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Grow

Grow is a cloud-based, business analytics and reporting solution suitable for small to midsize organizations. The solution allows users to create customizable dashboards for monitoring business workflows and key activities. Grow...Read more about Grow

4.5 (383 reviews)

4 recommendations

Domo

Domo puts data to work for everyone so they can multiply their impact on the business. Our cloud-native data experience platform goes beyond traditional business intelligence and analytics, making data visible and actionable with ...Read more about Domo

4.3 (296 reviews)

4 recommendations

TARGIT

TARGIT Decision Suite is a business intelligence and analytics solution that offers visual data discovery tools, self-service business analytics, reporting and dashboards in a single, integrated solution. TARGIT combines the ...Read more about TARGIT

4.5 (34 reviews)

1 recommendations

Reveal

Reveal stands as a tailor-made embedded analytics platform, flawlessly melding with your applications to revolutionize data analytics. Distinguished by its robust embedded SDK, Reveal moves beyond the conventional iframe integrati...Read more about Reveal

4.2 (17 reviews)

1 recommendations

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Tableau

Tableau is an integrated business intelligence (BI) and analytics solution that helps to analyze key business data and generate meaningful insights. The solution helps businesses to collect data from multiple source points such as...Read more about Tableau

ActivTrak

ActivTrak helps companies unlock productivity potential. Our award-winning workforce analytics and productivity management software provides expert insights that empower people, optimize processes, and maximize technology. Addit...Read more about ActivTrak

Sisense

Sisense goes beyond traditional business intelligence by providing organizations with the ability to infuse analytics everywhere, embedded in both customer and employee applications and workflows. Sisense customers are breaking th...Read more about Sisense

Zoho Analytics

Zoho Analytics is a cloud-based reporting and business intelligence solution that offers several applications within its suite, including dashboards, analysis, reporting, data warehousing and more. This solution is used in multipl...Read more about Zoho Analytics

Qlik Sense

Qlik Sense is a business intelligence (BI) and visual analytics platform that supports a range of analytic use cases. Built on Qlik’s unique Associative Engine, it supports a full range of users and use-cases across the life-cycle...Read more about Qlik Sense

Looker

Looker, now part of Google Cloud, is a cloud-based business intelligence (BI) platform designed to explore and analyze data. The solution helps businesses to capture and analyze data from multiple sources and make data-driven deci...Read more about Looker

SAP BusinessObjects Business Intelligence

SAP BusinessObjects is a business intelligence solution designed for companies of all sizes. It offers ETL (extract, transform, load), predictive dashboard, Crystal reports, OLAP (Online Analytical Processing) and ad-hoc reporting...Read more about SAP BusinessObjects Business Intelligence

Splunk Enterprise

The Splunk Enterprise platform allows users to process and index most forms of data in their native format. It includes data indexing tools, which enable users to locate specific data across large data sets. The software is desi...Read more about Splunk Enterprise

Workday Adaptive Planning

Workday Adaptive Planning is the only native-cloud planning solution that empowers finance to configure sophisticated, driver-based models with ease, analyze unlimited scenarios on the fly, and use AI and machine learning (ML) to ...Read more about Workday Adaptive Planning

Klipfolio

Klipfolio PowerMetrics is a powerful, metric-centric, analytics and BI platform used by the world's fastest growing businesses to make better decisions. From data ingestion, transformation and modelling, to a self-serve metrics ca...Read more about Klipfolio

TapClicks

TapClicks is a smart marketing cloud-based set of automated marketing solutions designed to work in unison, powered by your data. We make the complex world of marketing easy with everything a business needs to differentiate itself...Read more about TapClicks

ClicData

ClicData is a business intelligence (BI) dashboard solution designed for use primarily by small and midsized businesses. The tool enables end users to create reports and dashboards. A drag-and-drop interface designed for ease...Read more about ClicData

IBM Cognos Analytics

Cognos Analytics is an upgrade to Cognos Business Intelligence (Cognos BI). By adding cognitive guidance, a web-based interface and new data visualization features, Cognos Analytics provides self-service analytics to large and mid...Read more about IBM Cognos Analytics

BOARD

Board is the Intelligent Planning Platform that offers smarter planning, actionable insights and better outcomes for more than 2,000 companies worldwide. Board allows leading enterprises to discover crucial insights which drive bu...Read more about BOARD

Phocas Software

Phocas is a team of passionate professionals who are committed to helping people feel good about their data. Our software brings together organizations’ most useful data from an ERP and other business systems and presents it in a ...Read more about Phocas Software

Geckoboard

Effortlessly create and display real-time TV dashboards with Geckoboard. Tailored for busy team leads and managers, Geckoboard simplifies sharing up-to-date data and KPIs throughout your organization. Connect to over 90 business...Read more about Geckoboard

Buyers Guide

Last Updated: March 16, 2023

What is KPI software?

KPI software is a tool that automates the tracking of key performance indicators (KPIs) and presents them in easy-to-understand dashboards. This helps businesses create, manage, visualize, and analyze KPIs and ascertain how they are performing against targets, strategic goals, or objectives. The tool also acts as a centralized hub for decision-makers, allowing them to view the pertinent information in a single frame, as opposed to going back and forth between multiple reports and tools.

This guide is meant to help those researching KPI software for the first time. Here's what we'll cover:

Common functionality of KPI software

KPI software is a type of dashboard software, and thus the platforms share common functionality:

Data integration

Pull data from multiple sources, including Excel files, proprietary databases, and commercial business platforms.

Customizable dashboards

Create customized dashboards at an individual or team level so users only see the KPIs that matter to them.

Reporting

Use standardized reporting templates, or customize your own, then have reports sent to stakeholders automatically as necessary.

Web accessibility

Cloud-based KPI software platforms allow users to access their dashboards from anywhere.

Trend spotting

Track KPI data in real time, or compare over a set timeframe to identify trends.

Automatic alerts

Send notifications via email if performance tracks drastically over or under KPI goals.

KPI-dashboard-in-InetSoft-Style-Intelligence

KPI dashboard in InetSoft Style Intelligence

Benefits of KPI software

KPI software offers a number of benefits to organizations both large and small:

  • It visualizes vital information at a glance. Many BI platforms can help you dig through and analyze millions of points of data. KPI software helps you hone in on a few priority metrics at a time to avoid analysis paralysis.

  • It focuses your organization's efforts. No more confusion about goals—once your KPIs are set and your team can monitor their performance against them, team members can focus on improvement.

  • It gives you a centralized view of your data. The data to measure your KPIs may be scattered between your CRM system, multiple Excel spreadsheets, and a proprietary database. KPI software can pull all of this information together into one centralized location.

  • It saves time on data collection. Once your data sources are integrated with the platform, KPI software takes care of the rest. Gone are the days of manually updating numbers on a recurring basis.

What type of buyer are you?

KPI software buyers tend to fall into one of three categories:

High-level executives: Needing a high-level view of their organization's performance, many executives rely on KPI software to boil down the many facets of their business into a few key metrics, which they can easily monitor and report to shareholders.

Managers and department heads: Using a single KPI software platform, various managers, and department heads can create customized dashboards and views in order to aid decision making within their business units.

IT users: Though non-IT workers continue to account for nearly two-thirds of BI software purchases, IT professionals still make up a significant chunk of KPI and general dashboard software buyers. These buyers are looking for an efficient way to digest sizeable amounts of data related to internal business systems.

Key considerations for buyers

Deciding whether to invest in KPI software and choosing which platform is best for your needs requires considering a variety of factors. Here are a few key considerations to keep in mind:

Is KPI software all you need? KPI software only offers a fraction of the functionality found in larger BI platforms. Consider more robust suites with data mining and predictive analytics capabilities if you want to make use of more information and gain greater insight into your organization's performance.

Where does mobile BI come into play? On-premise systems have their benefits (more data storage space and customization), but many buyers take advantage of cloud-based systems and dedicated apps that enable them to access KPI dashboards from a mobile device. If you have a remote workforce, your vendor's mobile BI capabilities could play a huge role in your purchase decision.

Who will be using the system? IT staff may be able to work their way around a complex KPI tool, but what about your sales team? Depending on who is using the software and their technical literacy, you may need to make user-friendliness a top priority when deciding on a KPI vendor.