Skype for Business Software


 

Skype for Business is a voice messaging tool that enables teams and individuals across the world to communicate and collaborate. It offers both Web-based and on-premise solutions and is best suited for organizations that operate across multiple sites.

This solution allows users to interact via text messaging, audio and high-definition (HD) video communication. It supports collaboration through video conferencing that can support up to 250 people with just a phone or an internet connection.

With Skype for Business, online meetings can also be recorded for use later on. Since the solution is tightly integrated with Microsoft Office applications, it enables users to share files and make presentations on the call.

Users can view the online status of their contacts and schedule meetings with them through Microsoft Outlook. They can also start a conversation from other Microsoft applications, such as Word or PowerPoint.

Skype for Business facilitates texting and calling to mobile and landline phones. Other important features include support for third-party dial-in and the ability to remotely control others’ desktops.

 

Skype for Business - Collaboration
 
  • Skype for Business - Collaboration
    Collaboration
  • Skype for Business - Document sharing
    Document sharing
  • Skype for Business - Integration with Office365
    Integration with Office365
  • Skype for Business - Meeting tracking
    Meeting tracking
  • Skype for Business - Text messaging
    Text messaging
  • Skype for Business - Video conference
    Video conference
Supported Operating System(s):
Windows 7, Windows Vista, Windows XP, Mac OS, Linux, HP-UX, AIX, Solaris, Unix, IBM OS/400, Web browser (OS agnostic), Windows 2000, Windows 8, Windows 10

184 Reviews of Skype for Business

 

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Software Advice Reviews (102)
More Reviews (82)

Showing 1-20 of 102

Jonas from Kaufman Hall
Specialty: Professional Services
Number of employees: 201-500 employees Employees number: 201-500 employees

September 2017

September 2017

Mostly good

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

Nice integration with Outlook. Persistent group chat is good for collaboration. Good screen share capabilities.

Cons

Persistent chat is not available via the Skype for Business app which prevents me from accessing this feature while on the go.

 
 

Andrew M from Softchoice
Specialty: Other
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

September 2017

September 2017

Perfect for working remotley

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

I really like skype for business. It enables my team to communicate effectively. A lot of is work remotely or from different offices, but we are able to address and serve our customers with skype because it allows for group meetings, I can send invites through email easily and change possession of the presentation with other members of the meeting

Cons

Sometimes servers get jammed and we loose connection, that's it

 
 

Linda from JET
Specialty: Other
Number of employees: 11-50 employees Employees number: 11-50 employees

September 2017

September 2017

Goods Comms Tool

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

IT's good since you can share screen, call someone directly there. Also one of its features where you can check people' statuses, whether they're away for certain time or in the meeting or something else.

Cons

You need to add people to your as your contacts and often you can't add skype accounts to be your contacts.

 
 

JUNAID from Airblue
Specialty: Transportation
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

September 2017

September 2017

Excellent product

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Very useful on the go. Access from any network is fairly easy. The chat capability is especially useful in the business environment.

Cons

Voice quality at times is not good. Many tints there is back ground noise and the other party has difficulty in hearing

 
 

Shawna from Ascent Solutions
Specialty: Professional Services
Number of employees: 11-50 employees Employees number: 11-50 employees

September 2017

September 2017

Easy to use

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

Easy to use - video, phone and messaging as well as keeps contact info handy for those I don't have stored elsewhere. I like the chat feature access at the same time as the calls are going on. I like the screen share options.

Cons

About 1 in 10 calls encounters some sort of issue - usually an audio issue where either one or the other of us can't hear each other. Need to hang up and rejoin most typically. Maybe 1 in 25 calls will be an issue that "rejoining" doesn't solve and I have to resort to cell phone.

 
 

Stephanie from The Law Offices of Timothy L. Lapointe, P.C.
Specialty: Legal
Number of employees: 2-10 employees Employees number: 2-10 employees

September 2017

September 2017

I have used it for almost 2 years now and I like it!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

The ease of using it.......It is even something my young daughter was able to quickly figure out and use so she could skype me at work!

Cons

I wish you could use it more with hosted services and not just a computer. Other than that there really isn't anything else I don't like about it.

 
 

Ken from American Bridge
Specialty: Transportation
Number of employees: 201-500 employees Employees number: 201-500 employees

September 2017

September 2017

Great potential and features

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Excellent collaboration tool with integrated features and location flexibility. Skype for Business is a continuously developing multi-functional collaboration tool that has become very valuable in the business world.

Cons

Susceptible to network/computer interruptions (most challenging when used as a primary desk phone). Still too frequently has bugs and errors (failed share screens, caching errors, etc.) that can be frustrating.

 
 

Lee from IC System Inc
Specialty: Other
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

September 2017

September 2017

Great Communication Tool for Businesses of all Sizes

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

A great tool to communicate with others in your organization. Status, Instant Messaging, Screen Sharing, and Call Recording are at the top of the feature list. This tools makes working remotely a breeze!

Pros

Easy and intuitive UI, Contact lists and Favorites lists that are easy to manage and maintain, High quality video conferencing with minimal artifacts and/or choppy playback, user status so you know when to contact someone! Screen Sharing and remote desktop control are also impressive features.

Cons

Recording of meetings can be touch and go. As a recipient of a sharing session, the sharing window is often too small to easily see the information. It would be nice to have a full screen option.

 
 

Rajesh from Damco
Specialty: Other
Number of employees: 201-500 employees Employees number: 201-500 employees

September 2017

September 2017

skype for communication

Ease-of-use

Functionality

Product Quality

Customer Support
N/A

I like Skype and use it everyday,looking forward for suggested changes.

Pros

Skype gives you free and lightweight application to communicate with other people.
Skype gives you alert for network connection in case of "No Internet" before dialing .which makes user realize that they need to connect first.
Skype provides us voice echo test functionality to check connection and microphone at our end.
Skype dial have broad buttons which let you dial easily
Skype works under background running mode also .
Skype ping gives you real time notifications.

Cons

Sometimes Skype gets hang which do not let you cut the call until you kill application.
if i am logged in from same Skype id to two different phones and connect call to different areas then it create problem in connecting.It should restrict such scenario.
Skype do not give any recording functionality in mobile application .
Skype does not convert video to audio in case of slow connection.

 
 

Marci from Ultimate Software
Specialty: Other
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

August 2017

August 2017

Using Skype for Business

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

I like the ability to record meetings and to track prior conversation history via Outlook. I also like the option that once you select a contact to start a message you can see the location.

Cons

There is a Status tab along with other tabs such as Groups, Relationships, etc. Under the Status tab I would like the have 'busy' as an option to select from.

 
 

Jameson from Softchoice
Specialty: Other
Number of employees: 5,001-10,000 employees Employees number: 5,001-10,000 employees

August 2017

August 2017

Its great for online meetings and internal conversations.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Easy access to communicate with your co workers and clients. Has multiple ways of communicating. Video, call, text and even screen share.

Cons

Sometimes, it does not always run properly. Often times who dont use it often have a tough time adopting to it.

 
 

Mike from Softchoice
Specialty: Professional Services
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

August 2017

August 2017

Multiple Years on Skype

Ease-of-use

Functionality

Product Quality

Customer Support

Nothing to say. Very positive things to say about Skype.

Pros

-Ease of use (from a user perspective)
-Overall connectivity
-Management (from a system administrator perspective)
-Enables collaboration

Cons

Unfortunately one of the issues that my organization has been struggling with lately has been lag. Anytime we have a meeting with over 200 users it becomes hard to connect and some people get error messages. Other than that - no complaints.

 
 

Hanna from Softchoice
Specialty: Other
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

August 2017

August 2017

Skye for business activity

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Was great and easy to use. Like how you could make it professional but also unique. Wish I had it for my life outside of work.

Cons

Don't like how you have a limit of words you can send. Sometimes I want to send a link but it is to long so I have to email it

 
 

Denise from Die Technology, Inc.
Specialty: Manufacturing
Number of employees: 11-50 employees Employees number: 11-50 employees

August 2017

August 2017

Skype for Business is handy

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

It is easy to use. I love the little emoticons that come with it. I love that you can save your IM conversations in my email conversation history folder.

Cons

It would be nice to have some customized status options. Sometimes doesn't work so great when I work remotely.

 
 

Monica Acon from Education
Specialty: Professional Services
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

August 2017

August 2017

Best way to communicate, internal and external

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Skype for business is a great opportunity to communicate with people in the business, whether that is internal or external. I enjoy being able to add a skype bridge into emails when I want to communicate with customers. I like being able to not play phone tag with my customers but have them log in as they get available. It rarely lags or has communications issues. I like that we can share screens and switch ownership so that we can all work on something collaborat

Cons

I do not have many complaints for skype for business. I think that it could be more collaborative. So that I could work on a shared screen file alongside other people.

 
 

Rebecca from Pinnacle Group
Specialty: Other
Number of employees: 5,001-10,000 employees Employees number: 5,001-10,000 employees

August 2017

August 2017

Awesome!

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

Great way to allow virtual phone calls
Super easy to use
Fairly intuitive options
Has an app you can download and use

Cons

I have dropped calls every once in a while
I need to look into it but if it's not already an option, I will like to be able to access voicemails through the app

 
 

Mike from Curo Health Services
Specialty: Healthcare
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

August 2017

August 2017

Skype for Business Review

Ease-of-use

Functionality

Product Quality

Customer Support
N/A

Overall this is a great product that we use everyday.

Pros

Easy to communicate within the office. Easy to use software and interface. In my job I need to communicate with people who are spread all over the country, skype makes that possible.

Cons

Sometimes their can be delays with getting messages but the support is very good. From time to time there are issues and we have to reload the program because it freezes.

 
 

Jeffrey from Baptist Health
Specialty: Healthcare
Number of employees: 10,000+ employees Employees number: 10,000+ employees

August 2017

August 2017

Great business collaboration tool

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

This is a great enterprise IM platform. It also allows functions such as screen sharing and hosting conference calls. You can also chat with other Skype for Business users outside your company if admins allow it. Great if you already have Office 365 running.

Cons

This product seems directed toward a larger organization. May require either on premise or hosted server(s) even if you use Office 365.

 
 

Sanjeev from damco solutions
Specialty: Professional Services
Number of employees: 201-500 employees Employees number: 201-500 employees

July 2017

July 2017

Like it for file sharing

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

I like the feature of file sharing of Skype. because all the mail server have the restriction of file size in MB's . But we can send large file as well.

Cons

One draw back is that in almost every fifteen days Skype showing an updates. I think this process should be once in twice month.

 
 

Amit from Damco Solutions Pvt Ltd
Specialty: Professional Services
Number of employees: 201-500 employees Employees number: 201-500 employees

July 2017

July 2017

Awesome product

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Awesome product go for it. Skype for Business comes with Office 365 Business.

Pros

This is very good product for communicating our corporate friends and clients. Voice and video quality is awesome. before this i was using skype normal. Skype for business is much better then normal. A huge difference. Skype for Business comes with Office 365 Business. all are synced with Outlook is best part.

Cons

It's an interesting jump to switch from using phones to dial versus dialing on a computer. Not a terrible thing, just something that will take some getting used to!

 
 
 
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Showing 1-20 of 82


September 2017

September 2017

Ease of communication

Ease-of-use

Functionality

Product Quality

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value

I use Skype to contact friends, family, and for work purposes. I find it very easy to contact others by a single press of a button, and usually the connections is quite fair.

Pros

Connection is usually pretty strong compared to other video conference services. Also really enjoy the sleek view of the messenger frame.

Cons

Ever since the new upgrade, it's been hard to navigate where my contacts are and who I've recently contacted. Contacts are no longer on the side bar.

Advice to Others

You have to create an account to use this, but if you're fine with that, then I'd definitely recommend for your video conference calls.

Source: GetApp
 

Raquel from Apok, C.A.
Number of employees: 2-10 employees Employees number: 2-10 employees

September 2017

September 2017

In Venezuela is the most useful

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

I live in Venezuela and Skype has made staying in contact with my friends and family outside the country much easier and feel closer.
I do not lie when I say that skype helps me to be happier because it keeps me close to my loved ones

Cons

could be more customizable and improve some aspects like the edition of the numbers selected from the contact book but it is usually one of my favorite app

Source: GetApp
 

Abhijeet from Vodafone India Services Pvt. Ltd.
Number of employees: 10,000+ employees Employees number: 10,000+ employees

September 2017

September 2017

Very much needed in Business!!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

All my calls are through Skype and Skype for business usually called Lync.

It is the most helpful tool in the industry and using for hours on a daily basis.
Video calling feature is one of the best and it is most useful for on site guys.

Pros

Video quality
Voice and other features

Advice to Others

Highly recommended!

Source: GetApp
 


September 2017

September 2017

Great Value for the Money BUT Needs Improvement

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Pros

Easy to use. Simple to find people. Works on a variety of devices and operating systems. Great for international calls. Video or just audio options as well as chat-only make it versatile.

Cons

Sound quality not always good. Drops during calls sometimes, especially when there are several people on. Trouble sharing screens especially with multiple users on. Sometimes I'm unable to pick up or the receiver is unable to pick up.

Source: GetApp
 

Marvin from Payreto
Number of employees: 51-200 employees Employees number: 51-200 employees

August 2017

August 2017

Simple

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Skype is very simple and easy to use. Has basic design and practical features.
Good full screen video quality. Clear sound. Simple interface. Calling to regular phones. Works in background.

Cons

Contacting support is a pain. No new contact search. No search charm support for contact list. No multiparty video-calling. No guest login.

Source: GetApp
 


July 2017

July 2017

Cronic problems haven't overcome yet

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Although it is one of the oldest and possible most used apps, it still cannot provide a better quality during a communication. Sending files during a talk is another problem. It basically works very slow.

Pros

Dedicated number is a good feature to use to make overseas calls. Prices are also affordable and worth it.

Cons

Might have been working more smoothly and fast.

Advice to Others

If you need an app, just for paid calls to overseas and foreign countries, this is one of the best. But, don't wait too much from a conversation.

Source: GetApp
 

Katie from Syncfusion
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

June 2017

June 2017

Daily User

Ease-of-use

Functionality

Product Quality

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Pros

I am a daily Skype user. I really never have had any issues with it. It is a great way to communicate with my coworkers and even just to see if they are available. I enjoy the ease at which I can pop a message over to them.

Source: GetApp
 

Kyle from The Systems Group
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

June 2017

June 2017

Decent IM Option for Intercompany communication

Ease-of-use

Functionality

Product Quality

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Pros

Skype for business has been a great communication tool that about 75% of our company has started using. The windows version has file and screen sharing capabilities. Most of our users use it just for IM and not for phone calls or video. Its also come in handy to communicate with vendors and customers that have made the switch to Office365.

Cons

Skype for Business has steadily improved over the last year but still has a ways to go. They finally released a Mac version this year but it lacks many of the features that the windows version has. My biggest complaint is that there is no file sharing capability on the mac nor any notifications that someone is trying to send you a file. I've had numerous employees try to send files to me that they think went through but I never get.

Source: GetApp
 


June 2017

June 2017

functional but leaves something to be desired

Ease-of-use

Functionality

Product Quality

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Pros

It mostly works just like any other messenger. The messages seem be sent and received with no major issues.

Cons

The synchronization between the app and desktop clients seem to be hit or miss. Sometimes the message will go to my desktop client, and sometimes to the app. Messages I receive on the app do not appear on the desktop and vice versa. I'm not sure if this is just a server side configuration issue or what, but it's quite annoying.

Source: GetApp
 

Mohammed from Social Positives
Number of employees: 2-10 employees Employees number: 2-10 employees

May 2017

May 2017

Perfect Instant Messaging App

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Best instant messaging app and a widely used one. I use Skype to send a text message to my friends and family and video chat. Great integration with Microsoft products.

Pros

Powerful and free easy to use.

Cons

Android App needs improvement.

Advice to Others

Use this and I'm sure you won't regret.

Source: GetApp
 

Jason from Vendorable
Number of employees: 2-10 employees Employees number: 2-10 employees

May 2017

May 2017

Skype is a handy internal / friend tool

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Skype is handy for inbound numbers for overseas offices.

It's also pretty darn handy for video conferencing internally.

It's not such a great product for outbound as often clients / end users you want to call don't have a login or don't want to give you their login.

All in all it's a good prodcut

Pros

Free initially, paid amounts are fair.
Easy to use for sure.
Links very nicely to contact cards.
Love the ability to just call other numbers.
Has good linkage to local numbers for your outbound international calls.

Cons

Not so great for outbound customers as they might not have Skype installed on their computers.

Source: GetApp
 

Nicholas from University of KwaZulu-Natal
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

February 2017

February 2017

Skype for doing Business in the UK

Functionality

Product Quality

Value for Money

Functionality
Functionality
Product Quality
Quality
Value for Money
Value

Extremely usefull can be used for on line demos wrt machines made in SA online teaching of Technical products and how to use them. Good for customer care we sell more machines

Pros

Video and voice easy to use

Cons

no real cons people use other systems as well

Advice to Others

Use it or lose it use it for sales and training

Source: GetApp
 

John

January 2017

January 2017

Keep in Touch

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Skype is a great tool for face to face meeting, one on one. No longer do you have to guess what the other is thinking, you see and assess in real time. An excellent system

Pros

Face to face communication

Cons

Sometimes limited by bandwidth

Advice to Others

Be sure to have good high speed internet

Source: GetApp
 

Janelle from Corporate Movement
Number of employees: 2-10 employees Employees number: 2-10 employees

December 2016

December 2016

Messenger, phone call, and video chat all in one app.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I use Skype once in awhile when I need to video chat with a customer. Every time I am in the app, I think "Wow, I can message, call, AND video chat all in one place. Why am I using three separate systems right now"? The answer is because I am just not used to it and as a company we use slack and email to communicate, but when I need it, I am very glad I have Skype.

Pros

You can message, phone call, and video chat all in one app. If you could use this as your main source of communication in a company for everyone, it would be awesome! You would only need one app. It's also a great place to keep track of your contacts and It's easy to use too.

Cons

I can technically do message, phone call, and video chat on my computer or phone without the app. I can use messenger, facetime, email, google hangouts, etc. It's convenient to have it all in one place, but I don't really NEED the app, so I don't like to pay to have to be able to initiate messages, phone calls, etc. That is why I don't use it very much.

Advice to Others

If you can get your whole company on board with using Skype, it's a great way to keep all of your communication in one place.

Source: GetApp
 

Kevin from Omnitech, Inc
Number of employees: 11-50 employees Employees number: 11-50 employees

December 2016

December 2016

Works great, most of the time

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

The on premise install of Skype for Business is essential for a company I work for. The online meetings integrated with Outlook, audio and screen share are used daily for our geographically spread out team.

Pros

The online meetings integrated with Outlook, audio and screen share

Cons

we sometimes have trouble with audio and meetings (maybe it's the server, but I don't know). Starting a conversation, then adding someone else.

Advice to Others

get a good headset like Jabra UC Voice 150 and a good USB speaker phone

Source: GetApp
 

brace from Mastercard
Number of employees: 10,000+ employees Employees number: 10,000+ employees

November 2016

November 2016

Skype is the department store of communication software.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Skype is the department store of communication software. Skype has tweaked its interface over the years. The current version is clean and simple, with your user picture and a search box at top left. Skype is a good entry-level, low-cost VoIP service. It allows us everything including Group video calling, Rich text messaging, Calling to standard phones, an actual public phone number, Wi-Fi hotspots and live translation also. This internet phone service provides call waiting, voicemail, caller ID and call forwarding. We can call people through your contacts list, which effectively makes it a speed dial function. The video conferencing feature is great for meetings or talking face-to-face virtually among friends.

Pros

Group video calling
Rich text messaging
Calling to standard phones
An actual public phone number,
Wi-Fi hotspots,
Live translation
Skype is one of the cheapest VoIP services available, and it offers subscriptions with unlimited minutes.

Cons

It’s light on features, lacking call return, call blocking and most important, 911 calling ability.

Source: GetApp
 

Rocío

August 2016

August 2016

screen sharing, free calls , chat ..

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

very good as a working tool and remote access, with chat, free calls, video calls, and very useful for sharing screen during a call of work and show things together. You can also send files etc

Pros

free calls, video calls , chat, emoticons , file sharing, screen sharing

Cons

I haven´t inconvenient at moment

Advice to Others

use it as a tool for telework

Source: GetApp
 

Judy from Phancybox Digital Agency
Number of employees: 2-10 employees Employees number: 2-10 employees

July 2016

July 2016

Great value for money but the app needs some work

Ease-of-use

Product Quality

Value for Money

Ease-of-use
Usability
Product Quality
Quality
Value for Money
Value

Skype is such an affordable method to stay in touch with people and I use it regularly. While many use the free Skype to Skype, I use it mainly for contacting people internationally calling from Skype to their mobile/landline. Skype lets you cover your Skype ID with your mobile number, so people aren't aware you're calling from Skype.

Skype doesn't like the 0 at the start of phone numbers, and you can't edit a number on the fly after selecting it from a phone book, so this is a little frustrating.

The call quality is great, but it'd be an even better product if the app was more intuitive/easier to use.

Pros

Affordable
Can set your mobile number against your Skype account so when phoning mobiles, your mobile number appears

Cons

Not very intuitive software to use
Doesn't like 0's at the start of numbers and doesn't allow for editing numbers after selecting from phone book so this's a bit of a hassle.

Source: GetApp
 


May 2016

May 2016

Much improved

Ease-of-use

Product Quality

Value for Money

Ease-of-use
Usability
Product Quality
Quality
Value for Money
Value

Remember the days when Skype calls kept dropping out? Those first five minutes of "Can you hear me now? How about now?" Well, they are gone. Skype is now a reliable tool for international calls throughout most of the world.

Pros

Easy to use, reliable calls, call quality generally very clear.

Cons

Expensive if you're not calling a Skype user.

Source: GetApp
 

Pravin from IBM
Number of employees: 10,000+ employees Employees number: 10,000+ employees

April 2016

April 2016

Best app for communication

Ease-of-use

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Product Quality
Quality
Value for Money
Value
Support

Skype is the best app for communication. We can do audio, video calling and chat with anyone in the world. We can do audio call conference by using skype app.

Pros

Can make free video calls across the world, easy sharing of files

Cons

Messages do not pop up as notification if I don't open the app

Source: GetApp
 
 
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