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HelpDesk Alternatives

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OverviewReviews
Alternatives
HelpDesk

Best 15 HelpDesk Alternatives

HelpDesk

HelpDesk

4.6
(170)

Starting Price: $29.00 per month

Free trial
Free version
On this page
  • Top Alternatives Preview
  • Alternatives
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Preview of Top HelpDesk Alternatives

Main Product
HelpDesk

HelpDesk

4.6
(170)

Ratings Breakdown

  • 4.66Ease of use
  • 4.40Value for money
  • 4.55Customer support
  • 4.38Functionality

Pricing

Starting at $29.00 per month

Get Price
Top Alternative
Salesforce Sales Cloud

Salesforce Sales Cloud

4.4
(18748)

Ratings Breakdown

  • 3.99Ease of use
  • 4.05Value for money
  • 4.13Customer support
  • 4.38Functionality

Pricing

Starting at $25.00 per month

Get Price
Top Alternative
Zendesk Suite

Zendesk Suite

4.4
(4065)

Ratings Breakdown

  • 4.33Ease of use
  • 4.16Value for money
  • 4.26Customer support
  • 4.36Functionality

Pricing

Starting at $55.00 per month

Get Price
Top Alternative
Supportbench

Supportbench

4.9
(116)

Ratings Breakdown

  • 4.77Ease of use
  • 4.84Value for money
  • 4.88Customer support
  • 4.73Functionality

Pricing

Starting at $32.00 per month

Get Price
Top Alternative
Salesforce Service Cloud

Salesforce Service Cloud

4.5
(810)

Ratings Breakdown

  • 4.10Ease of use
  • 4.16Value for money
  • 4.25Customer support
  • 4.40Functionality

Pricing

Starting at $25.00 per month

Get Price
Top Alternative
LiveChat

LiveChat

4.6
(1705)

Ratings Breakdown

  • 4.65Ease of use
  • 4.50Value for money
  • 4.59Customer support
  • 4.48Functionality

Pricing

Starting at $24.00 per month

Get Price

HelpDesk Alternatives

Salesforce Sales Cloud

Salesforce Sales Cloud

4.4
(18748)

Starting Price: $25.00 per month

Free trial
Free version

Features Comparison

97%

Unique Features for Salesforce Sales Cloud

  • Activity Dashboard
  • Activity Tracking
  • AI/Machine Learning
See All

3%

Shared Features with HelpDesk

  • Engagement Tracking
  • Template Management

Integrations Comparison

91%

Unique Integrations for Salesforce Sales Cloud

  • Birdeye
  • Box
  • ClearSlide
See All

9%

Shared Integrations with HelpDesk

  • Slack
  • WordPress
  • Zapier
See Salesforce Sales Cloud Screenshots
Zendesk Suite

Zendesk Suite

4.4
(4065)

Starting Price: $55.00 per month

Free trial
Free version

Features Comparison

97%

Unique Features for Zendesk Suite

  • Account Management
  • Activity Dashboard
  • Archiving & Retention
See All

3%

Shared Features with HelpDesk

  • Customer Service Analytics
  • Interaction Tracking

Integrations Comparison

97%

Unique Integrations for Zendesk Suite

  • 123FormBuilder
  • 3CLogic
  • ActiveCampaign
See All

4%

Shared Integrations with HelpDesk

  • HubSpot CRM
  • Jira
  • LiveChat
See All
See Zendesk Suite Screenshots
Supportbench

Supportbench

4.9
(116)

Starting Price: $32.00 per month

Free trial
Free version

Features Comparison

95%

Unique Features for Supportbench

  • Access Controls/Permissions
  • Activity Tracking
  • AI Copilot
See All

5%

Shared Features with HelpDesk

  • Interaction Tracking
  • Third-Party Integrations
  • Workflow Management

Integrations Comparison

58%

Unique Integrations for Supportbench

  • Harvest
  • Meta for Business
  • Microsoft Teams
See All

42%

Shared Integrations with HelpDesk

  • HubSpot CRM
  • Jira
  • LiveChat
See All
See Supportbench Screenshots
Salesforce Service Cloud

Salesforce Service Cloud

4.5
(810)

Starting Price: $25.00 per month

Free trial
Free version

Features Comparison

97%

Unique Features for Salesforce Service Cloud

  • Accounting Integration
  • Alerts/Notifications
  • Autoresponders
See All

3%

Shared Features with HelpDesk

  • Routing
  • Third-Party Integrations

Integrations Comparison

100%

Unique Integrations for Salesforce Service Cloud

  • CRM Analytics
  • CXone Mpower
  • Elastic Enterprise Search
See All

0%

Shared Integrations with HelpDesk

  • No shared integrations
See Salesforce Service Cloud Screenshots
LiveChat

LiveChat

4.6
(1705)

Starting Price: $24.00 per month

Free trial
Free version

Features Comparison

93%

Unique Features for LiveChat

  • Activity Dashboard
  • Alerts/Escalation
  • Alerts/Notifications
See All

7%

Shared Features with HelpDesk

  • Engagement Tracking
  • Interaction Tracking
  • Visual Analytics
See All

Integrations Comparison

93%

Unique Integrations for LiveChat

  • 1CRM
  • 1Password
  • 2way
See All

7%

Shared Integrations with HelpDesk

  • GitHub
  • HubSpot CRM
  • Jira
See All
See LiveChat Screenshots
LiveAgent

LiveAgent

4.7
(1746)

Starting Price: $15.00 per month

Free trial
Free version

Features Comparison

93%

Unique Features for LiveAgent

  • Account Management
  • Activity Tracking
  • Agent Interface
See All

7%

Shared Features with HelpDesk

  • Customer Service Analytics
  • Interaction Tracking
  • Routing
See All

Integrations Comparison

93%

Unique Integrations for LiveAgent

  • Actio
  • ActiveCampaign
  • Adobe Commerce
See All

7%

Shared Integrations with HelpDesk

  • HubSpot CRM
  • Jira
  • Shopify
See All
See LiveAgent Screenshots
Freshdesk

Freshdesk

4.5
(3395)

Starting Price: $19.00 per month

Free trial
Free version

Features Comparison

93%

Unique Features for Freshdesk

  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
See All

7%

Shared Features with HelpDesk

  • Case Management
  • Engagement Tracking
  • Interaction Tracking
See All

Integrations Comparison

92%

Unique Integrations for Freshdesk

  • Adobe Commerce
  • Aircall
  • Ameyo
See All

8%

Shared Integrations with HelpDesk

  • GitHub
  • Jira
  • Shopify
See All
See Freshdesk Screenshots
Tidio

Tidio

4.7
(590)

Starting Price: $24.17 per month

Free trial
Free version

Features Comparison

95%

Unique Features for Tidio

  • Activity Tracking
  • AI/Machine Learning
  • Alerts/Escalation
See All

5%

Shared Features with HelpDesk

  • Data Security
  • Third-Party Integrations
  • Workflow Management

Integrations Comparison

93%

Unique Integrations for Tidio

  • Adobe Commerce
  • Agile CRM
  • BigCommerce
See All

7%

Shared Integrations with HelpDesk

  • HubSpot CRM
  • Shopify
  • WordPress
See Tidio Screenshots
Superchat

Superchat

4.8
(281)

Starting Price: €79.00 per month

Free trial
Free version

Features Comparison

92%

Unique Features for Superchat

  • Activity Tracking
  • Alerts/Notifications
  • API
See All

8%

Shared Features with HelpDesk

  • Interaction Tracking
  • Template Management
  • Third-Party Integrations
See All

Integrations Comparison

90%

Unique Integrations for Superchat

  • apomap
  • Gmail
  • HubSpot CMS Hub
See All

10%

Shared Integrations with HelpDesk

  • Zapier
See Superchat Screenshots
Intercom

Intercom

4.5
(1129)

Starting Price: $39.00 per month

Free trial
Free version

Features Comparison

93%

Unique Features for Intercom

  • Access Controls/Permissions
  • Activity Dashboard
  • Automated Responses
See All

7%

Shared Features with HelpDesk

  • Engagement Tracking
  • Interaction Tracking
  • Template Management
See All

Integrations Comparison

92%

Unique Integrations for Intercom

  • 24sessions
  • Affogata
  • Aircall
See All

8%

Shared Integrations with HelpDesk

  • GitHub
  • HubSpot CRM
  • Jira
See All
See Intercom Screenshots
Zoho Assist

Zoho Assist

4.7
(1333)

Starting Price: ₹480.00 per month

Free trial
Free version

Features Comparison

98%

Unique Features for Zoho Assist

  • Access Controls/Permissions
  • Active Directory Integration
  • Alerts/Notifications
See All

2%

Shared Features with HelpDesk

  • Third-Party Integrations

Integrations Comparison

88%

Unique Integrations for Zoho Assist

  • Freshdesk
  • Google Workspace
  • JIRA Service Management
See All

12%

Shared Integrations with HelpDesk

  • Jira
  • Slack
See Zoho Assist Screenshots
Zoho Desk

Zoho Desk

4.5
(2207)

Starting Price: $9.00 per month

Free trial
Free version

Features Comparison

98%

Unique Features for Zoho Desk

  • Account Management
  • Activity Dashboard
  • API
See All

2%

Shared Features with HelpDesk

  • Interaction Tracking

Integrations Comparison

94%

Unique Integrations for Zoho Desk

  • Aircall
  • Alegra
  • APPSeCONNECT
See All

6%

Shared Integrations with HelpDesk

  • GitHub
  • Jira
  • Slack
See All
See Zoho Desk Screenshots
Dynamics 365

Dynamics 365

4.4
(5800)

Starting Price: $50.00 per month

Free trial
Free version

Features Comparison

97%

Unique Features for Dynamics 365

  • Accounts Receivable
  • Asset Lifecycle Management
  • Billing & Invoicing
See All

3%

Shared Features with HelpDesk

  • Visual Analytics
  • Workflow Management

Integrations Comparison

100%

Unique Integrations for Dynamics 365

  • ADP Workforce Now
  • airSlate SignNow
  • Ameyo
See All

0%

Shared Integrations with HelpDesk

  • No shared integrations
See Dynamics 365 Screenshots
Denser AI

Denser AI

5.0
(31)

Starting Price: $19.00 per month

Free trial
Free version

Features Comparison

100%

Unique Features for Denser AI

  • AI/Machine Learning
  • API
  • Chat/Messaging
See All

0%

Shared Features with HelpDesk

  • No shared features

Integrations Comparison

0%

Unique Integrations for Denser AI

  • No unique integrations

0%

Shared Integrations with HelpDesk

  • No shared integrations
See Denser AI Screenshots
Wix

Wix

4.4
(10505)

Starting Price: $17.00 per month

Free trial
Free version

Features Comparison

95%

Unique Features for Wix

  • Access Controls/Permissions
  • Appointment Scheduling
  • Attendance Tracking
See All

5%

Shared Features with HelpDesk

  • Data Security
  • Engagement Tracking
  • Template Management

Integrations Comparison

92%

Unique Integrations for Wix

  • 123FormBuilder
  • accessiBe
  • ActiveCampaign
See All

8%

Shared Integrations with HelpDesk

  • GitHub
  • LiveChat
  • Shopify
See All
See Wix Screenshots

Popular HelpDesk Comparisons

Salesforce Sales Cloud
Salesforce Sales Cloud vs HelpDesk
Zendesk Suite
Zendesk Suite vs HelpDesk
LiveChat
LiveChat vs HelpDesk
LiveAgent
LiveAgent vs HelpDesk
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