Updated January 27, 2025 at 9:55 AM
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Making contact is the beginning of every success story. Good advice, a specific question, service, research or a solution. Human contact is still the best foundation for making new connections and really reaching people. Conversations win or lose customers...Read more about Steam-connect
Jet Interactive is a cloud-based call tracking system that helps call centers manage inbound calls, business telephone systems and mobiles services on a unified platform. It offers a customer relationship management (CRM) solution, which enables employees ...Read more about Jet Interactive
Diabolocom is a cloud-based call center software for outbound call centers. It caters to call centers in telecommunications, insurance, banking, and market research industries. The software has key features like IVR for interactive voice response, ACD for...Read more about Diabolocom
SparkTG VCC is a business collaboration and telephony communications tool that allows businesses to improve customer service processes and convert leads. It enables organizations to enhance agents' productivity with real-time dashboards, reports & call rec...Read more about SparkTG VCC
ClearTouch is a cloud-hosted contact center platform provider that enhances the customer experience of organizations across financial services and insurance, healthcare, BPOs, ARM/Collections, eCommerce, and automotive, among others. Our platform comes pac...Read more about ClearTouch Operator
Ingenius is a computer telephony integration (CTI) solution designed to help contact centers track, analyze, manage and report on customer call interactions on a unified platform. It integrates telephony systems with customer relationship management applic...Read more about InGenius
Domestic IVR Testing In Over 100+ Countries. Experience real-time toll and toll-free number testing with Klearcom’s single-test SaaS platform, featuring fixed line/GSM, no installation, and 24/7 triage. Klearcom has developed an AI-driven SaaS platform th...Read more about Klearcom
Doocti in an IVR and predictive dialer solution that allows businesses to seamlessly integrate the platform with several third-party CRMs, helpdesks and other solutions. It allows customer-facing agents to automatically receive an instant overview of all c...Read more about Doocti
Next-Gen CTI & Phone System built for Salesforce. Leverage our fully integrated power dialer, local presence, voicemail drop, Salesforce call routing, call recording, native reporting, and more with our all-in-one communication solution. REPORTING & ANALY...Read more about PhoneIQ
Designed and developed in Australia, ipSCAPE is a cloud contact center technology solution that is feature rich, scalable and offers advanced integration capabilities. Hosted on Microsoft Azure, the contact center technology integrates with Microsoft Teams...Read more about IPscape
SAN Softwares is a renowned company that provides Hosted and On-Premises Call Center Solutions having 25 years of experience, we have created a call center solution named SanCCS that enables businesses to add agents to different departments and efficiently...Read more about SanCCS
VIS Centralino in Cloud is a solution that helps businesses perform call autonomy, record audio messages, and set personalized schedules. The traffic analysis module helps provide detailed outgoing and incoming telephone traffic records to the customers ac...Read more about VIS Centralino in Cloud
Verloop.io is an advanced Conversational AI platform that makes customer support automation effortless, enabling brands to deliver delightful customer experiences. Our state-of-the-art conversational AI enables brands to securely scale support, reduce oper...Read more about Verloop
Smart IVR is an interactive voice response platform designed to streamline call routing and automated phone services for contact centers and enterprises. It enables companies to create customized self-service phone applications and human-machine interfaces...Read more about Smart IVR
Voice Shot is a cloud phone solution that helps businesses streamline operations related to call forwarding, screening, transfer, blocking and more. The urgent alert module lets users broadcast text and voice messages to create public awareness during emer...Read more about VoiceShot
Drop is a cloud-based solution that helps businesses improve lead capture and marketing processes by sending ringless voicemails to prospects. Professionals can schedule campaigns and track the status of voicemails as ‘in queue’, ‘completed’ or ‘failed’. ...Read more about Drop
Sparrow is a productivity suite that combines multiple customer experience tools with a unified agent desktop, including customer relationship management (CRM), ticketing, surveys, sentiment analysis, chatbots, and business intelligence within a single sol...Read more about Sparrow
CALLR is an IVR software that helps businesses stay at the center of relationships. Embed calls into the stack and become an indispensable part of every discussion, so teams can monetize, understand, and control transactions. Administrators can gain insig...Read more about CALLR
Weave is a communication platform designed for small businesses that combines a phone system and communication tools to automate tasks, keep schedules full, get paid faster, and collect more reviews. Weave caters to various industries, including healthcare...Read more about Weave
Dextr is a contact center as a service (CCaaS) solution by Amazon Connect that combines a full-featured agent call control and supervisor interface. It leverages Amazon Connect as its ACD and the AWS eco-system to manage an omnichannel contact center....Read more about Dextr
USAN Contact Suite for Amazon Connect is an omnichannel contact center solution designed to integrate with Amazon Connect. It has a proprietary client interface that allows users to control the customer experience from anywhere including CRM systems, mobil...Read more about USAN Contact Suite for Amazon Connect
RingByName is a cloud-based phone and VOIP service provider that offers e-fax, teleconferencing tools, note sharing, customer relationship management (CRM) features, scheduling, agent activity tracking and more. Interactive voice response (IVR) enable...Read more about RingByName
Nectar Desk provides cloud-based call center software for a variety of industries. It offers a suite of call center features such as call recording, interactive voice response (IVR), call transfers and agent analytics. Nectar Desk allows users to set up s...Read more about Nectar Desk
Inxide is the omnichannel conversational AI platform developed by Increso that integrates generative AI, omnichannel, workflow and automation technologies to deliver engaging, self-service interactions to customers, empower Customer Specialist operations a...Read more about Inxide
Dialics offers international call tracking software. It provides customers with phone numbers in 50 countries. Businesses can set up advertising campaigns based on analytiсal insights from inbound calls. Dialics caters to marketing affiliates, partners, bu...Read more about Dialics