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OverviewReviews
Alternatives
eDesk

Best 15 eDesk Alternatives

eDesk

eDesk

4.4
(71)

Starting Price: $39.00 per month

Free trial
Free version
On this page
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  • Alternatives
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Preview of Top eDesk Alternatives

Main Product
eDesk

eDesk

4.4
(71)

Ratings Breakdown

  • 4.36Ease of use
  • 4.14Value for money
  • 4.37Customer support
  • 4.22Functionality

Pricing

Starting at $39.00 per month

Get Price
Top Alternative
Salesforce Sales Cloud

Salesforce Sales Cloud

Ratings Breakdown

  • 3.99Ease of use
  • 4.05Value for money
  • 4.13Customer support
  • 4.38Functionality

Pricing

Starting at $25.00 per month

Get Price
Top Alternative
Zendesk Suite

Zendesk Suite

4.4
(4065)

Ratings Breakdown

  • 4.33Ease of use
  • 4.16Value for money
  • 4.26Customer support
  • 4.36Functionality

Pricing

Starting at $55.00 per month

Get Price
Top Alternative
Supportbench

Supportbench

4.9
(116)

Ratings Breakdown

  • 4.77Ease of use
  • 4.84Value for money
  • 4.88Customer support
  • 4.73Functionality

Pricing

Starting at $32.00 per month

Get Price
Top Alternative
Salesforce Service Cloud

Salesforce Service Cloud

4.5
(810)

Ratings Breakdown

  • 4.10Ease of use
  • 4.16Value for money
  • 4.25Customer support
  • 4.40Functionality

Pricing

Starting at $25.00 per month

Get Price
Top Alternative
LiveChat

LiveChat

4.6
(1705)

Ratings Breakdown

  • 4.65Ease of use
  • 4.50Value for money
  • 4.59Customer support
  • 4.48Functionality

Pricing

Starting at $24.00 per month

Get Price

eDesk Alternatives

Salesforce Sales Cloud

Salesforce Sales Cloud

Starting Price: $25.00 per month

Free trial
Free version

Features Comparison

92%

Unique Features for Salesforce Sales Cloud

  • Activity Dashboard
  • AI/Machine Learning
  • Approval Process Control
See All

8%

Shared Features with eDesk

  • Activity Tracking
  • Customer History
  • Inbox Management
See All

Integrations Comparison

94%

Unique Integrations for Salesforce Sales Cloud

  • Birdeye
  • Box
  • ClearSlide
See All

6%

Shared Integrations with eDesk

  • Gmail
  • Microsoft Outlook
See Salesforce Sales Cloud Screenshots
Zendesk Suite

Zendesk Suite

4.4
(4065)

Starting Price: $55.00 per month

Free trial
Free version

Features Comparison

97%

Unique Features for Zendesk Suite

  • Account Management
  • Activity Dashboard
  • Archiving & Retention
See All

3%

Shared Features with eDesk

  • Customer History
  • Interaction Tracking

Integrations Comparison

96%

Unique Integrations for Zendesk Suite

  • 123FormBuilder
  • 3CLogic
  • ActiveCampaign
See All

5%

Shared Integrations with eDesk

  • Adobe Commerce
  • Aircall
  • BigCommerce
See All
See Zendesk Suite Screenshots
Supportbench

Supportbench

4.9
(116)

Starting Price: $32.00 per month

Free trial
Free version

Features Comparison

87%

Unique Features for Supportbench

  • Access Controls/Permissions
  • AI Copilot
  • Alerts/Escalation
See All

13%

Shared Features with eDesk

  • Activity Tracking
  • Customer History
  • Email Management
See All

Integrations Comparison

83%

Unique Integrations for Supportbench

  • Harvest
  • HubSpot CRM
  • Jira
See All

17%

Shared Integrations with eDesk

  • Meta for Business
  • Twitter/X
See Supportbench Screenshots
Salesforce Service Cloud

Salesforce Service Cloud

4.5
(810)

Starting Price: $25.00 per month

Free trial
Free version

Features Comparison

97%

Unique Features for Salesforce Service Cloud

  • Accounting Integration
  • Alerts/Notifications
  • Calendar Management
See All

3%

Shared Features with eDesk

  • Autoresponders
  • Customer History

Integrations Comparison

100%

Unique Integrations for Salesforce Service Cloud

  • CRM Analytics
  • CXone Mpower
  • Elastic Enterprise Search
See All

0%

Shared Integrations with eDesk

  • No shared integrations
See Salesforce Service Cloud Screenshots
LiveChat

LiveChat

4.6
(1705)

Starting Price: $24.00 per month

Free trial
Free version

Features Comparison

90%

Unique Features for LiveChat

  • Activity Dashboard
  • Alerts/Escalation
  • Alerts/Notifications
See All

10%

Shared Features with eDesk

  • Customer History
  • Email Management
  • Interaction Tracking
See All

Integrations Comparison

92%

Unique Integrations for LiveChat

  • 1CRM
  • 1Password
  • 2way
See All

8%

Shared Integrations with eDesk

  • Adobe Commerce
  • BigCommerce
  • Meta for Business
See All
See LiveChat Screenshots
LiveAgent

LiveAgent

4.7
(1746)

Starting Price: $15.00 per month

Free trial
Free version

Features Comparison

93%

Unique Features for LiveAgent

  • Account Management
  • Agent Interface
  • Archiving & Retention
See All

7%

Shared Features with eDesk

  • Activity Tracking
  • Customer History
  • Inbox Management
See All

Integrations Comparison

89%

Unique Integrations for LiveAgent

  • Actio
  • ActiveCampaign
  • Agile CRM
See All

11%

Shared Integrations with eDesk

  • Adobe Commerce
  • BigCommerce
  • Gmail
See All
See LiveAgent Screenshots
Freshdesk

Freshdesk

4.5
(3395)

Starting Price: $19.00 per month

Free trial
Free version

Features Comparison

90%

Unique Features for Freshdesk

  • Access Controls/Permissions
  • Activity Dashboard
  • AI Copilot
See All

10%

Shared Features with eDesk

  • Activity Tracking
  • Email Management
  • Inbox Management
See All

Integrations Comparison

89%

Unique Integrations for Freshdesk

  • Ameyo
  • Box
  • Campaign Monitor by Marigold
See All

11%

Shared Integrations with eDesk

  • Adobe Commerce
  • Aircall
  • BigCommerce
See All
See Freshdesk Screenshots
Tidio

Tidio

4.7
(590)

Starting Price: $24.17 per month

Free trial
Free version

Features Comparison

92%

Unique Features for Tidio

  • AI/Machine Learning
  • Alerts/Escalation
  • Alerts/Notifications
See All

8%

Shared Features with eDesk

  • Activity Tracking
  • Email Management
  • Multi-Channel Communication
See All

Integrations Comparison

81%

Unique Integrations for Tidio

  • Agile CRM
  • Brevo
  • Campaign Monitor by Marigold
See All

19%

Shared Integrations with eDesk

  • Adobe Commerce
  • BigCommerce
  • Instagram
See All
See Tidio Screenshots
HelpDesk

HelpDesk

4.6
(170)

Starting Price: $29.00 per month

Free trial
Free version

Features Comparison

87%

Unique Features for HelpDesk

  • Activity Dashboard
  • AI Copilot
  • Alerts/Escalation
See All

13%

Shared Features with eDesk

  • Activity Tracking
  • Autoresponders
  • Customer History
See All

Integrations Comparison

91%

Unique Integrations for HelpDesk

  • Chatbot
  • GitHub
  • HubSpot CRM
See All

9%

Shared Integrations with eDesk

  • Shopify
See HelpDesk Screenshots
Zoho Assist

Zoho Assist

4.7
(1333)

Starting Price: 480.00 per month

Free trial
Free version

Features Comparison

98%

Unique Features for Zoho Assist

  • Access Controls/Permissions
  • Active Directory Integration
  • Alerts/Notifications
See All

2%

Shared Features with eDesk

  • Multi-Channel Communication

Integrations Comparison

100%

Unique Integrations for Zoho Assist

  • Freshdesk
  • Google Workspace
  • Jira
See All

0%

Shared Integrations with eDesk

  • No shared integrations
See Zoho Assist Screenshots
Intercom

Intercom

4.5
(1129)

Starting Price: $39.00 per month

Free trial
Free version

Features Comparison

92%

Unique Features for Intercom

  • Access Controls/Permissions
  • Activity Dashboard
  • Automated Responses
See All

8%

Shared Features with eDesk

  • Autoresponders
  • Inbox Management
  • Interaction Tracking
See All

Integrations Comparison

93%

Unique Integrations for Intercom

  • 24sessions
  • Affogata
  • Archbee
See All

7%

Shared Integrations with eDesk

  • Aircall
  • Instagram
  • Meta for Business
See All
See Intercom Screenshots
Zoho Desk

Zoho Desk

4.5
(2207)

Starting Price: $9.00 per month

Free trial
Free version

Features Comparison

90%

Unique Features for Zoho Desk

  • Account Management
  • Activity Dashboard
  • API
See All

10%

Shared Features with eDesk

  • Customer History
  • Email Management
  • Interaction Tracking
See All

Integrations Comparison

93%

Unique Integrations for Zoho Desk

  • Alegra
  • APPSeCONNECT
  • Asana
See All

7%

Shared Integrations with eDesk

  • Aircall
  • BigCommerce
  • Meta for Business
See All
See Zoho Desk Screenshots
Superchat

Superchat

4.8
(281)

Starting Price: 79.00 per month

Free trial
Free version

Features Comparison

85%

Unique Features for Superchat

  • Alerts/Notifications
  • API
  • Campaign Management
See All

15%

Shared Features with eDesk

  • Activity Tracking
  • Autoresponders
  • Customer History
See All

Integrations Comparison

60%

Unique Integrations for Superchat

  • apomap
  • HubSpot CMS Hub
  • HubSpot Marketing Hub
See All

40%

Shared Integrations with eDesk

  • Gmail
  • Instagram
  • Microsoft Outlook
See All
See Superchat Screenshots
Dynamics 365

Dynamics 365

4.4
(5800)

Starting Price: $50.00 per month

Free trial
Free version

Features Comparison

97%

Unique Features for Dynamics 365

  • Accounts Receivable
  • Asset Lifecycle Management
  • Billing & Invoicing
See All

3%

Shared Features with eDesk

  • Email Management
  • Performance Metrics

Integrations Comparison

96%

Unique Integrations for Dynamics 365

  • ADP Workforce Now
  • airSlate SignNow
  • Ameyo
See All

4%

Shared Integrations with eDesk

  • Microsoft Outlook
See Dynamics 365 Screenshots
Denser AI

Denser AI

5.0
(31)

Starting Price: $19.00 per month

Free trial
Free version

Features Comparison

100%

Unique Features for Denser AI

  • AI/Machine Learning
  • API
  • Chat/Messaging
See All

0%

Shared Features with eDesk

  • No shared features

Integrations Comparison

0%

Unique Integrations for Denser AI

  • No unique integrations

0%

Shared Integrations with eDesk

  • No shared integrations
See Denser AI Screenshots
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