ADP Workforce Now 2026: Benefits, Features & Pricing

ADP Workforce Now is described as straightforward, with an interface that supports quick navigation and minimal training. The organized layout helps teams adapt to its features efficiently, and reviewers note that setup and onboarding are simple enough for those with limited technical experience to become comfortable in a short time.

The platform offers comprehensive payroll processing, consolidating payroll and HR tasks in one system. Businesses value the ability to manage payroll for multiple companies and provide employees with easy access to payment details. Reviewers highlight that centralized payroll and HR management reduces administrative workload and improves operational efficiency.

ADP Workforce Now centralizes employee profiles, making it easier to store and access complete records. Navigation is intuitive, allowing administrators and employees to update information through a self-service portal. Reviewers emphasize that having all employee-related processes and documents in one place simplifies record keeping and supports independent handling of routine tasks.

The software provides reliable payroll reporting and a range of standard and customizable reports for audits and management. While these features are valued, reviewers suggest improvements in navigation and custom report creation, which can feel complex and time-consuming. Many mention needing frequent support to build or locate specific reports, indicating a need for better guidance and flexibility.

ADP Workforce Now supports integrated scheduling and mobile clock-in functionality, making time tracking and time-off requests accessible across devices. These features help manage schedules efficiently, but reviewers point to areas for improvement such as location tracking accuracy, occasional app glitches, and reliance on managers to correct timecard errors, which can affect payroll accuracy.

Customer support is often described as knowledgeable and responsive, with account managers providing effective assistance during platform navigation. Many appreciate the professionalism and availability of help, though reviewers note opportunities to improve response times, reduce wait periods, and ensure consistent support quality. Occasional impersonal interactions are also mentioned as an area for enhancement.