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Contact Center Quality Assurance Software

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Zendesk QA

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Zendesk QA Alternatives

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OverviewReviews
Alternatives
Zendesk QA

Best 15 Zendesk QA Alternatives

Zendesk QA

Zendesk QA

4.9
(23)

Pricing: Available upon request

Free trial
Free version
On this page
  • Top Alternatives Preview
  • Alternatives

Preview of Top Zendesk QA Alternatives

Main Product
Zendesk QA

Zendesk QA

4.9
(23)

Ratings Breakdown

  • 4.91Ease of use
  • 4.84Value for money
  • 4.85Customer support
  • 4.57Functionality

Pricing

Available upon request

Get Price
Top Alternative
Salesforce Sales Cloud

Salesforce Sales Cloud

4.4
(18748)

Ratings Breakdown

  • 3.99Ease of use
  • 4.05Value for money
  • 4.13Customer support
  • 4.38Functionality

Pricing

Starting at $25.00 per month

Get Price
Top Alternative
Zendesk Suite

Zendesk Suite

4.4
(4065)

Ratings Breakdown

  • 4.33Ease of use
  • 4.16Value for money
  • 4.26Customer support
  • 4.36Functionality

Pricing

Starting at $55.00 per month

Get Price
Top Alternative
Salesforce Service Cloud

Salesforce Service Cloud

4.5
(810)

Ratings Breakdown

  • 4.10Ease of use
  • 4.16Value for money
  • 4.25Customer support
  • 4.40Functionality

Pricing

Starting at $25.00 per month

Get Price
Top Alternative
LiveChat

LiveChat

4.6
(1705)

Ratings Breakdown

  • 4.65Ease of use
  • 4.50Value for money
  • 4.59Customer support
  • 4.48Functionality

Pricing

Starting at $24.00 per month

Get Price
Top Alternative
LiveAgent

LiveAgent

4.7
(1746)

Ratings Breakdown

  • 4.57Ease of use
  • 4.65Value for money
  • 4.70Customer support
  • 4.57Functionality

Pricing

Starting at $15.00 per month

Get Price

Zendesk QA Alternatives

Salesforce Sales Cloud

Salesforce Sales Cloud

4.4
(18748)

Starting Price: $25.00 per month

Free trial
Free version

Features Comparison

98%

Unique Features for Salesforce Sales Cloud

  • Activity Tracking
  • AI/Machine Learning
  • Approval Process Control
See All

2%

Shared Features with Zendesk QA

  • Activity Dashboard

Integrations Comparison

97%

Unique Integrations for Salesforce Sales Cloud

  • Birdeye
  • Box
  • ClearSlide
See All

3%

Shared Integrations with Zendesk QA

  • Slack
See Salesforce Sales Cloud Screenshots
Zendesk Suite

Zendesk Suite

4.4
(4065)

Starting Price: $55.00 per month

Free trial
Free version

Features Comparison

95%

Unique Features for Zendesk Suite

  • Account Management
  • Archiving & Retention
  • Asset Tracking
See All

5%

Shared Features with Zendesk QA

  • Activity Dashboard
  • Call Center Management
  • Collaboration Tools

Integrations Comparison

96%

Unique Integrations for Zendesk Suite

  • 123FormBuilder
  • 3CLogic
  • ActiveCampaign
See All

5%

Shared Integrations with Zendesk QA

  • Aircall
  • elevio
  • Geckoboard
See All
See Zendesk Suite Screenshots
Salesforce Service Cloud

Salesforce Service Cloud

4.5
(810)

Starting Price: $25.00 per month

Free trial
Free version

Features Comparison

97%

Unique Features for Salesforce Service Cloud

  • Accounting Integration
  • Alerts/Notifications
  • Autoresponders
See All

3%

Shared Features with Zendesk QA

  • Call Center Management
  • Third-Party Integrations

Integrations Comparison

88%

Unique Integrations for Salesforce Service Cloud

  • CRM Analytics
  • CXone Mpower
  • Elastic Enterprise Search
See All

12%

Shared Integrations with Zendesk QA

  • Helpshift
  • Talkdesk
See Salesforce Service Cloud Screenshots
LiveChat

LiveChat

4.6
(1705)

Starting Price: $24.00 per month

Free trial
Free version

Features Comparison

92%

Unique Features for LiveChat

  • Alerts/Escalation
  • Alerts/Notifications
  • Canned Responses
See All

8%

Shared Features with Zendesk QA

  • Activity Dashboard
  • Call Center Management
  • Customer Experience Management
See All

Integrations Comparison

95%

Unique Integrations for LiveChat

  • 1CRM
  • 1Password
  • 2way
See All

5%

Shared Integrations with Zendesk QA

  • elevio
  • Freshdesk
  • Slack
See All
See LiveChat Screenshots
LiveAgent

LiveAgent

4.7
(1746)

Starting Price: $15.00 per month

Free trial
Free version

Features Comparison

98%

Unique Features for LiveAgent

  • Account Management
  • Activity Tracking
  • Agent Interface
See All

2%

Shared Features with Zendesk QA

  • Surveys & Feedback

Integrations Comparison

98%

Unique Integrations for LiveAgent

  • Actio
  • ActiveCampaign
  • Adobe Commerce
See All

2%

Shared Integrations with Zendesk QA

  • Intercom
  • Slack
See LiveAgent Screenshots
Freshdesk

Freshdesk

4.5
(3395)

Starting Price: $19.00 per month

Free trial
Free version

Features Comparison

92%

Unique Features for Freshdesk

  • Access Controls/Permissions
  • Activity Tracking
  • AI Copilot
See All

8%

Shared Features with Zendesk QA

  • Activity Dashboard
  • Call Center Management
  • Customer Experience Management
See All

Integrations Comparison

93%

Unique Integrations for Freshdesk

  • Adobe Commerce
  • Ameyo
  • BigCommerce
See All

7%

Shared Integrations with Zendesk QA

  • Aircall
  • elevio
  • Salesforce Service Cloud
See All
See Freshdesk Screenshots
HelpDesk

HelpDesk

4.6
(170)

Starting Price: $29.00 per month

Free trial
Free version

Features Comparison

88%

Unique Features for HelpDesk

  • Activity Tracking
  • AI Copilot
  • Alerts/Escalation
See All

12%

Shared Features with Zendesk QA

  • Activity Dashboard
  • Call Center Management
  • Customer Experience Management
See All

Integrations Comparison

82%

Unique Integrations for HelpDesk

  • Chatbot
  • GitHub
  • HubSpot CRM
See All

18%

Shared Integrations with Zendesk QA

  • LiveChat
  • Slack
See HelpDesk Screenshots
Superchat

Superchat

4.8
(281)

Starting Price: €79.00 per month

Free trial
Free version

Features Comparison

94%

Unique Features for Superchat

  • Activity Tracking
  • Alerts/Notifications
  • API
See All

6%

Shared Features with Zendesk QA

  • Collaboration Tools
  • Quality Management
  • Third-Party Integrations

Integrations Comparison

100%

Unique Integrations for Superchat

  • apomap
  • Gmail
  • HubSpot CMS Hub
See All

0%

Shared Integrations with Zendesk QA

  • No shared integrations
See Superchat Screenshots
Zoho Assist

Zoho Assist

4.7
(1333)

Starting Price: ₹480.00 per month

Free trial
Free version

Features Comparison

95%

Unique Features for Zoho Assist

  • Access Controls/Permissions
  • Active Directory Integration
  • Alerts/Notifications
See All

5%

Shared Features with Zendesk QA

  • Collaboration Tools
  • Surveys & Feedback
  • Third-Party Integrations

Integrations Comparison

82%

Unique Integrations for Zoho Assist

  • Google Workspace
  • Jira
  • JIRA Service Management
See All

18%

Shared Integrations with Zendesk QA

  • Freshdesk
  • Slack
  • Zendesk Suite
See Zoho Assist Screenshots
Tidio

Tidio

4.7
(590)

Starting Price: $24.17 per month

Free trial
Free version

Features Comparison

93%

Unique Features for Tidio

  • Activity Tracking
  • AI/Machine Learning
  • Alerts/Escalation
See All

7%

Shared Features with Zendesk QA

  • Customer Experience Management
  • Feedback Management
  • Process/Workflow Automation
See All

Integrations Comparison

98%

Unique Integrations for Tidio

  • Adobe Commerce
  • Agile CRM
  • BigCommerce
See All

2%

Shared Integrations with Zendesk QA

  • Zendesk Suite
See Tidio Screenshots
Zoho Desk

Zoho Desk

4.5
(2207)

Starting Price: $9.00 per month

Free trial
Free version

Features Comparison

97%

Unique Features for Zoho Desk

  • Account Management
  • API
  • Assignment Management
See All

3%

Shared Features with Zendesk QA

  • Activity Dashboard
  • Call Center Management

Integrations Comparison

96%

Unique Integrations for Zoho Desk

  • Alegra
  • APPSeCONNECT
  • Asana
See All

4%

Shared Integrations with Zendesk QA

  • Aircall
  • Intercom
  • Slack
See Zoho Desk Screenshots
Intercom

Intercom

4.5
(1129)

Starting Price: $39.00 per month

Free trial
Free version

Features Comparison

93%

Unique Features for Intercom

  • Access Controls/Permissions
  • Automated Responses
  • Automated Routing
See All

7%

Shared Features with Zendesk QA

  • Activity Dashboard
  • Customer Experience Management
  • Feedback Management
See All

Integrations Comparison

96%

Unique Integrations for Intercom

  • 24sessions
  • Affogata
  • Archbee
See All

4%

Shared Integrations with Zendesk QA

  • Aircall
  • Geckoboard
  • Slack
See All
See Intercom Screenshots
Dynamics 365

Dynamics 365

4.4
(5800)

Starting Price: $50.00 per month

Free trial
Free version

Features Comparison

98%

Unique Features for Dynamics 365

  • Accounts Receivable
  • Asset Lifecycle Management
  • Billing & Invoicing
See All

2%

Shared Features with Zendesk QA

  • Collaboration Tools

Integrations Comparison

100%

Unique Integrations for Dynamics 365

  • ADP Workforce Now
  • airSlate SignNow
  • Ameyo
See All

0%

Shared Integrations with Zendesk QA

  • No shared integrations
See Dynamics 365 Screenshots
Denser AI

Denser AI

5.0
(31)

Starting Price: $19.00 per month

Free trial
Free version

Features Comparison

100%

Unique Features for Denser AI

  • AI/Machine Learning
  • API
  • Chat/Messaging
See All

0%

Shared Features with Zendesk QA

  • No shared features

Integrations Comparison

0%

Unique Integrations for Denser AI

  • No unique integrations

0%

Shared Integrations with Zendesk QA

  • No shared integrations
See Denser AI Screenshots
Wix

Wix

4.4
(10506)

Starting Price: $17.00 per month

Free trial
Free version

Features Comparison

98%

Unique Features for Wix

  • Access Controls/Permissions
  • Appointment Scheduling
  • Attendance Tracking
See All

2%

Shared Features with Zendesk QA

  • Surveys & Feedback

Integrations Comparison

98%

Unique Integrations for Wix

  • 123FormBuilder
  • accessiBe
  • ActiveCampaign
See All

2%

Shared Integrations with Zendesk QA

  • LiveChat
See Wix Screenshots
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