1 million+ businesses helped. Get advice
  • Software Categories
    View All
  • Company
    About UsVendors

    • Get 1-on-1 advice in 15 minutes. It's free.

    Start Now
    Advisor's headshot
Software Advice Logo
Get Free Advice
Home

/

Customer Communications Management Software

/

Medallia Concierge

/

Medallia Concierge Alternatives

Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee.
How Software Advice ensures transparency

Software Advice lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Users can talk to our advisors for free to receive software recommendations matching their needs. Software providers pay us for sponsored profiles to reach users interested in their products.

How Software Advice verifies reviews

Software Advice carefully verified over 2 million reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

Independent research methodology

Researchers at Software Advice use a mix of verified reviews, independent research, and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or talk to an advisor, this has no influence on our research or methodology.

OverviewReviews
Alternatives
Medallia Concierge

Best 15 Medallia Concierge Alternatives

Medallia Concierge

Medallia Concierge

4.6
(117)

Starting Price: $179.00 per month

Free trial
Free version
On this page
  • Top Alternatives Preview
  • Alternatives

Preview of Top Medallia Concierge Alternatives

Main Product
Medallia Concierge

Medallia Concierge

4.6
(117)

Ratings Breakdown

  • 4.52Ease of use
  • 4.53Value for money
  • 4.61Customer support
  • 4.42Functionality

Pricing

Starting at $179.00 per month

Get Price
Top Alternative
monday.com

monday.com

4.6
(5688)

Ratings Breakdown

  • 4.48Ease of use
  • 4.28Value for money
  • 4.43Customer support
  • 4.45Functionality

Pricing

Starting at $9.00 per month

Get Price
Top Alternative
Whistle Messaging

Whistle Messaging

4.7
(131)

Ratings Breakdown

  • 4.56Ease of use
  • 4.60Value for money
  • 4.64Customer support
  • 4.49Functionality

Pricing

Available upon request

Get Price
Top Alternative
Intercom

Intercom

4.5
(1129)

Ratings Breakdown

  • 4.38Ease of use
  • 3.99Value for money
  • 4.26Customer support
  • 4.38Functionality

Pricing

Starting at $39.00 per month

Get Price
Top Alternative
Birdeye

Birdeye

4.7
(701)

Ratings Breakdown

  • 4.67Ease of use
  • 4.48Value for money
  • 4.62Customer support
  • 4.61Functionality

Pricing

Available upon request

Get Price
Top Alternative
Quiq

Quiq

4.5
(37)

Ratings Breakdown

  • 4.76Ease of use
  • 4.47Value for money
  • 4.59Customer support
  • 4.32Functionality

Pricing

Starting at $6000.00 per month

Get Price

Medallia Concierge Alternatives

monday.com

monday.com

4.6
(5688)

Starting Price: $9.00 per month

Free trial
Free version

Features Comparison

100%

Unique Features for monday.com

  • Accounting
  • Applicant Tracking
  • Archiving & Retention
See All

0%

Shared Features with Medallia Concierge

  • No shared features

Integrations Comparison

97%

Unique Integrations for monday.com

  • Adobe Creative Cloud
  • Asana
  • Basecamp
See All

3%

Shared Integrations with Medallia Concierge

  • Meta for Business
See monday.com Screenshots
Whistle Messaging

Whistle Messaging

4.7
(131)

Pricing: Available upon request

Free trial
Free version

Features Comparison

94%

Unique Features for Whistle Messaging

  • Activity Dashboard
  • API
  • Autoresponders
See All

6%

Shared Features with Medallia Concierge

  • Multi-Channel Communication
  • Reporting/Analytics

Integrations Comparison

100%

Unique Integrations for Whistle Messaging

  • Amadeus HotSOS
  • Beds24
  • Clock PMS
See All

0%

Shared Integrations with Medallia Concierge

  • No shared integrations
See Whistle Messaging Screenshots
Intercom

Intercom

4.5
(1129)

Starting Price: $39.00 per month

Free trial
Free version

Features Comparison

92%

Unique Features for Intercom

  • Access Controls/Permissions
  • Activity Dashboard
  • Automated Responses
See All

8%

Shared Features with Medallia Concierge

  • Customizable Fields
  • Customizable Templates
  • Engagement Tracking
See All

Integrations Comparison

99%

Unique Integrations for Intercom

  • 24sessions
  • Affogata
  • Aircall
See All

1%

Shared Integrations with Medallia Concierge

  • Meta for Business
See Intercom Screenshots
Birdeye

Birdeye

4.7
(701)

Pricing: Available upon request

Free trial
Free version

Features Comparison

87%

Unique Features for Birdeye

  • Activity Dashboard
  • AI Writing Assistant
  • AI/Machine Learning
See All

13%

Shared Features with Medallia Concierge

  • Customer Segmentation
  • Customizable Fields
  • Customizable Templates
See All

Integrations Comparison

99%

Unique Integrations for Birdeye

  • ABELDent
  • AccuLynx
  • Actionstep
See All

1%

Shared Integrations with Medallia Concierge

  • Meta for Business
See Birdeye Screenshots
Quiq

Quiq

4.5
(37)

Starting Price: $6000.00 per month

Free trial
Free version

Features Comparison

100%

Unique Features for Quiq

  • Appointment Scheduling
  • Human Handover
  • Inbox Management
See All

0%

Shared Features with Medallia Concierge

  • No shared features

Integrations Comparison

100%

Unique Integrations for Quiq

  • NetSuite
  • Oracle Service
  • Salesforce Sales Cloud
See All

0%

Shared Integrations with Medallia Concierge

  • No shared integrations
See Quiq Screenshots
inconnect

inconnect

3.9
(19)

Starting Price: $1.00 per month

Free trial
Free version

Features Comparison

93%

Unique Features for inconnect

  • Alerts/Escalation
  • API
  • Automated Routing
See All

7%

Shared Features with Medallia Concierge

  • Multi-Channel Communication
  • Reporting/Analytics

Integrations Comparison

100%

Unique Integrations for inconnect

  • Instagram
  • SMS Marketing Services
  • Twitter/X
See All

0%

Shared Integrations with Medallia Concierge

  • No shared integrations
See inconnect Screenshots
Sinch Engage

Sinch Engage

4.4
(44)

Starting Price: $49.00 per month

Free trial
Free version

Features Comparison

88%

Unique Features for Sinch Engage

  • Alerts/Notifications
  • API
  • Chat/Messaging
See All

13%

Shared Features with Medallia Concierge

  • Multi-Channel Communication
  • Reporting/Analytics

Integrations Comparison

100%

Unique Integrations for Sinch Engage

  • ActiveCampaign
  • BigCommerce
  • Epic
See All

0%

Shared Integrations with Medallia Concierge

  • No shared integrations
See Sinch Engage Screenshots
Infobip

Infobip

4.6
(14)

Pricing: Available upon request

Free trial
Free version

Features Comparison

88%

Unique Features for Infobip

  • 2-Way Messaging
  • Call Recording
  • Chat/Messaging
See All

13%

Shared Features with Medallia Concierge

  • Engagement Tracking
  • Reporting/Analytics

Integrations Comparison

94%

Unique Integrations for Infobip

  • Adobe Campaign
  • CleverTap
  • Creatio CRM
See All

6%

Shared Integrations with Medallia Concierge

  • Meta for Business
See Infobip Screenshots
Haber Chat

Haber Chat

No reviews yet

Pricing: Available upon request

Free trial
Free version

Features Comparison

0%

Unique Features for Haber Chat

  • No unique features

0%

Shared Features with Medallia Concierge

  • No shared features

Integrations Comparison

100%

Unique Integrations for Haber Chat

  • Bitrix24
  • Google App Engine
  • HubSpot CRM
See All

0%

Shared Integrations with Medallia Concierge

  • No shared integrations
See Haber Chat Screenshots
Bitrix24

Bitrix24

4.2
(979)

Starting Price: €61.00 per month

Free trial
Free version

Features Comparison

97%

Unique Features for Bitrix24

  • API
  • Approval Process Control
  • Approval Workflow
See All

3%

Shared Features with Medallia Concierge

  • Customer Segmentation
  • Multi-Channel Communication

Integrations Comparison

99%

Unique Integrations for Bitrix24

  • 3CX
  • Albato
  • Alegra
See All

1%

Shared Integrations with Medallia Concierge

  • Meta for Business
See Bitrix24 Screenshots
Kangaroo

Kangaroo

4.8
(244)

Starting Price: $79.00 per month

Free trial
Free version

Features Comparison

92%

Unique Features for Kangaroo

  • Activity Tracking
  • Alerts/Notifications
  • API
See All

8%

Shared Features with Medallia Concierge

  • Customer Segmentation
  • Customizable Fields
  • Customizable Templates
See All

Integrations Comparison

100%

Unique Integrations for Kangaroo

  • Adobe Commerce
  • Amazon API Gateway
  • BigCommerce
See All

0%

Shared Integrations with Medallia Concierge

  • No shared integrations
See Kangaroo Screenshots
Wati

Wati

4.6
(203)

Starting Price: $39.00 per month

Free trial
Free version

Features Comparison

94%

Unique Features for Wati

  • Activity Dashboard
  • AI Copilot
  • AI/Machine Learning
See All

6%

Shared Features with Medallia Concierge

  • Live Chat
  • Reporting/Analytics

Integrations Comparison

100%

Unique Integrations for Wati

  • HubSpot CMS Hub
  • Klaviyo
  • Pabbly Connect
See All

0%

Shared Integrations with Medallia Concierge

  • No shared integrations
See Wati Screenshots
Marketing 360

Marketing 360

4.5
(1126)

Pricing: Available upon request

Free trial
Free version

Features Comparison

92%

Unique Features for Marketing 360

  • Activity Dashboard
  • Alerts/Notifications
  • API
See All

8%

Shared Features with Medallia Concierge

  • Audience Targeting
  • Customer Segmentation
  • Customizable Fields
See All

Integrations Comparison

93%

Unique Integrations for Marketing 360

  • BigCommerce
  • Booker
  • Google Ads
See All

7%

Shared Integrations with Medallia Concierge

  • Meta for Business
See Marketing 360 Screenshots
Thryv

Thryv

4.2
(505)

Starting Price: $244.00 per month

Free trial
Free version

Features Comparison

98%

Unique Features for Thryv

  • 2-Way Messaging
  • Appointment Management
  • Automated Publishing
See All

2%

Shared Features with Medallia Concierge

  • Live Chat

Integrations Comparison

98%

Unique Integrations for Thryv

  • Acuity Scheduling
  • AWeber
  • Better Proposals
See All

2%

Shared Integrations with Medallia Concierge

  • Meta for Business
See Thryv Screenshots
Solutionreach

Solutionreach

3.8
(235)

Starting Price: $329.00 per month

Free trial
Free version

Features Comparison

96%

Unique Features for Solutionreach

  • 2-Way Messaging
  • Activity Dashboard
  • API
See All

4%

Shared Features with Medallia Concierge

  • Customizable Templates
  • Reporting/Analytics

Integrations Comparison

0%

Unique Integrations for Solutionreach

  • No unique integrations

0%

Shared Integrations with Medallia Concierge

  • No shared integrations
See Solutionreach Screenshots
Advisor Get Price CTA Image

Still Not Sure?

Our experts can help you compare Medallia Concierge with other top options, so you can find the best fit for your needs.