MarkSystems is a single-database enterprise resource management (ERP) and information management application for homebuilders and property developers. The solution offers a cloud-based system that integrates all functions, processes and people across a single database. Sales personnel, purchasing agents, field personnel, superintendents and accounting can all share the same data in real time.

MarkSystems offers modules for estimating, project scheduling, service management, bid management, accounting and customer management. This provides a single access point for home builders to store, log in and share their share information with other parties involved in their operations.

MarkSystems incorporates functionality to manage housing quality and keep track of LEED-qualified home improvements. The solution also provides access to trade partners, home buyers, lenders and homeowners through personalized portals.



34 Reviews of ECi MarkSystems

Overall rating

4.15 / 5 stars

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Showing 1 - 20 of 34 reviews

March 2018

Ayush from SRM University

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

4 of 5

Customer support

5 of 5

Functionality

5 of 5

March 2018

Very productive tool for homebuilders and property developers. Recommended.

Pros

1. I liked the UI and Specifications. Very fast even with slow RAM.
2. Liked the Customer Support. Helpful

Cons

Very good if it can automatically pull and update prices from Big stores and show in Dashboard .Currently department has to put everything manually . Automation is always good.

December 2016

Ken from K2C

Company Size: 2-10 employees


Ease-of-use

3 of 5

Functionality

4 of 5

December 2016

K2C Building

The product is nice - longer learning curve was needed when it comes to making roof lines and 3d walkthroughs. Stairs were a bit tricky too. Overall the product is nice and was beneficial in terms of designing the home(s) and presenting the designs to customer(s).

Pros

Ease of installation and 3d capabilities.

Cons

WISH PRODUCT would be able to pull prices for items from big box stores (Menards, HomeDepot, Lowes) to help calculate material costs. Right now it is a lot of effort to enter these costs manually.

November 2014

Beverly from Eagle Construction


Ease-of-use

4 of 5

Customer support

5 of 5

Functionality

3.5 of 5

November 2014

IHMS Review

Pros

I love the fact you can access everything in one software product.

Cons

It's not iPad-friendly. So during selections, we are handwriting their colors in a Word document and then inputting them into IHMS.

October 2014

Valerie from Handler Homes


Ease-of-use

2.5 of 5

Customer support

1.5 of 5

Functionality

2.5 of 5

October 2014

Lack of training

Pros

I like the fact that the entire company is tied together under one program. The vendor appears responsive.

Cons

Set up was not done properly, and we have spent the majority of time since up and running fixing issues. There is a lack of training for all employees.

October 2014

Sean from Eagle Construction


Ease-of-use

4 of 5

Customer support

4 of 5

Functionality

3.5 of 5

October 2014

IHMS review

Pros

All my information is on my iPad. There's no more searching for plans and work orders.

Cons

It's very slow to bring up individual POs thread for approval. The calendar is very jumbled and difficult to read.

October 2014

William from ForeverHome LLC


Ease-of-use

4 of 5

Customer support

5 of 5

Functionality

4 of 5

October 2014

Great Software

Pros

It completely integrates all aspects of homebuilding. The entire system works together. The support team at Mark Systems goes above and beyond to make sure that all questions are answered.

Cons

I would like to send emails to the customer base from the sales center.

October 2014

James from Kartchner, Inc.


Ease-of-use

4 of 5

Customer support

4.5 of 5

Functionality

4.5 of 5

October 2014

Kartchner Homes

Pros

I like the awesome support and continued updates.

Cons

The price tag is hefty. This software is worth the price I'm sure; it's just hard to stomach the cost.

October 2014

Daniel from EYA LLC


Ease-of-use

5 of 5

Customer support

5 of 5

Functionality

5 of 5

October 2014

Heavy User and Administrator

Pros

It's user-friendly and offers great access to database information.

Cons

My personal opinion is this product has a limited amount of reports, but the database information makes up for it.

October 2014

Amy from Wonderland Homes


Ease-of-use

3.5 of 5

Customer support

5 of 5

Functionality

4 of 5

October 2014

I appreciate that IHMS is always looking to improve their product.

Pros

I appreciate the support IHMS provides. They are always very responsive and helpful.

Cons

I have had frustration with warranty reports in the past, and the tedious process of exporting the data into Excel. However, the recent enhancements have addressed those issues, and the reporting is now much improved.

October 2014

Sharon from Handler Corporation


Ease-of-use

2 of 5

Customer support

3 of 5

Functionality

2.5 of 5

October 2014

I would recommend this if they spend extra time in learning.

Pros

The system can flow easily together, and some of the personnel go out of their way to help. I like the Roundtable Seminars. I was only given permission to attend once, but I would love to attend more to learn more.

Cons

The training is not "training," per se. All of the reviews employees had of the different areas were actually the training, and we didn't realize that's what we were doing. It teaches you from the perspective that you use it and are familiar with what you are looking at.

October 2014

Matthew from Handler Corp


Ease-of-use

3 of 5

Customer support

3.5 of 5

Functionality

5 of 5

October 2014

Best Homebuilding Software on the Market

Pros

It incorporates all aspects of homebuilding into one system. It allows me, as a purchaser, much greater control of how I buy, and it allows a small amount of people (overhead) to manage a large number of builds in a given time.

Cons

Not much. It takes some time to implement and get over problems as you transition, but it is well worth the effort.

October 2014

Stacy from Gumenick Properties


Ease-of-use

2.5 of 5

Customer support

2.5 of 5

Functionality

5 of 5

October 2014

My review of IHMS.

Pros

The software is very logical and easy to follow through the steps to accomplish a task.

Cons

Up until recently, it was hard to get a person for support.

October 2014

John from Eagle Construction of VA, LLC


Ease-of-use

3 of 5

Customer support

4 of 5

Functionality

3 of 5

October 2014

IHMS Review - Estimator

Pros

Entering in new takeoffs is pretty easy.

Cons

The inability to easily process changes (the idea of stage-releasing as the only way to catch late-addition selections). And I don't like the idea of releasing a house without being able to review/adjust everything beforehand.

October 2014

Leon from Eagle Construction of VA


Ease-of-use

3.5 of 5

Customer support

5 of 5

Functionality

5 of 5

October 2014

Eagle Purchasing

Pros

Extremely flexible. The software allows you to make it work for you and your business. The vendor is always open to suggestions and willing to work with you to benefit you the most.

Cons

There are slight inconsistencies. 1) You're not able to use the down arrow with the drop-down tabs. 2) House information isn't in the edit window for PO/WOs. 3) It doesn't allow for a review of PO/WOs between the point of generation and release. 4) It doesn't allow for a PO/WO to be put in a holding Status or under review so that it isn't moved forward in the schedule progression.

October 2014

Yolanda from Beechwood Organization


Ease-of-use

5 of 5

Customer support

5 of 5

Functionality

5 of 5

October 2014

IHMS Executive Roundtable

Pros

Since I began using IHMS, I have learned that it is very user-friendly and a a great source of information.

Cons

The system works very well for the type of work that our company does.

October 2014

Marc from Traditions of America


Ease-of-use

4.5 of 5

Customer support

4 of 5

Functionality

3 of 5

October 2014

Traditions review

Pros

I have only used the software for approximately two months (I am a new employee), but it is very user-friendly and easy to navigate.

Cons

I have not come across anything yet, but I would like to know if certain Excel reports can be produced out of the software.

October 2014

Amy from Handler Corporation


Ease-of-use

3.5 of 5

Customer support

2 of 5

Functionality

3.5 of 5

October 2014

Setup is difficult

Pros

The potential for the product is amazing, and I see that potential always.

Cons

Setup has been very difficult, and we received a lot of bad direction throughout the process. We are two years in and are redoing the setup for the third time to get the purchasing and job costing area correct. Support has been inconsistent, and we get different answers and advise from different people.

October 2014

Derek from Wonderland Homes


Ease-of-use

4 of 5

Customer support

3 of 5

Functionality

3 of 5

October 2014

A somewhat decent builder software, but not 100% reliable.

Pros

I like how fairly easy it is to learn the basics of.

Cons

It isn't reliable. Almost every house we build has a random Work Order that was never issued. And it varies by trade. It isn't predictable, and nobody at Mark Systems can explain why it happens, but it does.

October 2014

Sandee from Main Street Homes


Ease-of-use

4.5 of 5

Customer support

3 of 5

Functionality

5 of 5

October 2014

Option Coordintor with Purchasing and Estimating Department

Pros

I like the ease of price updates with exporting to Excel and the ability to import back in.

Cons

It doesn't quite work as well for the production builder who is really a semi-custom builder with a lot of changes.

October 2014

Tom from EYA, LLC


Ease-of-use

4.5 of 5

Customer support

4 of 5

Functionality

4 of 5

October 2014

Accountant approves of Mark Systems IHMS

Pros

Everything is interconnected, and reports and entries move seamlessly between modules.

Cons

I wish the custom reporting writing function was a bit more enhanced, particularly with mapping the source information.