--- title: "Smartsheet Software Overview 2026 - Features & Pricing" description: "Review of Smartsheet Software: system overview, features, price and cost information. Get free demos and compare to similar programs." source_url: "https://www.softwareadvice.com/bi/smartsheet-profile/" page_type: "product" language: "en" publication_date: "2026-11-04" --- [Home](https://www.softwareadvice.com/) / [Project Management Software](https://www.softwareadvice.com/project-management/) / Smartsheet Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/project-management/smartsheet-profile/reviews/)[Alternatives](https://www.softwareadvice.com/project-management/smartsheet-profile/alternatives/) # Smartsheet Review From $9-$19/month Free trial 4 plans Updated November 4, 2026 Written by [Eduardo Garcia](https://www.softwareadvice.com/resources/author/eduardo-garcia/) Content Analyst Edited by [Lindsay Page](https://www.softwareadvice.com/resources/author/lindsay-page/) Editor Wondering if Smartsheet is right for your organization? Our Project Management Software selection experts can help you in 15 minutes or less. On this page - Our Summary - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - Key Sentiments - User Reviews - Frequently Asked Questions - Popular Comparisons ## Our Summary Smartsheet 4.5 [(3700)](https://www.softwareadvice.com/project-management/smartsheet-profile/reviews/) FrontRunner 2026 Pros: - Project management tools - Collaboration features Cons: - Complex learning curve - Limited advanced features Pricing Starting at $9.00 per user per month ### What is Smartsheet: Smartsheet is a work and project management platform enabling users to plan, track, and automate workflows, as well as report progress. The software offers auto-generated data visualizations, workload tracking to optimize team availability, and 100+ prebuilt templates to help teams get started faster. ### Why we like Smartsheet: Smartsheet earns an overall 4.5 out of 5 stars based on verified user reviews, with solid ratings in all subcategories (ease of use, customer support, value, and functionality). Users most appreciate the real-time task management, comprehensive project planning, and task scheduling features. ### Who should use Smartsheet: Smartsheet is fit for various use cases, including event management, new product development, and construction and capital projects. Teams looking for a spreadsheet-like interface, real-time collaboration, and plentiful integrations may also appreciate it. Nearly 60% of reviewers have 2-500 employees. Wondering if Smartsheet is right for your organization? Our Project Management Software selection experts can help you in 15 minutes or less. ## Smartsheet User Interface ## Popular Smartsheet Alternatives Main Product Smartsheet 4.5 [(3579)](https://www.softwareadvice.com/project-management/smartsheet-profile/reviews/) Ratings Breakdown - 4.32Ease of use - 4.36Value for money - 4.32Customer support - 4.35Functionality Pricing Starting at $9.00 per month Get Price Alternative Product [monday AI Work Platform](https://www.softwareadvice.com/marketing/monday-com-profile/) 4.6 [(6134)](https://www.softwareadvice.com/marketing/monday-com-profile/reviews/) Ratings Breakdown - 4.49Ease of use - 4.28Value for money - 4.43Customer support - 4.46Functionality Pricing Starting at $9.00 per month Get Price Alternative Product [Jira](https://www.softwareadvice.com/project-management/atlassian-jira-profile/) 4.4 [(15781)](https://www.softwareadvice.com/project-management/atlassian-jira-profile/reviews/) Ratings Breakdown - 4.08Ease of use - 4.28Value for money - 4.20Customer support - 4.44Functionality Pricing Starting at $7.91 per month Get Price Alternative Product [Asana](https://www.softwareadvice.com/project-management/asana-profile/) 4.5 [(13779)](https://www.softwareadvice.com/project-management/asana-profile/reviews/) Ratings Breakdown - 4.39Ease of use - 4.40Value for money - 4.34Customer support - 4.38Functionality Pricing Starting at $10.99 per month Get Price Alternative Product [Wrike](https://www.softwareadvice.com/project-management/wrike-profile/) 4.4 [(3046)](https://www.softwareadvice.com/project-management/wrike-profile/reviews/) Ratings Breakdown - 4.18Ease of use - 4.21Value for money - 4.33Customer support - 4.31Functionality Pricing Starting at $10.00 per month Get Price Alternative Product [Trello](https://www.softwareadvice.com/project-management/trello-profile/) 4.5 [(23647)](https://www.softwareadvice.com/project-management/trello-profile/reviews/) Ratings Breakdown - 4.53Ease of use - 4.55Value for money - 4.31Customer support - 4.32Functionality Pricing Starting at $5.00 per month Get Price ## Smartsheet Overview Smartsheet is a work execution platform and collaboration tool with a familiar spreadsheet-like interface that helps teams plan, track, and manage projects in real-time. Smartsheet features include a range of project management tools, such as document and resource management, project reporting, task management, file sharing, and timeline tracking. Smartsheet can help teams standardize a project process, maximize productivity, and improve collaboration with automated workflow options that fit individual work preferences. Within the platform's project management tools, dat... a can be sorted using card, grid, Gantt chart, and calendar view. With a real-time dashboard, teams can track project status, manage resources, and assign tasks to improve overall visibility and work efficiency. Project plan information can be shared with leadership team members and key stakeholders to keep everyone on the same page. Activity log reports and customizable dashboards help ensure that team collaboration is consistent across projects of any size and kind, from software development to marketing plans. With the Smartsheet app, teams can access project information and workflow data while on the go. The mobile app is compatible with iOS and Android devices. ## Smartsheet Pricing and Plans Smartsheet has four plans. Pro is $9.00/user/mo billed monthly. Business is $19.00/user/mo billed monthly. Enterprise and Advanced Work Management are custom-priced. Free trial Pro $9.00 per user, per month 1-10 Members. $9 per member/month when billed annually. Pro plan includes: - Unlimited Free Viewers - Gantt, Grid, Board, and Calendar View - Rich Formulas - Unlimited Sheets, Forms, and Reports - 250 Automations Per Month - File Library - 20 GB File Storage - User Management Business $19.00 per user, per month 3+ Members, unlimited Guests and Viewers. $19 per member/month when billed annually.… Business plan includes: - Mobile app (Android and iOS) - Unlimited Free Guests - Timeline View - Team Workload Tracking - Admin Capabilities - Unlimited Automations - 1 TB Attachment Storage - Unlimited Reports Enterprise Custom Quote Available For 10+ Members Enterprise plan includes: - Approval Requests - Directory integrations - Unlimited attachment storage - Enterprise Plan Manager - Work Insights - WorkApps - AI formulas, texts, and charts (new) - Single Sign-on/ SAML Advanced Work Management Custom Quote Available For large scale portfolios. Advanced Work Management plan includes: - Salesforce Integration‪ - JIRA Integration - Calendar - Premium Support - AI Tools - Unlimited Triggers - Enterprise Access Control Options - Administrator Control Center Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ### Our Analysis of Smartsheet's Pricing Plans We've explored Smartsheet's pricing plans to help you determine which option best suits your needs and budget. We've also outlined the key advantages and limitations of each plan. Smartsheet offers four main pricing plans: Pro, Business, Enterprise, and Advanced Work Management. Each plan caters to different user types and requirements, and understanding the nuances of each is essential for making the right choice for your personal or profes... sional use case. \*\*Pro plan\*\* Smartsheet's Pro plan is for individuals and small teams looking to track, share, and manage projects effectively. It includes essential project management features such as Gantt, table, board, and calendar views; rich formulas; unlimited sheets, forms, and reports; and 250 automations per month. The pricing for this plan is $9 per user per month when billed annually or $12 per user per month when billed monthly. \*\*Pros:\*\* - \*\*Cost-effective\*\*: Affordable pricing makes it accessible for small teams and individuals. - \*\*Comprehensive views\*\*: Offers multiple views (Gantt, table, board, calendar) to suit different project management styles. - \*\*Automation capabilities\*\*: Includes 250 automations per month to streamline workflows. \*\*Cons:\*\* - \*\*Limited advanced features\*\*: May not be sufficient for larger teams or businesses requiring more sophisticated functionalities. - \*\*Basic storage\*\*: 20GB file/attachment storage options may be too limited for some teams. - \*\*No advanced integrations\*\*: Lacks some of the analytics and other integrations available in higher-tier plans. \*\*Business plan\*\* The Business plan is for businesses looking to align people, projects, and programs. It includes all Pro plan features, plus unlimited free guests, timeline view, team workload tracking, admin capabilities, unlimited automations, and 1TB attachment storage. The pricing for this plan is $19 per user per month when billed annually or $24 per user per month when billed monthly. \*\*Pros:\*\* - \*\*Enhanced collaboration\*\*: Unlimited free guests facilitate broader team collaboration. - \*\*Advanced tracking\*\*: Team workload tracking and timeline view improve project management efficiency. - \*\*API calls\*\*: Enables the retrieval or sharing of Smartsheet data. \*\*Cons:\*\* - \*\*Seat minimum\*\*: Plan requires at least three members. - \*\*Learning curve\*\*: Utilizing all features effectively may require significant time investment. - \*\*No AI tools\*\*: No access to artificial intelligence to help generate formulas, analyze data, and more. \*\*Enterprise plan\*\* The Enterprise plan, which requires custom pricing, is designed for organizations that need to build complex solutions and implement company-wide security and controls. It includes all Business plan features plus AI tools, SAML-based SSO, unlimited attachment storage, and directory integrations. \*\*Pros:\*\* - \*\*Comprehensive solution\*\*: Provides end-to-end tools for managing complex projects. - \*\*Security features\*\*: Includes SAML-based SSO and directory integrations for enhanced security and management. - \*\*Unlimited storage\*\*: Unlimited attachment storage supports extensive project documentation. \*\*Cons:\*\* - \*\*Opaque pricing\*\*: Plan requires a custom quote, making it difficult to compare with other plans without contacting the provider. - \*\*Seat minimum\*\*: Must have at least 10 members for this plan. - \*\*Premium features cost extra\*\*: Most premium features (resource management, control center, data connectors) are available only as add-ons. \*\*Advanced Work Management plan\*\* The Advanced Work Management plan, which is also custom-quoted, is for enterprises with large-scale work portfolios and the need to sync data across various systems. It includes all Enterprise plan features, as well as critical business system connectors, data movement automation, and premium support. \*\*Pros:\*\* - \*\*Data sync\*\*: Connect data across critical business platforms, including Jira, Salesforce, and ServiceNow. - \*\*Calendar app\*\*: Build shareable, customizable calendars. - \*\*Premium support\*\*: Access 24/7 live chat, 1:1 coaching, and two-hour issue response. \*\*Cons:\*\* - \*\*Premium pricing\*\*: Custom pricing and comprehensive features mean this plan is likely more expensive than the others and may not be suitable for all budgets. - \*\*Steep learning curve\*\*: Maximizing the value of advanced features requires time and effort to master. - \*\*Still requires add-ons\*\*: Even in this most comprehensive plan, some features (large data set collaboration, technical account management) are available only as add-ons. \*\*Conclusion\*\* After analyzing Smartsheet's pricing structure, it is evident that the company offers a range of options tailored to businesses of various sizes and needs. For individuals and small teams: The Pro plan, at $9 per user per month billed annually or $12 per user per month billed monthly, offers a cost-effective entry point with essential project management tools. However, as a business grows, the limitations of this plan may become apparent. The Business plan, at $19 per user per month billed annually or $24 per user per month billed monthly, provides a more robust feature set, including advanced tracking and collaboration tools, making it a better choice for businesses looking to streamline their workflows. For larger organizations and enterprises: The Enterprise plan offers a comprehensive suite of features, including advanced security integrations and unlimited storage. This plan is ideal for businesses with higher project volumes and more complex needs. For even more advanced features, especially related to data sync, and priority support, the Advanced Work Management plan is available. Both plans require a custom quote. Ultimately, the choice of plan depends on a business's size, growth trajectory, and feature requirements. By carefully considering these factors and aligning them with Smartsheet's pricing options, businesses can select a plan that optimizes their operations and positions them for success. Smartsheet's flexible pricing and extensive feature set make it a compelling choice for companies looking to modernize their workflows. ### How does Smartsheet pricing compare to alternatives? Smartsheet's starting price is $9.00/user/month. Explore how its pricing and plan options compare with top alternatives below. | Product | Starting price | Free trial | Free version | Value for Money | | --- | --- | --- | --- | --- | | Smartsheet4.5[(3,700)](https://www.softwareadvice.com/project-management/smartsheet-profile/reviews/) | $9.00 /user/mo | Available | Not available | 4.4 | | [monday AI Work Platform](https://www.softwareadvice.com/marketing/monday-com-profile/)4.6[(6,134)](https://www.softwareadvice.com/marketing/monday-com-profile/reviews/) | $9.00 /user/mo | Available | Available | 4.3 | | [Jira](https://www.softwareadvice.com/project-management/atlassian-jira-profile/)4.4[(15,781)](https://www.softwareadvice.com/project-management/atlassian-jira-profile/reviews/) | $7.91 /user/mo | Available | Available | 4.3 | | [Asana](https://www.softwareadvice.com/project-management/asana-profile/)4.5[(13,779)](https://www.softwareadvice.com/project-management/asana-profile/reviews/) | $10.99 /user/mo | Available | Available | 4.4 | | [Wrike](https://www.softwareadvice.com/project-management/wrike-profile/)4.4[(3,046)](https://www.softwareadvice.com/project-management/wrike-profile/reviews/) | $10.00 /user/mo | Available | Available | 4.2 | Smartsheet4.5[(3,700)](https://www.softwareadvice.com/project-management/smartsheet-profile/reviews/) * * * Starting price $9.00 /user/mo Free trial Available Free version Not available Value For Money 4.4 - [monday AI Work Platform](https://www.softwareadvice.com/marketing/monday-com-profile/)4.6[(6,134)](https://www.softwareadvice.com/marketing/monday-com-profile/reviews/) * * * Starting price $9.00 /user/mo Free trial Available Free version Available Value For Money 4.3 - [Jira](https://www.softwareadvice.com/project-management/atlassian-jira-profile/)4.4[(15,781)](https://www.softwareadvice.com/project-management/atlassian-jira-profile/reviews/) * * * Starting price $7.91 /user/mo Free trial Available Free version Available Value For Money 4.3 - [Asana](https://www.softwareadvice.com/project-management/asana-profile/)4.5[(13,779)](https://www.softwareadvice.com/project-management/asana-profile/reviews/) * * * Starting price $10.99 /user/mo Free trial Available Free version Available Value For Money 4.4 - [Wrike](https://www.softwareadvice.com/project-management/wrike-profile/)4.4[(3,046)](https://www.softwareadvice.com/project-management/wrike-profile/reviews/) * * * Starting price $10.00 /user/mo Free trial Available Free version Available Value For Money 4.2 ## Smartsheet Features Drawn from insights across 3700 verified reviews, we've outlined Smartsheet's best and worst rated features and how they stack up against the average rating. Smartsheet's score Category average Smartsheet's Best Rated Features Single Sign On 4.91 4.31 category average Project Scheduling 4.88 4.26 category average SSL Security 4.88 4.15 category average Smartsheet's Worst Rated Features Equipment Tracking 3.17 3.44 category average EMR/EHR 3.29 2.81 category average Negative Feedback Management 3.60 3.70 category average - Popular features found in Project Management Billing & Invoicing Budget Management Document Management File Sharing Gantt/Timeline View Issue Management Kanban Board Milestone Tracking Multiple Projects Prioritization Resource Management Time & Expense Tracking - More features of Smartsheet Access Controls/Permissions Accounting Activity Dashboard Activity Planning Activity Tracking Ad hoc Reporting Agile Methodologies Alerts/Notifications Analytics API Approval Process Control Approval Workflow Asset Tracking Assignment Management Audit Trail Availability Management Backlog Management Bar Chart Bid Management Brainstorming Brand Management Budgeting/Forecasting Budget Tracking Bug Tracking Business Process Automation Calendar Management Calibration Management Campaign Analytics Campaign Management Campaign Planning Capacity Management Change Management Change Order Management Channel Management Charting Client Management Client Portal Clinical Study Management Collaboration Tools Color Codes/Icons Commenting/Notes Commercial Communication Management Compliance Tracking Conditional Logic Contact Database Content Management Contract/License Management Contractor Management Cost Estimating Cost-to-Completion Tracking CRM Customizable Dashboard Customizable Fields Customizable Forms Customizable Reports Customizable Templates Dashboard Dashboard Creation Data Connectors Data Import/Export Data Synchronization Data Tabulation Data Visualization Deadline Management Dependency Tracking Digital Asset Management Discussions/Forums Display Ad Management Document Review Document Storage Drag & Drop Due Date Tracking Electronic Data Capture Email Management Email Reminders Employee Management EMR/EHR Equipment Tracking Event Calendar Event Management Expense Management Expense Tracking Feedback Management File Management File Transfer Financial Management Financial Reporting For AEC Industry For IT Project Management Forms Automation Forms Creation & Design Forms Management For Residential Functions/Calculations Goal Setting/Tracking HIPAA Compliant HR Management Idea Collection Idea Management Ideation Incident Reporting Inventory Management Issue Tracking Job Scheduling Key & Lock Management KPI Monitoring Marketing Calendar Marketing Reports Markup Tools Media Planning @mentions Mobile Access Mobile App Mobile Dashboards Monitoring Multi-board Multi-Campaign Negative Feedback Management Patient Management Payroll Management Percent-Complete Tracking Permit Management Portfolio Management Preventive Maintenance Private Dashboards Process Change Tracking Process Modeling & Designing Product Lifecycle Management Product Roadmapping Progress Tracking Projections Project Management Project Planning Project Planning/Scheduling Project Scheduling Project Templates Project Time Tracking Project Tracking Project Workflow Public Dashboards Quotes/Estimates Real-Time Chat Real-Time Data Real-Time Notifications Real-Time Reporting Real-Time Updates Recurring Tasks Reminders Remote Access/Control Reporting/Analytics Reporting/Project Tracking Reporting & Statistics Request Management Requirements Management Rescheduling Resource Scheduling Retrospectives Management RFI & Submittals Risk Management Roadmapping ROI Tracking Role-Based Permissions Rules-Based Workflow Sales Reports Scheduled/Automated Reports Scheduling Search/Filter Secure Data Storage Service History Single Page View Single Sign On Skills Tracking Spend Management Spreadsheet View Sprint Planning SSL Security Staff Calendar Status Tracking Strategic Planning Subcontractor Management Subcontractor Monitoring Sub-Task Management Supports Scrum Surveys & Feedback Tagging Task Board View Task Editing Task Management ## Smartsheet Integrations Based on 3700 verified reviews, we've identified products most frequently integrated withSmartsheet. Microsoft Teams Integration rated 4.5 from 28 reviews Jira Integration rated 4.4 from 20 reviews Zapier Integration rated 4.5 from 20 reviews Microsoft 365 Integration rated 4.5 from 19 reviews Google Workspace Integration rated 4.9 from 16 reviews Domo Integration rated 4.9 from 15 reviews See all 109 integrations ## Smartsheet Key Sentiments We analyzed 3700 verified reviews for Smartsheet to find out what actual users really think. Most Positive Sentiments Team collaboration 84% Positive 13% Neutral 3% Negative Reviewers value Smartsheet for its robust team collaboration features, including real-time collaboration and effective communication tools. They find it easy to work together on the same documents simultaneously, which promotes seamless teamwork. Users also appreciate the ability to collaborate with external parties, enhancing overall project coordination and information sharing. Project management 73% Positive 21% Neutral 6% Negative Smartsheet is highly effective for project management, according to users, because of its customizable templates and workflow automation. They appreciate the software's integration capabilities, which streamline project operations and enhance team collaboration. Additionally, users highlight the platform's versatility in handling various project sizes and complexities, making it a valuable tool for diverse organizational needs. Project tracking 65% Positive 31% Neutral 4% Negative Users benefit from Smartsheet's project tracking capabilities, which include task management, reporting tools, and resource allocation. They find it helpful for monitoring project status, assigning tasks, and tracking deadlines. The platform's analytics and reporting features enable users to evaluate project performance and make informed decisions efficiently. Least Positive Sentiments User experience 39% Positive 34% Neutral 27% Negative Smartsheet's interface is user-friendly and accessible, according to users, even for those without technical backgrounds. They appreciate the mobile accessibility, which allows them to work on the go. However, new users often struggle with the software's complexity and find the high cost and limited user permissions to be challenging. Sheet management 35% Positive 43% Neutral 22% Negative Users appreciate Smartsheet's customizable sheets and document-sharing capabilities, which enhance their ability to create professional-looking documents. However, they find the lack of tabs within a sheet and limited functionality compared to Excel to be significant drawbacks. Additionally, issues with real-time updates and limited collaboration features hinder the overall user experience. Updates 41% Positive 42% Neutral 17% Negative Smartsheet's real-time updates and progress tracking help keep all stakeholders informed. Users value the regular updates and feature rollouts that enhance the platform's functionality. However, some experience issues with real-time updates not always being synchronized and find the interface confusing, which can complicate the update process. ## Smartsheet User Reviews ## Smartsheet customer ratings - Overall rating: 4.5/5 - Total reviews: 3,700 ### Rating distribution - 5 stars: 2,194 reviews (59%) - 4 stars: 1,226 reviews (33%) - 3 stars: 227 reviews (6%) - 2 stars: 38 reviews (1%) - 1 star: 15 reviews (0%) ### Secondary ratings - Ease of use: 4.3/5 - Value for money: 4.4/5 - Customer support: 4.3/5 - Functionality: 4.3/5 --- ### Easy Study Reviews and Reporting, with Room to Improve Imports - Overall rating: 4/5 - Reviewer: Rajani G. - Company size: 51-200 employees - Reviewed: November 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I use Smartsheet for eTMF QC reviewing; it makes document reviews and reports based on pass/fail easier, and helps me understand outliers and patterns in errors. #### Pros I find Smartsheet easy for reviewing documents and creating reports based on pass and fail, and for understanding outliers and patterns in errors. I like having a workspace for each study and creating similar projects and reports with the data. Sharing with my team and giving limited access to external teams is easy, and I can export to Excel for cross-format compatibility. The initial setup was pretty clear and straightforward. #### Cons I find the field mapping when I import data from Excel isn’t perfect, and I have to match the case exactly. Smartsheet also creates extra fields with the same name when I copy from another sheet. Computational features would be handy, and I’d like the limit on the number of rows I can import to be increased. --- ### Des modèles soignés, mais une flexibilité limitée - Overall rating: 3/5 - Reviewer: Marine B. - Company size: 201-500 employees - Reviewed: November 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Avec Smartsheet, je centralise les informations et plusieurs utilisateurs peuvent modifier les documents sans problème de synchronisation. #### Pros J’apprécie les modèles et la mise en forme très propre. Smartsheet est facile à prendre en main. J’aime pouvoir centraliser les informations et modifier des documents à plusieurs sans problème de synchronisation. #### Cons Je trouve Smartsheet pas assez flexible, avec trop de rigidité dans les colonnes et les filtres. Il faut aussi des droits élevés, même pour simplement ajouter une colonne. --- ### Smartsheet Makes Project Tracking Simple with Flexible Views and Time-Saving Automations - Overall rating: 5/5 - Reviewer: Edgard G. - Industry: Consumer Services - Company size: 11-50 employees - Product usage: 1-3 years · monthly - Reviewed: November 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Before Smartsheet, project information was spread across emails, spreadsheets and documents, which made it hard to see who owned what and where things stood. Smartsheet gives us a single source of truth for tracking tasks, deadlines and requests. Automated alerts and reminders mean less time spent chasing updates, and dashboards make reporting to stakeholders quicker and more consistent. Overall it has improved visibility, accountability and collaboration across teams. #### Ratings breakdown - Ease of use: 4/5 - Customer support: 4/5 #### Pros Smartsheet makes it easy to organise projects and track work in one place. The familiar spreadsheet-style layout means new users pick it up quickly, and switching between grid, Gantt, card and calendar views gives everyone a way of working that suits them. Automations for reminders, approvals and update requests save a lot of manual chasing, and dashboards give a clear, at-a-glance view of progress for stakeholders. Sharing and collaboration are straightforward, and it integrates well with the other tools we use day to day. #### Cons There isn't much to dislike. Larger sheets with lots of formulas can occasionally feel a little slower to load, and some of the more advanced features take a bit of time to learn. Neither has been a real problem, and the help documentation covers most questions well. --- ### Easy Tracking That Helps Avoid Duplicate Numbering - Overall rating: 5/5 - Reviewer: Prasad P. - Industry: Pharmaceuticals - Company size: 1001-5000 employees - Product usage: 1-3 years · daily - Reviewed: November 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. New process incorporate to move step by step entry of identification number. #### Ratings breakdown - Ease of use: 4/5 - Customer support: 4/5 #### Pros Easy to track & avoid the duplicate numbering. #### Cons Signing missing after updation in smartsheet --- ### Easy Work Tracking with Clear Visibility and Deadlines - Overall rating: 5/5 - Reviewer: Deeksha V. - Industry: Pharmaceuticals - Company size: 51-200 employees - Product usage: 1-3 years · daily - Reviewed: November 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Smartsheet helps solve the challenge of tracking multiple tasks, deadlines, and responsibilities in one place. It gives me better visibility of progress and outstanding actions, making it easier to stay organised, prioritise work, and follow up on tasks efficiently. #### Ratings breakdown - Ease of use: 4/5 - Customer support: 4/5 #### Pros How easy it is to organise and track work in one place. It provides clear visibility of progress, responsibilities, and deadlines, which makes managing tasks much more efficient. #### Cons Some features can feel a little complex at first, particularly when setting up new sheets or automated workflows. It can take some time to become familiar with everything available. --- ### Vast Functionality That Delivers - Overall rating: 5/5 - Reviewer: Cheryl L. - Industry: Government Administration - Company size: 2-10 employees - Reviewed: November 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. We are working on setting up streamlines and portfolios for management. #### Ratings breakdown - Ease of use: 4/5 #### Pros I like the vast amount of functionality it has. #### Cons I find it very hard to find helpful training and guidance. I go to seminars feeling inspired and realize it is harder than I thought. --- ### Great Access to Smartsheet SMEs - Overall rating: 4/5 - Reviewer: Aidan R. - Verified reviewer: Yes - Industry: Automotive - Company size: 11-50 employees - Reviewed: November 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Making desperate system connected and automating workflow #### Ratings breakdown - Ease of use: 4/5 #### Pros The access to all the Smartsheet SMEs in the community to figure out what works for your application #### Cons Troubleshooting can be very challenging. --- ### Easy, Versatile Project Management—But Sheets Multiply Fast - Overall rating: 5/5 - Reviewer: Carroll W. - Company size: 10000+ employees - Reviewed: November 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Smartsheet eliminates busy work for me, like checking and updating. #### Pros I use Smartsheet for project management and operations. It eliminates busy work checking and updating. It’s pretty user friendly, and new users can access it easily. It’s very versatile; I can do the same thing in different ways depending on my starting point. The setup was easy—plug and play. #### Cons I find it very easy to end up with a forest of sheets, and sometimes it’s hard to condense them. Metric sheets for reports and dashboards multiply quickly and necessitate a lot of cross-references. --- ### Flexible Course Scheduling and an Easy-to-Use App - Overall rating: 5/5 - Reviewer: Natalie J. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 1001-5000 employees - Reviewed: November 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Helping with Intake and data organization #### Ratings breakdown - Ease of use: 4/5 #### Pros I enjoyed being able to choose a one primary learning course and adjust my schedule as needed. Though I have a love hate relationship with apps because literally everything is an app on our phones. The app was easy to use , follow and download any presentations we needed. #### Cons It was a bit harder tk network with people then I thought. I think folks who came with a huge team all stuck together. --- ### Easy, Excel-Like Tool That Integrates Smoothly with Other Systems - Overall rating: 4/5 - Reviewer: Nicole H. - Industry: Oil & Energy - Company size: 201-500 employees - Product usage: 3-5 years · monthly - Reviewed: November 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. it's providing a shared location where information can be entered and has a direct interface to feed into power bi reporting. #### Ratings breakdown - Ease of use: 5/5 #### Pros it's easy to use and looks similar to excel while being easier to integrate with other systems than excel is. #### Cons it feels a little restrictive sometimes with what you can do within the system --- Showing 1 - 10 of 3700 Reviews [See All Reviews](https://www.softwareadvice.com/project-management/smartsheet-profile/reviews/) ## Smartsheet FAQs - What is Smartsheet used for? Smartsheet organizes documents, tracks tasks, assigns work, and organizes project timelines. It uses boards, timelines, charts, and calendar views to log activity, measure daily progress, and ensure teams are working in sync. Smartsheet also allows for quick visual snapshots of project progress, making it easy to share transparently with other stakeholders. - Is Smartsheet hard to learn? Verified reviewers give Smartsheet a 4.3-star rating for ease of use, mentioning its visual, clean interface. Users enjoy the easy navigation, and many claim there is no steep learning curve. Also, Smartsheet hosts extensive help and learning resources like articles, tutorials, videos, and webinars, as well as Smartsheet events, webinars, Q&A sessions, and user groups. - How much is Smartsheet per month? Smartsheet plans begin at $12 per member per month (billed monthly; $9 billed annually). There is a mid-tier plan that costs $24 per member per month (billed monthly; $19 billed annually) and custom-quoted plans. Smartsheet also offers a free trial so users can test its features. - Why is Smartsheet so popular? Smartsheet is popular due to its ease of use, affordable pricing, and robust but simple functionality. Verified user reviews left on our site give the software a 4.5 out 5 overall rating and a 4.4 out of 5 value-for-money rating. Users frequently mention its cloud-based nature and mobile app, which makes it easy to collaborate on the go. - Is Smartsheet free with Office 365? No, Smartsheet is not free with Office 365. Office 365 users can take advantage of Smartsheet’s free trial offer, but they will eventually need to find another project management tool or continue with a paid Smartsheet subscription despite any existing Office 365 licenses. ## Smartsheet Popular Comparisons [monday AI Work Platform vs Smartsheet](https://www.softwareadvice.com/marketing/monday-com-profile/vs/smartsheet/)[Jira vs Smartsheet](https://www.softwareadvice.com/project-management/atlassian-jira-profile/vs/smartsheet/)[Asana vs Smartsheet](https://www.softwareadvice.com/project-management/asana-profile/vs/smartsheet/)[Wrike vs Smartsheet](https://www.softwareadvice.com/project-management/smartsheet-profile/vs/wrike/)[Trello vs Smartsheet](https://www.softwareadvice.com/project-management/smartsheet-profile/vs/trello/)[Clockify vs Smartsheet](https://www.softwareadvice.com/hr/clockify-profile/vs/smartsheet/)[NetSuite SuiteProjects Pro vs Smartsheet](https://www.softwareadvice.com/project-management/openair-profile/vs/smartsheet/)[ClickUp vs Smartsheet](https://www.softwareadvice.com/project-management/clickup-profile/vs/smartsheet/)[Notion vs Smartsheet](https://www.softwareadvice.com/project-management/notion-profile/vs/smartsheet/)[Basecamp vs Smartsheet](https://www.softwareadvice.com/project-management/basecamp-profile/vs/smartsheet/)[Zoho Projects vs Smartsheet](https://www.softwareadvice.com/project-management/smartsheet-profile/vs/zoho-projects/)[GitHub vs Smartsheet](https://www.softwareadvice.com/project-management/github-profile/vs/smartsheet/)[Celoxis vs Smartsheet](https://www.softwareadvice.com/project-management/celoxis-profile/vs/smartsheet/)[kintone vs Smartsheet](https://www.softwareadvice.com/project-management/kintone-profile/vs/smartsheet/)[Adobe Workfront vs Smartsheet](https://www.softwareadvice.com/project-management/smartsheet-profile/vs/workfront/)[Confluence vs Smartsheet](https://www.softwareadvice.com/project-management/confluence-profile/vs/smartsheet/)[Todoist vs Smartsheet](https://www.softwareadvice.com/project-management/smartsheet-profile/vs/todoist/)[Airtable vs Smartsheet](https://www.softwareadvice.com/project-management/airtable-profile/vs/smartsheet/)[Miro vs Smartsheet](https://www.softwareadvice.com/project-management/miro-profile/vs/smartsheet/) [Compare All Alternatives](https://www.softwareadvice.com/project-management/smartsheet-profile/alternatives/) Stuck Between Options? 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