Updated May 5, 2025 at 1:06 PM
Smartsheet 2026: Benefits, Features & Pricing
Written by Eduardo Garcia
Content Analyst
Edited by Lindsay Page
Editor
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- Our Summary
- Pricing and Plans
- Features
- Integrations
- Key Sentiments
- User Reviews
- Frequently Asked Questions
Our Summary
Pros:
- Project management tools
- Collaboration features
Cons:
- Complex learning curve
- Limited advanced features
Pricing
Starting at $12.00 per month
What is Smartsheet:
Smartsheet is a work and project management platform enabling users to plan, track, and automate workflows, as well as report progress. The software offers auto-generated data visualizations, workload tracking to optimize team availability, and 100+ prebuilt templates to help teams get started faster.
Why we like Smartsheet:
Smartsheet earns an overall 4.5 out of 5 stars based on verified user reviews, with solid ratings in all subcategories (ease of use, customer support, value, and functionality). Users most appreciate the real-time task management, comprehensive project planning, and task scheduling features.
Who should use Smartsheet:
Smartsheet is fit for various use cases, including event management, new product development, and construction and capital projects. Teams looking for a spreadsheet-like interface, real-time collaboration, and plentiful integrations may also appreciate it. Nearly 60% of reviewers have 2-500 employees.
Smartsheet Screenshots

Smartsheet Overview
Smartsheet is a work execution platform and collaboration tool with a familiar spreadsheet-like interface that helps teams plan, track, and manage projects in real-time. Smartsheet features include a range of project management tools, such as document and resource management, project reporting, task management, file sharing, and timeline tracking.
Smartsheet can help teams standardize a project process, maximize productivity, and improve collaboration with automated workflow options that fit individual work preferences. Within the platform's project management tools, dat...
a can be sorted using card, grid, Gantt chart, and calendar view. With a real-time dashboard, teams can track project status, manage resources, and assign tasks to improve overall visibility and work efficiency. Project plan information can be shared with leadership team members and key stakeholders to keep everyone on the same page. Activity log reports and customizable dashboards help ensure that team collaboration is consistent across projects of any size and kind, from software development to marketing plans. With the Smartsheet app, teams can access project information and workflow data while on the go. The mobile app is compatible with iOS and Android devices.Smartsheet Pricing and Plans
Pro
$12.00
Plan includes:
- Unlimited Free Viewers
- Gantt, Grid, Board, and Calendar View
- Rich Formulas
- Unlimited Sheets, Forms, and Reports
- 250 Automations Per Month
- File Library
- 20 GB File Storage
- User Management
Business
$24.00
Plan includes:
- Unlimited Free Guests
- Timeline View
- Team Workload Tracking
- Admin Capabilities
- Unlimited Automations
- 1 TB Attachment Storage
- Unlimited Reports
- Mobile app (Android and iOS)
Enterprise
Pricing available upon request
Plan includes:
- AI formulas, texts, and charts (new)
- Single Sign-on/ SAML
- Approval Requests
- WorkApps
- Work Insights
- Enterprise Plan Manager
- Unlimited attachment storage
- Directory integrations
Advanced Work Management
Pricing available upon request
Plan includes:
- Administrator Control Center
- Salesforce Integration
- JIRA Integration
- Calendar
- Premium Support
- AI Tools
- Unlimited Triggers
- Enterprise Access Control Options

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Our Analysis of Smartsheet's Pricing Plans
We've explored Smartsheet's pricing plans to help you determine which option best suits your needs and budget. We've also outlined the key advantages and limitations of each plan. Smartsheet offers four main pricing plans: Pro, Business, Enterprise, and Advanced Work Management. Each plan caters to different user types and requirements, and understanding the nuances of each is essential for making the right choice for your personal or profes...
sional use case. **Pro plan** Smartsheet's Pro plan is for individuals and small teams looking to track, share, and manage projects effectively. It includes essential project management features such as Gantt, table, board, and calendar views; rich formulas; unlimited sheets, forms, and reports; and 250 automations per month. The pricing for this plan is $9 per user per month when billed annually or $12 per user per month when billed monthly. **Pros:** - **Cost-effective**: Affordable pricing makes it accessible for small teams and individuals. - **Comprehensive views**: Offers multiple views (Gantt, table, board, calendar) to suit different project management styles. - **Automation capabilities**: Includes 250 automations per month to streamline workflows. **Cons:** - **Limited advanced features**: May not be sufficient for larger teams or businesses requiring more sophisticated functionalities. - **Basic storage**: 20GB file/attachment storage options may be too limited for some teams. - **No advanced integrations**: Lacks some of the analytics and other integrations available in higher-tier plans. **Business plan** The Business plan is for businesses looking to align people, projects, and programs. It includes all Pro plan features, plus unlimited free guests, timeline view, team workload tracking, admin capabilities, unlimited automations, and 1TB attachment storage. The pricing for this plan is $19 per user per month when billed annually or $24 per user per month when billed monthly. **Pros:** - **Enhanced collaboration**: Unlimited free guests facilitate broader team collaboration. - **Advanced tracking**: Team workload tracking and timeline view improve project management efficiency. - **API calls**: Enables the retrieval or sharing of Smartsheet data. **Cons:** - **Seat minimum**: Plan requires at least three members. - **Learning curve**: Utilizing all features effectively may require significant time investment. - **No AI tools**: No access to artificial intelligence to help generate formulas, analyze data, and more. **Enterprise plan** The Enterprise plan, which requires custom pricing, is designed for organizations that need to build complex solutions and implement company-wide security and controls. It includes all Business plan features plus AI tools, SAML-based SSO, unlimited attachment storage, and directory integrations. **Pros:** - **Comprehensive solution**: Provides end-to-end tools for managing complex projects. - **Security features**: Includes SAML-based SSO and directory integrations for enhanced security and management. - **Unlimited storage**: Unlimited attachment storage supports extensive project documentation. **Cons:** - **Opaque pricing**: Plan requires a custom quote, making it difficult to compare with other plans without contacting the provider. - **Seat minimum**: Must have at least 10 members for this plan. - **Premium features cost extra**: Most premium features (resource management, control center, data connectors) are available only as add-ons. **Advanced Work Management plan** The Advanced Work Management plan, which is also custom-quoted, is for enterprises with large-scale work portfolios and the need to sync data across various systems. It includes all Enterprise plan features, as well as critical business system connectors, data movement automation, and premium support. **Pros:** - **Data sync**: Connect data across critical business platforms, including Jira, Salesforce, and ServiceNow. - **Calendar app**: Build shareable, customizable calendars. - **Premium support**: Access 24/7 live chat, 1:1 coaching, and two-hour issue response. **Cons:** - **Premium pricing**: Custom pricing and comprehensive features mean this plan is likely more expensive than the others and may not be suitable for all budgets. - **Steep learning curve**: Maximizing the value of advanced features requires time and effort to master. - **Still requires add-ons**: Even in this most comprehensive plan, some features (large data set collaboration, technical account management) are available only as add-ons. **Conclusion** After analyzing Smartsheet's pricing structure, it is evident that the company offers a range of options tailored to businesses of various sizes and needs. For individuals and small teams: The Pro plan, at $9 per user per month billed annually or $12 per user per month billed monthly, offers a cost-effective entry point with essential project management tools. However, as a business grows, the limitations of this plan may become apparent. The Business plan, at $19 per user per month billed annually or $24 per user per month billed monthly, provides a more robust feature set, including advanced tracking and collaboration tools, making it a better choice for businesses looking to streamline their workflows. For larger organizations and enterprises: The Enterprise plan offers a comprehensive suite of features, including advanced security integrations and unlimited storage. This plan is ideal for businesses with higher project volumes and more complex needs. For even more advanced features, especially related to data sync, and priority support, the Advanced Work Management plan is available. Both plans require a custom quote. Ultimately, the choice of plan depends on a business's size, growth trajectory, and feature requirements. By carefully considering these factors and aligning them with Smartsheet's pricing options, businesses can select a plan that optimizes their operations and positions them for success. Smartsheet's flexible pricing and extensive feature set make it a compelling choice for companies looking to modernize their workflows.Compare Pricing
Compare pricing across our most frequently recommended Project Management products.
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*Defined as the price above any available free plan
Smartsheet Features
Drawn from insights across 3472 verified reviews, we've outlined Smartsheet's best and worst rated features and how they stack up against the average rating.
Smartsheet's Best Rated Features
Single Sign On
4.22 category average
Project Scheduling
4.38 category average
Contract/License Management
4.02 category average
Smartsheet's Worst Rated Features
Equipment Tracking
3.40 category average
EMR/EHR
2.81 category average
Product Roadmapping
4.18 category average
- Popular features found in Project ManagementBilling & InvoicingBudget ManagementDocument ManagementFile SharingGantt/Timeline ViewIssue ManagementKanban BoardMilestone TrackingMultiple ProjectsPrioritizationResource ManagementTime & Expense Tracking
- More features of SmartsheetAccess Controls/PermissionsAccountingActivity DashboardActivity PlanningActivity TrackingAd hoc ReportingAgile MethodologiesAlerts/NotificationsAnalyticsAPIApproval Process ControlApproval WorkflowAsset TrackingAssignment ManagementAudit TrailAvailability ManagementBacklog ManagementBar ChartBid ManagementBrainstormingBrand ManagementBudgeting/ForecastingBudget TrackingBug TrackingBusiness Process AutomationCalendar ManagementCalibration ManagementCampaign AnalyticsCampaign ManagementCampaign PlanningCapacity ManagementChange ManagementChange Order ManagementChannel ManagementChartingClient ManagementClient PortalCollaboration ToolsColor Codes/IconsCommenting/NotesCommercialCommunication ManagementCompliance TrackingContact DatabaseContent ManagementContract/License ManagementContractor ManagementCost EstimatingCost-to-Completion TrackingCRMCustomizable DashboardCustomizable FieldsCustomizable ReportsCustomizable TemplatesDashboardDashboard CreationData ConnectorsData Import/ExportData SynchronizationData TabulationData VisualizationDeadline ManagementDependency TrackingDigital Asset ManagementDiscussions/ForumsDisplay Ad ManagementDocument ReviewDocument StorageDrag & DropDue Date TrackingElectronic Data CaptureEmail ManagementEmail RemindersEmployee ManagementEMR/EHREquipment TrackingEvent CalendarEvent ManagementExpense ManagementExpense TrackingFeedback ManagementFile ManagementFile TransferFinancial ManagementFinancial ReportingFor AEC IndustryFor IT Project ManagementForms AutomationForms Creation & DesignForms ManagementFor ResidentialFunctions/CalculationsGoal Setting/TrackingHIPAA CompliantHR ManagementIdea CollectionIdea ManagementIdeationIncident ReportingInventory ManagementIssue TrackingJob SchedulingKey & Lock ManagementKPI MonitoringMarketing CalendarMarketing ReportsMarkup ToolsMedia PlanningMobile AccessMobile AppMobile DashboardsMonitoringMulti-boardMulti-CampaignNegative Feedback ManagementPatient ManagementPayroll ManagementPercent-Complete TrackingPermit ManagementPortfolio ManagementPreventive MaintenancePrivate DashboardsProcess Change TrackingProcess Modeling & DesigningProduct Lifecycle ManagementProduct RoadmappingProgress TrackingProjectionsProject ManagementProject PlanningProject Planning/SchedulingProject SchedulingProject Time TrackingProject TrackingPublic DashboardsQuotes/EstimatesReal-Time ChatReal-Time DataReal-Time NotificationsReal-Time UpdatesRecurring TasksRemindersRemote Access/ControlReporting/AnalyticsReporting/Project TrackingReporting & StatisticsRequest ManagementRequirements ManagementReschedulingResource SchedulingRetrospectives ManagementRFI & SubmittalsRisk ManagementRoadmappingROI TrackingRole-Based PermissionsRules-Based WorkflowSales ReportsScheduled/Automated ReportsSchedulingSearch/FilterSecure Data StorageService HistorySingle Page ViewSingle Sign OnSkills TrackingSpend ManagementSpreadsheet ViewSprint PlanningSSL SecurityStaff CalendarStatus TrackingStrategic PlanningSubcontractor ManagementSubcontractor MonitoringSub-Task ManagementSupports ScrumSurveys & FeedbackTaggingTask Board ViewTask EditingTask ManagementTask PlanningTask Progress TrackingTask SchedulingTask TaggingTeam ManagementTechnician ManagementTemplate Management
Smartsheet Integrations
Based on 3472 verified reviews, we've identified products most frequently integrated with Smartsheet.
See all 120 integrations
Smartsheet Key Sentiments
We analyzed 3472 verified reviews for Smartsheet to find out what actual users really think.
Most Positive Sentiments
Team collaboration
Reviewers value Smartsheet for its robust team collaboration features, including real-time collaboration and effective communication tools. They find it easy to work together on the same documents simultaneously, which promotes seamless teamwork. Users also appreciate the ability to collaborate with external parties, enhancing overall project coordination and information sharing.
Project management
Smartsheet is highly effective for project management, according to users, because of its customizable templates and workflow automation. They appreciate the software's integration capabilities, which streamline project operations and enhance team collaboration. Additionally, users highlight the platform's versatility in handling various project sizes and complexities, making it a valuable tool for diverse organizational needs.
Project tracking
Users benefit from Smartsheet's project tracking capabilities, which include task management, reporting tools, and resource allocation. They find it helpful for monitoring project status, assigning tasks, and tracking deadlines. The platform's analytics and reporting features enable users to evaluate project performance and make informed decisions efficiently.
Least Positive Sentiments
User experience
Smartsheet's interface is user-friendly and accessible, according to users, even for those without technical backgrounds. They appreciate the mobile accessibility, which allows them to work on the go. However, new users often struggle with the software's complexity and find the high cost and limited user permissions to be challenging.
Sheet management
Users appreciate Smartsheet's customizable sheets and document-sharing capabilities, which enhance their ability to create professional-looking documents. However, they find the lack of tabs within a sheet and limited functionality compared to Excel to be significant drawbacks. Additionally, issues with real-time updates and limited collaboration features hinder the overall user experience.
Updates
Smartsheet's real-time updates and progress tracking help keep all stakeholders informed. Users value the regular updates and feature rollouts that enhance the platform's functionality. However, some experience issues with real-time updates not always being synchronized and find the interface confusing, which can complicate the update process.
Smartsheet User Reviews
Overall Rating
4.5
Ratings Breakdown
5
59%
4
33%
3
6%
2
1%
1
0%
Secondary Ratings
Ease of Use
4.3
Value for money
4.4
Customer support
4.3
Functionality
4.3
Wendi B.
Verified reviewer
Executive Office
2-10 employees
Used daily for less than 12 months
Review sourceReviewed February 2026
Excellent tool
4
Ratings Breakdown
Read More
Dustin D.
Verified reviewer
Food & Beverages
1001-5000 employees
Used daily for less than 2 years
Review sourceReviewed December 2025
SmartSheets Rock
5
Our company has migrated our project lifecycle management 100% to SmartSheets. After the initial phase in period, everyone wonders how we ever survived without it.
Ratings Breakdown
Reasons for switching to Smartsheet
Word of mouth from colleagues and it did not disappoint.
Read More
Tatiana T.
Verified reviewer
Non-Profit Organization Management
1001-5000 employees
Used monthly for more than 2 years
Review sourceReviewed July 2025
Project management tool
5
Overall, it is a great project management tool and software. It is only as good as you put the time in to add project management details.
Ratings Breakdown
Read More
Stephanie E.
Verified reviewer
Financial Services
201-500 employees
Used daily for more than 2 years
Review sourceReviewed December 2025
Task Organization for Our Team
5
Workflows, reminders, and real-time updates allow our team to have our work organized in a centralized manner.
Ratings Breakdown
Read More

Roger A.
Verified reviewer
Marketing and Advertising
2-10 employees
Used daily for less than 2 years
Review sourceReviewed January 2026
Powerful tool for project and task management
5
Overall it is a solid project management tool. It offers good value for money once you learn how to use it.
Ratings Breakdown
Read More
Laura W.
Verified reviewer
Events Services
2-10 employees
Used daily for more than 2 years
Review sourceReviewed January 2026
Prioritizing the intricate events.
5
This tool is important to me as a Marketing Coordinator because I use it to organize different event schedules. It is important in the organization of tasks, but it may be expensive to small teams.
Ratings Breakdown
Read More
Sarah N.
Verified reviewer
Education Management
11-50 employees
Used daily for more than 2 years
Review sourceReviewed December 2025
An orderly method of maintaining the academic programs on track.
5
Being an Academic Programs Coordinator, I rely on Smartsheet to organize time, follow program progress, and coordinate the activities of instructors and administrative personnel. It provides me with a better operational perspective of the current academic activities without the need to use the disjointed spreadsheets or email messages.
Ratings Breakdown
Read More
Business Supplies and Equipment
51-200 employees
Used daily for less than 12 months
Review sourceReviewed February 2026
Powerful data driven task Management
4
Overall it is a nice tool for the task management on a big scale . It is great at handling complex projects and it is good at bridging the gap between spreadsheet and your ERP tool.
Ratings Breakdown
Read More

Victoria H.
Verified reviewer
Insurance
51-200 employees
Used weekly for more than 2 years
Review sourceReviewed January 2026
Good tracking system
4
my overall experience has been really good. I use it for a lot of project management as well as to do task and it keeps me on track.
Ratings Breakdown
Read More
Photography
51-200 employees
Used weekly for more than 2 years
Review sourceReviewed December 2025
Good platform for project tracking
4
very capable project and workflow management platform. It may feel heavy for teams looking for lightweight task management.
Ratings Breakdown
Read More
Smartsheet FAQs
- What is Smartsheet used for?
Smartsheet organizes documents, tracks tasks, assigns work, and organizes project timelines. It uses boards, timelines, charts, and calendar views to log activity, measure daily progress, and ensure teams are working in sync. Smartsheet also allows for quick visual snapshots of project progress, making it easy to share transparently with other stakeholders.
- Is Smartsheet hard to learn?
Verified reviewers give Smartsheet a 4.3-star rating for ease of use, mentioning its visual, clean interface. Users enjoy the easy navigation, and many claim there is no steep learning curve. Also, Smartsheet hosts extensive help and learning resources like articles, tutorials, videos, and webinars, as well as Smartsheet events, webinars, Q&A sessions, and user groups.
- How much is Smartsheet per month?
Smartsheet plans begin at $12 per member per month (billed monthly; $9 billed annually). There is a mid-tier plan that costs $24 per member per month (billed monthly; $19 billed annually) and custom-quoted plans. Smartsheet also offers a free trial so users can test its features.
- Why is Smartsheet so popular?
Smartsheet is popular due to its ease of use, affordable pricing, and robust but simple functionality. Verified user reviews left on our site give the software a 4.5 out 5 overall rating and a 4.4 out of 5 value-for-money rating. Users frequently mention its cloud-based nature and mobile app, which makes it easy to collaborate on the go.
- Is Smartsheet free with Office 365?
No, Smartsheet is not free with Office 365. Office 365 users can take advantage of Smartsheet’s free trial offer, but they will eventually need to find another project management tool or continue with a paid Smartsheet subscription despite any existing Office 365 licenses.
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