ShipStation 2026: Benefits, Features & Pricing

My experience using ShipStation has been very positive. The platform is easy to navigate and makes managing orders and shipping across multiple channels simple and efficient. I especially appreciate the automation features, which save time and reduce errors. ShipStation has helped streamline my shipping process and improved overall productivity. It’s a reliable tool that I would recommend to anyone looking to simplify their shipping workflow.

I used ShipStation for a couple years until they added postage fees to my account that were not for my shipments and wouldn't help me resolve it.

I does everything my previous software did and so much more. It even links to my stamps.com account for postage

ShipStation has been largely positive, especially when it comes to its seamless integration with ecommerce platforms. WooCommerce, in particular, connects effortlessly, making it easy to pull orders, manage shipments, and keep everything in sync without extra work on my end. That reliability has made day‑to‑day fulfillment much more efficient. The main drawback has been the responsiveness of support. When everything is running smoothly, ShipStation is a huge time‑saver, but during moments when you need quick assistance—especially on tight project deadlines—waiting for support can be frustrating.

Not great - we used globalpost as a delivery option for some of our packages (a subsidiary of shipstations mother company) And the packages took 3 months to arrive. Had to get a refund and refund our clients.

They got incredibly greedy and care very little about their customers. Customer service is ok at best and tech support is terrible. The big issue is the MASSIVE price increase they are forcing on their smaller customers. In order to continue using their API, they are forcing everyone into a subscription that is 10x more expensive!! So many small businesses rely on that integration, which they have always included. Not only are they increasing the price, they only gave us a month's notice to find and implement an alternative. It's terrible! For them not to accommodate their existing customers is awful and just shows how little they care about us. You may not need the integration and think it doesn't affect you. Next time they pull this nonsense, it may be with something you use and rely on. Think hard before you spend countless time and money getting set up with them. They did this once, they will do it again.

Shipstation said we needed a new API Key. We were paying Bronze membership at 29.99. Now we have to upgrade to the Gold plan for $139.99 in order to be able to ship off our our Lightspeed online with Shipstation. I could see gradual increases over time but this is $110 extra a month while we are being hit with ridiculous tariffs and price increases. Also I would like to add that Shipstation employees write to me like I am in IT and I know what they are talking about. Then they send me links for more articles to read but which don't exactly get to the point. As soon as I can find a better shipping option, I will switch. This is a shady way to do business.

Ok until Auctane bought it and turned it into a hot mess.

Terrible. I hate it everytime I login to the software at just how much they piss me off as a company.