Skype for Business Software


 

Skype for Business is a hybrid voice messaging solution that enables teams and individuals across the world to communicate and collaborate. It offers both cloud-based and on-premise solutions.

This solution allows users to interact via text messaging, audio and high-definition (HD) video communication. It supports collaboration through video conferencing that can support multiple people using phone or internet.With Skype for Business, online meetings can also be recorded for use later on. Since the solution is tightly integrated with Microsoft Office applications, it enables users to share files and make presentations on the call.

Users can view the online status of their contacts and schedule meetings with them through Microsoft Outlook. They can also start a conversation from other Microsoft applications, such as Word or PowerPoint.

Skype for Business facilitates texting and calling to mobile and landline phones. Other important features include support for third-party dial-in and the ability to remotely control others’ desktops.

Services are offered on a monthly subscription basis that includes support via email and an online knowledge base.

 

Skype for Business - Collaboration
 
  • Skype for Business - Collaboration
    Collaboration
  • Skype for Business - Document sharing
    Document sharing
  • Skype for Business - Integration with Office365
    Integration with Office365
  • Skype for Business - Meeting tracking
    Meeting tracking
  • Skype for Business - Text messaging
    Text messaging
  • Skype for Business - Video conference
    Video conference
Supported Operating System(s):
Windows 7, Windows Vista, Windows XP, Mac OS, Linux, HP-UX, AIX, Solaris, Unix, IBM OS/400, Web browser (OS agnostic), Windows 2000, Windows 8, Windows 10

2,124 Reviews of Skype for Business

 

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Software Advice Reviews (389)
More Reviews (1,735)

Showing 1-20 of 389

Cameron from Collins Electrical Company, Inc.
Specialty: Other
Number of employees: 201-500 employees Employees number: 201-500 employees

July 2018

July 2018

Helpful

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

All in all a good product that is trying to help businesses with communication issues.

Pros

- Teaming up to answer a problems is quicker and easier.
- Lots of functions compared to original system that allow for even better communication.

Cons

- Can get convoluted at times with all the features.
- Not friendly to those with a lack of tech savvy skills.

Review Source
 
 

beveryly from Advance Computer Forms Inc.
Specialty: Manufacturing
Number of employees: 201-500 employees Employees number: 201-500 employees

July 2018

July 2018

Best Communication Medium for outside business

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Very easy to use even for the first time user

Pros

* Useful for doing online meetings with your clients
* Easy to manage and very user-friendly
* Software Support team is very reliable

Cons

* Slow internet connection affects the accuracy of the communication
* Other than that, the whole package of the software is good

Review Source
 
 

Katiuska from Ahold
Specialty: Other
Number of employees: 10,000+ employees Employees number: 10,000+ employees

July 2018

July 2018

Skype for Business Calls

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

I like skype a lot because through it I can make video calls with friends and family who are at a distance, I think it's very good, very complete with details that can be improved. But since I'm using it, I know it's very good.

Cons

I do not like skype its design, I would like to innovate it because it is very outdated, also that they will add more options for a better performance of it.

Review Source
 
 

Ardi from Samsara
Specialty: Nonprofit
Number of employees: 11-50 employees Employees number: 11-50 employees

July 2018

July 2018

Best App for Office Communication

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

It's easy to use. You can understand the function of this software so easily. One of my recommended software for the productive way of doing a meeting via online.

Cons

It takes a lot of ram for your computer. You should turn off in the task manager when you rarely using it.

Review Source
 
 

Darrus from Summit Health Management
Specialty: Healthcare
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

July 2018

July 2018

Medium size business with multiple locations

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

An effective instant messaging tool with good organizational controls. Our implementation of Skype has reduced the number of emails being sent, in some cases, as much as 35%. Skype integration with Microsoft Outlook is effective and has allowed for a much more fluid remote meeting experience for our users.

Cons

Have had some technical issues with voice connectivity in some meetings that MS has been reluctant to help us solve. When using the mobile app and desktop app at the same time it appears that, on occasion, messages get lost and only appear as a reminder email of a missed message some minutes later.

Review Source
 
 

Jenna from International Relief Teams
Specialty: Nonprofit
Number of employees: 2-10 employees Employees number: 2-10 employees

July 2018

July 2018

Solid product but does not stand out

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Microsoft Skype is a solid program but it's getting increasingly difficult to find companies using it...it's definitely not as trendy as other communication tools out on the market today.

Pros

Skype for Business has everything you'd want in a communication and conference line tool. Customer support is top notch and you know you are getting solid service with a Microsoft product.

Cons

There are a lot of conference and communication software available today and Skype for Business does not really offer anything unique or better than a lot of the competition. It integrates well with other Microsoft products, but if you are aren't using Microsoft, then those features don't really add any value.

Review Source
 
 

Qiang from AEchem Scientific Cooperation
Specialty: Education
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

July 2018

July 2018

Great communication tool

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

It is fairly easy to use once it is set up. It allows you to attend meetings from a remote location or communicate with colleagues in a timely manner. It syncs with outlook calendar and would show my availability to my co-workers.

Cons

It still runs in the background even if you close the software. It may slow down your computer a bit because of t hat.

Review Source
 
 

Austin from Rehmann
Specialty: Finance
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

July 2018

July 2018

Easy for end users. Assuming updates don't break it...

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

It has a quick and intuitive interface design that makes instant messaging with co-workers quite easy. A conversation history feature allows it to almost take the place of email, and screen sharing and ad-hoc meeting capabilities allow for quick and easy collaboration.

Cons

Updates often change or even break features and menus without adding any value. The back-end configuration is complex and expensive to maintain and integration with Cisco Call Manager is fragile and sensitive to change.

Review Source
 
 

Daryl from UniBiz
Specialty: Professional Services
Number of employees: 2-10 employees Employees number: 2-10 employees

July 2018

July 2018

Skype is the pioneer for internet calling

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

- affordable
- easy to use. The functions are simple.
- sync with outlook/hotmail contacts
- real phone number can bepurchased
- instant upload of credits
- less distortion of the lines when calling

Cons

- must have a outlook /hotmail account
- the skype app take a lot of ram in the background. unless you have a phone with enough RAM. close it when you don't use it.

Review Source
 
 

Tina from MOSAIC Technologies Group
Specialty: Government - Federal
Number of employees: 51-200 employees Employees number: 51-200 employees

July 2018

July 2018

Great tool for dispersed groups doing business

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Great tool! It’s one of those tools that you can’t live without.

Pros

1) can easily see when coworkers are online, free, in meetings or even presenting.
2) system shows a do not disturb while you are presenting
3) can easily share desktop with coworkers for training, presentations, etc
4) creates a link that can be sent in email
5) keeps virtual employees connected
6) Allows users to enter a custom status that shows to other users

Cons

1) Sometimes takes some time to sync with your account after password changes are made, no other downside that I can think of.

Review Source
 
 

Alex from Adventist Health System
Specialty: Healthcare
Number of employees: 10,000+ employees Employees number: 10,000+ employees

July 2018

July 2018

Outstanding for Conferences and General Communication

Ease-of-use

Functionality

Product Quality

Customer Support
N/A

Best workplace instant messaging platform I've used at any company.

Pros

We use Skype for nearly all of our video conferences and have found it very easy to implement. As an instant messaging platform, it fits our company culture very well. The majority of our written communication throughout the day probably occurs over Skype, until it's something that needs to look more official. Then we'll turn to email. Also appreciate the fact that Outlook keeps a record of all Skype conversations for future reference. One excellent feature is that, when you connect your laptop to an external display, Skype detects this and automatically puts you in Do Not Disturb mode to prevent unwanted messaging during presentations.

Cons

Some could consider their use of emojis unfit for a business context, but, again, it suits our company culture quite well.

Review Source
 
 

Donna from EKR Agency
Specialty: Media and Entertainment
Number of employees: 51-200 employees Employees number: 51-200 employees

July 2018

July 2018

My overall experience with skype has been positive for the most part.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

What I like most about this product is that I am able to communicate and reach people who are not in office. We have people in my office who work remotely, and this is a great tool to stay connected as "face to face" as possible.

Cons

I have experienced quite a lot of errors and timing outs that have made having a productive call, not so productive.

Review Source
 
 

Dashen from Data Science Central
Specialty: Other
Number of employees: 11-50 employees Employees number: 11-50 employees

July 2018

July 2018

Nice calls with high complex.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

I like Skype mainly because it is a platform which is totally focused on the organizations, achieving that each employee can have a lighter communication and without constant interruptions.

Cons

I would like Skype to integrate various features that improve the user experience, such as the possibility of creating reminders for the members of a conference, all this would bring better results at the business level.

Review Source
 
 

Leilani Grace from The Results
Specialty: Contact Center
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

July 2018

July 2018

Skype is the Limit

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

With skype, you can do anything. You can call internationally, video calls, chat with friends locally and internationally.

Cons

Sometimes they are having updates or upgrades so sometimes we are unable to use skype for working online.

Review Source
 
 

David from OCRFA
Specialty: Nonprofit
Number of employees: 11-50 employees Employees number: 11-50 employees

July 2018

July 2018

The free version is miles ahead

Ease-of-use

Functionality

Product Quality

Customer Support
N/A

In a connected world and especially with a communication software, companies should not be pushing silo'd software

Pros

Absolutely nothing.
If there is a pr to this, I have yet to find. I would like to find something nice to say about this product as I have used Skype for years and have found it to be useful and beneficial, unfortunately that is not the case with Skype for Business

Cons

I have a lifetime of Skype contacts, that have followed me from company to company, can't seem to import them or export contacts set up via Skype for Business, unless I add each as a new contact request

Review Source
 
 

Denise from Die Technology, Inc.
Specialty: Manufacturing
Number of employees: 11-50 employees Employees number: 11-50 employees

July 2018

July 2018

Easy office communication

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

Once it is setup, it is fairly easy to use. It has fun emoji's. I would like to see a few more of them. It directly connects with your email, so it will automatically show if you are busy or you are in a meeting. Easy to share files with a co-worker. It saves your conversations to your email if you need a reference.

Cons

It crashes once in awhile ( and that could be something on our end). I don't have any other cons, it works great for basic office use.

Review Source
 
 

Muhammad from Digital Apparel
Specialty: Professional Services
Number of employees: 201-500 employees Employees number: 201-500 employees

July 2018

July 2018

Satisfied user

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

I being use frequently to talk with my colleagues and customer being an IT professional a lot of conversation.

Cons

I like its gui I am very inspired for this new look of skype it is ber fast and so easy to use in even working in low speed internet.

Review Source
 
 

Steve from You Can Endure
Specialty: Media and Entertainment
Number of employees: 2-10 employees Employees number: 2-10 employees

July 2018

July 2018

Skype for Business Checks a Number of Boxes for Businesses

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Skype is well-known brand that has a strong confidence rating. Skype for Business is a strong option for companies looking to streamline and cut costs, especially when communicating with multiple offices and clients.

Pros

If you are familiar with Skype, making the leap to it's Business platform is a smooth transition and one to consider for business owners.

One of the most notable Pros is the savings on mobile phone expenses while keeping reliable service. From larger companies to smaller ones, calls around the globe can rack up quickly.
Skype for Business charges a nominal fee to use and offers a number of distinct plans that best suit your business.

On top of the basic Skype functions, you have the ability to organize calls to workers at the same time or at scheduled intervals. Skype Business gives you the option to track incoming calls and even to bounce those calls to another worker if the first one isn't available. It also archives the date in a SQL database for you.

When comparing Skype for Business against its competitors, it gives a much wider range of options when it comes to formats like video conferencing, telephone, instant messaging and email, are all covered in a single platform.

Skype is owned by Microsoft so the benefits of that are obvious, making troubleshooting and customer support easier.

Cons

Skype for Business is solid but does have the occasional drawback. Issues seem to arise when large number of people are tied in. For example, video may not record when over 25 people are in the meeting or sound issues when a large number of people are on the call. These issues aren't constant but it's something to be aware of.

Set up for Skype for Business can be involved for the average person and will most likely need assistance from Skype.

Review Source
 
 

Denver from I.T Experts Philippines
Specialty: Professional Services
Number of employees: 11-50 employees Employees number: 11-50 employees

July 2018

July 2018

Interactive and productive meeting!

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

Skype for Business offers interactive and productive way of doing a meeting via online. We usually use this in conducting training and making presentation to customers and co-employees. We can share our screen, use whiteboards and Q&A session.

Cons

Skype for Business enables collaboration up to 250 people. Hosting a meeting with this amount of users requires the host to have stable and sufficient bandwidth.

Review Source
 
 

Christopher from IBM
Specialty: Other
Number of employees: 10,000+ employees Employees number: 10,000+ employees

July 2018

July 2018

Easy to use for business

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

Skype for Business is great to use to communicate with individuals or groups in the company. It's easy to use and you can check if someone is available or busy to talk to. You can also video chat with individuals or groups and share screens.

Cons

The connection isn't the best always and it can cause interruptions. I also noticed that sending images and files gets distorted and delayed.

Review Source
 
 
 
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Showing 1-20 of 1,735

Nyasha Number of employees: 2-10 employees Employees number: 2-10 employees

July 2018

July 2018

Distance is not a problem

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
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Quality
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Support
Pros

The amount of travel time that is spend because of skype is amazing. I on't need to travel constantly to suppliers they can show me the product and do business presentations right in front of my computer screen.

Cons

I have to completely sign out if I don''t want the constant pop-up, I only want it active when I require it not constant reminding me to look at it...I'm working here.

Review Source: GetApp
 

Queenie from Aviso Wealth

July 2018

July 2018

I think this is a great tool for medium-large companies.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

I like that my colleagues and I can communicate with each other through instant messaging, we don't need to email each other for simple things.

Cons

I can't think of any cons or complaints, we've never had any issues with this software and find it simple and easy to use.

Review Source: Capterra
 


July 2018

July 2018

Offers visual teleconferencing

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
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Pros

Offers visual teleconferencing can be important depending upon the situation and scope of the issue.

Cons

Can be a challenge for others to link into or understand how to use; connectivity issues can be an issue with Microsoft edge, etc.

Review Source: Capterra
 

Volodymyr from The APP Solutions

July 2018

July 2018

Nice and easy.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

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Convenient. Accessible. Easy-going.

Pros

It is no Slack in terms of providing effective communication framework. But it is good for general communication.
Exceptionally good for group brainstorms and discussions.

Cons

New design takes some time to get used to but it gets better over time.
Search features are limited and not really helping.
There are too many fancy things that don't really improve communication.
Configuration of video and audio is horrendously clumsy at best.

Review Source: Capterra
 

Yseult from EF English Live
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

July 2018

July 2018

Easy to use

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Really easy to use with coworkers, from all the others division. You can call phone numbers easily. Big meetings are available.

Cons

Impossible to communicate with people outside the company, not properly working. Not needed when you have an other communication system.

Review Source: Capterra
 

Angel Luis from Ministerio del poder popular para la educacion

July 2018

July 2018

Video calls with great audio and video quality.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
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Quality
Value for Money
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The biggest benefit is that through my cell phone I can be connected to my contacts throughout the world, if I have a fast internet connection I can call them whenever I want and be able to see them through video calls. In the field of work, it has been very helpful for me to give distance classes and musical advice to clarify doubts of my students when we are not in the same city or country.

Pros

- Quick and easy to install.
- Free calls to other Skype users throughout the world.
- Great audio and video quality if you have a good web camera.
- Easily combine video calls with live chat.
- The platform has great compatibility with windows and android systems.

Cons

- To call cell phones you have to pay.
- If you do not have a good internet connection, the image of the video call freezes.
- It does not work with the email but with a username to add to contacts

Review Source: Capterra
 

Everianny from PwC Venezuela

July 2018

July 2018

A software that enhances business communication

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
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Quality
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Skype for business is a software that came to our company to improve communication, most of all, between bosses and employees, creating video conferences that allow us to keep abreast of instructions, goals and new decisions of the governing body, and the alerts and suggestions made by employees. This character in our work environment has reinforced the morale, commitment, interest in work, and the individual valuation of each worker.

Pros

A company without communication channels is destined to fail. Among the thousands of software that enhance this, Skype for business is a software that enhances this aspect and triggers positive events which are:

-An excellent performance to perform videoconferences between supervisory lines and employees.

-The software is quite stable to send information by different means thanks to its chat window that connects with the video transmission.

- A panel of tools that provide higher quality video calls and video conferences.

-A rather explicit interface that facilitates the use of software

Cons

The most outstanding problem that we find in Skype for Business is that it requires a good portion of the bandwidth to have videoconferences and quality video calls, where the image is not pixeled and the sound of the call is clear. When there are problems of fluidity of the internet, the software has terrible faults.

Review Source: Capterra
 

Anita from CSC

July 2018

July 2018

Distances are no longer available after the Skype for Business arrival. Fantastic Software ..

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
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Quality
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Pros

The thing i like most about this sowftware is Its sharing system of PowerPoint presentation with more than one participant with high quality resolution display .Embedded videos and slide transitions are the versatile features of PowerPoint we can take some advantages from.Other features are also making it more awesome while using it.

Cons

Sometimes it become difficult to make calls from desktop to mobile app and creates some minor issues on communication sector.Skype service provider should get over this issue because this can make more comfortable usage for users.

Review Source: Capterra
 

Francis from MTMARKETING INT C,A

July 2018

July 2018

Communicate with your colleagues easily!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
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Quality
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Pros

It is an application that will allow you to be in contact with your employees, you can manage and modify the accounts of users, it also allows you to create video conferences and meetings with many members at the same time.

Cons

The plans are a bit expensive for low budget companies, the application is excellent but a bit slow when you have many active conversations at the same time.

Review Source: Capterra
 

Jose from IUTIRLA Porlamar

July 2018

July 2018

is an excellent software for remote counseling individually or in group

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
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Quality
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Skype for business allows me to carry out and receive remote advice individually or in groups, since in many cases I do not have the time to travel to provide or receive the information. It also allows me to connect in immediately.

Pros

It is extremely easy to use, allows you to have it on the PC, Tablet or Smartphone so it allows communication anywhere with internet connection, it is also compatible with office. It also provides excellent quality in video and audio communication between different devices.

Cons

There are few disadvantages I have observed, the main one would be that having multiple open conversations causes the application to not respond so it closes unexpectedly.

Review Source: Capterra
 

jacod michael from INVENSENSE ITALY S.R.L.
Number of employees: 11-50 employees Employees number: 11-50 employees

July 2018

July 2018

With SKYPE, communication with clients is faster, generating better income.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
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The economic benefits are the best, thanks to this product we have more clients because we can communicate as if we were speaking in person. Customers have the option to call the company via Skype if they wish, this generates great fluidity when it comes to reaching an agreement.

Pros

The product integrates seamlessly with all customers, no matter how far they are. Skype is the best product we have for video conferencing. Customers are happy when we communicate via Skype thanks to making life easier. This product has an excellent communication platform.
We have the pleasure of using Skype in the company with great economic results thanks to the fact that we have more and more customers using this product which results in more income.

Cons

On some occasions, video calls are defective. But this is because to properly use Skype a good Internet connection is needed.

Review Source: Capterra
 

Matt from Catholic Diocese of D
Number of employees: 201-500 employees Employees number: 201-500 employees

July 2018

July 2018

Helps our team have live interactions with each other when we are working from home.

Ease-of-use

Functionality

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Value for Money

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Skype for business has been helpful when our team members work remotely. Having a video conversation and instant messaging helps communication flow. This software is a must for teams that work remotely OR that work in large buildings.

Pros

*The instant message feature allows us to ask simple questions without a huge email clog.
*The live video allows us to communicate and see each other when we work remotely.
*I appreciate that I have a setting option to allow it to log-in anytime i log into windows, so it is automatically on anytime I am on my work computer.

Cons

*While this is helpful, we still use other meeting software to have multiple people and share screens. It would be nice if it was integrated.

Review Source: Capterra
 


July 2018

July 2018

Used to communicate with other staff.

Ease-of-use

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Ease-of-use
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Quality
Pros

Skype for Business is incredibly easy to use, and makes communicating with other staff/employees much easier. Messages are sent and received immediately, and your status online automatically changes in correspondence to events in your calendar.

Cons

The only feature that I do not like as much is that messages are always deleted, and there is no way to retrieve them.

Review Source: Capterra
 

Cynthia from AIG

July 2018

July 2018

Great communicator @ work

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
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Pros

The tool can be linked to other services - i.e. telepresence/telephone, outlook, etc. The fact that its reach expands across other tools that I utilize make it the communicator of choice. I can see if someone is on a call or presenting and that status also is linked to my Outlook.

Cons

It gets a little wonky when I sit at other desks and the connection to my phone gets changed. I can log into my phone at another desk and it'll be a difficult process syncing it.

Review Source: Capterra
 

Celeste from Celeste Preston - Manual Osteopath and Medium

July 2018

July 2018

Good for what it is designed for

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
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Quality
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Pros

Easy to use, loud alerts when coming through but good to capture attention. Nice look, simple and great for keeping giving privacy choices on who can contact you.

Cons

Video not always 100%, seems that a midrange computer system is more compatible then too new or too old. Needs to be updated to keep with changing technology.

Review Source: Capterra
 

Harrison from Wells Fargo
Number of employees: 10,000+ employees Employees number: 10,000+ employees

July 2018

July 2018

Online business meetings are no longer a huge hassle

Ease-of-use

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Customer Support

Value for Money

Ease-of-use
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Quality
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This software allows our team to meet whenever and wherever we want easily and without any major issues.

Pros

This software is great for setting up meetings quickly and easily. It is really easy to send out a link to my team and have them hop on a meeting in just a few seconds. The quality has been excellent and we have not experienced much lag at all.

Cons

We have not had any issues with this software besides user error. It has worked great for us and we love all of the built-in features such as support for Microsoft Office.

Review Source: Capterra
 

Laura from Oracle

July 2018

July 2018

Skype has removed the distances between countries and made arranging meetings more easier.

Ease-of-use

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Value for Money

Ease-of-use
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Support
Pros

Skype software is phenomenal. I have been using it for a long time .At the communication point it is very impressive and interesting tool. Face to face meetings have reduced after the arrival of this awesome software.I am a software engineer and i have to meet too much clients in my country and out of country as well ,but after getting it saves my most of time and cost of visiting people as well .it is money saver as well.

Cons

Rarely when i logged in to Skype for Business and made call to someone that ended by its on ,I did not know why it happened. After having discussion with my friends i knew that it was because of not updating the software.Now i have got rid of that problem...

Review Source: Capterra
 

mandeep from OATI
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

July 2018

July 2018

ultimate tool for office meetings

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Integration with outlook and outlook calendar makes easy to schedule your meetings and send invitations.clear voice and video calls.Smooth screen sharing

Cons

Image paste option is not good.No webinar feature available.Including zoom feature will add more value to this product.

Review Source: Capterra
 


July 2018

July 2018

Resignation after 5 years of use. But why has none of the other big players come up with a competitor yet?

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

a) rich features, specifically recording and telephone conference integration (although SaaS terribly overpriced)
b) wide adoption amongst corporate customers
c) deep integration with Outlook and Office 365
d) integration with Retail Skype (although increasingly gimped)

Cons

By priority:
a) devastating slow performance in emerging countries in Africa and South Asia
b) SIP integration not out of the box, not available for most countries (meanwhile Retail Skype has it) and if available, terribly overpriced
c) slow and intransparent recording manager (Too many times, a colleague recorded the call without the actual picture.)
d) increasingly gimped integration with Retail Skype on purpose: no longer any screen sharing with Retail Skype users for example
e) in blatant conflict with Microsoft Teams conferencing tool with no clear guidance by Microsoft when to use which one

Review Source: GetApp
 

Angie from aliantec
Number of employees: 11-50 employees Employees number: 11-50 employees

July 2018

July 2018

Excellent experience, it has everything so that the meetings are great, super recommended and useful

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Many benefits at the business level are obtained with this software in my case I have little time using it but it has allowed to maintain a more efficient communication at the time of setting up meetings or conferences where everyone is or is present

Pros

There are many advantages that this software has, personally it seems to me unique and new, it has everything you need for a real meeting at a distance, it allows you to be always connected with your clients, employees, partners, managers, etc., allows people to work in a presentation together providing a board where you can be expressing various ideas, this seems great, only with a link the people you want can enter the conference, there is an unlimited number of conferences which is beneficial for the companies and big businessmen, super recommended

Cons

The truth for me is a software with more advantages than disadvantages, it would only be a disadvantage that it is a paid software and that it must be purchased by companies, but this is necessary so that in this way it maintains its quality and always looks for the continuous improvement so I see it well, in a few words I do not consider disadvantage or against any of this software so far

Review Source: Capterra
 
 
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