Microsoft Dynamics GP is a financial accounting system for small to mid-sized businesses that has expanded to encompass a range of functionality increasingly consistent with a complete enterprise resource planning (ERP) suite. The product has been extended by a large network of partners focused on a range of vertical markets. Microsoft Dynamics GP was originally developed by North Dakota-based Great Plains Software and was acquired by Microsoft in 2001. The latest version, Microsoft Dynamics GP 2010, was released in April 2010.
Microsoft Dynamics GP has applications for financial management, human resources management, manufacturing planning, supply chain management, field service, business intelligence, collaboration, compliance, and IT management. The Advanced Management edition contains additional features not found within the Business Essentials edition. There are also a la carte modules which can be purchased separately, along with hundreds of third-party applications from Independent Software Vendors (ISVs) which can be added to the system to fit additional needs.
Dynamics GP leverages Microsoft’s Windows and .NET frameworks. Because Microsoft develops the Dynamics products, the resulting technical consistency is a significant benefit. The system can be deployed on-site or hosted for a monthly fee. The company and its partners provide benefits such as online training and support.
Shane from GT LLP
Specialty: Accounting / CPA
Portfolio size: 11 to 20 users
Microsoft Dynamics GP does a great job of integrating into the other mainstream Microsoft productivity applications many organizations implement, and it offers some great familiarity that helps someone new to the software feel more comfortable with using the application.
Because it is a Microsoft product, there is also healthy mainstream/community support via online forums.
And, of course, logical access is simplified thanks to integration with Microsoft's Active Directory but you may also opt for SQL Server database logical access as well.
Microsoft Dynamics GP is very light on Customer Relationship Management (CRM) features. Customer accounts and details can be stored in the software for invoicing and other accounting functions, but much is left to be desired. Microsoft instead points you to buying additional software, such as their Dynamics CRM product which integrates nicely with Dynamics GP but adds on additional licensing costs.
When evaluating ERP software, be sure that clear expectations, needs, budget and business requirements are established before engaging vendors.
Develop a set of questions surrounding your business needs and require vendors to demonstrate in detail to get a feel for if the ERP meets your needs. Also, verify that the software can scale well with any potential growth you might hope to encounter in your organization.
Joel from Summit Group Software
Specialty: Software / Technology
Portfolio size: 2 to 5 users
Microsoft keeps adding more and more features to Dynamics GP. Between the use of the GP Web Client now, as well as opening up other integration options, getting data in and out of the application is becoming much easier.
It takes a lot to stay on top of the newest features, but that is more of just making sure we as consultants keep up on our skills to best suit our customers' needs. The loss of Business Portal is a slight setback; using the Web Client enhances some features, but it has become expensive again for customers that want to have an employee portal.
Take advantage of the Web Client, take advantage of the integration possibilities, and definitely take advantage of reporting and BI. A lot of customers are so set in their ways of doing processes that any time a new software is introduced, it would be a great time to rethink/retrain on processes to make them more efficient and get the data to the right people right at their fingertips.
Colte from Partners Group
Specialty: Banking & Mortgage
Portfolio size: 2 to 5 users
Microsoft is continuously putting R&D into this product and there are a lot of add-on functionalities in the marketplace.
Microsoft didn't offer much in the way of recommending a good implementation partner.
When we at Partners Group first tried implementing GP, we didn't have a great experience. After getting a competent partner, the transition went much smoother and we streamlined our back-office in very short order. Everything depends on the partner you choose!
Steve from ICBO
Date: July 2013
GP has been a disappointment for our company. The software does fit our simple business of shipping books. Some functions such as back orders are a simple disaster, as you cannot print multiple orders at once. My advice is to do your research.
Andi from Renaissance Leather
Date: July 2011
We are a wholesale business that uses the Sales, Purchasing, Inventory and Financial modules in GP. We recently upgraded to version 10 which was performed by Keyquest Consulting. We were down for less than a day and it was easy to learn the new version. GP is very user friendly for those doing data entry and those retrieving the data to analyze. Customer support is excellent, but rarely needed.
Jennie from Leather Miracles
Date: July 2011
Our company is a wholesaler that operates differently from a lot of other organizations. Microsoft Dynamics is able to change and adapt to the way that we do business. We used different accounting software before switching 5 years ago and we have never thought about switching again.
The implementation and training went smoothly and we didn't have any down time during the week. Any time that we have a problem (which isn't common), the support we receive is great. Reports are extremely easy to create and customize to each individual user as well as export to Excel.
I would recommend Microsoft Dynamics GP to anyone looking for software that is easy to use and produces reliable and accurate data.