Easy to use

Great experience

Pros

This product is helpful with tasks and other issues

Cons

More user interaction with this product

Collaborative Software Works Great for RFIs and Submittals

Pros

We've been using Team for over a year now for RFIs, submittals and daily reports. As a project manager/project engineer for the general contractor, I think Team is a huge improvement from using Vista in the past. We have several subcontractors that are uploading submittals and inputting RFIs directly into Team, but I've found that most subs will still use email to transmit these documents. Even if the subcontractor does not use Team for uploading, I like the Team email reminders that are sent out to subcontractors for submittals coming due or late. Design team's use of Team has been more involved. I will upload a submittal or input a RFI and notification is immediately sent out to the design team for review. The design team will then upload the reviewed submittal or the RFI response and notification is sent back to me. I have found that notification from Team may not be sent immediately to me but usually by the end of the day.

Cons

Submittal and RFI markups cannot be made directly in Team. The submittal or RFI must be downloaded to Bluebeam, edited/marked up with review comments or responses, and then uploaded to Team again. It would be helpful to have editing features in Team so there isn't an extra step.

Paid Surveys

I have always had a overall experience with the Viewpoint software.

Pros

I enjoy using the Viewpoint software i have been using it for quite a few months. I love the fact that they really want the customers honest opinion in exchange for legit payment. They off a wide variety of surveys daily.

Cons

I don't have absolutely one bad thing or flaw to say about the Viewpoint software. I have never had a bad experience with the software.

Has Potential

Good support, great implementation, excellent integration into Vista.

Pros

The product has come a long way since the original version that just produced submittals. The integration for creating projects in TEAM directly from Vista has so far been seemless. Getting dashboard job cost information from Vista has also been a well received feature. Being able to tag markups on drawings and create Issues on the fly is also a great tool.

Cons

TEAM has the potential to be great. There are other very similar products on the market that much stronger feature set. No reason TEAM couldn't easily step up to their level, especially now that Trimble is the owner. It was a very hard decision for us, do we go with Procore and get all the features we need now, but at a higher price and buggy integration, or do we go with TEAM, which has an excellent integration and is cost effective and hope that one day they complete the package. We chose to wait it out with TEAM.

Decent ERP System for the Construction Industry

Viewpoint is our ERP system for better or worse. The functionality is there for just about everything needed in the construction industry; however, it's not always the most user-friendly. When Viewpoint introduces updates and there are bugs, it can take months for Viewpoint to fix them in a new release. If it's something you need to be fixed now, be prepared to pay Viewpoint to fix the problem.

Pros

Covers almost all aspects needed in the construction industry Highly customizable Easy to create custom reports Database isn't locked down

Cons

Viewpoint will find every way possible to charge you for support They have a bad habit of pushing out updates without thoroughly testing them