ProContractor™ by Viewpoint Software


 

ProContractor is a comprehensive estimating accounting, and project management solution designed to help small and midsize contractors manage critical financial operations. Deployed either on-premise or in the cloud, the solution enables users to manage the entire project lifecycle starting from bidding to project completion.

ProContractor offers an integrated estimating feature to allow users to automatically convert bids into projects, including setup of cost and billing codes, project alternates and lien notice setup. The solution automatically calculates the cost of labor, materials and equipment as soon as the project requirements are entered into the system.

The virtual binder feature syncs electronic documents in real time, ensuring that everyone is working on the most updated information. The built-in email communication feature enables contractors to send email alerts to bidders and suppliers or share internal messages across teams. The solution can also be accessed via a mobile app on iOS, Android and Windows mobile devices.

 

 

ProContractor™ by Viewpoint - Project dashboard
 
  • ProContractor™ by Viewpoint - Project dashboard
    Project dashboard
  • ProContractor™ by Viewpoint - Customizable homepage
    Customizable homepage
  • ProContractor™ by Viewpoint - Mobile dashboard
    Mobile dashboard
  • ProContractor™ by Viewpoint - Field order scheduler
    Field order scheduler
  • ProContractor™ by Viewpoint - Invoice entry and approval
    Invoice entry and approval
  • ProContractor™ by Viewpoint - Progress entry
    Progress entry
Supported Operating System(s):
Mac OS, Web browser (OS agnostic), Windows 8

81 Reviews of ProContractor™ by Viewpoint

 

Start your review of ProContractor™ by Viewpoint

Click to start
http://www.softwareadvice.com/construction/pc-viewpoint-review/
Software Advice Reviews (77)
More Reviews (4)

Showing 1-20 of 77

Marlene from Flores Contrators, Inc.
Specialty: Other specialty contractor
Number of employees: 2-10 employees Employees number: 2-10 employees

June 2017

June 2017

The program is a little expensive for what our company uses it for.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

I feel you should offer assistance right away downloading program rather than having the customer attempt to install it.

Pros

Accurately measures plans. Nice that you can change symbols and lines to the color or type that you want to use.

Cons

Too many features that I don't need. Didn't like the price. I didn't like attempting to download the product myself. I received help but I was worried that I was going to mess things up.

 
 

Veronica from CBCC
Specialty: General contractor
Number of employees: 51-200 employees Employees number: 51-200 employees

May 2017

May 2017

Accounting Is So Unforgiving

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Value for Money

I am extremely unhappy with our accounting trainer. She kept saying that we could or could not do something in ProContractor and nearly every time we found out that the things she said we could do or could have done, in fact, couldn't be done. And the things she said we could NOT do is, in fact, allowed. For example, she told me and another lady in the office that the daily diaries could not be transferred over to the payroll side (that was a big selling point). When I told my boss what she said, he asked our estimating trainer and the estimating trainer said that yes, it could be done and showed the steps on how to do it. After that I tested it and yes, it can be done. There are other things, but you get my point. She also had me set up the payroll cost accounts a certain way and once we went live our comptroller found issues and she went to look at the payroll cost accounts and said that SOMEONE set them up wrong, she would never have set it up like that. When infact she had set them up, I just followed her instructions.

Pros

Estimating module of this seems cool. There are a few un-necessary steps to transfer an estimate over to the accounting side, but I'm getting the hang of it. I guess I would like the part where the guys do their daily diaries via PC mobile IF I could get that to work. You can modify reports yourself, but the program you use is very picky. If you need to change one item, it's easy enough, but any major changes you will get error after error. It took me 5 solid days to modify a check; however, it took them 3 months to even get around to me.

Cons

ACCOUNTING MODULE is a definite CON! 6 months training, very unforgiving- if you make a SIMPLE mistake it isn't an easy fix, they promised the world but in the end couldn't deliver, our accounting trainer messed us up more than she helped, PC Mobile doesn't work. Modifying reports is a hassle. SO many steps to enter a simple invoice- triple the steps than our previous system. The reports are awful! It's good that you can export them to excel, but they total everything like three times and it's difficult to sort the reports in a simple way. There are a million reports and most of them will never be used because they are useless; however, you can't get them out of your ALL tasks menu. So you have to find the one report in a million that you will use and save it to shortcuts. They didn't have a way to set up SC Contingency, our trainer was supposed to work on that- several weeks go by and she ends up having us set it up as a Fringe Benefit because she couldn't or didn't get the developers on board to fix that. I know we aren't the only Company in SC that has this program. The paid time off was a complicated mess for a company that just has a set rate for employees per year (not accrued). There are other issues but they aren't popping out in my head right now. I wish I had put a stop to this in the very beginning.

 
 

Pam from MJK Construction
Specialty: Other specialty contractor
Number of employees: 11-50 employees Employees number: 11-50 employees

April 2017

April 2017

Is Viewpoint out of Business??

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Beware if you work with this company. We purchased the product and were so excited about it's capabilities. Unfortunately, we came to a point where we needed to integrate AR from another critical program to our business. Viewpoint could not (or would not) allow this, so we mutually agreed to part ways. We had not even gotten past working with their "demo" when we uninstalled and terminated all installations of the product. We were promised contact from their "Account Advocacy" group to resolve the matter of a refund. We were willing to pay for any and all expenses incurred by Viewpoint but that was over 8 weeks ago. Now, every contact we had on our "Coordination" and "Implementation" teams are no longer with the company, no one will return our calls, or emails and we have had to seek legal counsel to move forward. Very disappointing outcome from what appeared to be a reputable company.

Pros

Appeared to be great - never got to try it. Were really looking forward to using it. Now will never know.

Cons

Unprofessional response by management and staff - buyer beware - you are not dealing with a reputable company.

 
 

Meloney from AIMM Inc
Specialty: Other specialty contractor
Number of employees: 201-500 employees Employees number: 201-500 employees

February 2017

February 2017

Tech support

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

I have been on the system since 2015 with Viewpoint. Like most software's it has it's fair share of problems when upgrading to the new version. That I can live with all software's do that is to be expected. However, the complete disregard of what I need as a customer when I call into to tech support has had me more than once wanting to tell the owner we need to remove Procontractor and get a new software in here right away. Forget the fact that the T&M invoices are doubling but simply trying to clarify a proper way to edit a tax form 1095-C and being sent to a third-party company that has no idea how to run the ProContractor. You end up having to edit 240 forms is absolutely absurd. You keep calling back and they keep sending you to Greens Shades makes me wonder if the CEO really knows what is going on or just doesn't care. I mean if they would fix their text support issues it would be good system. I dread calling them. I would not recommend this software to anyone due to tech support only.

Pros

Once you get accustomed to how it works things seem to work rather well.

Cons

Tech support

 
 

cesar from Luis & Luigi Concrete, LLC
Specialty: General contractor
Number of employees: 2-10 employees Employees number: 2-10 employees

February 2017

February 2017

Great for Take Offs--

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Great asset for those who need accurate and efficient take offs/estimates.
A bit pricey for only one computer access at a time, and interface could be more user-friendly.
Still feels a bit Outdated.

 
 

Chris from Sport Floors
Specialty: Finishing contractor
Number of employees: 11-50 employees Employees number: 11-50 employees

February 2017

February 2017

Great potential but still needs work.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

This software has some great potential. It has the goal of almost complete coverage of a construction business process for day to day use, but it has some serious issues the limit this ability. I do believe these issues can be fixed, but at the moment they seem to be working on them. Additionally, it is not always as intuitive as their presentation makes it seem. People with lower level computer skills will have a tougher time getting proficient.

Pros

1. Great potential. With some bug fixes and some changes, this product could be so much more.
2. Covers (can cover) from estimating to collection of payments.
3. Very flexible estimating system.
4. Form and report flexibility
5. Document management
6. Above average costing ability

Cons

1. Cloud service is slow at peak times
2. Estimating flexibility could mean a user affects estimating catalog.
3. The mobile app was almost completely unusable until very recently. (I am still wary).
4. Technical support is sometimes unable to solve problems.
5. Some key documents are not in project document package.
6. State specific certified payroll not in the system.
7. Consultants do not follow through during training sometimes.
8. Expensive for a product that is not fully at its capability.

Advice to Others

Be certain to look at the areas I described closely before purchasing.

 
 

Brendan from Kirk Gross Company
Specialty: Construction manager
Number of employees: 51-200 employees Employees number: 51-200 employees

February 2017

February 2017

Very Cumbersome

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

I would like to give ProContractor a good review but the cons outweigh the pros. So many other software companies out there that "get it" Pro Contractor does not. Unfortunately, our accountant is comfortable with using it which in turn makes the rest of us suffer.

Pros

Easy to run management reports.

Cons

Too many steps to enter simple information. Does not tie into the good software that's available today. Accounting is a nightmare.

Advice to Others

Do your research and find something that is up to date, there's much better out there.

 
 

Chris from Kirk Gross Company
Specialty: Design/build firm
Number of employees: 11-50 employees Employees number: 11-50 employees

February 2017

February 2017

Sold a bag of gold till we actually bought it

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

We were sold the software as a complete construction software with all necessary functions from bidding, estimating, project management, scheduling so we could integrate all our internal software with accounting to seamlessly make things easier. We very quickly found out this software must have been written by programmers not ever involved with construction as the use is terrible, takes twice as long to do things and is very nonfunctional/conforming to change.

Pros

NONE

Cons

EVERYTHING and EXPENSIVE

Advice to Others

Buy something else

 
 

Tobias from The Business Skeleton
Specialty: General contractor
Number of employees: 2-10 employees Employees number: 2-10 employees

January 2017

January 2017

Sage versus ProContractor

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

We preferred Sage 100 over ProContractor for several reasons; Sage 100 is sold thru dealers and so the customer support with knowledgeable people is much better. They are using the program day in and out and have a team of consultants that can assist you. ProContractor can bounce you around between support help which can be a bit of a pain.

Pros

Ease of use, some great functions & features, the binder where all docs are stored.

Cons

The layout is not as good as Sage 100 and does not have as long of a reputation as Sage 100.

Advice to Others

I would recommend demo both products and see for yourself which you like. Make sure with Sage to get in contact with a dealer not Sage 100 direct.

 
 

Kyle from SOUTHWEST
Specialty: Construction manager
Number of employees: 11-50 employees Employees number: 11-50 employees

December 2016

December 2016

Clunky and not intuitive

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Procon can both be a time saver and a time waster. I personally find it to be a very clunky, and I believe it is about 10 years behind the game on their user interface... Which I am hoping gets an overhaul very soon because I am stuck using it as long as I am with my current company. Great in some applications, but could be better. There is other PM out there that are far better and easier to use.

Pros

Estimating
Accounting
Some Project Management

Cons

UI is awful. One of the worst in the business.
Not great on site as it should be.
The mobile app is horrendous.
Lack of support and development

 
 

Dustin from Oil Country carpentry ltd
Specialty: Residential remodeling
Number of employees: 1 employee Employees number: 1 employee

December 2016

December 2016

Great program

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

This program produces very professional looking estimates and is easy to use. I would recommend it to anyone.

 
 

Lanettte from Southland Custom Home
Specialty: Home builder - custom
Number of employees: 11-50 employees Employees number: 11-50 employees

November 2016

November 2016

ESTIMATING SOFTWARE

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

This product is a little complex to master, but once you get the hang of it, it does save a lot of time. I would like for them to add an undo function and the graphics are less than par, but it works well for our company's needs.

Pros

Will do takeoffs on multiple categories.

Cons

Graphics are poor & there is no "undo" button.

Advice to Others

Their customer service follow up is horrible. It took two weeks 2 different times to get a return call and then he/she didn't always know the answer to my question.

 
 

Ryan from RTR Inspection Services
Specialty: Construction manager
Number of employees: 2-10 employees Employees number: 2-10 employees

November 2016

November 2016

Pro Contractor Review

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Using ProContractor throughout our company has helped extremely with accounting, estimation and project management.

Pros

Ease of use.

Cons

Sometimes our programs glitch, however this could also be a problem with our computers. But it is a rare occasion to say the least.

 
 

Skyler from west coast inspection services
Specialty: Construction manager
Number of employees: 51-200 employees Employees number: 51-200 employees

October 2016

October 2016

ProContractor

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Using ProContractor throughout my day has helped tremendously with accounting control, estimation and project management. I highly recommend it for any contractor.

Pros

Helps keep you organized and on-track

Cons

UI improvements can and should be made

Advice to Others

Buy this product if you're looking for a simple to use project management suite.

 
 

amber from lone star financial consulting
Specialty: General contractor
Number of employees: 1 employee Employees number: 1 employee

October 2016

October 2016

Good for a larger company

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Value for Money

This product is great for a larger company than ours. It offers many features that would be useful.

Pros

ability to track costs by job

Cons

price

 
 

Christie from Boyer Commercial Construction
Specialty: General contractor
Number of employees: 11-50 employees Employees number: 11-50 employees

October 2016

October 2016

New to Procontractor

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

We have been extremely pleased with our conversion and how it has the ability to grow ans expand with iur company.

Pros

Very customizable

Cons

Have really come across too many cons

 
 

Mark from KT Power Systems
Specialty: Electrical/teledata
Number of employees: 51-200 employees Employees number: 51-200 employees

October 2016

October 2016

ProContractor Experience

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

I am very impressed with the overall functions and capabilities of ProContractor. I feel that the product has been designed with best practices in mind. It's design also appears to be focused on taking advantage of new technology advances in the IT industry as a whole so that we can leverage capabilities as they become available.

Pros

Ease of use, and focused on paperless processing

Cons

Electronic communication of payroll information is not available to share with employees

Advice to Others

Take a serious look at ProContractor before make a decision to purchase a new product

 
 

Vanesa from Pfeiffer Electric Co., Inc.
Specialty: Electrical/teledata
Number of employees: 51-200 employees Employees number: 51-200 employees

October 2016

October 2016

My review of conference

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

My overall review of the conference is that it was focus on Vista and that the ProContractor user were neglected.

I talked to a lot of people and we all felt the same since the beginning with the opening they only talked and demo vista, what about ProContractor.

Please have more context in the classes, more advanced classes not only beginners. Repeat class so we don't have to take one and missed the other one completely because it wasn't offered again.

Have more accounting content, there are a lot of us that use the accounting more than anything else.

Have one on ones like before.

Pros

The classes I took were good I learned a little

Cons

Classes were to basic and not many selections.

Advice to Others

Give more to the ProContractors Users.

 
 

Angela from Cal Coast Telecom
Specialty: Electrical/teledata
Number of employees: 51-200 employees Employees number: 51-200 employees

October 2016

October 2016

Help

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

It is pretty easy to use after using AC for 10 years. I would like better Certified Payroll Reporting and Union Fringe Reporting.

Pros

Use of Reports

Cons

Not really understanding the reports

Advice to Others

Do your training closer to the cut over

 
 

Michelle from Michelle Kalian Wilcox, CPA
Specialty: Other specialty contractor
Number of employees: 1 employee Employees number: 1 employee

October 2016

October 2016

ProContractor

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

ProContractor is a good product that continues to make improvements. ProContractor is a fully integrated software that can be used with companies with different volume levels or general contractors and subcontractors. The ease of use could be improved especially in the accounting module. Customer service time is slow but improving.

Pros

Full integration with all the modules.

Cons

Not user friendly especially if you are not strong in accounting.

Advice to Others

Be extremely proactive in the conversion process and set up of the system

 
 
 
Write a Review
Showing 1-4 of 4

Kathryn from Advanced Solutions Group, LLC
Number of employees: 2-10 employees Employees number: 2-10 employees

June 2017

June 2017

Beneficial for estimating projects. AP reports are very helpful in knowing costs to date.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Staying on top of subs and their insurance certificates is very helpful when our annual audits come around.

Pros

The ability to input insurance certificates with expiration dates for subcontractors and being notified if it has expired when entering an invoice.

Cons

I'd like to put a general ledger code in and print a report with costs for that code and vendors paid using that code. There isn't a report like that.

Source: Capterra
 

Todd from ASG
Number of employees: 2-10 employees Employees number: 2-10 employees

June 2017

June 2017

ProContractor helps us keep track of all our tasks

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

This software is a large investment that does pay off

Pros

I do like how PCMX tracks and maintains a log of where we are, what we done, and what we need to yet do. I see the interface as a good and easy method of entry. The learning curve is rather steep and short.

Cons

We utilize a MAC based computer system, and PCMX is compatible but slow. There is a lag in the system sometimes between the interface in that I'll lose my pointing device or mouse. It doesn't cause any problems but is annoying

Source: Capterra
 

Tyson from Zumwalt Construction, Inc.

May 2016

May 2016

Zero-star review an option?

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

Looking for an all-in-one software solution to increase company productivity and integration from estimating through accounting to management? After 8 months of use, we are too. While Viewpoint may intrigue their potential victims with swanky vendor booths and ornate product demos - consider yourself warned. Similar to the caution on your truck side mirror indicates, product in use is much worse than it appears. Does your firm rely on custom forms that have been specifically tailored to suite your specific needs over the years? Unless your team of "builders", as opposed to "programmers", is familiar with coding in SQL databases, you can either (a) kiss them goodbye or (b) be prepared to spend a fair amount to have Viewpoint's coders build them for you. And don't get me started on this platform's user interface. Platform is as intuitive as a NYC subway map written in Mandarin. Need assistance? Of course you will, so be prepared to spend an exorbitant amount of overhead viewing "webinars" as in-person training is not part of the subscription. Estimating module - maddeningly slow. Stick with Excel, unless your estimators need practice turning in bids late.

In summary, terrible product. I'm embarrassed to have been sold on, then later introduced, such a convoluted platform to an otherwise well-organized machine. Look elsewhere.

Source: Capterra
 

Lystra from F and P Construction

June 2015

June 2015

"Gold" Support has me looking for new software

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

We have been using this software or a version thereof since 1996. We used both Quest for estimating and American Contractor for accounting. I used to be one of their biggest supporter and proponents. We were very happy when the two companies merged and looked forward to a new and exciting all in one package. What we got was a convoluted mess. We have been using ProContractor for 4 years and each new product update has been a new disaster. We used to get excited about software updates now we look at them with dread and trepidation. To add on to this; the fantastic product support that once defined Quest and AC is now a long lost memory. Our support call are routed through a dispatch center where we can never immediately get a hold of a support tech. With our entire system down on a payroll day we could not get any live help only voicemail boxes for the people who were supposed to be there to help. Typically it takes 3-5 days to get a call back on a support call, they provide tech support on their schedule not yours. This is with their "Gold" level support contract! I have been waiting a week to get a call back and that is why I am shopping for a new software solution, the only thing that is holding me back is the nightmare of changing accounting software but I think we've finally reached the level of frustration where it would be worth the hours of work to change over to a new system.
This is a shame because the software and support used to be fantastic. I hope somebody at Viewpoint can put this software back on track but I cannot afford to wait around and see.

Source: Capterra