Is Jira worth the cost?

Based on nearly 1,000 verified Jira reviews on Software Advice, users have mixed opinions on Jira's cost and pricing structure. Smaller teams and startups appreciate the free tier, which offers basic functionality with unlimited goals, projects, tasks, and forms. Other reviewers find the higher-tier plans too expensive and confusing, and price hikes are large between tiers.

What is the main use of Jira?

The main use of Jira is for product and software development teams to plan sprints, assign tasks, and analyze progress. Jira comes with ready-made templates for Scrum and Kanban and methodologies, allowing users to assign responsibilities and due dates. It is also an efficient bug-tracking system so users can log and prioritize bugs, assign them to engineers, and integrate with other development tools to push changes live.

Is Jira difficult to learn?

Across thousands of verified Jira reviews on Software Advice, a 4.1-star ease of use rating highlights that opinions are mixed. Positive reviews mention a visual, customizable interface that feels easy to navigate. Other reviewers find that Jira has a steep learning curve, and its interface isn't intuitive for new users. Negative reviews mention Jira's mobile app is limited and frequent platform updates make it confusing.

Updated January 19, 2026 at 5:13 AM

Jira 2026: Benefits, Features & Pricing

Written by Alejandra Aranda

Content Analyst

Edited by Mehar Luthra

Team Lead, Content

Wondering if Jira is right for your organization?

Our IT Project Management Software selection experts can help you in 15 minutes or less.

On this page

Our Summary
Pricing and Plans
Features
Integrations
Key Sentiments
User Reviews
Frequently Asked Questions

Our Summary

Jira

4.4

(15279)

Pros:

Project management
Customizable workflows

Cons:

Performance issues
Steep learning curve

Pricing

Starting at $7.91 per month

What is Jira:

Jira is a business process management software that allows teams to track bugs and defects, plan projects, organize sprints, and manage a development lifecycle. It's built for Agile and Scrum product development and includes workflows, Kanban boards, due dates, timesheets, and more.

Why we like Jira:

Jira is a highly-rated software with a user rating of 4.4/5 stars. Reviewers value the sprint planning, training management, and defect tracking features. They also mention its user-friendly interface and robust integrations with tools like Slack, Figma, and GitHub.

Who should use Jira:

Jira is commonly used by developers, engineers, and IT teams needing project management. Overall, 49% of Jira reviewers have between 2 and 200 employees, highlighting its potential value for smaller teams.

Jira Screenshots

Jira Overview

Jira is a comprehensive project management and work tracking software designed to empower teams of all sizes, from startups to large enterprises. With its robust features, Jira enables organizations to plan, track, and release world-class software with ease.
Users can visualize their progress through intuitive lists, boards, backlogs, and calendars, ensuring everyone stays aligned and informed. Jira's seamless integration capabilities allow teams to connect their favorite tools from the Atlassian Marketplace, keeping Jira as the central hub for all their work.
Jira's powerf...

Jira Pricing and Plans

Starting price: $7.91 per month

Free Trial

Free Version

Free

$0.00

per month

Plan includes:

2 GB File Storage
Summary Views
Backlogs
Reports and Dashboards
Calendar
Timeline
Unlimited Goals
Unlimited Issues

Standard

$7.91

per user, per month

Plan includes:

250 GB File Storage
User Roles and Permissions
External Collaboration
1700 Automation Rules
Multi-region Data Residency
Unlimited Forms
Unlimited Projects
Customizable Workflows

Premium

$14.54

per user, per month

Plan includes:

Unlimited Storage
Cross-team Planning
Dependency Management
Customizable Approval Processes
1000 Rule Runs
iOS and Android Apps
Project Templates
Reports and Team Insights

Enterprise

Pricing available upon request

Plan includes:

Cross-product Insights with Atlassian Analytics and Data Lake
Advanced Admin Controls and Security
Enterprise-grade Identity and Access Management
Unlimited Automation Rule Runs
Up to 150 Sites
Anonymous Access
Capacity Management
Scenario Modelling

Data Center

$44,000.00

flat rate, per year

Plan includes:

Active/Active Clustering for High Availability
Annual Term License + Maintenance
Atlassian-Supported Disaster Recovery
Environment Control
Optimized for AWS or Azure Deployment
Project and Issue Archiving
SAML 2.0 and Openid Connect Support

Confused about pricing? We've got you covered.

Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates.

Our Analysis of Jira's Pricing Plans

We've dug deep into Jira's pricing plans to help you determine which one aligns best with your team's needs and budget. We've also outlined the key advantages and limitations of each plan.

Jira offers four distinct pricing tiers: the Free plan, the Standard plan, the Premium plan, and the Enterprise plan. Each tier is designed to cater to teams of different sizes and with varying requirements, so understanding the nuances of each is essenti...

al for making the right choice for your organization. **Free plan** Jira's Free plan is perfect for small teams just starting out with project management. It supports up to 10 users and offers a generous set of features, including unlimited goals, projects, tasks, and forms. You can view your work in various formats like backlog, list, board, timeline, calendar, and summary. Basic reporting and dashboards are also included, plus the plan comes with 100 automation rule runs per month and 2GB of storage. If you need help, the Atlassian Community is always there to support you. **Pros:** - **No cost:** Perfect for teams on a tight budget or just starting out. - **Ample features:** Provides a solid foundation for project management with unlimited projects, tasks, and forms. - **Flexible views:** Adapt to your team's preferred way of working with multiple view options. **Cons:** - **User limit:** This plan is capped at 10 users, which may be restrictive for growing teams. - **Limited automation:** Only 100 automation rule runs per month, which may not be sufficient for complex workflows. - **Community support only:** No dedicated support from Atlassian, which means users would need to rely solely on the community for assistance. **Standard plan** The Standard Plan is a step up, offering additional features and support for up to 50,000 users at a single site for $7.53 per user, per month. It includes everything in the Free plan, plus user roles and permissions, external collaboration, and multi-region data residency. You also get 1,700 automation rule runs per month and a whopping 250GB of storage. For Standard users, Atlassian provides customer support during local business hours. **Pros:** - **Scalability:** Accommodates up to 50,000 users at a single site, making it suitable for large organizations. - **Enhanced security:** User roles, permissions, and multi-region data residency ensure better control and compliance. - **Improved support:** The Standard plan comes with Atlassian customer support during local business hours. **Cons:** - **Per-user pricing:** Costs can add up quickly for larger teams. - **Fairly limited automation:** 1,700 automation rule runs per month may not suffice for automation-heavy workflows. - **No 24/7 support:** Support is limited to local hours only with no priority support for critical, time-sensitive issues. **Premium plan** For organizations requiring advanced features and superior support, the Premium plan delivers at $13.53 per user, per month. It includes everything from the Standard plan, plus Atlassian Intelligence AI features, cross-team planning, dependency management, and customizable approval processes. You also get per user automation limits (up from overall organization automation run limits) at 1,000 automation rule runs per user, per month, unlimited storage, 24/7 premium support ,and a 99.9% uptime service level agreement (SLA). **Pros:** - **AI-powered insights:** Leverage Atlassian Intelligence for data-driven decision making. - **Cross-team collaboration:** Facilitate planning and manage dependencies across teams. - **Extensive automation:** 1,000 automation rule runs per user, per month cater to complex workflows. **Cons:** - **Higher cost:** The per-user price is almost double that of the Standard plan. - **Limited to one site:** Unlike the Enterprise Plan, the Premium Plan is restricted to a single site. - **No product requests:** Users can’t manage how and when team members create Atlassian products. **Enterprise plan** The Enterprise plan is tailored for large-scale deployments and comes with a custom pricing model. It includes everything from the Premium plan, plus cross-product insights with Atlassian Analytics and Data Lake, advanced admin controls, enterprise-grade identity and access management, unlimited automation rule runs, support for users operating from up to 150 sites, 24/7 support for all issues, and a 99.95% uptime SLA. **Pros:** - **Comprehensive insights:** Gain a holistic view of your organization with Atlassian Analytics and Data Lake. - **Robust security:** Advanced admin controls and enterprise-grade identity and access management ensure the highest level of protection. - **Unlimited automation:** No restrictions on automation rule runs, enabling fully automated workflows. **Cons:** - **Custom pricing:** Lack of transparency in pricing may make budgeting and cost comparisons challenging. - **Feature complexity:** The extensive feature set may be overwhelming for teams with simpler needs. - **Annual billing only:** Unlike other plans, the Enterprise Plan is only available with annual billing, leading to less flexibility in terms of upfront payment. **Conclusion** After analyzing the pricing plans offered by Jira, it's evident that they provide a range of options designed to cater to the unique needs and budgets of various organizations. **For startups and small teams:** the Free plan is an excellent choice, as it offers essential features without any cost for up to 10 users. However, as your team grows and requirements expand, the Standard plan becomes a more suitable option, providing additional functionality and support at an affordable per-user price. **For established businesses and enterprises:** the Premium and Enterprise plans are the ideal solutions. The Premium plan offers advanced features, unlimited storage, and enhanced support, making it perfect for larger teams with complex projects. For organizations with even more extensive requirements, the Enterprise plan provides the highest level of customization, security, and dedicated support. When selecting the most appropriate plan, organizations should carefully consider factors such as team size, project complexity, storage needs, and budget. By aligning these aspects with the features and benefits offered by each plan, businesses can ensure they choose a solution that not only meets their current demands but also supports their future growth and success.

Compare Pricing

Compare pricing across our most frequently recommended IT Project Management products.

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$9.00 per month

4.49(93 reviews)

recommendations

Wrike

$10.00 per month

4.36(2875 reviews)

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Teamwork.com

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recommendations

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4.81(126 reviews)

recommendations

Smartsheet

$12.00 per month

4.49(3472 reviews)

recommendations

*Defined as the price above any available free plan

Jira Features

Drawn from insights across 15279 verified reviews, we've outlined Jira's best and worst rated features and how they stack up against the average rating.

Jira's score

Category average

Jira's Best Rated Features

To-Do List

4.81

4.12 category average

Sprint Planning

4.72

4.49 category average

Training Management

4.71

4.48 category average

Jira's Worst Rated Features

Budget Management

3.70

3.62 category average

Idea Management

3.97

4.0 category average

Product Lifecycle Management

4.0

3.76 category average

Popular features found in IT Project Management
Drag & Drop
Issue Management
Prioritization
Project Planning
Requirements Management
Resource Management
Status Tracking
Task Management
Time & Expense Tracking
Workflow Management
More features of Jira
Access Controls/Permissions
Accounting
Activity Dashboard
Activity Tracking
Ad hoc Reporting
Agile Methodologies
Alerts/Notifications
API
Application Management
Approval Process Control
Approval Workflow
Assignment Management
Audit Trail
Authentication
Backlog Management
Bar Chart
Budgeting/Forecasting
Budget Management
Bug/Issue Capture
Bug Tracking
Build Log
Business Process Automation
Calendar Management
Campaign Management
Campaign Scheduling
Campaign Tracking
Capacity Management
Change Management
Charting
Checklists
Cloud Computing
Collaboration Tools
Color Codes/Icons
Commenting/Notes
Communication Management
Compatibility Testing
Compliance Management
Compliance Tracking
Configurable Workflow
Configuration Management
Continuous Delivery
Customizable Dashboard
Customizable Fields
Customizable Reports
Customization
Dashboard
Data Connectors
Data Import/Export
Data Modeling
Data Visualization
Debugging
Deployment Management
Document Management
Due Date Tracking
Email Alerts
Email Marketing
Email Tracking
Employee Database
Employee Management
Employee Scheduling
File Sharing
Filtering
For Developers
Forecasting
For IT Project Management
Forms Automation
Forms Management
Game Development
Gantt/Timeline View
Goal Management
Goal Setting/Tracking
Graphical User Interface
HR Management
Idea Collection
Idea Management
Ideation
Incident Management
Integrated Development Environment
Inventory Management
Issue Scheduling
Issue Tracking
Iteration Management
Kanban Board
Log Collection
Marketing Calendar
Media Planning
@mentions
Messaging
Milestone Tracking
Mobile Access
Mobile App
Mobile Development
Monitoring
Multi-Channel Marketing
Multiple Projects
Online Time Clock
Percent-Complete Tracking
Personalization
Planning Tools
Portfolio Management
Predictive Analytics
Private Dashboards
Process Change Tracking
Process Management
Process Modeling & Designing
Product Data Management
Productivity Tools
Product Lifecycle Management
Product Roadmapping
Progress Reports
Progress Tracking
Projections
Project Management
Project Planning/Scheduling
Project Scheduling
Project Time Tracking
Project Tracking
Project Workflow
Public Dashboards
Purchasing & Receiving
Quality Assurance
Real-Time Analytics
Real-Time Chat
Real-Time Data
Real-Time Notifications
Real-Time Reporting
Real-Time Updates
Recording
Recurring Issues
Recurring Tasks
Release Management
Release Planning
Reminders
Reporting/Analytics
Reporting/Project Tracking
Reporting & Statistics
Requirements Review
Resource Allocation
Resource Scheduling
Risk Management
Roadmapping
Rules-Based Workflow
Scheduling
Screen Sharing
Search/Filter
Single Page View
Software Development
Source Control
Spend Management
Sprint Planning
Stakeholder Defined Attributes
Sub-Task Management
Supports Scrum
Surveys & Feedback
Tagging
Task Editing
Task Planning
Task Progress Tracking
Task Scheduling
Task Tagging
Team Collaboration
Team Management
Templates
Third-Party Integrations
Ticket Management
Timeline Management
Timesheet Management
Time Tracking
To-Do List
Traceability
Traditional Methodologies
Training Management
Transcripts/Chat History
User Management
Utilization Reporting
Vendor Management
Version Control
Visualization
Visual Workflow Management
Web App Development
Web/Mobile App Development
Whiteboard
Widgets
Workflow Configuration

Jira Integrations

Based on 15279 verified reviews, we've identified products most frequently integrated with Jira.

GitHub

Integration rated 4.7 from 242 reviews

Microsoft Outlook

Integration rated 4.4 from 93 reviews

Zendesk Suite

Integration rated 4.7 from 57 reviews

GitLab

Integration rated 4.6 from 50 reviews

JIRA Service Management

Integration rated 4.3 from 48 reviews

Microsoft Teams

Integration rated 4.6 from 46 reviews

See all 146 integrations

Jira Key Sentiments

We analyzed 15279 verified reviews for Jira to find out what actual users really think.

Most Positive Sentiments

Team collaboration

70% Positive

22% Neutral

7% Negative

The platform helps teams stay organized and maintain transparency across departments by centralizing projects in one workspace. Collaboration features enable shared project management, task coordination, and efficient communication. Integration with external tools further supports smooth teamwork and enhances productivity for both internal teams and external partners.

Project management

67% Positive

24% Neutral

8% Negative

Jira accommodates large, multi-project environments and supports diverse methodologies, making it adaptable to different organizational needs. Comprehensive tracking and planning tools allow teams to monitor progress, organize tasks, and optimize execution from start to finish. Its flexibility ensures businesses can manage projects across industries without sacrificing control or visibility.

Task management

62% Positive

15% Neutral

23% Negative

The platform supports detailed task assignment and delegation, enabling teams to prioritize, set deadlines, and automate repetitive work for greater efficiency. Progress monitoring tools help maintain visibility into project status, ensuring responsibilities are clear and nothing is overlooked. These capabilities allow teams to stay organized and deliver projects on time.

Least Positive Sentiments

Training and learning curve

29% Positive

49% Neutral

22% Negative

Configurable workflows and project templates enable teams to tailor processes to their specific needs, but mastering advanced features requires significant time and training. Non-technical users often struggle with onboarding, as the platform’s complexity makes proficiency difficult without dedicated instruction. This can slow adoption and increase reliance on support resources.

User management

32% Positive

37% Neutral

31% Negative

Role-based access and permission settings help manage team privileges and automate notifications for smoother collaboration. However, managing permissions can be challenging due to unclear settings, license restrictions, and the complexity of user rights administration, which often complicates both setup and ongoing management.

Ease of use

55% Positive

33% Neutral

12% Negative

While the platform offers extensive functionality, navigation can feel overwhelming for new users. The interface is often described as complex and unintuitive, making it difficult to locate specific tasks or features. The abundance of options complicates onboarding and slows adoption, creating challenges for teams unfamiliar with advanced project management systems.

Jira User Reviews

Overall Rating

4.4

Ratings Breakdown

55%

36%

Secondary Ratings

Ease of Use

4.1

Value for money

4.3

Customer support

4.2

Functionality

4.4

Adriana A.

Verified reviewer

Medical Devices

501-1000 employees

Used daily for more than 2 years

Review source

Reviewed February 2026

A Reliable Platform for Managing Creative Workflow

Jira has been a valuable tool for keeping my projects organized and ensuring that all team members stay aligned. It centralizes communication and information, making it easier to access the details I need to move my work forward

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Jira is an effective platform for managing and organizing all of my graphic requests. It provides a structured workflow that helps keep projects on track

Cons:

While Jira is generally easy to use, the collaboration features can feel a bit cumbersome at times. The process of managing approvals could be more streamlined to reduce unnecessary back‑and‑forth communication.

Garima V.

Verified reviewer

Education Management

1001-5000 employees

Used weekly for less than 12 months

Review source

Reviewed February 2026

Powerful Project Control , Once you master the Complexity

Jira is powerful tool and keeps everything organized , though it takes little time to get comfortable honestly , because of its complexity , but once set up , managing tasks , team or projects becomes smooth and visible.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Jira is bit pricey , but the value for money you get for tracking projects and teams is worth it. Customer support is helpful , though sometimes responses take a little patience. It can feel complex at first , but once you get the hang of it , task management becomes smooth. Collaborating on the projects and keeping everyone on the same page is seamless with boards and dashboards. Creating the visual workflows or diagrams is a breeze , making team planning and progress super clear.

Cons:

Jira can feel overwhelming at first with so many menus and options . Setting up workflows or boards takes time, especially if you are not tech savvy. Occasionally , small changes require multiple clicks , which can slow things down.

Reasons for switching to Jira

Trello was also good but it lacked advanced tracking , dashboards and reporting needed to manage multiple students , companies and placement workflows efficiently . Jira has been my all in one solution.

Clarice H.

Verified reviewer

Marketing and Advertising

51-200 employees

Used monthly for more than 2 years

Review source

Reviewed February 2026

Good tracking but unclear navigation

Previously 4

Ratings Breakdown

Ease of use

Previously 3

Functionality

Pros:

Navigation within individual tickets is clear with clear visualisation of status, progress, associated users and attachments

Cons:

Navigation within overall programme is unclear and difficult to keep track of notifications / individual tickets without knowing issue numbers

Kevin P.

Verified reviewer

Information Technology and Services

51-200 employees

Used daily for less than 2 years

Review source

Reviewed December 2025

A great Ally with little improves to do

Pretty good, maybe i would like more help at the beggining especially on the integration with automated tools and pipelines, but overall is a very good experience

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

big capabilities provided for my team to receive and manage all requests, tasks and minimize efforts on ordering all, has a lot of connections and integrations, confluence is the best tool i found to be sure everyone knows what to do in fact.

Cons:

the learning curve, is a little complicated to get all the team and management got into together and learn how to use it correctly

Reasons for choosing Jira

we discuss and since the cost was not the problem jira seems and works better

Reasons for switching to Jira

the provider and tool didnt satisfy all our needs

Muhammad W.

Verified reviewer

Financial Services

51-200 employees

Used daily for more than 2 years

Review source

Reviewed January 2026

Complete package for development team

Overall JiRa is one of the best tool for a team to manage a project as well as breaking down that project into doable tasks and then assign and distribute among the team.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I love the UX of software that is easy to understand from a technical person to even a but leas technical people like project managers or product owners etc.

Cons:

The hierarchy of Jira is sometimes hard to understand like if there is user story and under that there are multiple cards ans so on. Sometimes if we try to complete a sprint its hard to tack down which one child task is not complete.

Reasons for switching to Jira

Trello is simple but not comprehensive like Jira. Our application was bigger then it was hard to mange on Trello.

Mallory S.

Verified reviewer

Hospital & Health Care

11-50 employees

Used daily for more than 2 years

Review source

Reviewed February 2026

Jira is easy to use and customizable!

I use Jira almost daily, its very easy to create new tickets, new epics, keep organized, and communicated efficiently on tickets. The customization has been very helpful for our team as well.

Ratings Breakdown

Ease of use

Functionality

Pros:

Jira offers a lot of different features and layouts making it easy to use and see. I love that you link or relate tickets, create different Kanban boards and customize the fields within them.

Cons:

Sometimes you can get lost in the different menu views. Otherwise I think its a really nice platform.

Reasons for switching to Jira

We were actually in Zoho Sprints, but it was not as customizable and easy to use.

Verified

Reviewer

Education Management

2-10 employees

Used weekly for free trial

Review source

Reviewed February 2026

Jira university student review

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I liked that it helped me organize my user stories in one place in a nice manner. It was a great value for money for my team and was really easy to use as a first time user. It really helped my team collaborate and stay organized and on the same page on our project collaboration.

Cons:

Not really cons because i didnt try the customer support or diagram creation but i want to definitely try these in the future.

Reasons for switching to Jira

Taiga wasnt giving that clean look or functionality like jira did. Also price.

Dylan F.

Verified reviewer

Computer Software

10000+ employees

Used daily for more than 2 years

Review source

Reviewed January 2026

Industry standard, no major issues but I try get in and out as quick as possible

Overall, it is good. I do try to spend as little time in Jira as possible, as I want to get work done, but the admin side is as important.

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

I think the best feature is the JQL searching. When I learned how to use this, I was able to find very old Jiras by filtering on who might have been the assignee and possible text inside of it. This has saved me so much time finding old Jiras to understand design choices

Cons:

Lots of fields don't get populated when cloning a Jira. Sometimes I want to clone a Jira, and have everything the same except for the name and description. Some fields need to be populated manually, which is fine every once in a while, but when you are doing a lot of Jira admin, it gets very tedious

Matt B.

Verified reviewer

Computer Software

51-200 employees

Used daily for more than 2 years

Review source

Reviewed January 2026

Tried & True but Could Do With Some Much Needed Small Improvements

I've been using Jira nearly every business day for the past 11 years. I've also used it in different implementations at 3 different companies. Each had its own unique way of incorporating the platform into its workflow. Each had its benefits, but each also has its own smaller nitpicky things that I wish Atlassion would fix. At the end of the day though, Jira is extremely powerful, and I honestly can't imagine not having it as a daily software development tool.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

There's a reason is basically the gold standard for software development teams to manage their workflows. It's fully customizable, but also provides a clear path for issuing and tracking projects and development efforts. It's highly collaborative and incredibly powerful for both small and very large teams.

Cons:

The platform is very slow to introduce new features. I understand not wanting to rock the boat too much, since so many people use it every single day. However, I think it's overdue for some quality-of-life UX improvements and introduction of net-new features. Also, its notification system is frustratingly so close to being good, but falls short of being useful. I'm unable to use the mobile app's push/badge notifications because there's no way of marking one as unread after opening it. Not only that, if I have 20 new updates and I open one of them, all 20 are now marked as read. Because of this, I'm forced to use email notifications to ensure I don't miss anything, but now my inbox is 70% bloated with Jira notification... Again, I just wish they would improve smaller, seemingly obvious shortcomings like this.

Jiahao H.

Verified reviewer

Information Technology and Services

201-500 employees

Used daily for less than 2 years

Review source

Reviewed January 2026

Powerful Project Tracking with a Steeper Learning Curve

Overall, my experience with Jira has been positive. It’s a powerful and reliable tool for managing projects, tracking progress, and keeping teams aligned on complex work. While it has a learning curve and can feel heavy at times, its flexibility, transparency, and robust tracking capabilities make it an effective solution for teams that need structure, accountability, and detailed visibility into their workflows.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I like Jira most for its ability to clearly organize and track work from start to finish. The structure of boards, epics, stories, and tasks makes it easy to understand project status at a glance and keeps teams aligned on priorities. Jira’s customizable workflows, filters, and dashboards allow teams to tailor the tool to their specific processes, while features like comments, mentions, and ticket history make collaboration and accountability straightforward. The integration with other tools and the ability to track progress over time make Jira especially valuable for managing complex projects and cross-functional work.

Cons:

Jira can feel complex and overwhelming, especially for new users. The interface isn’t always intuitive, and simple tasks can sometimes require navigating multiple fields, screens, or workflows. With extensive customization options, consistency across projects can vary, which may cause confusion, and managing or updating tickets can feel time-consuming compared to more lightweight project management tools.

Showing 1 - 10 of 15279 Reviews

See All Reviews

Jira FAQs

Is Jira worth the cost?
Based on nearly 1,000 verified Jira reviews on Software Advice, users have mixed opinions on Jira's cost and pricing structure. Smaller teams and startups appreciate the free tier, which offers basic functionality with unlimited goals, projects, tasks, and forms. Other reviewers find the higher-tier plans too expensive and confusing, and price hikes are large between tiers.
What is the main use of Jira?
The main use of Jira is for product and software development teams to plan sprints, assign tasks, and analyze progress. Jira comes with ready-made templates for Scrum and Kanban and methodologies, allowing users to assign responsibilities and due dates. It is also an efficient bug-tracking system so users can log and prioritize bugs, assign them to engineers, and integrate with other development tools to push changes live.
Is Jira difficult to learn?
Across thousands of verified Jira reviews on Software Advice, a 4.1-star ease of use rating highlights that opinions are mixed. Positive reviews mention a visual, customizable interface that feels easy to navigate. Other reviewers find that Jira has a steep learning curve, and its interface isn't intuitive for new users. Negative reviews mention Jira's mobile app is limited and frequent platform updates make it confusing.

Stuck Between Options?

Our experts can help you compare Jira with other top options, so you can find the best fit for your needs.

Jira 2026: Benefits, Features & Pricing

Our Summary

What is Jira:

Why we like Jira:

Who should use Jira:

Jira Screenshots

Jira Overview

Jira Pricing and Plans

Our Analysis of Jira's Pricing Plans

Compare Pricing

Jira Features

Jira Integrations

Jira Key Sentiments

Jira User Reviews

Jira FAQs

Jira Popular Comparisons

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