. Very user friendly. Using Skype for business has replaced the yahoo messenger we used to use, which has your personal contacts as well and that can be distracting.

Review Source
 
 

Prabhdeep from Capgemini
Specialty: Other
Number of employees: 10,000+ employees Employees number: 10,000+ employees

November 2017

November 2017

Skype Review

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

The best part about Skype for business is how it streamlines with the rest of your Microsoft account. You are able to track Outlooks items like your calendar through Skype for Business.

Cons

At times, I have had issues with getting connected into Skype for business and when meetings start at specific times, it can be very anxiety-inducing to deal with.

Review Source
 
 

Stephanie from LLC
Specialty: Manufacturing
Number of employees: 11-50 employees Employees number: 11-50 employees

November 2017

November 2017

Easy to use but could be more accessible

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Although Skpe is easy to use, there are other products that are more accessible for businesses, regardless of other businesses using the software or not.

Pros

I have only found a handful of times to utilize this software, but it was easy to use when I did use it. The most useful time it was used was when redesigning our website. The web designer was able to draw on the screen to enhance communication, causing the time spent to be significantly shorter.

Cons

This product is not widely used by businesses, so it cannot be used very often. Even those who do have it, do not always realize who has it. Skype could benefit from increasing the amount of marketing done so it can be recognized more.

Review Source
 
 

Amanda from Agora
Specialty: Finance
Number of employees: 51-200 employees Employees number: 51-200 employees

November 2017

November 2017

use linc for work

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

we use lync for instant message and its easy to use and extremely helpful to know exactly who you are talking to.

Review Source
 
 

Jessie from Life.Church
Specialty: Nonprofit
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

November 2017

November 2017

Great Product for Reasonable Price

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

love that you can have conference calling available at all times of the day.
skype really works with you when you have outages as well.

Cons

- the audio goes out from time to time but is up before you know it; no extensive hours without service.

Review Source
 
 

Patrice from Burteck LLC
Specialty: Manufacturing
Number of employees: 11-50 employees Employees number: 11-50 employees

November 2017

November 2017

Could Use Improvement

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

It does what it says it will do. There is never any delay and it is a fast relay of messages between people. The fact that your able to use emoticons and attachments is pretty cool.

Cons

It has a lot of glitches. It works when it wants to work. It has bumped me off on more than one occassion and when you go back you have lost everything, all the prior messages are gone so if you were working on something and did not put the info somewhere else then your out of luck.

Review Source
 
 

Mark from Abbott
Specialty: Manufacturing
Number of employees: 10,000+ employees Employees number: 10,000+ employees

October 2017

October 2017

Skype for Business - great time saver

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Value for Money

Pros

Easy to use
Allows for multiple conversations at the same time
Allows for multiple participants on a conversation
Display brings up all active conversations
Can save conversations
Allows for instant collaboration with colleagues in different locations

Cons

There have been incidents with presentation slides not sharing correctly, but that hasn't occurred recently.

Review Source
 
 

Bryan from KiZAN Technologies
Specialty: Professional Services
Number of employees: 51-200 employees Employees number: 51-200 employees

October 2017

October 2017

I use Skype for Business daily for all of my team and client communication and collaboration. Ever since I was properly trained, I love it and wouldn't use anything else.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

I have used many collaboration tools and I don't think any are as easy to use, or as well integrated as Skype for Business. If you are going to use Skype just make sure you understand the requirements for a good experience, if not, you will be frustrated like I was in the beginning.

Pros

Efficiently integrated into all of my Microsoft Office solutions.
Very easy to use once I understood the network and headset requirements for a good experience
Very useful when a conversation needs to be escalated from an IM conversation to a full blown conference call with additional attendees.

Cons

Prior to understanding that I may not get a great voice experience over public WiFi I had some poor conference calls. It would be nice if there was a popup warning from the client
I own a very nice set of Bose headphones, I would like to use them instead of needing to switch to my Plantronics headset for calls.

Review Source
 
 

SIKIKETTY from LAMS MEDIATION & SOUNDING BOARD SERVICE
Specialty: Professional Services
Number of employees: 1 employee Employees number: 1 employee

October 2017

October 2017

LOVE IT AND USEFUL

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

VERY USEFUL, GOOD MONITORY RATINGS, COST EFFECTIVE IF YOU CAN AFFORD IT. HAS VIDEO AND CONFERENCING FEATURES. ALSO USEFUL FOR GLOBAL NETWORKING.

Pros

BEST WAY TO CONNECT WITH PEOPLE ALL OVER THE WORLD. CAN BE COST EFFECTIVE IF YOU CAN AFFORD IT BUT ALLOWS FREE USE.

Cons

EXPENSIVE FOR THE SMALL/SOLE TRADER CUTTING DOWN ON EXPENSES BUT USEFUL FOR NETWORKING. NEEDS MORE MONITORING AND SUPERVISION OF IT'S USE.

Review Source
 
 

Nathaniel from MRM//McCann
Specialty: Media and Entertainment
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

October 2017

October 2017

Seamless office connectivity, if you're working with Microsoft products.

Ease-of-use

Functionality

Product Quality

Customer Support
N/A

It's a pretty basic chat program, but there are a couple features that really help out - the phone functionality being one of them. It's a slim program too so it won't be using up resources, which is great when you know you've got to be doing resource-intensive work.

Pros

The ability to use Skype for Business as a phone on a laptop is a great feature, allowing you to dial into conference calls without having to use another device. Sharing screens is great as well. It's generally great at connecting with other Microsoft apps as well. Great to use to keep in touch quickly in the office.

Cons

Can get buggy at times - conversations randomly lock up with coworkers and messages fail to send, even if they're online, until you start a new conversation chain with them at which point functionality returns. Seems to disconnect from the network on its own accord at times too.

Review Source
 
 

Jay from Griffith
Specialty: Education
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

October 2017

October 2017

Best communication tools for any Organization

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

One of the best communication tools (over internet) I have used
Simple operating style
Eye catching UI
High quality video and voice
Ability to add many participants from different locations

Cons

No very convinced with support (an area MS can improve)
No real time integration with other MS owned products such as Linkedin

Review Source
 
 

Chris from Turn2Partners
Specialty: Other
Number of employees: 2-10 employees Employees number: 2-10 employees

October 2017

October 2017

It is what it is, comms are always challenging and this software doesn't stand out either way ...

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

It's a necessary evil, because the service is still easier/cheaper than paying for a traditional phone line.

Pros

Pros are that Skype for Business has never had any trouble connecting with our headsets - and we've had three versions. There are even headsets that are designed for SfB.

Cons

However, the relative basic program is surprisingly unintuitive. It's weirdly difficult to change your settings, or to do things like record your voicemail. Navigating the software is relatively slow, and some functions require you to go on to the SfB website which is frustrating for users.

Review Source
 
 

Chris from NUSMW
Specialty: Healthcare
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

October 2017

October 2017

Easy

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Value for Money

Pros

Already bundled with Microsoft office. Simple and easy to use. If a team has users who are typically at their desks in separate locations, this is the tool to use.

Cons

Limited file and screen sharing features. This is not the easiest program to use in it portable format.

Review Source
 
 

Linda from educational program
Specialty: Nonprofit
Number of employees: 11-50 employees Employees number: 11-50 employees

October 2017

October 2017

Skype for Business Review

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Easy to Use, Suggest it to everyone !! We have been using this product for years and we enjoy the platform.

Review Source
 
 

Tony from DDL
Specialty: Manufacturing
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

October 2017

October 2017

Need to know more about the features

Ease-of-use

Functionality

Product Quality

Customer Support
N/A

A summaries booklet/web page should be circularized with the accessing and benefits of using skype for business.

Pros

It is business oriented and can be a useful tool for organizing and hosting meetings
It enables scheduling of appointments and meetings.

Cons

Need to know more about the features as oppose to the regular skype tool
It not easy to download the software

Review Source
 
 
 
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Showing 1-20 of 147

Vasu from Sharp

November 2017

November 2017

Skype for Business is a low cost solution and Very good for the basic tasks.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

1.Skype for Business is a low cost solution and Very good for the basic tasks, less friendly for the more advanced tasks.
2.The very good feature is its very low cost calling.
3.The primary advantage to using Skype is its ability to call anyone in the world today who has an account without being charged anything.
4. There are few very good features like screen sharing options, easy to install, reliable service in 24/7 etc.

Cons

1. We cannot access emergency numbers through Skype.
2.There is no translation services.
3. Sometimes we feel background noise is more and it is picking the background noise easily.
4.Sometimes service is going down and facing streaming problems.

Review Source: Capterra
 

Gail from OUSD

November 2017

November 2017

Quick and Easy Communication

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Skype for Business has made it so much easier to make conference calls when a member of our team is not on site. It's user friendly and the ability to share files is great.

Cons

Every once in a while we have problems with the connection or audio, but not often enough to make it a deal breaker.

Review Source: Capterra
 

Anderson from Telecommunications

November 2017

November 2017

Great communication tool for my company

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

We use this software and offers anything wee need so far. Runs very well and I do not have any issue with it.

Cons

I have found issues with the sound once a call is received, moving from Speakers to headsets freezes the program and I have to restart it.

Review Source: Capterra
 

Ayomide from pair
Number of employees: 2-10 employees Employees number: 2-10 employees

November 2017

November 2017

Combining chat,calls and video in one place is a blessing.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
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Value
Support

Ability to video chat with my staffs on the go is a great benefit to have as an entrepreneur.

Pros

I love the fact I can reach all members of my staff via Skype for business.Also love the fact,it has got a mobile app. which allows me stay connected on the go.

Cons

I do not like the fact it is almost the same with the regular Skype everyone uses.At times,its almost like we can get everything done on regular Skype.

Review Source: Capterra
 

Diego from Arizona State University

November 2017

November 2017

Very easy to use and it helps out

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality

The benefit of being able to chat with coworkers.

Pros

Sometimes you need a quick question answered and don't feel like sending an email. Skype for business is the best way to get that done. Basically it's texting for your computer.

Cons

The only thing I have noticed that is bad is that sometimes Skype for Business does not let you move contacts around until you kill the application and start it back up.

Review Source: Capterra
 

Gabriel from Tybera Development Group
Number of employees: 11-50 employees Employees number: 11-50 employees

November 2017

November 2017

Fantastic, easy to use, excellent for communicated

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

This program opened new levels in communicated with co-workers internally. I love the screen sharing ability and being able to answer questions for co-workers while i was on the phone.

Review Source: Capterra
 

Tina from Infinit Technology Solutions

November 2017

November 2017

Good application for communication

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
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Pros

This is a good application for communication. Ease of use and cost make it attractive. I give it thumbs up.

Cons

Compared to Cisco WebEx, it could use some additional collaboration features. I'm sure this is on the horizon for Skype.

Review Source: Capterra
 

Khairul from Softon Limited

November 2017

November 2017

Better than any other related software

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
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Support

the best software for IM and voice massege.

Pros

Skype is the best software I have used for instant masseging and talking with. I have others software also but thse are not like skype.

Review Source: Capterra
 

Umesh from softdel

November 2017

November 2017

One of the tool for voice, video and conferences and has good synch across tools within organization

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Good synchronization with Microsoft office emails and contacts. No need to create your own contact list. Easy way to make a call and screen sharing

Cons

I hate this when it you want to see the chat history with any contact. Its not as easy as simple skype. Be default it does not show the chat history when you select any contact

Review Source: Capterra
 

Ramakrishna from Sharp
Number of employees: 201-500 employees Employees number: 201-500 employees

November 2017

November 2017

Skype for Business is a very good well-known video call software.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

This tool allows contact of Skype users and all employees within the organization. Video and audio recording in calls and it supports more than 200 users.

Pros

skype for business gives us plenty of advantages like :
1) Cross-platform Support - we can use this tool across platforms,
2)Using this tool we can reduce the travel costs and we can interact directly through customers, obiviously by doing this cost saving will come into the picture.
3) verygood feature is it is low cast call rates
4) Allows contact of Skype users, phone numbers, and all employees within the organization. 5) 5) very good video and audio recording in calls. Supports up to 250 attendees in a meeting

Cons

This tool is not a full-fledged VoIP platform.
No integrated dial-in audio conference features.
Online tarriff plans are not working with hardware phones.

Review Source: Capterra
 


November 2017

November 2017

Perfect for my business

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

My small business is able to connect whether we are all at the office or not quickly because of how intuitive and speedy the software is.

Cons

Since this is relatively new, all the features I am hoping will come with it have not rolled out yet. The group calls and collaborative tools are nice, but there are many that they could easily add that would make the experience even better.

Review Source: Capterra
 


November 2017

November 2017

"Skype for business" is quite friendly conferencing, messaging application.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Skype for business suffices the day to day communication need in the office.

Pros

1. Overall GUI is simple but good. It has all the necessary features.
2. GUI looks well designed. The user can easily find the options he /she is looking for.
3. Creating a new group is quite easy.
4. Recording and conferencing services are satisfactory.
5. I do not see any issue in connectivity. Also did not observe the navigation issue.
6. I liked the top comment box" What is happening today." Looked interesting.
7. It suffices the day to day communication need in the office.

Cons

1. Most of the time sign-in logs are empty. Not sure about the exact use of it.
2. Options regarding status are good but could have been better.
3. The user should have the privilege to create text status.

Review Source: Capterra
 

Cheryl from Kaiser Roseville Medical Center

November 2017

November 2017

Chat function is spot-on; calls and videos sometimes have trouble

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Pros

Skype for business has a great chat feature that I use constantly during work with all colleagues- it's the best instant messenger I've experienced!

Cons

Sometimes call and video quality isn't great, but that may be more of an internet issue than the software itself. Calls rarely drop, but sometimes background noise is too loud or parts of the call cuts out.

Review Source: Capterra
 

JD from GWU

November 2017

November 2017

Skype is fantastic in that it lets me communicate with my team without moving from my desk!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

This product software allows me to communicate with my team without slowing me down. I can multi-task to the extreme!

Pros

Skype is fantastic in that it lets me communicate with my team without moving from my desk! My day at work is busy. If I can avoid getting up and trying to track someone down, then I'm all for that! It even gives me the options to have a conference call or share my screen with someone. Life couldn't be easier to communicate.

Cons

What do I like least? Sometimes it is a bit time extensive to organize groups in Skype. But that's about it. I really don't have a lot of complaints here!

Review Source: Capterra
 

Rob from CS3

November 2017

November 2017

Its been pretty good

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

I would say that the thing I like most about the software is how clear the sound and video are. I know that should be obvious but there are other options out there that just don't compare

Cons

I would say the thing I least like about the software is that it can be a memory hog on the computer.

Review Source: Capterra
 

Randy from ACIST Medical Systems
Number of employees: 201-500 employees Employees number: 201-500 employees

November 2017

November 2017

Skype for Business

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

I love using Skype for Business. It's an easy to use tool to instant message people or remote into their desktop or laptop. Doing a presentation over long distance is easy. Simply present your screen and everyone can see what you are showing them. If you are trying to troubleshoot someone's system, you can directly remote control into their machine and take over. It's the only way I troubleshoot various programs. Plus, if I need a quick conversation with someone - instead of picking up the phone, I just pull up their contact info and IM them. It's super quick and easy. The best part is it saves your conversation in Exchange so you can go back and see what the conversation was for your review. Love it.

Review Source: Capterra
 


November 2017

November 2017

Quick connection and communication with anybody on a click

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Video and audio communication between multiple devices (web, smartphones, Android, IOS, Windows Phone, Windows, MacOS)
Great level of quality on the audio and video sessions, adapting these to the bandwidth.

Pros

Easy to use.
Great service for audio and video communication.
Integration of the service with the Office 365 platform. to able his use directly on the website.
Possibility to manage a big amount of contacts in a meeting or to create team meetings from the Outlook with only a click. Easy to share content and to save the sessions.
Integration with the Office desktop suite.

Cons

The management of the chat contents and history data. It's need to be reviewed, to add the possibility to export the chats or to send a part of these via email.
In the case to work with the Office 365, the application should offer the first option to attach contents, from the One Drive user account.
Finally, although not important, the possibility to theme selection or customisation.
Differences between the Windows and Mac clients to manage the chats.

Review Source: Capterra
 

Christanne from Facilities Services

November 2017

November 2017

Takes communication to another level

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Pros

This makes communication for simple questions quite easy. No longer need to make a call or text on your phone. Can just use Skype for business on your laptop or desktop

Cons

Options for showing status are limited. It would be better if there were more relevant options to choose from

Review Source: Capterra
 

J. Alex from U.S. Department of Justice

November 2017

November 2017

Efficient and fun messaging app for office communications

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

I use this program on a daily basis and find that Skype for Business' emoji's are becoming one of the most common methods of communication for my colleagues. Our edition of Skype for Business includes over 40 emoji's, with the majority of them animated. A quick, "thumbs up" often feels like the right response to a quick office survey or invitation, while the bowing emoji may be the way you wish to say, "you're welcome." The wide range of emoji's are both entertaining and effective for a wide variety of professional and casual text-based communications.

The video-based communication feature performs flawlessly on my office's 3-year old operating system and easily supports presentations visible to large groups. I have personally attended a presentation with over fifty individuals in attendance without too much of an issue. This feature also worked well with office headsets and allowed the use of the mute and volume buttons via the headset volume controls.

The group text feature is one of the most commonly used features within our office, where multiple users can click and drag content into the text message space to quickly share it with the group.

Overall, my office has been very pleased with the ease of use and humorous capabilities of all these features.

Cons

In presentations with large groups, a single individual had the capability to mute the speaker during several parts of the presentation. This feature was frustrating for the presenter until the group determined who was accidentally pushing the mute button on their headset.

Additionally, images shared to a group are sometimes shrunk and not maximizable within the group chat feature.

Other than those two issues, I have no complaints about the software.

Review Source: Capterra
 


November 2017

November 2017

I use Skype for Business every day at work.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

It connects directly to our Outlook directory so anyone in the company can use it. You can also see when people are available or out of the office so it saves time from walking to someone's desk to see if they are here.

Cons

I like the ability to record meetings but I don't like how the software exports its own edited version of the meeting. It also saves conversations to two different places by default and users are not aware of this.

Review Source: Capterra
 
 
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